RoadVitals

2009 Mercedes-Benz SL550 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest Nov 23, 2025
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
1
Reports on file since Mar 13, 2010

What this page shows

Our database holds 15 NHTSA owner-reported complaints for the 2009 Mercedes-Benz SL550. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–15 of 15

Electrical
Filed Nov 23, 2025
Fire reported

I'm reporting a SERIOUS SAFETY ISSUE affecting all Mercedes-Benz R230 series SL roadsters, model years 2003–2012, of which approximately 85,000 were sold in the United States: • There are numerous reports on R230 SL owners' online forums that an electrical device located in the trunk of these vehicles known as the BCM [Battery Control Module] is prone to CATASTROPHIC FAILURE and melt-down. • The failed BCM can subsequently CATCH FIRE – potentially destroying the vehicle and endangering lives and property nearby. See photos attached from one SL owner's experience. • MBUSA, its dealers, many SL owners, independent service centers and salvage yards are aware of this problem: multiple reports detailing it can easily be found on the Internet. Possible modifications to alleviate the danger have been affected by some SL owners, one picture of which has been uploaded here. • Mercedes-Benz is surely aware of the issue but has not recalled nor issued TSBs associated with this serious problem, nor has MBUSA acknowledged that vehicles modifications to alleviate the risk of failure and subsequent fires have been developed by owners and mechanics. • No symptoms are known to appear prior to melt-down, other than odors and/or smoke emanating from the SL's trunk. By then, it is TOO LATE. I respectfully request NHTSA open an investigation into this issue and require Mercedes-Benz address it by affecting modification or replacements of the faulty BCM system components in R230 vehicles.

NHTSA ID
11701077
Incident
Oct 13, 2023
Brakes
Filed Feb 13, 2025

Complete brake failure while driving. No one was injured but the vehicle could not be stopped until the transmission went into limp mode with still no brakes. Now the ABS and SRS lights on. Brake pedal to the floor. I completely have new brakes speed sensors fluid exchanges and more. The current recall doesn’t seem to cover my vehicle. I contacted the dealership and they said there are no open recalls.

NHTSA ID
11642407
Incident
Aug 21, 2024
Electrical
Filed Dec 2, 2022

This particular model 2009 Mercedes SL 550 hardtop convertible 5.5 liter motor has two batteries and accessory battery that battery that’s located in the trunk in the main starting battery that’s on the firewall. These batteries are both new in OEM recommended. If the car sits for 24 hours, it will not start. The electrical system is completely drained. There are many forms describing the same issue but yet the SL model is not included in a civil lawsuit. Mercedes-Benz definitely knows they have an issue in somehow it needs to be rectified.

NHTSA ID
11495761
Incident
Dec 1, 2022
Brakes
Filed Jun 10, 2022

[XXX] [XXX] [XXX] VIN # [XXX] SL550 2009 Since I bought this car 3 years ago the first day I am using it I got the problem say Reduced Braking Power, Depress Brake Pedal fully. I thought only when the weather is cold but now after 15 minutes minutes I am running on the road losing brake it is scary not only one time its always every 30 minutes now . I am stop using for a while . I try to bring in dealer for diagnose last 2 years ago they cant find the problem even my person mechanic. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID
11468670
Incident
Nov 15, 2019
Brakes
Filed May 16, 2022

I bought the almost 3 years now since I bought it I seen and message on the dash board Reduced Braking Power Depress Brake Pedal fully . I search on the website most the Mercedez Benz has same problem but when check my Vin number I saw no issue on my SL550 2009. I almost depress on my car ill spend a lot of money and its dangerous to used it I went to a dealer 2 years ago for but on their diagnose they don saw anything about this issue. Before its happen only when the weather is cold and car cold too but now while you on the road keep losing brake

NHTSA ID
11464873
Incident
Oct 22, 2018
Brakes
Filed Mar 7, 2022

Catastrophic brake failure. No brakes at all.

NHTSA ID
11455546
Incident
Mar 2, 2022
Brakes
Filed Mar 7, 2022

The brake handle popped off for parking brake

NHTSA ID
11455468
Incident
Mar 5, 2022
Body & structure
Filed Jan 17, 2017

MY CAR WAS PARKED AND I ATTEMPTED TO OPEN THE DRIVER'S DOOR AS I WAS SEATED IN DRIVER'S SEAT AND I HEARD A LOUD POPPING NOISE. THE DOOR LOCK MECHANISM HAS FAILED SUCH THAT THE DRIVER'S DOOR CAN NOT BE OPENED FROM THE INTERIOR WHICH PRESENTS A SERIOUS SAFETY ISSUE. DESPITE BEING COVERED BY AN EXTENDED A MERCEDES CPO WARRANTY MERCEDES REFUSES TO COVER THE COST OF THE REPAIR. THIS IS A WELL KNOWN ISSUE ACROSS MANY MERCEDES MODELS INCLUDING THE R230 SL550. PART OF THE DOOR HANDLE ACTUATION MECHANISM IS MADE OF FRAGILE PLASTIC AND, OR NYLON THAT WEARS PREMATURELY.

