RoadVitals

2009 Mercedes-Benz Sprinter 3500 Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Feb 14, 2020
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Feb 14, 2020

What this page shows

Our database holds 1 NHTSA owner-reported complaint for the 2009 Mercedes-Benz Sprinter 3500. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–1 of 1

Exterior lighting
Filed Feb 14, 2020
Fire reported

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT STATED THAT THE TAIL LIGHT AND THE PAINT AROUND IT BURNED WITHOUT WARNING. THE CONTACT OPENED THE VEHICLE AND FOUND THE INTERIOR OF THE VEHICLE COMPLETELY BURNED. THERE WAS NO POLICE OR FIRE REPORT AND NO INJURY WAS REPORTED. THE CONTACT STATED THAT THE FIRE MIGHT HAVE BURNED FOR DAYS BUT NEITHER HE NOR THE NEIGHBORS SAW SMOKE OR FLAMES. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AT A BUSINESS PARKING LOT AT THE TIME. THE CONTACT CALLED THE INSURANCE COMPANY WHOSE AGENT CAME AND SIMPLY TOOK PICTURES. THE CONTACT SEARCHED THE VIN AND FOUND NHTSA CAMPAIGN NUMBER: 09V076000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND VERIFIED NHTSA CAMPAIGN NUMBER: 09V076000 (EXTERIOR LIGHTING), WAS ALREADY PERFORMED. THE CONTACT CALLED THE MERCEDES-BENZ OF STATE COLLEGE (3220 W COLLEGE AVE, STATE COLLEGE, PA 16801) AND WAS NOT OFFERED ANY ASSISTANCE. THE VEHICLE WAS TOTALED BUT WAS NOT TOWED AWAY. THE FAILURE MILEAGE WAS APPROXIMATELY 142,000.

NHTSA ID
11309180
Incident
Feb 13, 2020
Mileage
142,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .