1997 Mercury Cougar Problems

MY VEHICLES BECAME TOTALLY DISABLED ON A VERY BUSY HIGHWAY WITH HEAVY AFTER HOURS RUSH HOUR TRAFFIC. THE MANIFOLD WHICH IS MADE OF PLASTIC BROKE WERE THE COOLANT TEMPERATURE SENSOR WAS BUILT IN, I ALSO NOTICED THAT A FEW SPARKPLUGS WERE FLOODED WITH COOLANT. I FOUND OUT THAT THERE WAS A LAWSUIT ON THESE VEHICLES BUT NO ONE KNEW ABOUT IT AND ONLY FLEET VEHICLES WERE COVERED AND NOT CIVILIAN VEHICLES. I WONDER IF THERE IS ANY CHANCE FOR ME TO SEEK A DEALERSHIP AND GET REIMBURSED FOR THESE DAMAGES. *TR

ON 5/19/2004 I HAD TO HAVE TOWED AND REPLACE DEFECTIVE CRACKED PLASTIC INTAKE MANIFOLD ON A 1997 MERCURY XR7 COUGAR AND HADN'T BEEN PREVIOUSLY INFORMED OF ANY RECALLS THEN RECENTLY I HAD TO REPLACE YET ANOTHER DEFECTIVE MANIFOLD (2ND CAR ) THIS SHOP INFORMED ME OF A CLASS ACTION THAT I SHOULD HAVE BEEN INFORMED OF PREVIOUSLY THAT SHOULD HAVE TAKEN CARE OF THE AUTO ABOVE HOWEVER AS THE NOTIFICATION PROGRAM NEVER NOTIFIED ME ON EITHER CAR. *TR

WE HAVE NUMEROUS COMPLAINTS WITH THIS VEHICLE. ONE OF WHICH IS THE BRAKES. ANOTHER IS THE COOLING SYSTEM. THERE IS A RECALL ON THE MANIFOLD BUT OUR LOCAL FORD DEALER WLLL NOT REPLACE EVEN THOUGH WE HAVE ASKED THEM TO DO SO. IN ADDITION THE ENGINE HAD A PROBLEM WHICH NO ONE COULD FIGURE OUT.

FRONT HYDRAULIC DISC ROTORS ARE 1/2 INCH BIGGER THAT REAR ROTORS WHICH CAUSES ROTORS TO WARP. BRAKES OVERHEAT, STEERING STARTS SHAKING, AND FRONT END WILL NOSE DIVE IF VEHICLE BRAKES TOO HARD, CAUSING WHEELS TO LOCK UP. DEALER NOTIFIED. PLEASE PROVIDE MORE INFORMATION.*AK

WINDSHIELD SEAL FAILED DUE TO LEAKING WATER. *YH

HORN FAILED.*ET

FUEL WAS NOTED LEAKING FROM FUEL LINES JUST AFT OF THE PASSENGER SIDE DOOR. UPON FURTHER INVESTIGATION, FUEL WAS SEEM RUNNING DOWN THE FUEL LINES AND SIDE OF FUEL TANK. LEAK WAS CAUSED BY FUEL LINES CHAFFING THROUGH ON TOP OF TANK. CAR HAD 51,000 MILES ON IT. *TT

INTAKE MANIFOLD 1997 COUGAR, ENGINE FAILURE. *BF THE CONSUMER STATED THAT SHE HAD TO PAY 900.00 TO REPLACE A PLASTIC PART IN THE INTAKE MANIFOLD AND WANTS THE PART TO BE RECALLED. *TC

LOWER LEFT BALL JOINT BROKE WHEN VEHICLE HIT A POT HOLE. *MR THE VEHICLE STOPPED IMMEDIATELY GRINDING TO A HALT. THE CONSUMER INSPECTED THE VEHICLE AND FOUND THE LEFT WHEEL RIM WITH EXTENSIVE GRINDING DAMAGE AND WEAR ON THE OUTSIDE LEFT FRONT TIRE AND THE INSIDE OF THE RIGHT FRONT TIRE. *SCC *JB

LEFT FRONT LOWER BALL JOINT ON VEHICLE BROKE AFTER HITTING A POTHOLE.*MR THE INSIDE OF THE WHEEL RIM SHOWED EXTENSIVE DAMAGE. THE VEHICLE WAS TOWED AND REPAIRED. THE MECHANIC SWITCH THE TWO LEFT TIRES FROM FRONT TO BACK. THE VEHICLE DIDN'T WOBBLE OR HAVE ANY VIBRATION AFTER THE FACT. THE CONSUMER HAD GREASED FITTINGS INSTALLED ON THE VEHICLE, HOWEVER THE OWNER'S MANUAL STATED NO GREASE WOULD BE NEEDED FOR 100,00 MILES. *PH

IGNITION FAILED TO TURN WITH KEY. PUT LUBRICANT (WD-40) IN HOLE AND TAPPED WITH HAMMER UNTIL KEY TURNED.

I PARKED OUR 1997 COUGAR IN THE DRIVEWAY AROUND 5:00P.M. ON 07/15/05. I HAVE NOT BEEN HAVING ANY PROBLEMS WITH THE CAR. ABOUT 1:00A.M. ON 07/16/05, WE WERE AWAKEN BY NEIGHBORS WHO HAD SPOTTED THE CAR ON FIRE. THE FIREMEN SAID IT APPEARED TO BE AN ELECTRICAL PROBLEM STARTING ON THE RIGHT SIDE. SINCE IT WAS TOTALLY BURNED, WE DON'T KNOW HOW TO FIND OUT WHAT HAPPENED. I E-MAILED THE FORD CORPORATE & FILLED OUT THE INFORMATION INCLUDING THE VIN ASKING ABOUT A RECALL, BUT I HAVE NOT RECEIVED ANYTHING FROM THEM EXCEPT THE ACKNOWLEDGEMENT OF RECEIVING MY E-MAIL.

PLEASE HELP FOR OTHER DRIVER. NO SAFETY DEFECT LISTED. *AK (DOT NUMBER: W2M3 IPN TIRESIZE: P215/70R15)

TIRE DELAMINATED. STEEL BELT BROKEN PER FIRESTONE SERVICE. REPLACED BEFORE CATASTROPHIC FAILURE. CHARGED FULL PRICE TO REPLACE PAIR OF TIRES. FIRESTONE STORE REFUSED TO RETURN DAMAGED FRONT TIRE AND MATCHING FRONT TIRE.*AK( DOT NUMBER: TIRE SIZE: P215/70R15 )

WINDSHIELD SEAL FAILED DUE TO LEAKING WATER. *YH

DRIVERS SIDE WINDOW REGULATOR FAILED CAUSING A POPPING NOISE WHEN THE WINDOW IS BEING ROLLED DOWN. NLM

SEATBELT BUCKLE FAILED. IS BROKEN. I'M A BIT UPSET!!*AK

SEAT BELT FAILED.

HAD CATASTROPHIC INTAKE MANIFOLD FAILURE WHILE ON VACATION. FOMOCO HAS A RECALL ON THIS COMPONENT (97M91) BUT REFUSED TO PROVIDE RELIEF. AS I UNDERSTAND THE RECALL OF THIS KNOWN PROBLEM, FORD WILL ONLY REPLACE WHEN IT FAILS, BUT IT MUST FAIL IN A SPECIFIC TIME FRAME. THIS WAS A SILENT RECALL AS FORD NEVER PUBLICIZED IT. I HAD ATTEMPTED A PREVENTATIVE REPLACEMENT AS I WAS AWARE OF THE INHERENT PROBLEM -- AGAIN MY LOCAL MERCURY DEALER (KING - GAITHERSBURG, MD) WOULD ONLY REPLACE WHEN THE MANIFOLD FAILED. WELL IT DID WHILE I WAS ON VACATION HUNDREDS OF MILES FROM HOME. AS THIS WAS A KNOWN MANUFACTOR'S PROBLEM FROM THE DATE OF INSTALLATION, REPLACE MUST BE DONE WHEN THE PROBLEM FIRST COMES TO FORD'S KNOWLEDGE. INSTEAD, WHEN ISSUING THE RECALL (MARCH 1999) FORD CHOSE TO IGNORE THE PROBLEM UNTIL THE CONSUMER BRINGS IT TO THE DEALERSHIP'S ATTENTION. ONLY THEN WOULD THE DEALER ACKNOWLEDGE THE RECALL EXISTED. *AK

DRIVERS SIDE WINDOW REGULATOR FAILED CAUSING A POPPING NOISE WHEN THE WINDOW IS BEING ROLLED DOWN. NLM

MY VEHICLES BECAME TOTALLY DISABLED ON A VERY BUSY HIGHWAY WITH HEAVY AFTER HOURS RUSH HOUR TRAFFIC. THE MANIFOLD WHICH IS MADE OF PLASTIC BROKE WERE THE COOLANT TEMPERATURE SENSOR WAS BUILT IN, I ALSO NOTICED THAT A FEW SPARKPLUGS WERE FLOODED WITH COOLANT. I FOUND OUT THAT THERE WAS A LAWSUIT ON THESE VEHICLES BUT NO ONE KNEW ABOUT IT AND ONLY FLEET VEHICLES WERE COVERED AND NOT CIVILIAN VEHICLES. I WONDER IF THERE IS ANY CHANCE FOR ME TO SEEK A DEALERSHIP AND GET REIMBURSED FOR THESE DAMAGES. *TR

ON 7/29/2003 WHILE FUELING T GAS WAS LEAKING UNDER THE VEHICLE. OWNER LOOKED UNDER THE VEHICLE AND FOUND THREE HOLES IN THE FUEL LINE. OWNER STATED THAT DRIVESHAFT WAS RUBBING ON THE FUEL LINE WHICH CAUSED THE HOLES. *AK

THE PANIC HORN WHICH IS A PART OF THEANTI-THEFT ALARM WENT OFF , CAUSING THE WIRE HARNESS UNDER THE HOOD TO BURN UP TWICE. DEALER HAS BEEN CONTACTED. *AK

RACK & PINION STEERING REPLACED BY DEALER DUE TO LEAKS THROUGH BELLOWS.MGM

WINDSHIELD WIPERS DO NOT NOT CLEAR THE ENTIRE WINDOW. THEY DO NOT GO ALL THE WAY TO THE LEFT, CAUSING POOR VISIBILITY. CONSUMER ALSO OBTAINED SIX STITCHES TO THE HEAD FROM THE DESIGN OF THE SUNVISOR BEING SUPPORTED BY A VERTICAL ROD INSTEAD OF A HORIZONTAL ONE. *JG

DESIGN OF SUN VISOR SUPPORT ROD CAUSING THE CONSUMER TO HIT HIS HEAD ON THE ROD DURING REAR END COLLISION. NLM

WHILE DRIVING VEHICLE STARTS SPEEDING BY ITSELF.DEALER WAS NOTIFIED.*AK

WHILE TRAVELING 30MPH IN TRAFFIC STARTED APPLYING BRAKES TO SLOW DOWN, HAD NO BRAKES, AND VEHICLE KEPT GOING. BRAKE PEDAL WAS ALMOST TO THE FLOOR. ALSO, CRUISE CONTROL HAD FAILED. STOPPED VEHICLE AND HAD IT TOWED TO MECHANIC. WAS INFORMED THAT BRAKE BOOSTER PLUNGER, HAD WORN OUT, CAUSING NON BRAKING ABILITY.*AK

RIGHT SIDE PASSENGER DOOR LOCKED (STUCK) CLOSED, THE DOOR CANNOT BE OPENED FROM THE INSIDE OR THE OUTSIDE WITH A KEY, THE OUTSIDE HANDLE IS ALSO IN THE HALFWAY POSITION. NLM

DRIVERS SIDE WINDOW REGULATOR FAILED CAUSING A POPPING NOISE WHEN THE WINDOW IS BEING ROLLED DOWN. NLM

FORD HEADLIGHTS: CLOUDY LENSES: FORD MADE AUTOS HAVE PLASTIC LENSES/HEADLIGHTS THAT CLOUD UP OVER TIME, WITHIN 5 YEARS TO 10 YEARS, THAT LIMIT EFFECTIVENESS OF THE HEADLIGHTS AT NIGHT. I PERSONALLY HAVE HIT CURBS AND NARROWLY MISSED PEDESTRIANS ETC DUE TO INABILITY TO SEE THEM AT NIGHT DUE TO LOW HEADLIGHT BRIGHTNESS. THE FORD/MERCURY DEALER INFORMS ME THAT TO REPLACE THE FOGGED LENSES, I WILL HAVE TO PAY HIM $350.00 PER HEADLIGHT FOR A WHOLE NEW ASSEMBLY. LENSES ARE NOT SOLD SEPARATELY, HE SAYS. CANNOT BE CLEANED, HE SAYS. WHY, WHY, WHY DO YOU LET FORD GET BY WITH SELLING CARS THAT HAVE THESE DEFECTIVE, PRONE TO FAILURE HEADLIGHT LENSES? PEOPLE CAN'T SEE WHERE THEY ARE GOING AT NIGHT! DOESN'T THAT CONCERN YOU? LOOK THROUGH ANY PARKING LOT, SEE THE FORD PRODUCTS WITH DARKENED, RUINED LENSES. THESE ARE ACCIDENTS WAITING TO HAPPEN TO 1000'S OF DRIVERS WHO CAN'T AFFORD $350 PER HEADLIGHT EVERY 5 YEARS OR SO! FORD SHOULD RECALL THESE CARS AND/OR OFFER REASONABLE COST REPLACEMENTS. $350 PER LENS IS NOT REASONABLE! *NM

HORN FAILED.*ET

VEHICLE INVOLVED IN AN ACCIDENT AT APPROXIMATELY 30-40 MPH IMPACT, ANOTHER VEHICLE DROVE RIGHT IN FRONT OF CONSUMER'S VEHICLE, CAUSING CONSUMER'S VEHICLE TO HIT THE OTHER VEHICLE ON THE SIDE. BOTH AIR BAGS FAILED TO DEPLOY. CAN NHTSA HELP IN THIS MATTER OR PROVIDE FURTHER INFOMATION. *AK