ElectricalExterior lighting
Filed Mar 17, 2021
TL* THE CONTACT OWNS A 2008 MERCURY GRAND MARQUIS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS INTERMITTENTLY FAILED TO OPERATE WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE INSTRUMENT PANEL WENT BLANK WHILE EXPERIENCING THE FAILURE. THE CONTACT STATED THAT THE HEADLIGHTS RESUMED NORMAL OPERATION A FEW MINUTES AFTER FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER REFERRED THE CONTACT TO A LOCAL DEALER TO HAVE THE VEHICLE INSPECTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
- NHTSA ID
- 11403459
- Incident
- Dec 1, 2020
- Mileage
- 72,000 mi
Electrical
Filed Jun 29, 2020
ODOMETER FADES OUT MOST OF THE TIME...SOMETIMES IT WILL BRIGHTEN UP SO YOU CAN SEE IT..BUT SOON FADES OUT AGAIN..FORD WANTS $600 TO FIX IT...2008 IS THE ONLY YEAR THAT FITS AND THERE ARE 4 DIFFERENT ONES THAT FIT..CAN'T FIND A USED ONE
- NHTSA ID
- 11331378
- Incident
- Jan 1, 2019
- Mileage
- 110,000 mi
ElectricalExterior lighting
Filed Oct 9, 2019
FIRST TRIED THE HAZARD WARNING LIGHTS WHILE PARKED ON THE SIDE OF A HIGHWAY AND THEY DID NOT WORK. WHEN I DROVE OFF I PUT THE HEADLIGHTS ON AND TURNED ON THE WINDSHIELD WIPERS. WHEN I GOT HOME I TURNED OFF THE WIPERS AND THE HEADLIGHTS BUT THE HEADLIGHTS STAYED ON. I DISCONNECTED THE BATTERY CABLE AND 2 DAYS LATER I DROVE TO THE FORD DEALERSHIP. WHILE DRIVING I NOTICED THAT MY TURN SIGNALS WERE NOT WORKING. WHEN I GOT TO THE DEALERSHIP I POINTED OUT THESE PROBLEMS TO THE SERVICE MANAGER. I LEFT THE CAR AND THEY DIAGNOSED A BAD LIGHT CONTROL MODULE. MY CAR IS 2008 MERCURY GRAND MARQUIS LS WITH 57,628 MILES. THEY CHARGED ME $740 TO REPLACE THE MODULE. I RESEARCHED RECALLS AND I SAW A RECALL 15S39 WITH # 15V861000 FOR THIS EXACT PROBLEM BUT IT ONLY APPLIED TO THESE SAME CARS THRU CY 2005. MY CAR IS A 2008. I TALKED TO THE DEALER AND THE FORD CUSTOMER REPRESENTATIVE AT 866 436 7332 AND THEY SAID THE NHTSA DETERMINES THE EFFECTED VIN NUMBER VEHICLES. THERE IS ALSO A FORD CUSTOMER SATISFACTION PROGRAM 14N01 WHICH DEALT WITH THIS SETTLEMENT FOR VEHICLES THRU CY 2005. I BELIEVE THEY EXTENDED THE WARRANTY FOR THE LCM MODULE FOR 15 YEARS AND 250,000 MILES FOR THE EFFECTED VEHICLES THRU CY 2005 AND THEY EVEN RECOMPENSATED CUSTOMER'S WHO PAID FOR EXORBITANT REPAIR BILLS FOR THE LIGHT CONTROL MODULE. MY DEALER INVOICE # IS 460317 WITH KELLY FORD, INC, 776 S. MAGNOLIA AVE, MELBOURNE, FL. 32935 (321) 254-4283
- NHTSA ID
- 11267217
- Incident
- Oct 5, 2019
- Mileage
- 57,600 mi
Electrical
Filed Dec 13, 2016
HEATING UNIT DOES NOT RESPOND WHEN HEAT OPTION . FLOOR , MIX ,DEFROST OPTIONS ARE SELECTED AND TEMPERATURE CONTROL IS AT MAXIMUM HOT
- NHTSA ID
- 10935103
- Incident
- Nov 1, 2016
- Mileage
- 37,000 mi
Electrical
Filed Dec 12, 2016
THE DIGITAL SPEEDOMETER AND FUEL READINGS KEEP FLASHING ON AND OFF SOMETIMES STAYING OFF FOR SHORT PERIODS OF TIME WHILE ENGINE IS RUNNING. IS THIS SOMETHING UNDER WARRANTY.
- NHTSA ID
- 10934693
- Incident
- Nov 25, 2015
ElectricalPowertrain (other)Steering
Filed Oct 1, 2014
2008 MERCURY GRAND MARQUIS. CONSUMER STATES VEHICLE WAS RECALLED FOR POOR STEERING. THE CONSUMER WAS IN AN ACCIDENT WHEREBY HE WAS UNABLE TO TURN THE IGNITION KEY OFF AND SHIFT THE GEAR . *TGW
- NHTSA ID
- 10638927
- Incident
- Aug 1, 2013
Electrical
Filed Jan 20, 2012
LOW BEAM HEADLIGHTS DO NOT WORK. HIGH BEAM WORKS AS WELL AS DAYTIME RUNNING LIGHTS. THE DEALER SAID THE LCM MODULE NEEDS TO BE REPLACED BUT DID NOT HAVE ONE IN STOCK AND WILL CALL ME WHEN IT COMES IN. MY CONCERN IS THIS PROBLEM HAS BEEN GOING ON SINCE AT LEAST THE YEAR 2000. NOW I HAVE A 100 DEDUCTIBLE SERVICE WARRANTY ON THIS 2008 MERCURY GRAND MARQUIS SO IT WILL NOT BE A GREAT EXPENSE FOR ME AS IT WOULD BE FOR OTHERS. THIS ISSUE SHOULD HAVE BEEN RESOLVED BY NOW. MY GUESS HERE IS FORD IS USING OVERSTOCKED EARLIER YEAR MODEL PARTS IN THE NEW MODELS BEING BUILT. I UNDERSTAND THIS IS A DEFECTIVE SOLDERING ISSUE. WHY NO RECALL? *TT
- NHTSA ID
- 10444628
- Incident
- Jan 17, 2012
- Mileage
- 53,850 mi
Heating & air conditioningElectrical
Filed Aug 7, 2011
THE AA CONTROL WENT OUT IN APRIL 2010. I HAD BOUGHT A FORD CERTIFIED 2008 GRAND MARQUIS THAT WAS OVER ON THE MILAGE WARRENTY BUT STILL UNDER THE TIME WARENTY. THE BLOWER WOULD ONLY BLOW AIR THROUGHT THE DEFROSTERS UNDER THE WINDSHIELD. I BROUGHT IT TI THE DEALER WERE I PURCHASED IT AND AFTER INSPECTION DETERMONED THAT THE AC CONTROL UNIT #3W7Z*19980 WENT BAD AND WAS TOLD IT NEEDED TO BE REPLACED @650.00 FORD WOULD NOT HONOR THE WARRENTY. I HAD IT RELACED. IN FEB. 2011 IT WENT OUT AGAIN. THE PART WAS COVERED UNDER THE 1 YEAR WARRENTY BUT SINCE I DRIVE FOR A LIVING FORD WOULD NOT COVER IT BEAUSE OF THE MILES. THATS ANOTHER PROBLEM THAT SHOULD BE LOOKED INTO. I LOOKED ON THE INTERNET AND FOUND THAT THERE WERE NUMEROUS TIMES THE OWNERS WERE HAVING THE SAME PROBLEM WITH THIS UNIT. MY COMPLAINT IS THIS IS A PART THAT SHOULD NEVER GO BAD IN A 2 YR. TIME FRAME THEN GO BAD AGIN IN LESS THAN A YEAR. WHATS GOING ON HERE? *TT
- NHTSA ID
- 10417867
- Incident
- Feb 4, 2011
- Mileage
- 64,316 mi
Electrical
Filed Oct 28, 2008
2008 MERCURY GRAND MARQUIS LS HAD AN ELECTRICAL OUTAGE. *NJ THE CONSUMER STATED THE TRUNK LID WOULD NOT OPEN USING THE REMOTE CONTROL OR BY PUSHING THE BUTTON. ALL OF THE LIGHTS WENT OUT ON THE INSTRUMENT PANEL AND THE HEADLIGHTS WENT OUT AS WELL. *JB
- NHTSA ID
- 10247069
- Incident
- Oct 15, 2008
- Mileage
- 6,992 mi
ElectricalEngine
Filed Nov 7, 2007
JUST BOUGHT THE 2008 GRAND MARQUIS, FIRST DAY, RADIO DID NOT WORK, (STILL DOES NOT WORK PROPERLY). TOOK THE CAR IN FOR OIL CHANGE 2500 MILES, ALSO ASKED THEM TO CHECK OUT A NOISE THE CAR WAS MAKING. I WAS JUST INFORMED YESTERDAY I NEED A NEW ENGINE. THEY THE DEALER SAID IT WAS SOMETHING TO DO WITH THE TIMING CHAIN AT FIRST THE REPLACED THAT PART AND STILL HAD THE NOISE. I WILL NEVER OWN A FORD PRODUCT, AND THEY WONDER WHY THEY ARE LOSING MARKET SHARE!!! BY THE WAY, THIS IS MY 9TH GRAND MARQUIS, I JUST TRADED AN 2005 TO GET RID OF IT, IT TOO HAD A NOISE THEY COULD NOT FIX. NOW MY WIFE WILL NOT EVEN DRIVE THIS ONE WHEN WE GET IT BACK FROM THE DEALER. *TR
- NHTSA ID
- 10208185
- Incident
- Nov 4, 2007
- Mileage
- 2,500 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.