1999 Mercury Grand Marquis Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1999 Mercury Grand Marquis, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Engine3317.3%
- Exterior lighting2010.5%
- Suspension189.4%
- Steering168.4%
- Electrical157.9%
- Tires & wheels126.3%
- Driver assistance126.3%
- Brakes94.7%
- Transmission94.7%
- Body & structure73.7%
- Seat belts73.7%
- Visibility63.1%
- Fuel system63.1%
- Interior & seats63.1%
- Other / unspecified63.1%
- Airbags52.6%
- Powertrain (other)31.6%
- Heating & air conditioning10.5%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
The contact owns a 1999 Mercury Grand Marquis. The contact stated that the vehicle had a leaking intake manifold. The vehicle was taken to an independent mechanic and diagnosed that the intake manifold needed to be replaced. The vehicle was not repaired. The dealer and manufacturer were made aware of the failure but informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 120,000.
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
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
MY HEADLIGHTS, HAZARDS, AND TURN SIGNALS ALL JUST RANDOMLY WENT OUT WHILE DRIVING. THEY HAVE NOT COME BACK ON SINCE. AFTER READING FORUMS I BELIEVE IT TO BE THE LCM BUT MY YEAR MODEL IS NOT INCLUDED IN THE RECALL. I BELIEVE THIS ISSUE DATES BACK FARTHER THAN 2000 AND FORD SHOULD STEP UP AND RECALL MORE OF THESE LCM COMPONENTS.
TL* THE CONTACT OWNS A 1999 MERCURY GRAND MARQUIS. WHILE DRIVING 65 MPH, THE HEADLIGHTS FAILED TO OPERATE INTERMITTENTLY. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 160,000.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1999 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE BALL JOINTS WERE REPLACED BUT THE BOLT THAT HELD IT IN PLACE WAS LOOSE AND CAUSED THE CARTER KEY TO FAIL TO HOLD THE BOLT IN PLACE. AS A RESULT, THE BOLT NECK DETACHED WHILE THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH AND CAUSED THE VEHICLE TO STOP ABRUPTLY. AS A RESULT, THE CONTACT'S HEAD HIT THE STEERING WHEEL. THE CONTACT SUFFERED A WHIP LASH THAT REQUIRED A MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED BY THE CONTACT WHO WAS AN INDEPENDENT MECHANIC. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
DEALERSHIP REPLACED PARTS UNDER WARRANTY W/ DEDUCTABLE. NO SAFETY DEFECT LISTED. *AK
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
WHILE DRIVING PINS IN STEERING COULM BECAME LOSSE AND CAUSED CAR TO SHUT OFF WHILE AT STOP LIGHT HAD TO TOW TO SERVICE SHOP; HAD FOUND COMMON FORD ISSUE WITH LOOSE STEERING PINS IN 1999 MERCURY GRAND MARQUIS SHOULD BE RECALL VERY DANGEROUS TO HAPPEN TO SOME CAST IS $300 PLUS TAX AND TOW I FEEL FORD OUWES ME TO THIS THAT BUILT THIS CAR NOT ME ITS COST AS MUCH AS A DECENT USED CAR TO DAY I WOULD LIKE FORD TO OFFFER ME HELP; WITH THERE PAST ISSUES WITH CARS
SEAT BELTS FRONT BOTH SIDES,NOTHING BUT THE RETRACTER STICKS,SLOW MOVING LAP&SHOLD. STEERING SHAFT SEPARATES,RATTLES WHEN HITTING BUMPS HARD.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
VEHICLE WAS PARKED. I WENT TO TURN MY HEADLIGHTS ON. NO HEADLIGHTS, TURN SIGNALS, DASH LIGHTS, HAZARD FLASHERS OR DOME LIGHT. THE 2003-2005 MODELS WERE RECALLED FOR THIS SAME THING WITH THE LCM FAILING. PLEASE LOOK INTO THIS AS THIS IS A SERIOUS SAFETY ISSUE.
INTAKE MANIFOLD FAILED (BURNED AND DISINTEGRATED IN THE AREA OF THE THERMOSTAT ) AND HAD TO BE REPLACED AT CONSIDERABLE EXPENSE . PRESENTLY THE SPEEDOMETER FAILS INTERMITTENTLY DROPPING TO ZERO AT RANDOM MOMENTS. MOST IMPORTANTLY THE LIGHTS CUT OUT INTERMITTENTLY USUALLY WHEN THE HEAT IS ON AND ON LONGER TRIPS. ALSO, MOST TIMES IT HAS HAPPENED WHEN IT HAS BEEN RAINING AND COLDER. DROVE UPWARDS OF 40 MILES WITH THE HEADLIGHTS CUTTING OUT INTERMITTENTLY IN THE RAIN AND COLD, PROBLEM HAS CONTINUED TO RECUR BUT SEEMS TO BE RELATED POSSIBLY TO HAVING THE HEAT ON. I BELIEVE THE LIGHTING CONTROL MODULE IS LOCATED NEAR A HEATING OUTLET AND MAY BE SUFFERING A FAILURE AS A RESULT BUT THIS IS JUST SPECULATION. ALSO, PREVIOUSLY WHEN I HAD PULLED INTO A REST AREA FOR AWHILE, AFTER COOLING DOWN, THE PROBLEM WENT AWAY FOR A LITTLE WHILE THEN RESUMED AFTER ABOUT TEN MILES WITH THE HEAT ON. I BELIEVE IT IS BEING CAUSED BY THE EXCESSIVE HEAT THE LCM IS SUBJECTED TO BY VIRTUE OF THE AREA IN WHICH IT IS INSTALLED. THE LIGHTING CONTROL MODULE IS OF MOTOROLA MANUFACTURE WITH SIEMANS RELAYS INSIDE. THE PART HAS NUMEROUS NUMBERS ON IT , MOST PROMINENTLY: XW7T-13C788-AA , 6MX2794A01, 990429A, AND LIGHTING CONTROL 95M .OTHERS ONLINE WITH SIMILAR VEHICLES (CROWN VICTORIAS) AND OF OTHER MODEL YEARS MANUFACTURED BY FORD HAVE REPORTED SIMILAR PROBLEMS AND THAT REPLACING THE RELAYS HAS RESOLVED THE ISSUE. I DO NOT KNOW THAT THIS PART IS THE SOURCE OF THE PROBLEM BUT SUSPECT IT AS MANY OTHERS ONLINE HAVE REPORTED THAT THIS PART WAS THE SOURCE OF THEIR PROBLEMS.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
VEHICLE WOULD SHAKE VIOLENTLY AT ANY SPEED FROM 45-80MPH. TOOK TO A MECHANIC SAID THE FRONT END NEEDED TO BE REPLACED. $800.00 LATER IT STILL DID IT, THEN TOOK BACK SAID THE TIRES NEEDED TO BE REPLACED ALTHOUGH WE HAD 80,000 MILE TIRES, AND ONLY HAD 35,000 MILES PUT ON THEM. REPLACED THE TIRES FOR $600.00. STILL SHOOK, TOOK TO A DIFFERENT MECHANIC SAID IT WAS THE TRANSMISSION FAILING. DURING SCHEDULED MAINTENANCE FOUND CRACKED INTAKE MANIFOLD, ANTIFREEZE AND OIL IN SPARK PLUGS, CLEANED OUT CHANGED SPARK PLUGS, RAN FINE UNTIL THE MANIFOLD LEAKED MORE COOLANT INTO THE SPARK PLUGS AND NOW WE ARE AT SQUARE ONE. RESEARCHED ONLINE FOUND A BUNCH OF PLACES SAYING IT WAS RECALLED, WHEN I CALLED THE DEALERSHIP THEY SAID NO RECALLS. PRICE OF REPLACING THE PART WAS $615.00 IF I HAD ONE ALTERNATOR, OR $650.00 IF I HAD ANOTHER. *TR
TL* THE CONTACT OWNS TOYO SPECTRUM, P/225/60/R16 ON A 1999 MERCURY GRAND MARQUIS. THE CONTACT STATED WHEN DRIVING HE WOULD HEAR ROARING COMING FROM THE TIRES. UPON FURTHER INSPECTION HE NOTICED THAT ALL FOUR TIRES HAVE ABNORMAL TREAD WEAR. HE WAS IN THE PROCESS OF HAVING THE TIRES REPLACED. HOWEVER HE HAS TAKEN THE VEHICLE FOR ROUTINE INSPECTION, AND WAS NEVER NOTIFIED OF THE DEFECT. THE FAILURE AND CURRENT MILEAGES WERE 18,000.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
THE PASSENGERS SIDE SEAT BEAT COMES UNDONE AT TIMES AND THE SPEED SENSOR WORKS INTERMITTENTLY AND IT LEAKS GAS FROM AROUND THE FUEL PUMP
MY CAR WAS IN DRIVE AT A BUSINESS TRAFFIC INTERSECTION DRIVE WAY ON A SLIGHT HILL WITH THE BRAKES ON WHEN THE ENGINE SURGED AND THE CAR STARTED TO REVERSE WHILE STILL IN DRIVE. I HAD TO PUT CONSIDERABLE PRESSURE ON THE BRAKES TO STOP IT. I CHECKED AND THE SHIFT LEVER WAS STILL IN DRIVE. MY CAR HAS BEEN PROPERLY MAINTAINED AND WAS RECENTLY SERVICED WITH ALL REQUIRED SERVICES DONE. THIS REALLY SCARED ME AND I WOULD HAVE CRASHED INTO A CAR IF IT WAS BEHIND ME. FORD SHOULD LOOK INTO THIS SAFETY PROBLEM. *TR
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
I WAS COMING TO A STOP WHEN THE BRAKE PEDAL STARTED VIBRATING AND GOING LOWER AND LOWER TO THE FLOOR AND THE CAR DID NOT STOP RESULTING IN AN ACCIDENT. I WAS TOLD BY THE FORD MECHANIC THAT THE COMPUTER TESTS DID NOT SHOW ANY PROBLEM WITH THE ANTILOCK SYSTEM BUT I THINK THERE IS A PROBLEM WHEN YOU APPLY YOUR BRAKES AND THE CAR DOES NOT STOP. I HAVE ALSO TALKED TO A NUMBER OF PEOPLE SOME OF THEM WHO WORK ON CARS ETC..AND FOUND OUT THAT THIS IS NOT AN UNCOMMON PROBLEM. FURTHERMORE, IT HAPPENS A LOT AND ON ALL TYPES OF VEHICLES WITH ANTILOCK SYSTEMS. I WAS TOLD THAT THIS CAN HAPPEN ON AND OFF WHICH IS WHY IT IS HARD TO DETECT. I WAS LUCKY IN THE FACT THAT I WAS GOING SLOW AND NOBODY WAS HURT, BUT WHAT IF THAT HAD BEEN A DIFFERENT ENDING AND IT HAD BEEN A SERIOUS ACCIDENT? I HAVE NEVER BEEN IN AN ACCIDENT BEFORE AND I RESENT THE FACT THAT I WAS NOT AT FAULT FOR THIS ONE, THE BRAKES DID NOT WORK!!!!! *TR
BRAKE PROBLEMS WITH THE 1999 MERCURY GRAND MARQUIS.*MR DEALER WAS NOTIFIED. *CB
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
THE AIR CONDITION WAS BLOWING OUT HOT AIR, DEALER REPLACED THE O-RINGS TO A/C LINE.*JB
THE AUTO PRODUCED AN UNCONTROLLABLE SKID WHILE BRAKING ON A WET ROAD AND PROCEEDING AROUND A RAMP. RATHER THAN PROCEED LEFT WHILE TURNING ON THE RAMP REQUIRING ONLY A MINOR NEGOTIATION OF A SLIGHT HILLED AND CURVED ROAD, IT PROCEEDED INTO A RIGHT DIAGONAL TURN INTO THE GUARD RAIL AND WOULD HAVE PLUNGED INTO THE ADJACENT DITCH ABSENT THE RAIL. IT THEN BOUNCED OFF THE RAIL AND RATHER THAN PROCEED STRAIGHT AS THE STEERING WHEEL DIRECTED IT WITH A SLIGHT TURN OF THE WHEEL, IT TOOK A SHARP LEFT DIAGONALLY PROCEEDING STRAIGHT TOWARDS THE MEDIAN STRIP OF ONCOMING TRAFFIC LESS THAN AN APPROXIMATE 1/4 OF A MILE AWAY. IT SUDDENLY TOOK A STRAIGHT PATH AFTER VEERING WITHIN 1/2 YARD OF THE GUARD RAIL SEPARATING IT FROM THE MEDIAN STRIP. IT HAD BEEN DIRECTED TO GO STRAIGHT BY THE STEERING WHEEL MUCH EARLIER BEFORE LEAVING THE RAMP. THE CAR PERFORMED LIKE AN UNCONTROLLABLE ROLLER COASTER OFF OF ITS TRACKS.*JB
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
ON JAN. 25, 2006 I STOPPED AT A REST AREA TO PUT WINDSHIELD WASHER FLUID IN MY CAR. THE HYDRAULICS ON THE HOOD FAILED, CAUSING THE HOOD TO SLAM SHUT ON MY ARM. THE HOOD LATCHED AND THE LATCH WAS JAMMED DUE TO MY ARM BEING CAUGHT UNDER THE HOOD. TWO ODOT WORKERS FINALLY CAME TO HELP ME. THEY COULD NOT OPEN THE HOOD BY USING THE HOOD RELEASE IN THE CAR, NOR BY USING THE RELEASE UNDER THE HOOD. THEY HAD TO PRY OPEN THE HOOD, FOR ME TO PULL MY ARM OUT. MY ARM WAS PINNED FOR 20 MINUTES. I HAVE BEEN LEFT WITH A PERMANENT DISABILITY IN MY RIGHT ARM AND HAND. I AM IN CONSTANT EXCRUTIATING PAIN WHICH I WILL HAVE TO LIVE WITH FOR THE REST OF MY LIFE. *NM
AT 12000 MILES DISCOVERED THAT LEFT BODY MOUNT BOLT WAS LOOSE. CONSUMER RETIGHTENED BOLT. VEHICLE BEGAN DRIVING IMPROPERLY. CONSUMER CHECKED AND NOTICED THAT RIGHT BODY MOUNT BOLT HAD SNAPPED. CONSUMER VERY CONCERNED BECAUSE BOLTS HOLD BODY OF VEHICLE TO SUBFRAME, AND A BROKEN BOLT INCREASES PRESSURE ON THE REMAINING ONES, POSSIBLY RESULTING IN AN ACCIDENT WHILE DRIVING.*AK *YH
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
My significant other and I were in an accident on the interstate. The airbags deployed and the seat belts failed to lock in place.
SEAT BELTS FRONT BOTH SIDES,NOTHING BUT THE RETRACTER STICKS,SLOW MOVING LAP&SHOLD. STEERING SHAFT SEPARATES,RATTLES WHEN HITTING BUMPS HARD.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
A CHILD WAS ABLE TO CLIMB ON DOOR BECUSE OF MAKE OF REST AND LOCATION OF POWER WINDOW SWITCH, PUSHED POWER WINDOW BUTTON, ALMOST INJURING CHILD.*AK
ALL GLASS WINDOWS ON VEHICLE CONTAIN TINY PITTED RAINDROP LIKE IMPERFECTIONS WHICH CREATE A VISUAL DISTRACTION. *MJS
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
THE PASSENGERS SIDE SEAT BEAT COMES UNDONE AT TIMES AND THE SPEED SENSOR WORKS INTERMITTENTLY AND IT LEAKS GAS FROM AROUND THE FUEL PUMP
DURING NORMAL OPERATION OF MY CAR, THE CHECK ENGINE LIGHT CAME ON AND STAYED ON. I HAD THE ENGINE LIGHT CODES READ AND IT INDICATED THAT TWO CYLINDERS WERE MISFIRING. I TOOK THE CAR TO A SERVICE SHOP TO HAVE THE SPARK PLUGS CHANGED. I WAS TOLD THAT THE INTAKE MANIFOLD HAD DEVELOPED A CRACK WHICH WAS ALLOWING COOLANT FLUID INSIDE THE MANIFOLD CAVITY AND THIS IS WHAT WAS CAUSING THE CYLINDER MISFIRE. THE CAR IS A 1999 MERCURY GRAND MARQUIS WITH A 4.6 LTR. ENGINE. THE INTAKE MANIFOLD IS MADE OF A PLASTIC MATERIAL AND TENDS TO CRACK NEXT TO THE THERMOSTAT HOUSING. THIS IS EXACTLY WHERE THE INTAKE MANIFOLD ON MY CAR CRACKED. I HAVE SINCE FOUND OUT THAT THE FORD MOTOR CO. ISSUED A RECALL BULLETIN TO THEIR FORD AND LINCOLN MERCURY DEALERS IN DECEMBER 2001 ADVISING THEM OF THE DEFECT. SUBSEQUENTLY, CERTAIN FAVORED FLEET OWNERS OF MERCURY MARQUIS AND FORD CROWN VICTORIA AUTOMOBILES (POLICE, LIMO AND TAXI COMPANIES) WERE NOTIFIED OF THE RECALL. "CIVILIAN" OWNERS WERE EXCLUDED. I OWNED MY MERCURY GRAND MARQUIS AT THAT TIME AND WAS NOT NOTIFIED OF THE RECALL. MY EXCLUSION FROM THE RECALL NOTIFICATION RESULTED IN MY BEING EXPOSED TO THE POTENTIAL FIRE HAZARD OF THE CRACKED INTAKE MANIFOLD, AS WELL AS THE INCONVENIENCE AND CONSIDERABLE EXPENSE OF HAVING TO HAVE THE DEFECTIVE MANIFOLD REPLACED. BECAUSE OF THE SELECTIVE RECALL THAT FORD MOTOR CO. MADE REGARDING DEFECTIVE INTAKE MANIFOLD, A CLASS ACTION LAWSUIT WAS FILED AGAINST FORD MOTOR CO. ON BEHALF OF EXCLUDED OWNERS AND FORD MOTOR CO. HAD TO MAKE RESTITUTION TO SUCH OWNERS. I WAS NOT A PARTY TO THE LAWSUIT BECAUSE I WAS NOT MADE AWARE OF MY STATUS AS A WRONGED OWNER. I WOULD LIKE TO KNOW WHY THE NHTSB DID NOT REQUIRE THAT FORD MOTOR CO. NOTIFY ME ABOUT THE RECALL TO REPLACE THE DANGEROUS DEFECTIVE INTAKE MANIFOLD ON MY CAR? *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
STEERING IS VERY HARD TO CONTROL, IT GOES WHERE BUMPS AND DIPS TAKE YOU. CAR WILL JUMP ALL OVER THE ROAD. STEERING HAS CONSTANT PULL TO LEFT WITH LOTS NOISE. ALSO STEEL TO STEEL SLAMMING NOISE. STEERING COLUM INSIDE CAR MOVES. DEALERS LOOK MAKE SOME ADJUSTMENTS,SAY FOUND NO PROBLEM. BUT PROBLEMS CONTINUE. I RETURNED FOR REPEAT PREFORMANCE. VERY ROUGH RIDE FRONT AND REAR . ELECTRICAL PROBLEMS SURFACING, LIGHTS FLICKERING,DASH,DOME HEADLIGHTS ETC., ENGINE CUT OUT AS IF I TURNED IT OFF AND THEN CAME BACK ON EACH TIME IHAVE BEEN SITTING STILL, TALK ABOUT A DANGEROUS DRIVING SITUATION! AGAIN THE DEALER CHECKS IT OUT FINDS NO PROBLEM SAYS THEY CANT ALWAYS FIND A PROBLEM UNTIL IT HAPPENS AND THEY HAVE THE CAR WHEN THE PROBLEM OCCURS. ALOT OF GOOD THATS GOING TO DO DRIVING DOWN THE HIGHWAY AT 60MPH WITH 5 KIDS IN THE CAR!!! THE AIR CONDITIONING DOESN'T COOL WELL AT FIRST THEY SAID NO PROBLEM THE WEATHER GOT VERY HOT ,THEY SET AN APPOINTMENT. THEY FOUND LOW PRESSURE REPLACED LOW PRSSURE CLUTCH SWITCH. I TOOK THE CAR IN AGAIN FOR POOR FRONT END AND STEERING CONTROL NOW ADDING TO THE LIST ALOUD SLAMMING TOGETHER OF 2 PIECES OF STEEL COMING FROM THE LEFT FRONT TIRE AREA EITHER GOING OVER BUMPS OR DIPS I CAN'T TELL WHICH BECAUSE IT HAPPENS RANDOMLY. THE SOLUTION, THE DEALER CHECKS THE RIGHT SIDE! SO THE CAR GOES BACK AGAIN . *AK
UPON OPENING DRIVER'S AND PASSENGER'S FRONT DOOR, DOOR IMMEDIATELY CLOSED WHICH MAY CAUSE INJURIES TO OCCUPANT. DEALER SAID THAT THIS WAS THE CHARACTERISTIC OF VEHICLE. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1999 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE CHANGING A FLAT TIRE WITH THE FACTORY JACK, THE JACK BENT AND CAUSED THE VEHICLE TO FALL OFF THE JACK. THE CONTACT WAS ABLE TO CHANGE THE TIRE AND THEN CALLED THE MANUFACTURE. THE MANUFACTURER STATED THAT THE VEHICLE WAS OUTSIDE OF WARRANTY SO THERE WAS NOTHING THEY COULD DO TO ASSIST. THE JACK WAS NOT REPLACED. THE FAILURE MILEAGE WAS 81,000.
VEHICLE'S PASSENGER SIDE FRONT TIRE BLEW OUT AND WHILE CHANGING THE TIRE THE JACK COLLAPSED.*MR THE JACK THE CONSUMER WAS NEW SINCE THIS WAS THE FIRST TIME THE VEHICLE EVER HAD A FLAT TIRE. THE CONSUMER TOOK THE JACK TO THE LOCAL DEALER WHO OFFERED TO ORDER A NEW ONE WHICH WOULD HAVE TO BE PAID FOR. THE CONSUMER REFUSED THE OFFER ESPECIALLY SINCE THE REPLACEMENT WAS THE SAME AS THE ONE THAT COLLAPSED. THE CONSUMER BELIEVES THE JACK IS NOT SUFFICIENT TO RAISE THE VEHICLE. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
THE CONSUMER WAS INVOLVED IN A MINOR FENDER BENDER DRIVING AT 5 MPH WHEN THE TWO FRONT AIR BAGS DEPLOYED. CONTACTED DEALER. MR
WHILE DRIVING AT 65 MPH AIR BAG ON THE DRIVER'S SIDE DEPLOYED FOR NO APPARENT REASON, HITTING DRIVER IN THE FACE. DRIVER LOST CONTROL OF VEHICLE, RAN OFF THE ROAD, AND HIT A DITCH. VEHICLE WAS TOTALLED.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
TL* THE CONTACT OWNS A 1999 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE STARTED STALLING WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER ADVISED THAT THE TRANSMISSION WOULD NEED REPLACING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 126,000.
VEHICLE WOULD SHAKE VIOLENTLY AT ANY SPEED FROM 45-80MPH. TOOK TO A MECHANIC SAID THE FRONT END NEEDED TO BE REPLACED. $800.00 LATER IT STILL DID IT, THEN TOOK BACK SAID THE TIRES NEEDED TO BE REPLACED ALTHOUGH WE HAD 80,000 MILE TIRES, AND ONLY HAD 35,000 MILES PUT ON THEM. REPLACED THE TIRES FOR $600.00. STILL SHOOK, TOOK TO A DIFFERENT MECHANIC SAID IT WAS THE TRANSMISSION FAILING. DURING SCHEDULED MAINTENANCE FOUND CRACKED INTAKE MANIFOLD, ANTIFREEZE AND OIL IN SPARK PLUGS, CLEANED OUT CHANGED SPARK PLUGS, RAN FINE UNTIL THE MANIFOLD LEAKED MORE COOLANT INTO THE SPARK PLUGS AND NOW WE ARE AT SQUARE ONE. RESEARCHED ONLINE FOUND A BUNCH OF PLACES SAYING IT WAS RECALLED, WHEN I CALLED THE DEALERSHIP THEY SAID NO RECALLS. PRICE OF REPLACING THE PART WAS $615.00 IF I HAD ONE ALTERNATOR, OR $650.00 IF I HAD ANOTHER. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
THE AIR CONDITION WAS BLOWING OUT HOT AIR, DEALER REPLACED THE O-RINGS TO A/C LINE.*JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .