RoadVitals

2000 Mercury Grand Marquis Exterior lighting Problems

Owner-reported complaints naming the exterior lighting system, filed with NHTSA

Data refreshed

Exterior lighting reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
21
Latest Jul 4, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
13%
of 162 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 2000 Mercury Grand Marquis submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 21 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming exterior lighting

Shown in the owner’s own words, exactly as filed

Exterior lighting
Filed Jul 4, 2020

THE LIGHTS WENT OUT WHEN I WAS DRIVING

NHTSA ID
11337466
Incident
Jun 24, 2020
Mileage
140 mi
Exterior lighting
Filed Nov 12, 2019

TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE DRIVING, THE HEADLIGHTS AND TAIL LIGHTS FAILED TO ILLUMINATE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAITED A FEW MINUTES UNTIL THE LIGHTS ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LIGHTING CONTROL MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE FOLLOWING DAY, THE FAILURE RECURRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 240,000.

NHTSA ID
11279477
Incident
Nov 8, 2019
Mileage
240,000 mi
ElectricalExterior lighting
Filed Sep 29, 2017

TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE STATIONARY, THE VEHICLE WOULD NOT START WHEN PROMPTED. UPON STARTING THE VEHICLE, A CLICKING NOISE OCCURRED AND THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE HEADLAMP MODULE WAS FAULTY AND DRAINED THE BATTERY. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 124,000. UPDATED 11/07/17*LJ UPDATED 11/13/2017*JS

NHTSA ID
11030509
Incident
Sep 28, 2017
Mileage
124,000 mi
Exterior lighting
Filed Jul 31, 2017

TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE DRIVING 70 MPH, THE HEADLIGHTS SHUT OFF WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE SINCE APRIL OF 2017. IN ADDITION, THE LIGHTING CONTROL MODULE FAILED. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT NO ASSISTANCE COULD BE PROVIDED BECAUSE THERE WAS NO RECALL ON THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.

NHTSA ID
11011668
Incident
Apr 19, 2017
Mileage
120,000 mi
Interior & seatsExterior lighting
Filed Apr 17, 2017

TL* THE CONTACT'S FATHER OWNS A 2000 MERCURY GRAND MARQUIS. WHILE DRIVING VARIOUS SPEEDS, THE INTERIOR LIGHTING AND HEADLIGHTS TURNED OFF AND ON WITHOUT WARNING AND A CLICKING SOUND COULD BE HEARD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT THE FAILURE OCCURRED SEVERAL YEARS AGO AND THE VEHICLE WAS REPAIRED; HOWEVER THE DIAGNOSIS AND REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. UPDATED 06/13/17*LJ *CN

NHTSA ID
10978947
Incident
Nov 24, 2016
Mileage
100,000 mi
Exterior lighting
Filed Jun 23, 2015

TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE DRIVING 10 MPH, BOTH FRONT HEADLIGHTS INTERMITTENTLY ILLUMINATED AND SUDDENLY FAILED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 237,000.

NHTSA ID
10726800
Incident
May 17, 2015
Mileage
237,000 mi
Exterior lighting
Filed Mar 4, 2015

HEADLIGHTS KEEP CUTTING IN AND OUT. TURNING ON AND OFF WHILE DRIVING. GOING 65 DOWN AN EXPRESSWAY AND HAVING YOUR HEADLIGHTS JUST SHUT OFF IS NOT THE SAFEST OF CONDITIONS. I HAVE BEEN TOLD THE HEADLIGHT MODULE HAS A NOTED ISSUE ON OTHER FORD VEHICLES AND ITS VERY DANGEROUS. I HAD MY 5 YEAR OLD NIECE IN THE CAR WITH ME WHEN THIS HAPPENED. *TR

NHTSA ID
10692002
Incident
Feb 27, 2015
Mileage
133,240 mi
ElectricalExterior lighting
Filed Jul 30, 2014

T* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 45 MPH WITH THE HIGH BEAM HEADLIGHTS ACTIVATED, THE INSTRUMENT PANEL INDICATORS, HEADLIGHTS, AND BRAKE LIGHTS FLASHED CONTINUOUSLY. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ID
10617542
Incident
Jun 19, 2013
Exterior lighting
Filed Jul 7, 2014

I WAS DRIVING ON A TWO LANE ROAD AFTER DARK WHEN SUDDENLY THE HEADLIGHTS WENT OUT AND A VERY LOUD BUZZING NOISE OCCURRED SIMULTANEOUSLY IN THE DASH. I WAS ABLE TO SLOW DOWN SAFELY BECAUSE TWO CARS WERE MEETING US AND THEIR LIGHTS AFFORDED ENOUGH VISION TO KEEP MY CAR IN MY LANE. I PULLED OFF THE ROAD AND TRIED VARIOUS POSITIONS WITH THE LIGHT SWITCH AND HIGH AND LOW BEAM SWITCH. ALL THE LIGHTING SEEMED TO WORK EXCEPT THE HEADLIGHTS. FINALLY, I TURNED OFF THE IGNITION. WHEN I RESTARTED THE CAR THE LIGHTS CAME BACK ON AND WE DROVE ON HOME VERY CAREFULLY. THEY HAVE WORKED SINCE BUT I AM VERY WARY OF DRIVING AFTER DARK. THE BUZZING NOISE QUIT, ALSO, AND HAS NOT RETURNED. *JS

NHTSA ID
10608715
Incident
Jun 29, 2014
Mileage
128,325 mi
Exterior lighting
Filed Oct 16, 2013

TL* THE CONTACT OWNS A 2000 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT THE LIGHTING CONTROL MODULE WIRES WERE DEFECTIVE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 71,500.

NHTSA ID
10548144
Incident
Oct 9, 2013
Mileage
71,500 mi
ElectricalExterior lighting
Filed Sep 14, 2013

I WAS DRIVING HOME ON A DARK COUNTRY ROAD WITH MY GRANDDAUGHTER IN THE BACK WHO IS 3 1/2. HAD THE HIGH BEAMS ON. LOST HEADLIGHTS, DASH LIGHTS, TAIL AND BRAKE LIGHTS. IF IT WASN'T FOR KNOWING THE ROAD AND NO OTHER VEHICLE WAS AROUND WOULD HAVE CAUSED A BAD WRECK. THERE ARE A LOT OF LAKES AND HILLS AROUND WHERE I DRIVE. HIT THE BREAKS AN CAME TO A STOP FLIPPED THE HEADLIGHT SWITCH A COUPLE OF TIMES AND CHANGED TO DIM LIGHTS AND EVERYTHING CAME BACK ON. THIS HAS HAPPENED BEFORE AND IT IS ONLY WHEN THE HIGH BEAMS ARE ON. IF THIS WOULD OF HAPPENED ON A HIGHWAY OR WITH OTHER VEHICLES AROUND HATE TO THINK OF WHAT WOULD HAPPEN. FORD SAYS THERE IS NO RECALL ON THIS PROBLEM. IT HAS HAPPENED A FEW TIMES BUT WITH THE PART BEING OVER 600.00 AND THEN PAYING SOMEONE TO PUT IT IN. I CAN'T AFFORD TO DO ANYTHING. *TR

NHTSA ID
10543584
Incident
Sep 4, 2013
Mileage
163,000 mi
ElectricalExterior lighting
Filed Nov 28, 2012

VEHICLE WAS BEING DRIVEN ON A MARYLAND SECONDARY ROAD AND THE ENTIRE LIGHTING SYSTEM FAILED. THE CAR CONTINUED TO OPERATE BUT WITH NO HEADLIGHTS, RUNNING LIGHTS OR INTERIOR LIGHTS. BASICALLY IT FORCED US TO FIND A QUICK SAFE PULL OFF USING A FLASHLIGHT FOR VISION. TOMORROW THE CAR IS RECEIVING A COMPLETE DIAGNOSTIC CHECK TO DETERMINE THE FAULT. IT SEEMS THE LIGHTING CONTROLS SEEM TO BE A PROBLEM AS THE BATTERY AND ALTERNATOR CHECKED OUT FINE. THIS IS A MAJOR LIFE SAFETY FINDING AND NEEDS TO BE ADDRESSED BY FORD NOW WITH THE NUMBER OF THESE VEHICLES ON THE ROAD. *TR

NHTSA ID
10486390
Incident
Nov 10, 2012
Mileage
165,656 mi
ElectricalInterior & seatsExterior lighting
Filed Aug 28, 2010

I OWN A 2000 GRAND MARQUIS THAT I BOUGHT N 05 AS OF THE LAST PAST YEAR I CANT DRIVE AT NIGHT CAUSE OF THE HEADLIGHTS GOING OFF WHILE DRIVING I HAVE BEEN TICKETED 4 THIS AND HAVE TAKEN IT TO A DEALER ONLY TO GET NO HELP. AFTER DRIVING 10-15MINS THEY WILL CLICK AND TURN OFF AFTER 1-5MINS POP BACK ON. I HOPE 2 GET ANSWER SO I WANT DO AWAY WITH THE FORD MOTOR COMPANY PRODUCTS. *TR

NHTSA ID
10352502
Incident
Jan 1, 2009
Mileage
140,000 mi
Exterior lighting
Filed Dec 18, 2008

DRIVING AT NIGHT WITH HIGH BEAMS ON. AFTER AN EXTENDED TIME ,AT LEAST AN HOUR, HEADLIGHTS WENT OFF. SWITCHED TO LO BEAMS AND THEY CAME ON, SWITCHED BACK TO HIGH BEAMS AND THEY WENT OFF AGAIN. I HAVE A 1994 GRAND MARQUIS AND IT DOES THE EXACT SAME THING. REPLACED THE HEADLIGHT BREAKER AND STILL HAVE THE PROBLEM. *TR

NHTSA ID
10252160
Incident
Oct 14, 2008
Mileage
75,500 mi
Interior & seatsExterior lighting
Filed Mar 22, 2005

HEADLIGHTS AND INTERIOR LIGHTS COME ON AFTER THE VEHICLE WAS SHUT OFF FOR A LONG PERIOD OF TIME. CONSUMER WAS CONCERNED THAT THE BATTERY SYSTEM WILL WEAR DOWN. *AK

NHTSA ID
10115554
Incident
Mar 21, 2005
Mileage
29,700 mi
Exterior lighting
Filed Mar 21, 2005

WHILE BEING PARKED THE HEADLIGHTS WILL INTERMITTENTLY COME ON AND OFF WITHOUT A KEY BEING IN THE IGNITION. CONSUMER STATED THE DEALER CHANGED THE HEADLIGHT SWITCH. HOWEVER, WHILE DRIVING AT NIGHT THE HEADLIGHTS COMPLETELY WENT OUT. THE CONSUMER WAS DRIVING AT 65 MPH.

NHTSA ID
10115467
Incident
Sep 1, 2004
Exterior lighting
Filed Jan 18, 2005

CONSUMER WAS DRIVING AT 55 MPH AND THE LIGHTS CUT OFF. CONSUMER STOPPED IN THE MIDDLE OF THE ROAD, AND THE LIGHTS CAME ON. THEY CONTINUED TO SHUT OFF AND ON AT LEAST FOUR MORE TIMES BEFORE THE CONSUMER COULD DRIVE HOME.*AK *TC

NHTSA ID
10103818
Incident
Dec 13, 2004
Mileage
63,000 mi
Exterior lighting
Filed Aug 18, 2004

WHEN EVER THE CAR IS DROVE WITH ITS LIGHTS ON BRIGHT, AFTER 5-10 MINUTES OF DRIVING, THE LIGHTS START TO FLICKER AND EVERY THING IN THE DASH GOES OUT ALONG WITH THE LIGHTS, WHICH LEAVES YOU IN TOTAL DARKNESS, WHICH IS VERY DANGEROUS WHEN DRIVING AT NIGHT. SO FAR THERE HAS NOT BEEN ANY ACCIDENTS OR INJURIES FROM THIS, I WOULD LIKE TO KNOW WHY THIS HAPPENS AND HOW IT CAN BE CORRECTED? THIS DOES NOT HAPPEN WITH THE DIMMS ON WHILE DRIVING...

NHTSA ID
10088177
Incident
Jun 23, 2004
Exterior lighting
Filed Aug 1, 2003

CONSUMER STATES WHILE USING HEADLIGHTS AND WITHOUT ANY INDICATION HEADLIGHTS FLICKER FROM HIGH TO LOW, AND THE AC RUN FAST AND SLOW. DEALER HAS BEEN CONTACTED.*AK *CB

NHTSA ID
10026501
Incident
Jul 1, 2003
Mileage
15,311 mi
Exterior lighting
Filed Sep 24, 2001

HEADLIGHTS ARE TOO DIM TO BE DRIVING AT NIGHT.*AKTHE CONSUMER BELIEVES THAT THE HEADLAMPS ARE NOT ADEQUATE FOR NIGHT DRIVING, THEY ARE VERY DIM AND DON'T GO THE DISTANCE. NLM

NHTSA ID
896708
Incident
Sep 17, 2001
Body & structureInterior & seatsExterior lighting+1 more
Filed Sep 1, 2000

THE DRIVERS SIDE VISOR KEPT FALLING DOWN HINDERING DRIVERS VISION. NLM

NHTSA ID
554338
Incident
Aug 4, 2000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data on this page last refreshed .