2007 Mercury Mariner Hybrid Owner Complaints

The contact owns a 2007 Mercury Mariner. The contact stated while driving 50 MPH, the engine started to overheat, after which the vehicle lost motive power. The contact was able to pull to the shoulder of the roadway to let the engine cool down. After restarting the vehicle, the vehicle returned to normal functionality; however, the failure had since become a regular occurrence. The engine overheated warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 14V526000 (Hybrid Propulsion System) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 247,000.

NHTSA ID

11547303

Incident

Aug 17, 2023

Mileage

247,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD BEFORE THE VEHICLE STOPPED. THE ANTI-LOCK BRAKE SYSTEM AND THE BRAKE INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED FIVE OTHER TIMES INTERMITTENTLY. ONCE THE VEHICLE WAS TURNED OFF AND RESTARTED, THE FAILURE WOULD STOP. THE VEHICLE WAS TAKEN TO THE DEALER (ED WHITTMEIER FORD IN CHICO, CALIFORNIA) FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000. *TT CONSUMER STATED BRAKES FAIL INTERMITTENTLY WHEN THEY FAIL THE ABS AND BRAKE LIGHT ON THE DASH ARE LIT UP. UPDATED 7/31/18*JB

NHTSA ID

11034106

Incident

Oct 15, 2017

Mileage

84,000 mi

PASSENGER SIDE REAR INNER FENDER WELL RUSTED COMPLETELY THROUGH ABOVE THE REAR SHOCK CAUSING THE SHOCK TO POTENTIALLY BREAK THROUGH AND DROP THE WHOLE SUSPENSION AND CAUSE AND ACCIDENT OR FLIP OVER IF IT BROKE THROUGH DURING A TURN. THE REST OF THE VEHICLE HARDLY HAS ANY RUST ON IT. THE MARINER SHARES THE SAME INNER SHEET METAL AS THE FORD ESCAPE AND THERE HAVE BEEN MANY COMPLAINTS OF THIS HAPPENING TO ESCAPES. MY VEHICLE WAS STUDIED AT A FORD INVESTIGATION ABOUT 4 YEARS AGO FOR THIS PROBLEM. I WAS TOLD THEY WERE WORKING ON A SOLUTION AND NOTHING EVER HAPPENED. THE EMPLOYEE TOLD ME THAT THE UNDERCOATING THEY USED OF THESE YEARS OF ESCAPE/MARINERS WAS FAULTY AND BROKE DOWN PREMATURELY CAUSING THE INNER FENDER EXPOSED TO THE ELEMENTS. THIS IS ALSO HAPPENING ON THE DRIVER'S SIDE WHERE THE UNDERCOATING IS START TO BREAK DOWN. THIS IS NOT A CASE OF MISUSE BY THE OWNER BUT AN ACTUAL DESIGN FLAW AND A BIG SAFETY ISSUE AS THIS COULD CAUSE A LOT OF HARM. LUCKILY I HEARD THE LOUD KNOCKING FROM THE REAR END AND STOPPED DRIVING IT.

NHTSA ID

11004011

Incident

Jun 26, 2017

Mileage

153,794 mi

THE BRAKE SYSTEM'S HYDRAULIC CONTROL UNIT ("HCU"). ON SEVERAL OCCASIONS WHILE DRIVING, THE BRAKE PEDAL WILL TRAVEL TO THE FLOOR WHILE TRYING TO BRAKE RESULTING IN NO BRAKING ACTION (IE., VEHICLE NOT SLOWING). THIS MIGHT HAPPEN FOR ONE OR TWO PEDAL DEPRESSIONS BEFORE THERE IS ANY SLOWING OF THE VEHICLE. THIS PROBLEM HAS PLACED ME IN SITUATIONS WHERE I HAVE TO TAKE EVASIVE ACTION TO NOT HIT A VEHICLE IN FRONT OF ME, OR TRAVELING INTO A CONTROLLED (WITH STOP SIGNS) INTERSECTION. BELOW THERE IS A SPACE TO SPECIFY 'WHEN DID THIS HAPPEN.' I AM INPUTTING THE MOST RECENT DATE OF THIS PROBLEM, BUT IT HAS HAPPENED AT LEAST TEN TIMES BEFORE THIS.

NHTSA ID

10891719

Incident

Jul 29, 2016

Mileage

94,500 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. THE CONTACT STATED THAT THE ALARM SYSTEM SOUNDED INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.

NHTSA ID

10882656

Incident

Jun 1, 2015

Mileage

70,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE STALLED AND THE INSTRUMENT PANEL DISPLAYED A TRIANGLE WITH AN EXCLAMATION POINT. THE PANEL DISPLAYED THAT THE DRIVER NEEDED TO PULL OVER IMMEDIATELY. THE CONTACT PULLED OVER AND THE IGNITION HAD TO BE TURNED TO THE OFF POSITION FOR A FEW MINUTES IN ORDER FOR THE VEHICLE TO RESTART. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MOTOR ELECTRONIC COOLANT PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NO LONGER INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V526000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.

NHTSA ID

10819598

Incident

Dec 31, 2015

Mileage

70,000 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED AND THE CHECK FOUR BY FOUR, SERVICE BRAKES, AND PULL OVER SAFELY WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT MENTIONED THAT WHEN THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE JERKED FORWARD AND THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

NHTSA ID

10750027

Incident

Aug 13, 2015

Mileage

65,000 mi

THE POWER STEERING WENT OUT IN MY MOTHER'S 2007 MARINER HYBRID WITH 72,000 MILES DUE TO FAILURE OF THE POWER STEERING CONTROL MODULE. AFTER SEARCHING ONLINE FORUMS, I FOUND THIS TO BE A RATHER COMMON ISSUE ON THE 05-07 MARINER AND ESCAPE HYBRIDS. THE REPAIR WILL COST JUST UNDER A THOUSAND DOLLARS ONCE YOU LOCATE THE PART. AFTER HAVING IT DIAGNOSED AT MY FORD DEALER, I CONTACTED FORD CUSTOMER CARE TO SEE IF THEY COULD RESOLVE THE ISSUE, AND THEY ACTED LIKE IT WAS SOMETHING THEY WERE UNAWARE OF EVEN THOUGH IT DOES NOT TAKE MUCH SEARCHING TO SEE IT'S A COMMON PROBLEM. ALSO IT'S A SAFETY ISSUE. THE SAME PART WAS RECALLED ON THE 08-11 ESCAPE AND MARINER HYBRIDS, AND THE RECALL SHOULD HAVE INCLUDED THE 05-07 AS WELL. FORUMS: HTTP://COMMUNITY.CARTALK.COM/DISCUSSION/2161203/2006-FORD-ESCAPE-HYBRID-POWER-STEERING-FAILURE HTTP://WWW.HYBRIDCARS.COM/FORUMS/SHOWTHREAD.PHP?100317-POWER-STEERING-FAILURE HTTP://WWW.CARCOMPLAINTS.COM/FORD/ESCAPE_HYBRID/2006/STEERING/STEERING.SHTML HTTP://WWW.GREENHYBRID.COM/FORUMS/F26/SERVICE-POWER-STEERING-MODULE-GONE-BAD-20550/INDEX2.HTML HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/6206/FORD/ESCAPE-HYBRID/FORD-ESCAPE-HYBRID-SUSPENSION-STEERING-PROBLEMS. *TR

NHTSA ID

10714681

Incident

Apr 27, 2015

Mileage

71,500 mi

TL*THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V526000 (HYBRID PROPULSION SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID

10682197

Incident

Feb 9, 2015

2007 MERCURY MARINER HYBRID. WHILE DRIVING ABOUT 70 MPH THE VEHICLE JUST SHUT DOWN. CW THE CONSUMER STATED THE DEFECTIVE COOLANT PUMP WAS REPLACED, PRIOR TO THE RECALL. THE CONSUMER IS REQUESTING REIMBURSEMENT. RECALL # 14V526000. *JB

NHTSA ID

10661761

Incident

Jan 1, 2015

I WAS TRAVELING WITH MY 15 MONTH OLD SON DRIVING ROUGHLY 45 MILES AN HOUR ON A MULTILANE STREET WHEN THE ABS LIGHT (ORANGE) AND A EXCLAMATION POINT LIGHT (RED) TURNED ON AND MY DIGITAL READ OUT SAID SERVICE BRAKES. I WOULD ESTIMATE THAT I LOST 75% OF MY BRAKING POWER. DUE TO THE LACK OF STOPPING POWER I HAD TO SWERVE ONTO A SHOULDER TO AVOID COLLIDING WITH THE CAR IN FRONT OF ME AS MY CAR GRADUALLY SLOWED DOWN. I ENDED UP IN A TURN LANE WHICH THANKFULLY WAS CLEAR AT THE TIME. I WOULD ESTIMATE THAT MY CAR REQUIRED AND EXTRA 5 TO 6 VEHICLE LENGTHS TO STOP. HAD THE TURNING LANE BEEN OCCUPIED A SIGNIFICANT COLLISION WOULD HAD ENSUED. VERY FRIGHTENING ESPECIALLY WITH MY SON IN THE CAR! I AM VERY UPSET TO SEE THAT THERE EXISTS A TECHNICAL SERVICE BULLETIN ON THE DEFECTIVE AND DANGEROUS HYDRAULIC CONTROL UNIT. THERE NEEDS TO BE A RECALL TO FIX THIS. *TR

NHTSA ID

10672925

Incident

Jan 14, 2015

Mileage

106,000 mi

INTERMITTENT FAILURE OF THE ABS SYSTEM DUE TO BROKEN ABS EXCITER RING. CAUSED UNCONTROLLED SKIDDING ON SMOOTH PARKING LOT AND JITTERY BRAKING IN TRAFFIC CONDITIONS AT ABOUT 30 MPH. *TR

NHTSA ID

10660840

Incident

Jun 4, 2012

Mileage

89,935 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. THE CONTACT STATED THAT WHILE WAITING AT A TRAFFIC LIGHT, THE ENGINE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER 14V526000 (HYBRID PROPULSION SYSTEM). HOWEVER, THE PART NEEDED TO REMEDY THE VEHICLE WAS UNAVAILABLE. THE CONTACT BELIEVED THE FAILURE WAS RELATED TO THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

NHTSA ID

10652694

Incident

Feb 4, 2013

Mileage

72,000 mi

MY SON WAS COMING TO AN INTERSECTION OF A MAIN ROAD FROM A SIDE STREET AND WHEN HE WENT TO STEP ON THE BRAKE THE SUV WOULD NOT STOP HE DIDN'T EXPECT THIS AND PUSHED DOWN AS HARD AS HE COULD IF STOPPED OUT IN THE MAIN ROAD LUCKY NO ONE WAS OUT THERE. I HAVE CHECKED ON THE WEB AND A LOT OF PEOPLE HAVE HAD THE SAME PROBLEM IT SEAM TO BE SOMETHING WITH THE ELECTRIC BRAKE SYSTEM THAT STOPS THE SUV. I USES MOSTLY THE REGENERATING SYSTEM TO STOP THE SUV NOT THE PAD ONLY A LITTLE IS USE SO IF THE SYSTEM HAS A PROBLEM YOU HAVE A DANGER OF NOT STOPPING AS QUICKLY AS EXPECTED..... YOU MAY HAVE AN MAJOR PROBLEM FROM WHAT I UNDER STAND THERE ARE A FEW THING THAT CAN CAUSE THIS CONTITION.... *TR

NHTSA ID

10632895

Incident

Jun 19, 2014

Mileage

120,000 mi

I WAS DRIVING MY '07 MARINER HYBRID ON THE NJ TURNPIKE AT FREEWAY SPEEDS WHEN THE RED TRIANGLE & MESSAGE "STOP SAFELY NOW" APPEARED ON THE DASH. THE PROPULSION SYSTEM STOPPED AND I WAS ABLE TO NAVIGATE OFF TO THE SHOULDER AND BRING THE VEHICLE TO A SAFE STOP. HAVING AN IMMEDIATE LOSS OF POWER WHILE TRAVELING ON THE TURNPIKE WAS VERY SCARY AND I FELT UNSAFE KNOWING THAT I DIDN'T HAVE ANY OPTIONS BUT TO EXIT THE FREEWAY IMMEDIATELY. THIS COULD HAVE RESULTED IN AN ACCIDENT. AFTER LETTING THE SYSTEM SIT FOR ABOUT 20-MINUTES I STARTED THE VEHICLE AND RESUMED MY TRAVEL. SAME ERROR MESSAGE AND LOSS OF PROPULSION HAPPENED AGAIN, AND THIS TIME I NAVIGATED THE HYBRID TO A FORD DEALER IN NJ. IT'S VERY SCARY TO BE TRAVELING AT HIGHWAY SPEEDS AND THEN A SECOND LATER NOT HAVE ANY PROPULSION. THIS COULD BE HANDLED MUCH BETTER AND I RECOMMEND THE ENGINE CONTINUE TO PERFORM SO THAT I CAN SAFELY EXIT THE FREEWAY WITH MORE TIME. *JS

NHTSA ID

10608718

Incident

Jul 3, 2014

Mileage

65,000 mi

MY WIFE WAS DRIVING APPROX. 50 MPH. ENTERED A CURVE AND THE POWER STEERING FAILED, MAKING IT VERY DIFFICULT FOR HER TO STEER SAFELY. *TR

NHTSA ID

10533386

Incident

Aug 2, 2013

Mileage

147,000 mi

CAR ENGINE SUDDEN WENT DEAD IN THE MIDDLE OF HIGHWAY AND MESSAGE APPEARED THAT PULL OVER NOW FOR SAFETY. NO POWER TO WHEELS ECT. BARELY FOUND SAFE PLACE TO PULL OVER. DEALERSHIP SAID IT WAS CAUSED BY LEAKY WATER PUMP. VEHICLE WAS REPAIRED AT FOLSOM LAKE FORD. NO NOTE WAS ON THE DISPLAY SAYING WATER PUMP, JUST THE ABOVE MESSAGE. HAD TO WAIT AND RESTART ENGINE. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT IN HIGH SPEED TRAFFIC ON A FREEWAY, ECT. *TR

NHTSA ID

10507344

Incident

Jan 15, 2013

Mileage

59,000 mi

MY 22 YEAR OLD DAUGHTER WAS DRIVING MY 2007 MERCURY MARINER HYBRID BACK TO COLLEGE AFTER SPRING BREAK AT HOME. SHE WAS TRAVELING AT 75 MPH IN THE FAST LANE AND THE ENGINE JUST QUIT. SHE HAD BEEN DRIVING FOR SEVERAL HOURS AT FREEWAY SPEED. THE "STOP SAFELY" LIGHT COMES ON AND SHE WAS ABLE TO GET TO THE RIGHT SHOULDER ON ELECTRIC POWER. VERY SCARY! SHE WAITED 10 MINUTES AND IT FIRED BACK UP AND SHE WAS ABLE TO CONTINUE ON TO SCHOOL ANOTHER HALF HOUR. BUT SHE IS NOW UNSURE WHEN AND IF IT WILL HAPPEN AGAIN. I PURCHASED THE VEHICLE USED FOUR YEARS AGO AND IT NOW HAS 70,000 MILES. I JUST GOOGLED THE ISSUE AND IT SEEMS TO BE A COMMON PROBLEM. I THINK THIS SHOULD BE A RECALL ISSUE. *TR

NHTSA ID

10507028

Incident

Apr 1, 2013

Mileage

70,000 mi

TONE RINGS HAVE BEEN FAILING ANNUALLY. THIS CAUSES THE BRAKES TO PULSATE, RATHER THAN COME TO A COMPLETE AND PREDICTABLE STOP, AND DISABLES THE ANTI-LOCK BRAKE SYSTEM UNTIL TONE RINGS CAN BE REPLACED. *TR

NHTSA ID

10485299

Incident

Sep 15, 2011

Mileage

60,000 mi

WAS DRIVING - WHEN STOP SAFELY NOW MESSAGE APPEARED ON DISPLAY, ENGINE HAD SHUT OFF, PULLED OVER, WAITED A MINUTE, RESTARTED ENGINE, DROVE A COUPLE OF BLOCKS, STOP SAFELY NOW MESSAGE REAPPEARED, DID THIS SEVERAL TIMES IN THE FEW MILES TO HOME. TOOK CAR TO DEALER NEXT MORNING. REPLACED THE COOLING SYSTEM PUMP. *JS

NHTSA ID

10464204

Incident

Jun 21, 2012

Mileage

52,284 mi

WAS DRIVING ON HIGHWAY - WHEN ABS LIGHT CAME ON, THEN SERVICE BRAKE SYSTEM, SERVICE 4X4, REGEN DISABLED DISPLAYED ON DISPLAY. TESTED BRAKES AND APPEARED THAT THEY WERE STILL FUNCTIONING, BROUGHT CAR TO DEALER NEXT MORNING, DEALER REPLACED ABS RING. *JS

NHTSA ID

10464203

Incident

Jun 29, 2012

Mileage

52,660 mi

TRAVELLING ON ILLINOIS I-55 SOUTH EARLY IN THE MORNING. ABOUT 2 MILES NORTH OF US HIGHWAY 6 EXIT CAR LOST POWER AND I NOTICED "STOP SAFELY NOW" MESSAGE. I PULLED OFF TO SIDE OF ROAD. CAR STARTED RIGHT UP. I WENT ABOUT A 2 MILES AND CAR DID THE EXACT SAME THING. I WAS REAL CLOSE TO THE GOLF COURSE AND MADE IT THERE. NO PROBLEMS ON THE WAY HOME OR SINCE. CAR NEVER ACTED OR SOUNDED ?FUNNY?. CAR REPAIRED BY LOCAL LINCOLN FORD DEALER. THEY SAID THEY REPLACED AN ENGINE COOLANT PUMP ($695 INCLUDING LABOR AND TAXES) THAT IS UNIQUE TO HYBRID. THEY SAID I WAS THE THIRD HYBRID THIS WEEK-END--PROBABLY HAD SOMETHING TO DO WITH COLD WEATHER. COOLANT PUMP HAS A DIFFERENT DESIGN SO THEY MAY HAVE HAD ORIGINAL DESIGN PROBLEMS. *TT

NHTSA ID

10459312

Incident

May 20, 2012

Mileage

70,100 mi

I OWN A 2007 MERCURY MARINER HYBRID AND I WAS TRAVELING FROM VIRGINIA WHERE I PREVIOUSLY LIVED TO NEW YORK FOR A JOB INTERVIEW. WHILE TRAVELING ON THE NEW JERSEY TURNPIKE AT A SPEED OF AROUND 73 MILES PER HOUR A LIGHT CAME ON IN MY VEHICLE THAT STATED "STOP VEHICLE SAFELY." I WAS TRAVELING IN THE FURTHEST LEFT HAND LANE OF 4 AT THE TIME AND WITHIN ABOUT 2 OR 3 SECONDS OF THIS LIGHT COMING ON I LOST GAS ENGINE POWER TO MY VEHICLE. I WAS HONESTLY SCARED FOR MY LIFE BECAUSE THE ONLY PORTION OF MY VEHICLE THAT WAS WORKING IS THE ELECTRIC ENGINE THAT ALLOWS THE VEHICLE TO GO AROUND 25 MILES PER HOUR. I WAS ABLE TO SAFELY PULL MY VEHICLE OFF OF THE ROAD WHILE NEARLY GETTING HIT BY 3 OR 4 CARS/TRACTOR TRAILERS. I CONTACTED FORD/MERCURY ROADSIDE ASSISTANCE AND THEY WERE GOING TO COME OUT, BUT THEM THE VEHICLE RAN FINE. ON MY RETURN TRIP THE VEHICLE DID THIS ANOTHER 3 OR 4 TIMES. IMMEDIATELY WHEN I GOT BACK TO VIRGINIA I TOOK IT TO BEACH FORD AND THEY FOUND THAT THE COOLANT PUMP FOR THE HYBRID SYSTEM HAD GONE BAD AND NEEDED TO BE REPLACED. I QUESTIONED WHY THE GAS ENGINE WOULD SHUT DONE AND BEACH FORD AND FORD CORPORATE BOTH TOLD ME THE SAME THING, THIS WAS A SAFETY PRECAUTION SET INTO THE VEHICLES COMPUTER. I EXPLAINED THAT THIS IS NOT SAFE AT ALL AND LOSING POWER AT HIGHWAY SPEEDS AND CAUSING ACCIDENTS IS NOT A SAFETY PRECAUTION AT ALL IT IS DANGEROUS. I DID NOT RECEIVE ANY FURTHER EXPLAINATIONS FROM FORD EXCEPT FOR THE SAME THING OVER AND OVER AGAIN. I HAVE A 15 MONTH OLD SON AND THIS IS NOT SAFE, I AM VERY CONCERNED ABOUT THIS HAPPENING AGAIN WITH HIM IN THE VEHICLE. I AM VERY SURPRISED THIS SAFETY PRECAUTION WOULD PASS GOVERNMENT STANDARDS. I AM LOOKING FOR YOU TO LOOK INTO THIS AND GET BACK TO ME BECAUSE FORD SHOULD NOT BE PRODUCING VEHICLES THAT CAN CAUSE ACCIDENTS BECAUSE OF A COOLANT PUMP GOING BAD. *TR

NHTSA ID

10449239

Incident

Oct 28, 2011

Mileage

68,120 mi

TL* THE CONTACT OWNS A 2007 MERCURY MARINER HYBRID. THE CONTACT WAS DRIVING 65 MPH WHEN A WARNING LIGHT ILLUMINATED, ADVISING THE CONTACT TO "STOP SAFELY NOW." THE CONTACT STATED THAT THE FAILURE WAS RECURRING AND WHEN THE WARNING LIGHT WAS ILLUMINATED, THE VEHICLE WOULD IMMEDIATELY STALL. THE CONTACT TOOK THE VEHICLE TO A DEALER FOR DIAGNOSTIC TESTING WHICH DETERMINED THAT THE ENGINE FAN WAS DEFECTIVE. THE ENGINE FAN WAS NOT REPLACED. THE FAILURE MILEAGE WAS 50,000. UPDATED 01/10/12*LJ

NHTSA ID

10441677

Incident

Dec 24, 2009

Mileage

50,000 mi

I HAVE A 2007 MERCURY MARINER HYBRID WITH 118,000 MILES. YESTERDAY, THE EXCLAMATION MARK WARNING LIGHT CAME ON 12 TIMES IN 8 MILES. I TURNED AROUND AND IT CAME ON AN ADDITIONAL 10 TIMES ON THE WAY HOME. THERE IS FIRST A LOSS OF POWER, THE LIGHT COMES ON. I SWERVE ONTO THE SHOULDER BEFORE I CAN TURN OFF THE ENGINE THERE IS A JOLT. I HAVE TAKEN MY CAR TO THE DEALERSHIP BEFORE AND THEY SAID TO "PULL OVER AND SHUT OFF THE ENGINE FOR A MINUTE AND THEN RESTART ENGINE". I HAVE LOST FAITH IN THE SAFETY OF THIS CAR. *TT

NHTSA ID

10407547

Incident

Jun 19, 2011

Mileage

117,500 mi