Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
82
Latest Jul 19, 2018
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
26
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 10, 1995
What this page shows
Our database holds 82 NHTSA owner-reported complaints for the 1991 Mercury Grand Marquis. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaints, most recent first
Showing 1–25 of 82 · page 1 of 4
Electrical
Filed Jul 19, 2018
1991 MERCURY GRAND MARQUIS. CONSUMER WRITES IN REGARDS TO DEFECTIVE AFTER MARKET ELECTRICAL COMPONENT. *LD THE CONSUMER PURCHASED A NEW STARTER SOLENOID RELAY, BWD SELECT BRAND BY STANDARD MOTOR PRODUCTS INC., AFTER ABOUT 10 DAYS, IT SHORT-CIRCUITED. DUE TO THIS THE STARTER WOULD NOT DISENGAGE FROM THE FLYWHEEL WHEN STARTING THE VEHICLE. IT MADE A VERY LOUD METAL GRINDING SOUND. THE VEHICLE WAS REPAIRED WITH A NEW STARTER RELAY. *JS
NHTSA ID
11112648
Incident
Jun 8, 2018
Electrical
Filed Feb 29, 2004
Fire reported
ALTERNATOR SPONTANEOUSLY CAUGHT ON FIRE AFTER THE CAR WAS STOPPED AND TURNED OFF. *JB
NHTSA ID
10060038
Incident
Jul 5, 2002
Mileage
85,988 mi
AirbagsBrakesVisibility
Filed Jan 15, 2004
POWER WINDOW ON THE PASSENGER SIDE DOES NOT GO DOWN AT ALL.THE CAR KEEPS KILLING THE BATTERY AND I'VE ALREADY SPENT MONEY ON AN ALTERNATOR USED. BRAKE PEDAL SEEMS STIFF AT TIMES AND DOES NOT GRAB WELL AT TIMES. AIR BAG LIGHT HAS BEEN BLINKING EVER SINCE I BOUGHT CAR BECAUSE OF AIR BAG FAILURE. IT WAS DISCONNECTED BY THE GARAGE THAT THE OWNER BEFORE ME HAD BOUGHT IT FROM.
NHTSA ID
10070780
Incident
Aug 15, 2003
Electrical
Filed Aug 15, 2003
Fire reported
AFTER PARKING VEHICLE IN DRIVEWAY CONSUMER WAS EMPTYING THE TRUNK AND NOTICED SMOKE COMING FROM UNDER THE HOOD. A FIRE SOON ERUPTED FROM THE PASSENGER'S SIDE UNDER THE HOOD, AND WAS QUICKLY EXTINGUISHED. AFTER CAREFUL EXAMINATION OF THE RESULTS, IT WAS DETERMINED BY A CERTIFIED MECHANIC THAT THE ALTERNATOR AND THE CABLE HARNESS CAUSED THE FIRE.*AK
NHTSA ID
10034051
Incident
Jun 10, 2003
Mileage
74,000 mi
Engine
Filed Aug 2, 2002
V8 CYLINDER ENGINE IS RUNNING 70. 8 CYLINDER IS NOT GETTING OIL, THIS CAUSES VEHICLE TO STALL OUT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
NHTSA ID
8015381
Incident
Jul 31, 2002
Airbags
Filed Nov 27, 2001
1 injury reported
CONSUMER WAS BACKING OUT OF DRIVEWAY AND DRIVER'S SIDE AIRBAG WENT OFF WITHOUT PRIOR WARNING. BE ADVISED SHE DIDN'T STRIKE ANY OBJECTS/ A CURB OR TREE. CONSUMER SUSTAINED BURNS TO HER BODY.*AK
NHTSA ID
899555
Incident
Nov 17, 2001
Engine
Filed Nov 18, 2001
VEHICLE STARTS AND RIDES FOR ABOUT 20 MILES, THEN IF I HAVE TO STOP FOR SOME REASON THE CAR STALLS ESPECIALLY IF I HAVE TO BACK UP. THIS HAPPENS ALMOST DAILLY. NO ACCIDENTS YET BUT I AM AFRAID I WILL CAUSE A SERIOUS ACCIDENT WITH THIS PROBLEM. I THINK MY CAR SHOULD BE RECALLED AND HAVE THID PROBLEM FIXED. *AK
NHTSA ID
754650
Incident
Nov 17, 2001
Electrical
Filed Sep 12, 2001
FORD MOTOR CO. SAID THEY ARE WAITING FOR A JUDGE DECISOIN ON A PROGRAM TO REPLACE. THEY SHOULD JUST RECALL AFFECTED VEHICILES. NO SAFETY DEFECT LISTED. *AK
NHTSA ID
752100
Incident
Sep 11, 2001
Electrical
Filed Aug 31, 2001
Fire reported
CONSUMER WAS DRIVING ABOUT A QUARTER OF A MILE WHEN SMOKE STARTED TO COME FROM ENGINE. CONSUMER PULLED OVER AND VEHICLE CAUGHT ON FIRE. HAS NOT CONTACTED DEALER.*AK
NHTSA ID
895593
Incident
Aug 29, 2001
Transmission
Filed Jul 7, 2001
Crash reported1 injury reported
I PARKED MY CAR IN MY DRIVEWAY AND GOT OUT. THE CAR WAS IN "PARK" AND I WAS STANDING AT MY OPENED DOOR REACHING TO OPEN THE PASSANGER DOOR. THE CAR SHIFTED TO "REVERSE". IT KNOCKED ME DOWN AND RAN OVER ME WITH THE FRONT TIRE. IT RAN OVER MY LEGS AND CHEST. IT THEN SCRAPPED AND DENTED MY WIFE'S CAR, AND WAS HALTED BY RUNNING IN TO THE REAR END OF MY NEIGHBOR'S CAR ACROSS THE STREET. HE IS A POLICE OFFICER AND HE FILED THE REPORT. MY INSURANCE COMPANY WILL NOT COVER ANY MORE OF MY MEDICAL BILLS. I HAVE NOT BEEN ABLE TO WORK SINCE THE ACCIDENT. I HAD JUST HAD KNEE SURGERY BEFORE THIS HAPPENED. I AM PERMANENTLY DISABLED. PLEASE CONTACT ME IF YOU CAN HELP ME. (910) 452-0222. *AK
NHTSA ID
748041
Incident
Nov 15, 1999
Body & structure
Filed Nov 28, 2000
FRAME ON CONSUMER'S SIDE IS BADLY RUSTED. ALSO, WHEN MAKING A RIGHT HAND TURN VEHICLE IS MAKING NOISE . CONSUMER HAS CONTACTED DEALER, DEALER HAS MADE REPAIRS, FRAME PLATE WAS WELDED. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
NHTSA ID
875575
Electrical
Filed Oct 20, 2000
Fire reported
SMOKE WAS NOTICED COMING FROM HOOD AREA. WHEN TRYING TO PULL TO SIDE VEHICLE DID NOT RESPOND DUE TO WIRES THAT WERE BURNIG UNDER THE HOOD. THESE WERE THE ALTENATOR WIRES THAT SHORTED OUT. DEALER HAS BEEN CONTACTED.*AK THE FIRE FROM THE TERMINALS DAMAGED ALL THE INSULATION AND THE WIRING OF THE ALTERNATOR TERMINALS UNDER THE HOOD. *YH
NHTSA ID
873465
Incident
Oct 19, 2000
Engine
Filed Oct 3, 2000
Fire reported
WHILE IN THE STORE SHOPPING WALKED OUT, AND CAR LOOKED LIKE STEAM COMING FROM IT, FROM THE COLOR OF THE SMOKE. CONSUMER GOT CLOSER AND NOTICED BUBBLING IN THE HOOD AND DISCOLORIZATION. IT WAS A FIRE IN THE ENGINE COMPARTMENT. CONSUMER FELT THAT FIRE STARTED FROM THE CATALYTIC CONVERTER.*AK
NHTSA ID
872122
Incident
Oct 2, 2000
Electrical
Filed Sep 5, 2000
THIS PART IS CURRENTLY INVOLVED IN CLASS ACTION LAWSUIT IN SAN FRANCISCO IN THE ALAMEDA COUNTY SUPERIOIR COURT. JUDGE MICHAEL BALLACHEY HAS ISSUED A PRELIMINARY DECISION TO ORDER A RECALL ON AS MANY AS 2 MILLION VEHICLES MODEL YEARS 1983-95. UNFORTUNATELY, I COULDN'T WAIT FOR THE RECALL SINCE MY VEHICLE HAD STALLED TWICE IN THE LAST 2 MONTHS. I FELT I HAD TO PAYFOR A ARTIAL CORRECTION (NEW PART RELOCATED IN THE SAME SPACE) AND WAIT OUT THE RESULTS OF THE LAW SUIT. IF A RECALL IS ORDERED AND IF FORD DOESN'T APPEAL, I WILL NEED TO HAVE THE PART RELOCATED TO A DIFFERENT PART OF THE ENGINE SINCE OVERHEATING CAUSES EVENTUAL PART FAILURE. MY MECHANIC DID NOT WANT TO RELOCATE THE PART WITHOUT DIRECTIONS FROM THE FORD MOTOR COMPANY.
NHTSA ID
730341
Incident
Sep 5, 2000
Driver assistance
Filed May 31, 2000
WHILE DRIVING ON THE HIGHWAY WITH CRUISE CONTROL SET STEPPED ON THE BRAKES, BUT THEY DIDN'T DEACTIVATE THE SPEED CONTROL. TURNED VEHICLE OFF, AND THEN BACK ON, AND THAT DIDN'T HELP. HAD TO OPEN THE HOOD TO DISCONNECT THE SWITCH. CONTACTED DEALER. *AK
NHTSA ID
862764
Incident
May 27, 2000
Brakes
Filed Apr 12, 2000
WHEN PUSHING EMERGENCY BRAKE DOWN IT WILL NOT STAY IN THE LOCKED POSITION, AND THIS WILL NOT PROPERLY HOLD VEHICLE. *AK
NHTSA ID
860177
Incident
Apr 12, 1997
Fuel system
Filed Nov 24, 1999
FUEL INJECTOR NEEDLE VALVES BROKE, CAUSING FUEL TO LEAK INTO THE CYLINDERS, RESULTING IN LOW ENGINE COMPRESSION. DEALER HAS BEEN NOTIFIED. *AK *YC
NHTSA ID
853340
Electrical
Filed Oct 12, 1999
Fire reported
WAS AT RED LIGHT. NOTICED SMOKE FROM UNDER HOOD. PULLED TO SIDE OF ROAD & LIFTED HOOD. NOTICED FLAMES AROUND THE ALTERNATOR. ANOTHER MOTORIST SMOTHERED FLAMES WITH BACK PACK. VEHICLE TOWED TO SERVICE STATION. WAS INFORMED BY MECHANIC ALTERNATOR & WIRING HARNESS HAD TO BE CHANGED TO ALTERNATOR CAUGHT ON FIRE & MELTED WIRES. *AK
NHTSA ID
850479
Incident
Sep 18, 1999
Driver assistance
Filed Sep 29, 1999
Crash reported
DRIVER TURNED ON IGNITION ,PUT TRANSMISSION IN REVERSE WITH FOOT STILL ON BRAKES , THE VEHICLE TOOK OFF IN REVERSE, HITTING 4 VEHICLES, AND THEN WENT FORWARD HITTING A BUILDING. *AK
NHTSA ID
849101
Driver assistance
Filed Sep 28, 1999
Crash reported
WHILE PARKED ON AN INCLINE VEHICLE ACCELERATED INTO REVERSE, RESULTING IN A MINOR COLLISION. *AK
NHTSA ID
848911
Filed Sep 20, 1999
NO SUMMARY
NHTSA ID
711670
Airbags
Filed Sep 2, 1999
AIR BAG LIGHT ILLUMINATES DUE TO FAILURE OF THE CLOCK SPRING. MJS
NHTSA ID
548313
Engine
Filed Aug 12, 1999
WHILE DRIVING AT 50MPH ON A BRIDGE VEHICLE JUST COMPLETELY STOPPED. NO POWER STEERING, NO ANYTHING. DEALER NOT AWARE OF PROBLEM. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK
NHTSA ID
844962
Incident
Jun 1, 1994
Heating & air conditioning
Filed Aug 9, 1999
WHILE DRIVING WITH AIR CONDITIONING ON A BURNING SMELL AND SMOKE CAME THROUGH THE VENTS. THIS COULD HAVE STARTED A FIRE IF THE OCCUPANT DID NOT TURN OFF THE AIR CONDITIONING. MANUFACTURER HAS NOT BEEN CONTACTED. PLEASE PROVIDE FURTHER INFORMATION. *AK
NHTSA ID
844620
Incident
Aug 8, 1999
Brakes
Filed Aug 6, 1999
Crash reported
THE CONSUMER RELEASED THE EMERGENCY BRAKE AND THE VEHICLE OPENED UP, CAUSING THE VEHICLE TO ACCELERATE UP 65 MPH, AND HIT ANOTHER VEHICLE.*AK
NHTSA ID
844540
Incident
Jul 24, 1999
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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