RoadVitals

1997 Mercury Cougar

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
76
Latest Jun 23, 2013
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
4
2 injuries, 0 deaths reported

Overview

Our database contains 76 NHTSA owner-reported complaints for the 1997 Mercury Cougar, most frequently naming the engine, brakes and transmission categories. 1 NHTSA investigation names it; and 113 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA01001ClosedEngineering Analysis

BLOWER SWITCH/RESISTOR OR WIRING HARNESS

Opened Jan 5, 2001
Closed Jul 31, 2001

There is no summary currently available

ELECTRICAL SYSTEMLed to recall 01I009000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

EnginePowertrain (other)
Filed Jun 23, 2013

MY VEHICLES BECAME TOTALLY DISABLED ON A VERY BUSY HIGHWAY WITH HEAVY AFTER HOURS RUSH HOUR TRAFFIC. THE MANIFOLD WHICH IS MADE OF PLASTIC BROKE WERE THE COOLANT TEMPERATURE SENSOR WAS BUILT IN, I ALSO NOTICED THAT A FEW SPARKPLUGS WERE FLOODED WITH COOLANT. I FOUND OUT THAT THERE WAS A LAWSUIT ON THESE VEHICLES BUT NO ONE KNEW ABOUT IT AND ONLY FLEET VEHICLES WERE COVERED AND NOT CIVILIAN VEHICLES. I WONDER IF THERE IS ANY CHANCE FOR ME TO SEEK A DEALERSHIP AND GET REIMBURSED FOR THESE DAMAGES. *TR

NHTSA ID
10521303
Incident
Jun 19, 2013
Mileage
156,000 mi
Engine
Filed Nov 26, 2012

ON 5/19/2004 I HAD TO HAVE TOWED AND REPLACE DEFECTIVE CRACKED PLASTIC INTAKE MANIFOLD ON A 1997 MERCURY XR7 COUGAR AND HADN'T BEEN PREVIOUSLY INFORMED OF ANY RECALLS THEN RECENTLY I HAD TO REPLACE YET ANOTHER DEFECTIVE MANIFOLD (2ND CAR ) THIS SHOP INFORMED ME OF A CLASS ACTION THAT I SHOULD HAVE BEEN INFORMED OF PREVIOUSLY THAT SHOULD HAVE TAKEN CARE OF THE AUTO ABOVE HOWEVER AS THE NOTIFICATION PROGRAM NEVER NOTIFIED ME ON EITHER CAR. *TR

NHTSA ID
10486065
Incident
May 19, 2004
Mileage
88,075 mi
Fuel system
Filed Jul 11, 2011

FUEL WAS NOTED LEAKING FROM FUEL LINES JUST AFT OF THE PASSENGER SIDE DOOR. UPON FURTHER INVESTIGATION, FUEL WAS SEEM RUNNING DOWN THE FUEL LINES AND SIDE OF FUEL TANK. LEAK WAS CAUSED BY FUEL LINES CHAFFING THROUGH ON TOP OF TANK. CAR HAD 51,000 MILES ON IT. *TT

NHTSA ID
10411712
Incident
Jul 6, 2011
Mileage
51,000 mi
Engine
Filed Jan 30, 2010

I UNDERSTAND THERE WAS A CLASS ACTION SUIT DUE TO A FAULTY INTAKE MANIFOLD ON MANY FORD CARS WITH A 4.6 LITER ENGINE. I OR MY KIDS HAVE OWNED A 1997 MERCURY COUGAR SINCE NEW. RECENTLY THIS CAR WHICH HAD BEEN IN STORAGE FOR SEVERAL YEARS WAS GIVEN TO MY SON WHO IS LAID OFF AND ATTEMPTING TO COMPLETE HIS BACHELORS DEGREE. I SPENT MONEY TO REPAIR SENSOR, FREEZEPLUG AND HE PUT NEW TIRES ON THIS CAR. I AM WRITING BECAUSE I CONTACTED FORD ABOUT THIS DEFECTIVE INTAKE MANIFOLD PROBLEM AND WAS TOLD I WAS TOO LATE BECAUSE THE CLASS ACTION INVOLVING THE FAULTY PLASTIC INTAKE MANIFOLD HAD EXPIRED IN 2007 OR AT 75,000 MILES. THE CAR IN QUESTION HAS SLIGHTLY MORE THAN 75,000 MILES. HOW COULD I HAVE TAKEN PART IN REPAIRING OR REIMBURSEMENT OF OVER $800 I HAD TO PAY TO GET THE PLASTIC INTAKE MANIFOLD REPLACED. I THEN FOUND ON THE INTERNET THAT MANY INDIVIDUALS ARE IN THE SAME POSITION I AM IN. I FOUND THE FOLLOWING LINK ON THE INTERNET VERY INFORMATIVE AND GIVES SEVERAL EXAMPLES OF PEOPLE WITH THIS PROBLEM AND EXPLAINS SOME SAFETY ISSUES CONCERNING THIS PROBLEM BECAUSE PEOPLE ARE STILL DRIVING THESE CARS POSSIBLY NOT KNOWING THE ENGINE COULD BLOW UP AT ANY TIME IN ANY PLACE INCLUDING TRAFFIC. SEE LINK BELOW HTTP://PUBLIC.FOTKI.COM/TRSI/FORD_SUCKS/FORD_INTAKE_RECALL/MANIFOLD2.HTML CAN OR WILL YOU HELP WITH THIS PROBLEM. AT THE LEAST PEOPLE SHOULD BE MADE AWARE THAT THEIR CAR WITH THIS PLASTIC MANIFOLD COULD LEAVE THEM STRANDED IN A DANGEROUS SITUATION. THE LINK I INCLUDED DOES GIVE EXAMPLES OF WHY THIS COULD BE DANGEROUS AND INDICATES MANY PEOPLE MAY STILL BE UNAWARE THAT THIS PLASTIC MANIFOLD PROBLEM EVEN EXIST. THIS IS IMPORTANT AS AN OWNER AND TO PROSPECTIVE BUYERS OF THESE CARS AS WELL. PLEASE HELP! I JUST THINK IT IS OBVIOUS THE INTAKE MANIFOLD IS AND WAS FAULTY AND WRONG THAT THE ACTIONS WAS SETTLED AND I DID NOT EVEN KNOW ABOUT IT. I DO HAVE THE DEFECTIVE INTAKE MANIFOLD WHICH IS CRACKED AT BOTH ENDS OF THE MANIFOLD. WATER IN ENGINE BOOM! SAFETY DANGER! *TR

NHTSA ID
10303349
Incident
Dec 15, 2009
Mileage
70,000 mi
Engine
Filed Jan 14, 2008

INTAKE MANIFOLD CRACK AND ANTI-FREEZE SPILLING OUT AND A LOT OF STEAM SMOKE WHILE I WAS DRIVING,CAR IN SHOP NOW A IT WILL COST ME $600.00 TO FIX. *TR

NHTSA ID
10214703
Incident
Jan 10, 2008
Electrical
Filed Mar 16, 2007

IGNITION FAILED TO TURN WITH KEY. PUT LUBRICANT (WD-40) IN HOLE AND TAPPED WITH HAMMER UNTIL KEY TURNED.

NHTSA ID
10185275
Incident
Mar 4, 2007
Mileage
61,700 mi
Exterior lighting
Filed Feb 23, 2007

FORD HEADLIGHTS: CLOUDY LENSES: FORD MADE AUTOS HAVE PLASTIC LENSES/HEADLIGHTS THAT CLOUD UP OVER TIME, WITHIN 5 YEARS TO 10 YEARS, THAT LIMIT EFFECTIVENESS OF THE HEADLIGHTS AT NIGHT. I PERSONALLY HAVE HIT CURBS AND NARROWLY MISSED PEDESTRIANS ETC DUE TO INABILITY TO SEE THEM AT NIGHT DUE TO LOW HEADLIGHT BRIGHTNESS. THE FORD/MERCURY DEALER INFORMS ME THAT TO REPLACE THE FOGGED LENSES, I WILL HAVE TO PAY HIM $350.00 PER HEADLIGHT FOR A WHOLE NEW ASSEMBLY. LENSES ARE NOT SOLD SEPARATELY, HE SAYS. CANNOT BE CLEANED, HE SAYS. WHY, WHY, WHY DO YOU LET FORD GET BY WITH SELLING CARS THAT HAVE THESE DEFECTIVE, PRONE TO FAILURE HEADLIGHT LENSES? PEOPLE CAN'T SEE WHERE THEY ARE GOING AT NIGHT! DOESN'T THAT CONCERN YOU? LOOK THROUGH ANY PARKING LOT, SEE THE FORD PRODUCTS WITH DARKENED, RUINED LENSES. THESE ARE ACCIDENTS WAITING TO HAPPEN TO 1000'S OF DRIVERS WHO CAN'T AFFORD $350 PER HEADLIGHT EVERY 5 YEARS OR SO! FORD SHOULD RECALL THESE CARS AND/OR OFFER REASONABLE COST REPLACEMENTS. $350 PER LENS IS NOT REASONABLE! *NM

NHTSA ID
10183370
Incident
Feb 22, 2007
Engine
Filed May 22, 2006

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

NHTSA ID
10158037
Incident
Jun 25, 2001
Mileage
77,400 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

07212

ENGINE AND ENGINE COOLING:ENGINE

SOME 1997-2008 VEHICLES EQUIPPED WITH A 4.6L 2V, 5.4L 2V, OR 6.8L 2V ENGINE--SPARK PLUG THREAD REPAIR PROCEDURE--NOT COVERED UNDER NEW VEHICLE LIMITED WARRANTY. *NJ THIS INCLUDES F-53 MOTORHOME CHASSIS. UPDATED 2/23/10. *PE

05N04

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

EXTENDED COVERAGE PROGRAM 05N04 - EXTENDED COVERAGE FOR COMPOSITE INTAKE MANIFOLD. THIS PROGRAM IS BEING PROVIDED AS A SETTLEMENT TO A CLASS ACTION LAWSUIT. THE TERMS OF THE SETTLEMENT EXTEND THE COVERAGE OF THE ALL-COMPOSITE INTAKE MANIFOLD TO 7 YEARS FROM THE ORIGINAL WARRANTY START DATE OF THE VEHICLE, WITH NO LIMIT ON THE NUMBER OF MILES THAT THE VEHICLE HAS BEEN DRIVEN. *TT

042107

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT

04217

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

GENERAL POWER TRAIN CONTROL MODULE (PCM) PROGRAMMING PROCEDURES. *TT

03181

ELECTRICAL SYSTEM

REMOTE KEYLESS ENTRY (RKE) - SERVICE TIPS. *TT

03148

POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES

NEW TRANSMISSION COOLER FLUSHER - SERVICE TIPS. 2003 ESCORT AND SUPER DUTY F SERIES INCLUDED. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mercury Cougar by model year
YearComplaintsRecallsInvestigationsIssue Index
2002953052.7
2001823053.2
20002115054.4
19994549155.6
1998101
1997Viewing760140.3
1996622148.7
19951090142.9
19941370142.8
19931953255.7
1992923457.8
1991733261.0
1990863564.9
1989814670.7
1988551560.2
1987331360.4
1986132156.4
1985101149.7
1984171254.6
1983232
1982241
1981011
1980222
1979030
1978221
1977040
1976010
1975020
1974020
1973200
1972010
1971010
1970010
1969040
1968010
1967020
1962100

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.