The contact owns a 2001 Mercury Grand Marquis. The contact stated he noticed coolant fluid on the ground underneath the vehicle. The contact started the vehicle and noticed that the high engine temperate warning light was illuminated. The dealer was contacted but was not able to diagnose the vehicle. The manufacturer was contacted and stated that the vehicle was not under recall. The failure mileage was 100,000. The contact stated that the vehicle is at the service dealer awaiting repairs.
- NHTSA ID
- 11503860
- Incident
- Aug 25, 2022
- Mileage
- 100,000 mi
ElectricalSteering
Filed Dec 3, 2022
When driving the steering will feel loose and the car sway left and right but the steering wheel isn't moving. Feels like the front wheels are going to all of a sudden shoot left or right and loose control.. I had a 2001 crown Victoria and there was a recall on the steering shaft and I got that fixed. it was doing the exact thing my mercury is doing now.. and also my electrical is freaking out.. turn signals flash very fast here and there.. speedometer will freak out and then not work.... I'm mostly concerned about the steering because it happened in my crown victoria.
- NHTSA ID
- 11495888
- Incident
- Dec 3, 2022
Seat belts
Filed Aug 15, 2022
The contact owns a 2001 Mercury Grand Marquis. The contact stated that while driving at an undisclosed speed, the driver's side front seat belt was inadvertently unlatched. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 40,000.
- NHTSA ID
- 11479364
- Incident
- Aug 15, 2022
- Mileage
- 40,000 mi
Airbags
Filed Jan 27, 2022
The contact owns a 2001 Mercury Grand Marquis. The contact stated that while his wife was driving at an undisclosed speed, there was an electrical glitch on the instrument cluster. Additionally, the battery was drained. The contact self-diagnosed the vehicle with a code reader and retrieved DTC - B1869 related to the airbags. The dealer was made aware of the failure but informed the contact that there was no recall associated with the VIN. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Campaign Number: 00V270000 (Air Bags) however, the VIN was not included in the recall. The failure mileage was approximately 98,000.
- NHTSA ID
- 11449145
- Incident
- Jan 27, 2022
- Mileage
- 98,000 mi
PLEASE NOTE: This complaint/issue pertains to many nearly identical plastic intake manifolds sold as OEM, new or replacements for cars made in the last ten years- Dangerous perhaps fatal fires are likely not getting reported due to the nature of the cause. My car has a plastic manifold. When a fuel injector or fuel regulator fails, raw gasoline can collect in the plastic bottom. If more than a few drops collects, turning over the engine can cause, and did in my car, a massive explosion. Fortunately the blue & white cloud of smoke that filled my two-car garage did not ignite. Had it ignited my son and I might not have survived and our home may have burned. Not that your organization takes all complaints seriously, particularly when thousands of cars might be involved, but these cheap plastic manifolds present a real danger I believe could have already caused deaths and property damage. If you are a political entity I suspect you will ignore this. But at least a warning should be give to the public. We are replacing the fractured manifold but the replacement part is still plastic, too thin to survive what cars in the past would have survived easily.
- NHTSA ID
- 11447930
- Incident
- Jan 14, 2022
Driver assistance
Filed Mar 9, 2021
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED WHILE DRIVING 70 MPH, THE ACCELERATOR PEDAL FAILED TO RETURN TO THE ORIGINAL POSITION AFTER BEING DEPRESSED. THE CONTACT HAD TO LIFT THE ACCELERATOR PEDAL WITH HIS FOOT IN ORDER TO GET THE VEHICLE TO SLOW DOWN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSIS OR REPAIRS. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE VIN WAS UNAVAILABLE.*DT*JB
- NHTSA ID
- 11400015
- Incident
- May 17, 2010
- Mileage
- 50,000 mi
Seat belts
Filed Aug 26, 2020
TTHE DRIVER'S SEAT BELT RELEASES. IT CLICKS INTO PLACE BUT LET'S GO AFTER VEHICLE IS IN MOTION.
- NHTSA ID
- 11351374
- Incident
- Aug 21, 2020
- Mileage
- 140,000 mi
Exterior lighting
Filed Aug 9, 2020
I WAS DRIVING AT NIGHT AND THE LIGHTS WENT OFF DASH, TAIL, INSTRUMENT AND SIGNAL LIGHTS AND THEN KILLED MY BATTERY
- NHTSA ID
- 11344248
- Incident
- Jul 1, 2020
- Mileage
- 116,000 mi
Driver assistanceEngineFuel system
Filed Jul 10, 2020
A LOT HAVE HAPPENED STILL TRYING TO FIGURE OUT THE PROBLEM IT WANT CRANK NOW
- NHTSA ID
- 11338641
- Incident
- Apr 15, 2020
- Mileage
- 200,000 mi
Exterior lighting
Filed Jan 23, 2020
TL* THE CONTACT'S FATHER OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING THE VEHICLE AT AN UNKNOWN SPEED, THE LIGHTING CONTROL MODULE (LCM) BECAME INOPERABLE WITHOUT WARNING. THE CONTACT'S SON WAS ABLE REACTIVATE THE LCM; HOWEVER, THE FAILURE RECURRED INTERMITTENTLY. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT CERTAIN 2003 MERCURY GRAND MARQUIS WERE INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V861000 (EXTERIOR LIGHTING), HOWEVER, THE 2001 MODEL YEAR VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
- NHTSA ID
- 11301408
- Incident
- Sep 1, 2019
Other / unspecifiedSteering
Filed Dec 26, 2019
I BELIEVE THERE IS A MANUFACTURING ISSUE WITH MANY OF THE FORD MERCURY GRAND MARQUIS FROM MULTIPLE YEARS OF MODELS. IT TOOK ONLY MINIMAL EFFORT TO FIND THAT MANY PEOPLE HAVE THE SAME ISSUE AS I DO WITH CARS OF THE SAME MAKE AND MODEL REGARDING THE FRONT WHEEL ASSEMBLY BEING HAZARDOUS AND ULTIMATELY UNSAFE TO DRIVE THE VEHICLE. MY PERSONAL ISSUE IS A VERY NOTICEABLE CLANKING/THUDDING COMING FROM MOSTLY THE DRIVER SIDE FRONT TIRE AND THE ASSEMBLY USED TO CONTROL AND SECURE THE TIRE. MANY SIMILAR COMPLAINTS APPEARED AS RESULTS ON GOOGLE AFTER ATTEMPTING TO SEARCH SOLUTIONS AND ANSWERS TO WHAT THE PROBLEM IS. I FOUND MORE THAN ONE ACCOUNT OF PEOPLE LOSING FRONT TIRES WHILE DRIVING AND EVEN COMING TO A STOP TO PARK. I BELIEVE THERE IS A MASSIVE SAFETY CONCERN HERE WITH SO MANY IDENTICAL ACCOUNTS ON THE SAME ISSUE. I FOR ONE RELY ON MY PERSONAL VEHICLE GREATLY AND TRULY THINK THE COMPANY SHOULD BE FORCED TO COME UP WITH A LEGITIMATE SOLUTION TO THIS ISSUE. LIVE ARE AT RISK HERE AND I FOR ONE THINK THIS NEEDS TO BE TAKEN INTO SERIOUS CONSIDERATION. I CONTINUED TO SEARCH FOR A SOLUTION BUT COULD NOT FIND ANY VIABLE CONSIDERATIONS ON THE INTERNET. ALL ACCOUNTS LEAD TO THE FRONT DRIVE ASSEMBLY BEING SIMPLY DEFECTIVE AND CAN NOT BE PREVENTED OR PERMANENTLY REPAIRED IN MOST CASES. THE COMPANY MUST BE HELD RESPONSIBLE. THEY SHOULD BE IN CHARGE OF REDESIGNING AND REPLACING THE FRONT STEERING ASSEMBLY ON ALL CARS STILL AFFECTED BY THIS ISSUE AND MADE LIABLE FOR ALL EXPENSES OF REPLACEMENT.
- NHTSA ID
- 11291302
- Incident
- Dec 25, 2019
- Mileage
- 152,486 mi
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE INTAKE MANIFOLD WAS LEAKING ANTIFREEZE ONTO THE COIL PACK ON CYLINDER NUMBER EIGHT. THE CONTACT STATED THAT THERE WAS A MANUFACTURER WARRANTY THAT WAS PLACED ON THESE VEHICLES REGARDING THE FAILURE. THE CONTACT SPOKE WITH DAVIS FORD (2111 N MAIN ST, CANTON, IL 61520, (309) 647-1111) AND WAS INFORMED TO CALL THE MANUFACTURER TO HAVE THE VEHICLE SERVICED UNDER WARRANTY. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL NHTSA TO ENFORCE THE MANUFACTURER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 133,000.
- NHTSA ID
- 11281184
- Incident
- Oct 30, 2019
- Mileage
- 133,000 mi
Seat belts
Filed Oct 30, 2019
THE DRIVER'S SIDE SEAT BELT DISENGAGES WHILE DRIVING, ON ITS OWN, WITHOUT ANY UNDUE INFLUENCE OR STRAIN. THE PREVIOUS OWNER INFORMED ME OF THE SAME PROBLEM THAT GOES BACL TO WHEN THEY PURCHASED THE CAR IN 2003(?).
- NHTSA ID
- 11277063
- Incident
- Oct 1, 2018
- Mileage
- 64,000 mi
Exterior lighting
Filed Sep 30, 2019
WAS DRIVING DOWN HWY 12 AT NIGHT SEPTEMBER 26 2019 AND ALL I REMEMBERED WAS MY LIGHTS SHUTTING OFF DUE TO LIGHTING CONTROL MODULE WHICH I LEARNED AFTER THE FACT DIDNT HAVE MAJOR ACCIDENT BUT DID HIT SMALL DITCH AND BENT UP MY BUMPER
- NHTSA ID
- 11259033
- Incident
- Sep 26, 2019
- Mileage
- 138,000 mi
Seat belts
Filed Dec 12, 2018
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE WAS INSPECTED FOR A POSSIBLE RECALL BY THE PREVIOUS OWNER FOR A SEAT BELT AND PASSED THE INSPECTION. THE CONTACT REPORTED THAT THE SEAT BELTS WERE UNLATCHING WHILE HE WAS DRIVING. THE CONTACT CALLED AUTONATION LINCOLN CLEARWATER (2085 GULF TO BAY BLVD, CLEARWATER, FL 33765, (727) 231-1380) AND LEFT A MESSAGE FOR THEM TO CALL HIM BACK. THE CONTACT DID NOT RECEIVE A RESPONSE FROM THE DEALER. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE SEAT BELTS WERE INSPECTED BY THE PREVIOUS OWNER AND WAS NO LONGER THEIR ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.
- NHTSA ID
- 11160902
- Incident
- Dec 9, 2018
EngineSteering
Filed Dec 3, 2018
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE STEERING SHAFT WAS DAMAGED. WHEN TURNING, THE VEHICLE TRAVELED IN THE OPPOSITE DIRECTION OF WHERE THE CONTACT STEERED. THE VEHICLE ALSO FAILED TO DRIVE IN A STRAIGHT LINE AND SWAYED FROM ONE SIDE OF THE ROAD TO THE OTHER. ALSO, THE CHECK OIL INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FAIRWAY FORD (366 W MAIN ST, CANFIELD, OH 44406, (330) 533-3673), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS DIAGNOSED, BUT NOT REPAIRED BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT PLANNED TO CALL THE MANUFACTURER. THE FAILURE MILEAGE WAS 80,000.
- NHTSA ID
- 11155679
- Incident
- Nov 27, 2018
- Mileage
- 80,000 mi
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHITE SMOKE APPEARED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE FAILURE WAS DUE TO THE INTAKE MANIFOLD. THE VEHICLE WAS TAKEN TO MALOUF FORD LINCOLN, INC (2210 US-1, NORTH BRUNSWICK TOWNSHIP, NJ 08902, (732) 951-0300) WHERE IT WAS SUGGESTED THE PLASTIC DEFECTIVE INTAKE MANIFOLD WAS THE CAUSE OF THE FAILURE. THE CONTACT CALLED THE MANUFACTURER AND ASKED TO SPEAK TO A CASE MANAGER. THE MANUFACTURER WAS TO CALL THE CONTACT BACK OR MAIL A RESPONSE. THE FAILURE MILEAGE WAS 135,000. *JS
- NHTSA ID
- 11128134
- Incident
- Aug 20, 2018
- Mileage
- 135,000 mi
Seat belts
Filed Feb 10, 2018
WHILE DRIVING THE CAR THE DRIVERS AND PASSENGERS SEAT BELTS RELEASE. I TOOK IT TO A MECHANIC AND THEY SAID THE SPRING IN THE SEAT BELT HOLDER IS FAILING. IT ISN'T VERY UNSETTLING TO BE DRIVING THE CAR AND THE SEATBELT RELEASES FOR NO REASON. IT COULD BE RELATED TO THE 2000 SEATBELT RECALL. WE JUST BOUGHT THE CAR FOR MY COLLEGE STUDENT. I DON'T WANT TO WAIT FOR A DEATH TO GET A RECALL.
- NHTSA ID
- 11072065
- Incident
- Dec 19, 2017
- Mileage
- 79,200 mi
Steering
Filed Jan 24, 2018
WHEN THE INCIDENT OCCURRED MY VEHICLE WAS MOVING, I WAS TAKING A RIGHT HAND TURN DECREASING MY SPEED FROM 35 MILES AN HOUR TO TAKE A PROPER RIGHT HAND TURN. MIDWAY THROUGH MY TURN MY STEERING LOCKED UP AND I ALMOST HIT THE ISLAND THAT WAS AT THE INTERSECTION. MY TWO STEP CHILDREN OF 7 YEARS OLD AND 4 YEARS OLD WE'RE IN THE CAR AT THE TIME. THERE WAS A SAFETY RECALL ON OVER 330,000 FORD'S AND MERCURY'S FOR A BINDING STEERING SHAFT ISSUE WHICH I BELIEVE IS THE ISSUE WITH MY CAR. THIS IS A LOW MILEAGE VEHICLE AND I DO NOT BELIEVE THAT THIS PROBLEM SHOULD HAVE OCCURRED
- NHTSA ID
- 11064758
- Incident
- Dec 23, 2017
- Mileage
- 109,598 mi
Body & structure
Filed Nov 23, 2017
TAKATA RECALL...MY PAINT IS CHIPPING ALL OVER THE PLACE WHATEVER THE COMPANY PAINTED MY CAR WITH WAS BAD...
- NHTSA ID
- 11048166
- Incident
- Aug 20, 2010
Driver assistance
Filed Aug 2, 2017
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING. THE CONTACT TRIED TO DEPRESS THE BRAKE PEDAL AND DISENGAGED THE CRUISE CONTROL BUT NEITHER ATTEMPTS TO SLOW THE VEHICLE WERE SUCCESSFUL. THE CONTACT WAS ABLE TO SLOW THE VEHICLE DOWN ONLY BY DEPRESSING THE ACCELERATOR PEDAL AGAIN AFTER A PERIOD OF UNINTENDED ACCELERATION. THE DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO THE DEALER. THE FAILURE MILEAGE WAS 88,000. UPDATED 10/24/17*LJ
- NHTSA ID
- 11012411
- Incident
- Aug 2, 2017
- Mileage
- 88,000 mi
THE 1996-2001 MERCURY GRAND MARQUIS WITH A 100% PLASTIC INTAKE MANIFOLD IS KNOWN FOR ENGINE OVERHEATING, EVEN WITH NORMAL USE, AND A COOLANT LEAK FROM THE FRONT OF THE MANIFOLD. THIS WILL OFTEN TRIGGER THE CHECK ENGINE LIGHT AND LOW ENGINE COOLANT WARNING LIGHT. THE ENGINE COOLANT LEAK IS FROM A FACTORY DEFECT, WHICH CAUSES CRACKING ON THE FRONT COOLANT PASSAGE OF THE INTAKE MANIFOLD. IN A VERY SHORT TIME, THIS LEAK WILL LEAD TO ENGINE OVERHEATING ISSUES, ESPECIALLY WHILE THE VEHICLE IS IDLING. THIS IS EXACTLY WHAT HAPPENED. I THINK THE CAR PART SHOULD HAVE BEEN REPLACED BY FORD WHEN THEY NEW ABOUT THE PLASTIC INTAKE MANIFOLD.
- NHTSA ID
- 11012085
- Incident
- Aug 1, 2017
- Mileage
- 110,000 mi
Seat belts
Filed May 10, 2017
SEVERAL TIMES EACH TIME I DRIVE THE DRIVERS SEAT BELT WILL COME UNDONE
- NHTSA ID
- 10984634
- Incident
- May 10, 2017
- Mileage
- 120,000 mi
ElectricalExterior lighting
Filed Mar 23, 2017
TL* THE CONTACT OWNS A 2001 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DIGITAL SPEEDOMETER WOULD READ DISPLAY A HIGH NUMBER THEN WITHOUT WARNING DISPLAY "0", THE FAILURE WOULD OCCUR INTERMITTENTLY. THE CONTACT ALSO STATED THAT THE HEADLIGHTS WERE TURNING OFF AND ON INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER FOR THE SPEEDOMETER FAILURE, WHERE A DIAGNOSIS WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 209,000.
- NHTSA ID
- 10967940
- Incident
- Sep 1, 2016
- Mileage
- 209,000 mi
Exterior lightingSteering
Filed Dec 10, 2016
HEADLIGHT PROBLEM GOING ON AND OFF. AND THE STEERING SEEMS OFF. I NEED YOUR HELP FIXING THIS PROBLEM. THIS ISN'T GOOD. I LOVE MERCURY FORD. BUT I'VE TRIED CONTACTING THEM AND NO RESPONSE YET.
- NHTSA ID
- 10934474
- Incident
- Sep 29, 2016
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.