2023 Mercedes-Benz Sprinter 2500 Problems

I had tuned up my sprinter van around 64000 miles. I put new ngk spark plugs and ignition coils on it. Ran for a day then. The codes said the number one ignition coil was bad. Change that out and it ran for about 8000 miles. Then stated to go in lymph mode again. I decided to replace them with original Mercedes spark plugs and Ignition coils. But when I put them in the van had no power and was jerking. It was doing this before I changed them out. It had no power and would barely go up a hill. I researched and seen certain Merecedes Sprinter vans from 2021 to 2023. Had a recall on the fuel pump. But I don't understand why my van wasn't included. It's showing all the systems them the fuel pump or something to do with the fuel pump is going bad. I changed the spark plugs and ignition coils twice in less than 3 months.

In Colorado. Vehucle has no response when pushing on the gas pedal. Dead pedal at a light in Gunnison and now again at my home at 9,450 ft.

My front driveshaft is backing out of both the front differential and the transfer case. This could detach, and potentially take out fuel, brake, and electrical lines (poss. incl. Electric Steering). And cause full loss of drive power. MBZ reportedly has an internal TSB but has not issued a recall. There are MANY similar reports at [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Noticed the driveshaft to my front differential is very close to falling out. Also rusting & flinging grease everywhere as it pulls out of its seating. This is an issue other owners have seen, with severe consequences when the driveshaft becomes complete unseated including sudden severe vibrations, loss of drive power, and potentially damaging steering components, brake lines/components, and electrical harnesses.

I had tuned up my sprinter van around 64000 miles. I put new ngk spark plugs and ignition coils on it. Ran for a day then. The codes said the number one ignition coil was bad. Change that out and it ran for about 8000 miles. Then stated to go in lymph mode again. I decided to replace them with original Mercedes spark plugs and Ignition coils. But when I put them in the van had no power and was jerking. It was doing this before I changed them out. It had no power and would barely go up a hill. I researched and seen certain Merecedes Sprinter vans from 2021 to 2023. Had a recall on the fuel pump. But I don't understand why my van wasn't included. It's showing all the systems them the fuel pump or something to do with the fuel pump is going bad. I changed the spark plugs and ignition coils twice in less than 3 months.

In Colorado. Vehucle has no response when pushing on the gas pedal. Dead pedal at a light in Gunnison and now again at my home at 9,450 ft.

My issue is only the crosswind assist. We purchased this van new, it has 3000miles of use not driving to the dealership and back. We cannot drive this van on the freeway and due to this "safety" feature nobody but myself will get behind the wheel fearful of crashing when this turns on at 100% random times. Infact it went off 23times in an 18mile stretch the last time I drove it. I've contacted the customer service line 4 times. Nobody there has been any help and twice I've been hung up on. I've had it to the dealership 4 times for a total of 5 weeks. Finally the last time I refused to leave unless the test drove it. Which they did and lo and behold the tech walked in absolutely pissed because he just about got rear ended by a semi due to the crosswind assist. So, your own employees have experienced this and cannot fix it. I'm beyond irritated. 65,000$ service van I have paid on for a year, ins, custom racks, shelving, decals. Mercedes sold me on reliability and service. I own a van that will eventually hurt somebody. I am currently drafting legal docs to move this forward with the help of your own employees testimony. I'm done wasting my time Your vans are a death trap

The crosswind assist on my vehicle causes me to momentarily loose control of my Sprinter. When passing a tractor-trailer or when I experience any crosswind, the result is a forceful jerking of the vehicle so severe that I almost crashed into the tractor-trailer. I have researched this and found no way to turn this off or any way to make this less reactive. I have also found online others who are experiencing this same problem. Mercedes does not respond to my inquiries, saying that this is standard and no way to regulate the severity of the response. Please help me to get this resolved BEFORE I become a statistic. Thank you!

The contact owns a 2023 Mercedes-Benz Sprinter 2500. The contact stated that while driving approximately 55-65 MPH, the Crosswind Assist inadvertently activated, causing the front and rear driver's side brakes to activate. The vehicle started swerving. The Crosswind Assist warning light was illuminated. The failure occurred on four separate occasions. The vehicle was taken to the dealer; however, no error codes were retrieved. The dealer determined that the vehicle had recalibrated while driving. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 2,100.

