Owner-reported complaints naming the fuel system system, filed with NHTSA
Data refreshed
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks. Every record below is an owner-reported complaint about the 2003 Mercury Grand Marquis submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Head lights suddenly went out while driving at night causing near accident, happening frequently. Also, the gas tank leaks when I put gas in car, making it smell badly and making it dangerous if someone drops a cigarette near it.
TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING AT ANY SPEED, FUEL SPILLED ALL OVER THE ENGINE WITHOUT WARNING. THERE WAS NO SMOKE PRESENT. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO PLACED O-RINGS IN THE FUEL INJECTORS, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO HILBISH FORD (704-938-3121, LOCATED AT 2600 S CANNON BLVD, KANNAPOLIS, NC 28083) WHERE THE O-RINGS AND THE FUEL INJECTORS WERE REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,500.
WELL I BOUGHT THIS CAR AND IT HAS RECALLS ON IT BUT KNOW THE FORD SHOP WON'T FIX I THOUGHT IT WAS FREE TO GET RECALLS FIXED WOW
TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 40 MPH, THERE WAS A FUEL ODOR EMITTING FROM THE VENTS. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.
TL* THE CONTACT OWNS A 2003 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THERE WAS A VERY STRONG FUEL ODOR IN THE VEHICLE, WHICH WAS BEING EMITTED FROM THE FUEL STORAGE TANK. THE DEALER WAS CONTACTED AND STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE FAILURE MILEAGE WAS 35,000 AND THE CURRENT MILEAGE WAS 39.416.
THE RECALL IS THE FUEL PUMP . I HAVE THREE CHILDREN AND MY VEHICLE IS DEEMED UNSAFE TO COMMUTE. THE EXPENSES ARE UNATTAINABLE AT THIS TIME TO COMPLETE REPAIRS. *TR
MY WIFE WAS DRIVING DOWN A HEAVILY TRAVELED MAJOR THOROUGHFARE IN THE SAN FERNANDO VALLEY, WHEN HER 2003 MERCURY GRAND MARQUIS STALLED. THE ELECTRIC FUEL PUMP HAD FAILED. AS THE VEHICLE DIED, SHE LOST THE POWER STEERING ON THIS 4,000 POUND VEHICLE. UNFORTUNATELY, SHE HAD HER TWO ELDERLY DISABLED PARENTS WITH HER. THE VEHICLE ONLY HAD 39, 527 MILES ON IT. LUCKILY NO ONE GOT HURT. *TR
FUEL GAUGE THAT COMES OFF FULL TOO QUICKLY AND READS LOWER THEN ACTUAL FUEL TANK LEVEL. *JB
DT*: THE CONTACT STATED AFTER HEARING THERE WAS A MANUFACTURER'S OFFER TO REPLACE THE GASOLINE STORAGE TANK ON POLICE VEHICLES DUE TO A RISK OF FIRE IN THE EVENT OF A REAR END COLLISION, THE VEHICLE WAS TAKEN TO A DEALER. ALTHOUGH THE VEHICLE DISPLAYED NO PRIOR PROBLEMS OR HAD ANY EXISTING FAILURES, THE CONTACT INSTRUCTED THE SERVICE DEPARTMENT TO REPLACE THE FUEL TANK STORAGE ASSEMBLY. THE CONSUMER WANTED TO KNOW WHY HE HAD TO PAY FOR SERVICE WHEN THE POLICE VEHICLE WERE BEING REPAIRED FOR FREE. UPDATED 02/27/06. *JB UPDATED 4/6/2006 - THE GAS TANK WAS NOT REPLACED. A GAS TANK PROTECTION SHIELD WAS INSTALLED IN POLICE CARS FREE OF CHARGE. THE CONSUMER WAS UPSET BECAUSE HE HAD TO PAY TO HAVE ONE INSTALLED IN HIS VEHICLE. *NM
RECALL REQUEST FOR A STEEL SHIELD BUILT BEHIND THE GAS TANK ON 2003 MERCURY GRAND MARQUIS. *DT *JB. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .