Owner-reported complaints naming the body or structure system, filed with NHTSA
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Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2008 Mercury Grand Marquis submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TOOK CAR THROUGH CAR WASH AFTER WINTER AND A LARGE SECTION OF PAINT CAME OFF THE HOOD..THIS IS A FLORIDA CAR..IT WAS THE SECOND WINTER IN BUFFALO..ALSO FOUND OTHER SPOTS ON CAR WHERE PAINT IS COMING OFF...WAS LOOKING FOR A NEWER GRAND MARQUIS AND A LOT OF THEM ALSO HAD PAINT COMING...ALL WERE THE SILVER BIRCH ...THE PAINT DOESN'T APPEAR TO ADHERE TO THE PRIMER...
TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. THE CONTACT STATED THERE WAS AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL. IN ADDITION, THE VEHICLE HAD A ROUTINE INSPECTION BY THE DEALER AND CORROSION WAS FOUND. THE DEALER STATED THAT THE VEHICLE WAS NOT SAFE TO DRIVE AND A MECHANIC WAS TO FURTHER INSPECT AND DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS WAITING ON A RESPONSE FROM THE MANUFACTURER CONCERNING THE REPAIR SOLUTION FROM THE DEALER. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V704000 (STEERING) AND 13V385000 (STEERING). THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. WHILE DRIVING APPROXIMATELY 35 MPH, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE UPPER INTERMEDIATE STEERING SHAFT FAILED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE MECHANIC DISCOVERED THAT THE SUBFRAME WAS RUSTED AND CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 66,000.
THIS IS THE THIRD CONSECUTIVE MERCURY GRAND MARQUIS I'VE OWNED THAT HAS DEVELOPED A PEELING PAINT PROBLEM (ALL PURCHASED NEW). ONE INSTANCE OF THIS I COULD CHALK UP TO LUCK OF THE DRAW, A RANDOM DEFECT. BUT THREE AUTOMOBILES, SAME MAKE, WITH THE SAME PROBLEM? THIS DEFIES THE LAWS OF RANDOM CHANCE AND INDICATES AN ONGOING QUALITY CONTROL PROBLEM WITH THESE VEHICLES. THIS 2008 MODEL MERCURY GRAND MARQUIS WAS PURCHASED NEW AND HAD ABOUT 55,000 MILES ON THE ODOMETER WHEN I NOTICED THE PEELING PAINT. THERE IS NO REASON ? BEYOND SHODDY QUALITY CONTROL ? THAT THIS KIND OF PAINT PROBLEM SHOULD BE OCCURRING ON A FIVE-YEAR-OLD CAR. THERE IS EVEN LESS REASON ? BEYOND SHODDY QUALITY CONTROL ? THAT IT SHOULD OCCUR ON THREE CARS OF THE SAME MODEL. INTERNET SEARCHES INDICATE THIS IS A FAIRLY COMMON PROBLEM WITH THESE VEHICLES ? AGAIN REFLECTING SHODDY QUALITY CONTROL BY FORD. ONE WOULD THINK, OVER THE 10 YEARS THAT THIS PROBLEM HAS OCCURRED WITH MY GRAND MARQUIS MODELS, THAT FORD WOULD HAVE TAKEN STEPS TO RESOLVE THE SITUATION. APPARENTLY NOT. THEY HAVEN'T EVEN BOTHERED TO RESPOND TO MY LETTER TO THEIR CUSTOMER CARE (?) DEPARTMENT. *TR
I HAVE 5 LOCATIONS WHERE THE PAINT IS PEELING OFF. HOOD, ROOF AND BACK WINDOW AREA. I HAVE SEEN OTHER GMS AND LINCOLNS WITH THE SAME PEELING. THE PEELING AREAS A GROWING IN SIZE. PIECES OF PAINT 1 INCH SQ COMES OFF AT A TIME. I SHOULD NOT HAVE THIS PROBLEM ON A 4 YEAR OLD CAR. I THINK FORD SHOULD FIX THE PROBLEM. I HAD A 1993 GM ALSO WITH THE SAME PROBLEM. BUT ON THE 93 CAR IT STARTED WHEN THE CAR WAS OLDER. *TR
TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED CORROSION ON THE ROOF. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN TOOK PICTURES OF THE VEHICLE AND SENT THEM TO THE MANUFACTURER. THE MANUFACTURER STATED THAT THEY WOULD NOT ASSIST WITH THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
2008 MERCURY MARQUIS PAINT IS BUBBLING AND PEELING. *TR
MY GRAND MARQUIS LS 2008 PAINT HAVE CRACKED AND FALLING OFF THE HOOD, TOP, AND BACK. IT IS RUSTED ON TOP WERE THE PAINT HAVE PEEL OFF AND NOW ITS STARTING ON THE HOOD. TOOK BACK TO DEALER AND WAS TOLD THAT THE PAINT ON CAR WAS NOT COVER. IT START PEELING TWO MONTH AFTER WE GOT THE CAR DIDN'T HAVE THEM MANY MILES. SO WHAT CAN BE DONE ABOUT MY CAR PEELING PAINT. EVERY TIME YOU WASH THE CAR MORE PAINT COMING OFF. AFTER THAT THE ENGINE COOLING SYSTEM WENT OUT AND THEY TOLD ME THEY ARE RESPONSIBLE. *TR
I WAS DRIVING ON THE NY THRUWAY WHEN I NOTICED THE FRONT OF MY HOOD WAS VIBRATING I HAD ALREADY TRAVELED FOR OVER 200 MILES I NEVER OPENED OR RELEASED THE HOOD IT CAME LOOSE BY ITSELF,THIS HAS NEVER HAPPENED BEFORE, I HAD TO PULL OVER IN THE BREAK DOWN LANE TO CLOSE IT THE HOOD HAD NOT BEEN OPENED FOR SERVICE PRIOR TO THIS OCCASION. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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