RoadVitals

1998 Mercury Grand Marquis Steering Problems

Owner-reported complaints naming the steering system, filed with NHTSA

Data refreshed

Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Mar 21, 2021
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
12%
of 143 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 1998 Mercury Grand Marquis submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 17 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming steering

Shown in the owner’s own words, exactly as filed

Steering
Filed Mar 21, 2021

WHEN DRIVING AT HIGHWAY SPEEDS CAR FEELS LIKE IT IS SWAYING BACK AND FORTH.

NHTSA ID
11404137
Incident
Mar 17, 2021
Mileage
241,000 mi
SteeringSuspension
Filed Apr 28, 2016
Crash reported

AUTOZONE- VALUCRAFT BRAND- BALL JOINTS PART NUMBER VFA2101 I RECENTLY HAD MY BALL JOINTS REPLACED AND I HAD A PREMATURE FAILURE OF THE BALL JOINT FASTENING HARDWARE WHILE DRIVING DOWN THE CITY ROAD IN A STRAIGHT LINE AT 45 MPH. IT CAUSED THOUSANDS OF DOLLARS OF DAMAGE AND IT ALSO ALMOST CAUSE ME GREAT INJURY. I SUSPECT AUTOZONE IS USING LOW GRADE NUTS CAUSE THE NUT THAT WAS ON THE BALL JOINT SHEARED OFF CAUSING ME TO BEND A CONTROL ARM, CRACK MY FRAME, BLOW A TIRE, ALL WHILE BARELY MISSING A TELEPHONE POLE. HAD I BEEN GOING DOWN THE HIGHWAY AT THE POSTED SPEED LIMIT I COULD HAVE FLIPPED MY CAR, GOT PULLED UNDER A SEMI, CROSS THE MEDIAN INTO ONCOMING TRAFFIC AND SO ON. I WOULD LIKE FOR AN INVESTIGATION TO BE STARTED ON THEIR POOR ENGINEERING CHOICES AND A RECALL TO BE STARTED. ITS JUST NOT FOR THE SAFETY OF ME BUT FOR THE SAFETY OF OTHER PEOPLE. I DO HAVE ALL DAMAGE PICTURES AND PICTURES OF THE FAILURE POINT. I HAVE PICTURES OF THE NUT IN QUESTION COMPARED TO ANOTHER COMPETITORS BRAND AND THERE IS A NOTICEABLE SIZE DIFFERENCE AND HARDNESS DIFFERENCE. THE BALL JOINTS WERE REPLACED 9/26/2015 AND FAILED ON 4/25/2016. AUTOZONE PART NUMBER VFA2101. MY BELIEF IS THE NUT IS A LOWER GRADE WHEN IT SHOULD BE A GRADE 8 NUT. I SAY THOUSANDS OF DOLLARS BECAUSE THE AUTO BODY SHOPS AROUND ME SAID THEY WILL NOT REPAIR THE FRAME BECAUSE ITS A LIABILITY AND WOULD RECOMMEND A NEW FRAME TO BE PUT UNDER THE VEHICLE ESSENTIALLY TOTALING MY CAR OUT CAUSING ME TO HAVE TO SPEND THOUSANDS TO REPLACE MY VEHICLE.

NHTSA ID
10861946
Incident
Apr 25, 2016
Mileage
213,760 mi
SteeringSuspension
Filed Feb 8, 2012

DURING NORMAL DRIVING NOTICED A SQUEAKING AND GROANING NOISE COMING FROM FRONT END OF CAR. STEERING HAS BECOME LOOSE AND WAS TOLD BY A MECHANIC THAT THE BALL JOINTS,SHOCKS,BUSHINGS ARE DRY AND THAT THE VEHICLE CANNOT BE LUBRICATED BECAUSE IT IS SEALED. SEEN OTHER COMPLAINTS ON WEBSITE REGARDING THESE SAME ISSUES. I HAVE BEEN WARNED THAT THE TIRES COULD FALL OFF AT HIGH SPEEDS CAUSING SERIOUS INJURY OR DEATH. *TR

NHTSA ID
10447085
Incident
Jan 23, 2012
Mileage
83,400 mi
SteeringSuspension
Filed Oct 13, 2007

DURING NORMAL DRIVING, HEARD EXTREMELY ALARMING LOUD CREAKING, SQUEAKING NOISES FROM FRONT END. STEERING BECAME SLOPPY AND ERRATIC. TOOK IT TO R&R AUTOMOTIVE IN LEX. PK. MD AND HAD COMPLETE FRONT END REPLACED, DUE TO WORN OUT BALL JOINTS, IDLER ARMS, PITMAN ARMS, TIE RODS, SWAY BAR ENDS WHICH COULD NOT BE LUBRICATED. REPLACED WITH THOSE EQUIPPED WITH GREASE FITTINGS. $1750.00 *JB

NHTSA ID
10205557
Incident
Aug 14, 2007
Mileage
105,000 mi
Steering
Filed Aug 18, 2007

MY 1998 MERCURY GRAND MARQUIS AT SLOW SPEED HAD THE PASSENGER SIDE TIE ROD END FAIL AND FALL OFF CAUSING COMPLETE LOSS OF STEERING. THIS HAPPENED AT A SLOW SPEED LUCKILY NO ACCIDENT. CAR TOWED TO FORD DEALER. REPLACED ALL FOUR TIE ROD ENDS. COST $400.00. CAR HAD 50,000 MILES , THIS WAS A FACTORY DEFECT. THIS IS A SEALED UNIT REQUIRING NO GREASE OR MAINTENANCE. I REPLACED WITH GREASED TIE RODENDS.I BELIEVE THIS SHOULD BE A RECALLED PART. *TR

NHTSA ID
10200018
Incident
Aug 7, 2006
Mileage
50,000 mi
Steering
Filed Oct 23, 2006

DT*: THE CONTACT STATED WHILE ENTERING A DRIVEWAY AT 5 MPH, AN UNIDENTIFIED NOISE WAS HEARD. WHEN ATTEMPTING TO REVERSE OUT OF THE DRIVEWAY, THE REAR WHEELS SPUN. THE CONTACT TURNED OFF THE IGNITION AND EXITED THE VEHICLE TO INSPECT THE PROBLEM. THE FRONT RIGHT WHEEL WAS TURNED TO THE RIGHT AND THE LINKAGE WAS LAYING ON THE DRIVE WAY, AND THE FRONT WHEEL WAS STILL POINTED STRAIGHT AND RESPONDED TO THE STEERING WHEEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED. UPDATED 11/30/2006 -THE FAILURE WAS THE TIE ROD END WHICH FAILED DUE TO LACK OF GREASE. THE GREASE FITTING COULD NOT BE GREASED. *NM

NHTSA ID
10171577
Incident
Oct 22, 2006
Mileage
81,400 mi
Steering
Filed Mar 15, 2005

WHILE DRIVING 18 MPH THE FRONT PASSENGER SIDE TIE ROD BROKE. AS A RESULT, THE STEERING FAILED. NO IMPACT REPORTED.*AK DEALER REPLACED PASSENGER AND DRIVER'S SIDE OUTER TIE ROD END, AND PASSENGER SIDE INNER TIE ROD AND SLEEVE. *TT

NHTSA ID
10111468
Incident
Feb 10, 2005
Mileage
51,047 mi
BrakesSteeringSuspension
Filed Oct 12, 2003

PROBLEMS WITH UPPER AND LOWER BALL JOINTS AND TIE RODS.*MR THE PARTS WERE REPLACED, SOME OF THEM TWICE. FORD PUT UNGREASED PARTS ON. EVENTUALLY THEY DRIED OUT AGAIN AND STARTED SQUEAKING. IF NOT REPLACED THEY WOULD POSSIBLY BREAK WHICH COULD CAUSE THE DRIVER TO LOSE CONTROL, POSSIBLY CAUSING INJURY OR DEATH. *PH THE FRONT BRAKES WERE RESURFACED. *JB

NHTSA ID
10043921
SteeringSuspension
Filed Jun 3, 2003

THE INNER AND OUTER TIE ROD ENDS HAVE BEEN REPLACED AS WELL AS THE UPPER AND LOWER BALL JOINTS. *MR *SCC *NLM

NHTSA ID
10021561
Mileage
60,000 mi
Steering
Filed Oct 17, 2002

CONSUMER STATES WHILE DRIVING DOWN A ROAD TIE ROD FELL DOWN AND CONSUMER LOST CONTROL OF VEHICLE, WHEELS WERE LOOSE COULD NOT STEER. TOOK TO DEALER, DEALER STATED TIE ROD WAS WORE AND FELL OFF. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

NHTSA ID
8021017
Incident
Oct 15, 2002
Steering
Filed Feb 7, 2002

WHILE DRIVING 5MPH AND BACKING INTO DRIVEWAY INNER TIE ROD CONNECTION BROKE ON RIGHT WHEEL. DEALER CONTACTED.*AK *TT

NHTSA ID
8003718
Incident
Feb 5, 2002
Steering
Filed Aug 9, 2001
Crash reported1 injury reported

POWER STEERING RESERVOIR HOSE SEPARATED, CAUSING LOSS OF VEHICLE CONTROL WHICH RESULTED IN A COLLISION. DRIVER SUSTAINED MINOR INJURIES. DEALER HAS BEEN NOTIFIED.*AK

NHTSA ID
893945
Incident
Apr 4, 2001
BrakesSteeringTransmission
Filed Dec 27, 2000

STEERING WHEEL LOCKS UP OCCASIONALLY. *SLC

NHTSA ID
558544
Steering
Filed Feb 9, 2000

WHILE TRAVELING COULD NOT KEEP VEHICLE CENTERED TO ROAD WHILE STEERING. DEALER HAS BEEN CONTACTED. NO POSITIVE FEEDBACK WHILE GOING STRAIGHT, VEHICLE TENDS TO WANDER, NO "ON-CENTER" FEELING.. *AK

NHTSA ID
856630
Incident
Dec 14, 1999
Steering
Filed Mar 23, 1999

POWER STEERING FAILS INTERMITTENTLY.

NHTSA ID
544517
Incident
Sep 5, 1998
Steering
Filed Dec 23, 1998

VEHICLE LOSES POWER STEERING WHEN DRIVING AT ANY SPEED, AUTOMATICALLY STEERS EASY AND 25MPH AND LOWER. DEALER CONTACTED AND WORKED ON VEHICLE FOUR TIMES, AND THE PROBLEM HAS NOT CHANGED AND STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK

NHTSA ID
832635
Incident
Sep 1, 1998
Steering
Filed Jun 26, 1998

THE FRONT LEFT STEERING LINKAGE BROKE OFF, LOSING ALL STEERING CONTROL WHICH ALMOST RESULTED IN AN ACCIDENT. CURRENTLY AT THE DEALER. *AK TIE ROD FEL OFF.

NHTSA ID
824721
Incident
Jun 25, 1998

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .