2022 Mercedes-Benz Sprinter 3500 Problems
Owner-reported complaints filed with NHTSA, grouped by component
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What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2022 Mercedes-Benz Sprinter 3500, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes225.0%
- Driver assistance225.0%
- Electrical112.5%
- Engine112.5%
- Other / unspecified112.5%
- Powertrain (other)112.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
During a drive in an extended rain shower,the adaptive cruise control stopped working, and the accident avoidance system ceased to function, giving multiple warnings on the dashboard information system. It took 2 days to dry out and start functioning again.
The emergency parking brake will not disengage. Renders vehicle immobile.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
During a drive in an extended rain shower,the adaptive cruise control stopped working, and the accident avoidance system ceased to function, giving multiple warnings on the dashboard information system. It took 2 days to dry out and start functioning again.
The contact owns a 2022 Mercedes-Benz Sprinter 3500. The contact stated while driving 70 MPH, he briefly lost control of the vehicle after the crosswind stabilization system activated, drastically reducing speed to under 50 MPH and pulling the vehicle into the right lane. The vehicle returned to normal functionality, but the failure became a regular occurrence while driving through light crosswinds. The crosswind warning light was illuminated. The vehicle was taken to the dealer, who was unable to determine the cause of the failure. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 2,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
I did spend lots from my pocket to maintain this vehicle.I parked my vehicle for few days in my driveway.i try to start my vehicle once I get back from break.It won’t started.I even changed the new battery but I couldn’t be able to start.I towed to the dealership yesterday.Not sure what is the problem
Too few reports in this category for a page of its own — they appear in the full complaint list.
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
I did spend lots from my pocket to maintain this vehicle.I parked my vehicle for few days in my driveway.i try to start my vehicle once I get back from break.It won’t started.I even changed the new battery but I couldn’t be able to start.I towed to the dealership yesterday.Not sure what is the problem
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
The contact owns a 2023 Renegade RV built on a 2022 Mercedes-Benz Sprinter Chassis. The contact stated that while an independent mechanic was servicing the vehicle, he noticed that the rear inner tires had rubber valve stems. The contact stated that an independent mechanic had informed him that the rubber material of the valve stems was inadequate for the RV weight capacity. The mechanic informed the contact that the rubber material was inadequate because the generation of heat while driving could add more pressure to the tire, which could in turn damage the rubber valve stems, and could cause the tire to deflate or to blow out. The mechanic replaced the rear inner tires rubber valve stems with steel valve stems. The contact stated that the information had raised concerns because the rubber valve stems had caused the tires of the RV he previously owned to fail while driving. The dealer and the manufacturer were not notified of the failure. The vehicle was repaired. The failure mileage was 8,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
This is regarding a 2023 Winnebago View 24D RV on a 2022 Mercedes Sprinter chassis. While attempting to back up an incline (transmission in reverse gear) the RV will not move. Engine revs up to only approximately 1800 rpm, but the RV remains stationary. Incline is our driveway, connecting to a parking area for the RV off to the side. Climbing hills with transmission in "Drive" is no problem. I took the RV to Mercedes Benz of Knoxville, Tenn., and they stated that they could not duplicate the issue, that the vehicle performs "as designed". They further stated that they had another vehicle in the shop for service and it performed in the same manner. I have no idea how steep an incline they tried, but our driveway is fairly steep. Gross Vehicle Weight Rating is 11,030 lbs. I had the RV weighed after loading it fully, and it totaled 10,725 lbs. No warnings appeared on the dash and no telltale symptoms. Mileage on the RV is 3150. Issue first appeared at approx. 2700, after I had the parking area built, so I can only assume the issue was present since new; I had never tried to back uphill before this. Backing up on level ground presents no problem. I tried calling MB technical support, but they only told me that I had to take it to a dealer; that they had no other options. I have a copy of the service order from Mercedes of Knoxville, but currently not able to scan. Will be able to at a later date.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .