Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 1998 Mercury Grand Marquis submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
THE WHOLE CAR WOULD RATTLE IF YOU WOULD HIT A BUMP LIKE IT WAS GOING TO FALL APART TOOK IT TO A TRUSTED REPAIR SHOP THEY SAID IT WAS BODY MOUNTS THE CAR ONLY HAD 15,000 MILES ON IT THE DEALER SAID THAT THE BODY MOUNTS ARE NOT UNDER WARRANTY THEN I HAD TO PAY $900.00 TO REPLACE THEM. I AM VERY UPSET AND WILL NEVER BUY ANOTHER FORD PRODUCT!!!!*AK
THE DRIVER'S DOOR WILL NOT STAY OPEN ON AN INCLINE, CONSUMER HAS HAD ANKLE CAUGHT TWICE. *MJS
WHEN THE DOORS ARE OPENED THERE IS NO SPRING RESISTANCE. THE DEALER HAS BEEN NOTIFIED. *AK
WHEN APPLYING THE BRAKES FRAME LIFTS UP AND SHAKES ON THE RIGHT SIDE DUE TO THE BOLTS STRIPPING ON THE VEHICLE. THIS CAN CAUSE THE BODY OF THE VEHICLE TO SEPARATE FROM THE VEHICLE IN A VEHICLE CRASH. DEALER HAS VEHICLE. *AK
WHEN DRIVING IF PAVEMENT IS A LITTLE UNEVEN THE VEHICLE VIBRATES CRAZY. WHEN RIDING OVER BUMPS THE VEHICLE SOUNDS LIKE A TRUCK. VEHICLE WAS AT DEALERSHIP AT LEAST FOUR TIMES FOR REPAIRS WHICH DEALER SAID, THERE IS NO PRIOBLEM.
DOOR ARE HEAVY BY DESIGN CAUSING THEM TO SHUT EVEN ON A SMALL HILL WHEN THE DOORS ARE OPENED.
LEFT FRONT DOOR HINGE WON'T STAY OPEN, RESULTING IN INJURIES. *YC
TRUNK RELEASE BUTTON CAN BE ACTIVATED BY ANYONE UNLESS THE CAR DOOR IS LOCKED. INCIDENT DISTURBS CONSUMER WITH SMALL CHILDREN. IN MANUAL, SHOWS KEY SLOT WITH THE RELEASE IN THE BUTTON WHICH IS NOT THERE IN THIS MODEL. DEALER AND MANUFACTURER NOTIFIED, AND CANNOT REMEDY THE PROBLEM. PROBLEM STILL EXISTS. *AK *ML
HEARD TERRIBLE BUZZING AND RATTLING SOUNDS FROM DASHBOARD AND LEFT DOOR AREA. ALSO REPAIRS WERE ATTEMPTED TO ALIGN LEFT SIDE DOOR. *AK
DURING A RAINSTORM THE DOOR WILL HOLD WATER. WILL DRAIN OUT WHICH COULD CAUSE A SHORT, AND LOSS OF POWER WITHIN ELECTRICAL WIRING THAT IS ALSO LOCATED WITHIN DOOR ASSEMBLY. DEALER HAS DONE WATER LEAK TEST NUMEROUS TIMES AND REPLACED KEYBOARD ACTUATOR/RIM PANEL, AND DRILLED NEW DRAIN HOLES,ETC. DEFECT IS STILL OCCURRING. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .