Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 1995 Mercury Grand Marquis submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 17 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
CONSUMER HAD PROBLEMS WITH THE WINDOWS ON DRIVER SIDE MECHANISM, WINDOWS WON'T WORK PROPERLY. *AK WINDOWS NEITHER WENT UP NOR DOWN AT HALFWAY POINT. CONSUMER ADDED THAT DEALER HAS HUNDREDS OF SUCH FAILURES. *LA
CONSUMER FELT THAT HIS VEHICLE'S REAR SUSPENSION SHOULD BE RECALLED BECAUSE THE NEWER MODELS HAVE BETTER REAR SUSPENSIONS. *LA WHEN THE WIND BLEW, OR THE ROAD WAS UNEVEN ESPECIALLY IN THE MOUNTAINS, IT WAS VERY DIFFICULT TO KEEP THE VEHICLE STRAIGHT, THE PROBLEM ONLY OCCURRED AT HIGHWAY SPEEDS. THE DEALER REFUSED TO UPGRADE THE CONSUMER'S VEHICLE EVEN THOUGH THE CONSUMER REQUESTED TO PAY. WHEN THE WINDSHIELD WIPERS WERE OFF THE RUBBER PART OF THE BLADE SAT PARTIALLY ON THE GLASS AND ON THE PLASTIC BELOW THE GLASS, THE RUBBER PART OF THE BLADE HAD TO BE CHANGED FREQUENTLY IN ORDER TO WORK PROPERLY WHEN IT RAINED OR SNOWED. THE TIE ROD BROKE WHILE THE VEHICLE WAS IN THE PARKING LOT. *JB
POWER WINDOW REGULATORS IN MY 1995 MERCURY GRAND MARQUIS LS HAVE CONTINUED TO FAIL DUE TO DESIGN FAULTS. I HAVE TALKED WITH SEVERAL FORD TECHNICIANS WHO HAVE CLAIMED THAT THIS IS A MAJOR DEFECT IN THE GRAND MARQUIS SERIES. THE DRIVER WINDOW, FRONT PASSENGER WINDOW, AND DRIVER SIDE REAR PASSENGER WINDOW REGULATORS HAVE ALL FAILED. THE WIRE THAT COILS ALLOWING THE WINDOW TO GO UP AND DOWN IS ALMOST DESTROYED. WINDOW WILL NOT WORK WITH THIS DEFECT AND CAUSES THE WINDOW TO SLIDE DOWN DURING OPERATION.
CONSUMER NOTICED THAT THREE OF THE VEHICLES POWER WINDOWS WOULD NOT GO UP OR DOWN, THE POWER WINDOW MOTOR NEEDED TO BE REPLACED. *TS *JG *NLM
MY WINDOW REGULATOR ASY FAILED ON THREE DOORS,LEFT FRON/LEFT REAR/RIGHT FRONT/I'M AFRAID TO PUT THERIGHT REAR DOWN FOR FEAR IT ALSO WILL BREAK.AT A COST OF $247.11 EACH WINDOW I REALY CAN NOT AFFORD IT.AS YOU CAN SEE I NEED ALL THE HELP THAT I CAN GET.WAS THERE A RECALL ON THIS PROBLEM?PLEASE INFORM ME OF ANY HELP THAT MIGHT BE POSSABLE.THANK YOU FOR YOU'R TIME AND TROUBLE, [XXX]/*AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
WHILE VEHICLE WAS PARKED AND CONSUMER WAS LOWERING THE WINDOW, THE WINDOW MECHANISM BROKE. THIS CAUSED WINDOW TO FAIL TO BE LOWERED OR RAISED ON DRIVER'S SIDE.*AK *SLC
WINDSHIELD HAD STRESS CRACKS. DEALER / MANUFACTURER NOTIFIED AND REFUSED THE CLAIM. PLEASE FEEL FREE TO PROVIDE ANY FURTHER DETAILS.*AK
REPORTING A HAZY COVER IN WINDSHIELD THAT CAUSED SEVERE VISIBILITY PROBLEM. EVERY PRODUCT USED COULD NOT REMOVE IT. DEALER/MANUFACTURER WERE NOT NOTIFIED AT THIS TIME.*AK
WINDSHIELD WIPERS WILL TURN ON AND OFF INTERMITTENTLY, CAUSING POOR VISIBILITY. DEALER HAS REPLACED WINDSHIELD WIPER MOTOR. *AK
DEFECTIVE REGULATOR ON DRVER'S SIDE AND PASSENGER'S SIDE AUTOMATIC WINDOWS IS CAUSING WINDOWS TO BE INOPERATIVE AND WILL NOT ALLOW THEM TO ROLL UP OR DOWN.*AK
ELECTRIC POWER WINDOW REGULATOR ON BOTH THE PASSENGER AND DRIVER SIDE WINDOWS FAILED. MJS
AT 50,500 MILES PASSENGER'S SIDE WINDOW REGULATOR FAILED. DEALERSHIP REPLACED THE REGULATOR, AT 53,900 MILES DRIVER'S SIDE WINDOW REGULATOR FAILED, ALSO REPLACED BY DEALERSHIP. *AK
PLASTIC REGULATOR WHICH HOLDS THE WINDOW UP BROKE ON THREE OCCASIONS, CAUSING THE WINDOW TO FALL WITHIN THE DOOR PANEL, REPLACED ALL FOUR WINDOWS AS WELL AS THE REGULATOR. *AK
WINDSHIELD WIPER INOPERATIVE. *SD
WINDSHIELD WIPERS FAILED, CAUSING POOR VISIBILITY. *SD
WINDSHIELD WIPERS INOPERATIVE DUE TO ICE BUILD UP. TT
FRONT PASSENGER'S POWER WINDOW FAILS INTERMITTENTLY DURING HOT WEATHER. *SKD
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .