2009 Mercedes-Benz Sprinter 3500 Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2009 Mercedes-Benz Sprinter 3500, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Exterior lighting1100.0%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ ML350. THE CONTACT STATED THAT THE TAIL LIGHT AND THE PAINT AROUND IT BURNED WITHOUT WARNING. THE CONTACT OPENED THE VEHICLE AND FOUND THE INTERIOR OF THE VEHICLE COMPLETELY BURNED. THERE WAS NO POLICE OR FIRE REPORT AND NO INJURY WAS REPORTED. THE CONTACT STATED THAT THE FIRE MIGHT HAVE BURNED FOR DAYS BUT NEITHER HE NOR THE NEIGHBORS SAW SMOKE OR FLAMES. THE CONTACT STATED THAT THE VEHICLE WAS PARKED AT A BUSINESS PARKING LOT AT THE TIME. THE CONTACT CALLED THE INSURANCE COMPANY WHOSE AGENT CAME AND SIMPLY TOOK PICTURES. THE CONTACT SEARCHED THE VIN AND FOUND NHTSA CAMPAIGN NUMBER: 09V076000 (EXTERIOR LIGHTING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND VERIFIED NHTSA CAMPAIGN NUMBER: 09V076000 (EXTERIOR LIGHTING), WAS ALREADY PERFORMED. THE CONTACT CALLED THE MERCEDES-BENZ OF STATE COLLEGE (3220 W COLLEGE AVE, STATE COLLEGE, PA 16801) AND WAS NOT OFFERED ANY ASSISTANCE. THE VEHICLE WAS TOTALED BUT WAS NOT TOWED AWAY. THE FAILURE MILEAGE WAS APPROXIMATELY 142,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .