2007 Mercedes-Benz SLK350 Problems

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCEDES-BENZ SLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE DEALER WAS UNABLE TO PROVIDE THE REMEDY AND PART WITHIN A REASONABLE TIME FRAME. THE CONTACT CALLED MERCEDES-BENZ OF JACKSON (455 STEED RD, RIDGELAND, MS 39157, (601) 956-4211) A SECOND TIME AND AN APPOINTMENT WAS SCHEDULED. AFTER WAITING FOR OVER TWO HOURS, THE DEALER RESCHEDULED THE APPOINTMENT MORE THAN ONCE. THE CONTACT STATED THAT DUE TO THE SEAT BELT INDICATOR ILLUMINATING, THE FAILURE NEEDED TO BE CORRECTED BEFORE THE RECALL REPAIR COULD BE PERFORMED. THE DEALER INITIALLY STATED THAT THE PART WAS AVAILABLE AND THEN INDICATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER INDICATED THAT THEIR SYSTEM WAS DOWN AND WOULD FOLLOW-UP TO DETERMINE WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 MERCEDES-BENZ SLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (FELDMANN IMPORTS, 4901 AMERICAN BLVD W, BLOOMINGTON, MN 55437, (952) 837-6300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

The Vehicle was purchased from Alpine Motors, Wantagh, NY on [XXX] for $17,995 plus preparation fee of $895. The Vehicle remained at the dealership until [XXX], when it was then transposed and delivered to our residence in Palm Coast. Florida. I first drove the vehicle on [XXX]. On [XXX], the vehicle broke down. The Vehicle was bucking, the check engine light was on and it was not drivable. My husband and I were in the middle of a major intersection, and we just about rolled into a parking lot awaiting a tow truck. The vehicle was subsequently diagnosed, with the September 3, 2026, estimate identifying a failing ME engine control module requiring replacement along with additional repairs. As per the purchase agreement the dealership charged $895 over the purchase price for the vehicle preparation fee. The vehicle was transported back to Alpine Motors at my expense and has been in the dealer passion since September 3,2026. I requested a full refund, and Alpine Motors did not agree, they want to deduct the $895 vehicle preparation fee. This is not acceptable; I am entitled to the full refund as the vehicle was return because of significant mechanical problems as well as the transport expense back to Alpine Motors. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

TL* THE CONTACT OWNS A 2007 MERCEDES-BENZ SLK350. WHILE DRIVING, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO HENDRICK MOTORS OF CHARLOTTE-MERCEDES BENZ (5201 E INDEPENDENCE BLVD, CHARLOTTE, NC 28212) WHERE IT WAS DIAGNOSED THAT THE BALANCE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 MERCEDES BENZ SLK350. THE CONTACT STATED THE DRIVER SIDE SEAT BECAME INOPERABLE. THE FAILURE WAS RECURRING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.