The crosswind assist on my vehicle causes me to momentarily loose control of my Sprinter. When passing a tractor-trailer or when I experience any crosswind, the result is a forceful jerking of the vehicle so severe that I almost crashed into the tractor-trailer. I have researched this and found no way to turn this off or any way to make this less reactive. I have also found online others who are experiencing this same problem. Mercedes does not respond to my inquiries, saying that this is standard and no way to regulate the severity of the response. Please help me to get this resolved BEFORE I become a statistic. Thank you!

At 3,000 miles, my 2023 Van (purchased new) developed significant reduction in power and acceleration. The transmission also shifts incorrectly (too late, resulting in higher then normal RPM's) and then abruptly downshifts upon stopping. When going uphill, the van obtains a max speed of about 35-40MPH, forcing me to travel on the local Interstates on the shoulder with my hazards flashing so other vehicles know to pass me. Van was left at Mercedes Dealership for 1 month. Van was not repaired, no plan or remedy was communicated. Van has only been inspected by the dealership where it was purchased. A check engine light came on about 1 week after van lost power.

So I bought a brand new 2023 Mercedes Sprinter Build by Airstream Interstate 19. The front windshield visibility is very bad at night driving. The whole front of windshield has zig zag lines all over the glass for defrosting but those lines make on coming traffic lights very blurry. Driving during day time is normal. Driving during night time all lights look blurry, its kind of like driving with -2 or -3 prescription when looking out the windshield. I called airstream and they said windshield is part of mercedes item. I called mercedes knoxville and they said they have not heard anything like this before.

My issue is only the crosswind assist. We purchased this van new, it has 3000miles of use not driving to the dealership and back. We cannot drive this van on the freeway and due to this "safety" feature nobody but myself will get behind the wheel fearful of crashing when this turns on at 100% random times. Infact it went off 23times in an 18mile stretch the last time I drove it. I've contacted the customer service line 4 times. Nobody there has been any help and twice I've been hung up on. I've had it to the dealership 4 times for a total of 5 weeks. Finally the last time I refused to leave unless the test drove it. Which they did and lo and behold the tech walked in absolutely pissed because he just about got rear ended by a semi due to the crosswind assist. So, your own employees have experienced this and cannot fix it. I'm beyond irritated. 65,000$ service van I have paid on for a year, ins, custom racks, shelving, decals. Mercedes sold me on reliability and service. I own a van that will eventually hurt somebody. I am currently drafting legal docs to move this forward with the help of your own employees testimony. I'm done wasting my time Your vans are a death trap

On January 19, 2026, my neighbors / daughter noticed smoke was coming from under the van that had been parked for over 3 hours. Shortly after, he confirmed the van had caught fire. I asked him to call the fire department.

2023 Sprinter van jack was pulled out for the first time to be used last week and found to be unsafe. The jack base is crowned in center, the edges flare upwards and large gouge/groove in metal base, causing the jack to noticeably wobble and rock in manner that it is unsafe to use, fear of jack tilting and dropping van onto user of jack. Jack base has obvious defects and unsafe to use. Have contacted dealer and referred to MBUSA who provided a case # and no resolution to provide a safe jack to replace the defective jack.

My issue is only the crosswind assist. We purchased this van new, it has 3000miles of use not driving to the dealership and back. We cannot drive this van on the freeway and due to this "safety" feature nobody but myself will get behind the wheel fearful of crashing when this turns on at 100% random times. Infact it went off 23times in an 18mile stretch the last time I drove it. I've contacted the customer service line 4 times. Nobody there has been any help and twice I've been hung up on. I've had it to the dealership 4 times for a total of 5 weeks. Finally the last time I refused to leave unless the test drove it. Which they did and lo and behold the tech walked in absolutely pissed because he just about got rear ended by a semi due to the crosswind assist. So, your own employees have experienced this and cannot fix it. I'm beyond irritated. 65,000$ service van I have paid on for a year, ins, custom racks, shelving, decals. Mercedes sold me on reliability and service. I own a van that will eventually hurt somebody. I am currently drafting legal docs to move this forward with the help of your own employees testimony. I'm done wasting my time Your vans are a death trap