NHTSA ID
10945750
Incident
Jan 15, 2017
Mileage
92,000 mi
Electrical
Filed Mar 20, 2015

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ SL550. WHILE TRYING TO EXIT THE VEHICLE, THE DOOR HANDLE FRACTURED AND ALL OF THE DOORS AUTOMATICALLY LOCKED PREVENTING THE CONTACT FROM EXITING THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE COMPUTER'S THEFT SYSTEM ENGAGED ONCE THE DOOR HANDLE FRACTURED AND NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

NHTSA ID
10700587
Incident
Feb 7, 2015
Mileage
60,000 mi
Body & structureBrakes
Filed Mar 6, 2012

TL* THE CONTACT OWNS A 2009 MERCEDES BENZ SL550. THE CONTACT STATED THAT THE BRAKES FAILED WHILE TRAVELING 35 MPH AND ATTEMPTING TO STOP. THE BRAKE PEDAL WAS DEPRESSED INTO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS TOLD THAT THE HYDRAULIC BRAKE SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BETWEEN 12/27/11 AND 12/28/11. THE FAILURE MILEAGE WAS 13,892 AND THE CURRENT MILEAGE IS 15,000. UPDATED 03/28/12*LJ UPDATED 04/09/12 THE CONSUMER ALSO STATED THE FRONT GRILL, BUMPER AND RETRACTABLE ROOF WERE REPLACED. UPDATED EVOQ 04/10/12 UPDATED EVOQ 05/08/12

NHTSA ID
10450455
Incident
Dec 27, 2011
Mileage
13,892 mi
Other / unspecifiedTires & wheels
Filed Mar 14, 2011

TIRE FAILURE--BULGING/RIM DAMAGE ;REPLACING THIRD SET OF TIRES AT 8500 MILES. *TR

NHTSA ID
10390177
Incident
Feb 1, 2011
Mileage
7,500 mi
Other / unspecifiedTires & wheels
Filed Mar 14, 2011

PREPARING TO PUT A THIRD SET OF TIRES ON MY MERCEDES BENZ SL550 @8500 MILES. ALREADY REPAIRED 2 RIMS.?! NO WARRANTY. 3 TIRES HAVE BUBBLES ON THEM. *TR

NHTSA ID
10390176
Incident
Feb 1, 2011
Mileage
7,500 mi
Other / unspecifiedTires & wheels
Filed Mar 13, 2011

AT 2595 MILES,I NEEDED TO REPLACE 3 TIRES AND REPAIR 2 RIMS ON MY 2009 MERCEDES BENZ SL550;AT 7400 MILES,ANOTHER TIRE WITH A BULGE;AT 8000 MILES,3 MORE TIRES WITH BUBBLES...AWAITING MY SERVICE APPOINTMENT;AFAID TO DRIVE AND APPREHENSIVE TO CALL THE INSURANCE COMPANY FOR FEAR OF LOSING COVERAGE.THOUSANDS OF DOLLARS OUT-NO TIRE WARRANTY AND THE DEALER SERVICE DEPARTMENT TELLS ME IT IS ME! MY CAR IS JUST TWO YEARS OLD AND HAS LESS THAN 8500 MILES ON IT.I HAVE BEEN DRIVING THIS MAKE/MODEL FOR 23 YEARS WITH NO PRIOR INCIDENT. THIS CAR WILL HAVE ITS THIRD SET OF TIRES AND MULTIPLE RIM REPAIRS AT 8500 MILES OR SO! *TR

NHTSA ID
10389952
Incident
Sep 23, 2009
Mileage
2,595 mi
Other / unspecifiedTires & wheels
Filed Sep 28, 2010

UNKNOWN CAUSE, CRACKED AND BENT WHEEL RIMS, REPLACED WITH NEW. *TR

NHTSA ID
10358122
Incident
Sep 21, 2010
Mileage
9,660 mi
Tires & wheels
Filed Mar 13, 2010

I HAVE OWNED THIS VEHICLE SINCE MARCH 2009 AND HAVE HAD TO REPLACE 11 TIRES AND 2 WHEELS AND HAVE HAD 3 WHEELS REPAIRED. THIS IS DUE TO LOW PROFILE TIRES WHICH DEVELOP BULGES. *TR

NHTSA ID
10319393
Incident
Mar 10, 2010
Mileage
1,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .