Vehicle sub-frame broke at point where lower control arm attaches, causing Right front wheel to suddenly turn right. Sub-frame rusted through!
- NHTSA ID
- 11493405
- Incident
- Nov 14, 2022
Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 63 NHTSA owner-reported complaints for the 2006 Mercury Mariner. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 63 · page 1 of 3
Vehicle sub-frame broke at point where lower control arm attaches, causing Right front wheel to suddenly turn right. Sub-frame rusted through!
AS I AM DRIVING DOWN THE ROAD, ON A CITY STREET. THE VEHICLE WILL JUST SHUT OFF, FOR NO APPARENT REASON. IT DOES THIS SEVERAL TIMES. EVERY TIME THE CAR IS BEEN DRIVEN IT WILL SHUT OFF SEVERAL TIMES AND ME AND MY FAMILY HAVE BEEN IN TRAFFIC WHEN THIS HAS OCCURRED. IT CONTINUES TO DO THIS AT ANY SPEED AND EVERY TIME THE CAR IS DRIVEN. CAN'T DRIVE THE CAR NOT EVEN A MILE BEFORE IT TOTALLY SHUTS OFF.
TL* THE CONTACT CALLED ON BEHALF OF HIS DAUGHTER WHO OWNS A 2006 MERCURY MARINER. THE CONTACT STATED THAT AFTER HIS DAUGHTER TURNED INTO A PARKING LOT DRIVING APPROXIMATELY 15 -20 MPH, THE VEHICLE COLLAPSED WITHOUT WARNING ON THE FRONT PASSENGER'S SIDE. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD OUT OF THE WAY OF OTHER VEHICLES. A TOWING COMPANY WAS CONTACTED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN INSPECTED THE VEHICLE AND NOTICED THAT THE SUBFRAME AND CV-JOINT WERE FRACTURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT ALSO STATED THAT NHTSA CAMPAIGN NUMBER: 15E045000 (SUSPENSION) WAS REPLACED APPROXIMATELY 1 YEAR AGO, AFTER THE WHEEL COLLAPSED ON FRONT DRIVER'S SIDE. THE VEHICLE WAS ALSO REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.
ENGINE SUDDENLY CUTS OFF WHILE DRIVING. MESSAGE ON DASH SAYS TO SAFELY STOP THE VEHICLE.
RECALL FOR COOLANT PUMP ON HYBRID SYSTEM COULD RESULT IN HYBRID ELECTRONIC OVERHEATING CAUSING A STALL LIKE CONDITION RECALL WAS ADDRESSED BY DEALERSHIP BACK ON 7/20/2015 2ND OWNER HAS HAD VEHICLE FOR 9 MNTHS - HAVE HAD 3 INCIDENTS OF VEHICLE SHUTTING DOWN WITH DASH LIGHT ADVISING TO PULL OVER FOR SAFETY AND THE SYSTEM SHUTTING DOWN DIRECTLY AFTER - BRAKES /STEERING ETC. FOR THE FIRST INCIDENT - TOWED TO LOCAL DEALERSHIP - UNABLE TO DIAGNOSE 2ND INCIDENT - TO A REPUTABLE LOCAL MECHANICS SHOP - CHANGED OUT NORMAL VEHICLE BATTERY 3RD INCIDENT - CAUSED DRIVER TO ROLL THROUGH AN INTERSECTION ON A RED LIGHT - STRUCK BY OTHER VEHICLE
THE GEAR SHIFT IS NOT PROPERLY SHIFTING. IT GOES FROM PARK TO REVERSE ON ITS OWN. SOMETIME IT WONT REVERSE AND MAKES A LOUD NOISE. IT CLICK BACK AND FORTH BETWEEN GEARS. IVE REPLACE THE SWITCH TO SEE IF THAT WOULD WORK BUT IT DOESNT. PLEASE LET ME KNOW IF I CAN DO ANYTHING TO FIX THIS PROBLEM BUT IT IS THE SAME RECALL 15V606000 FOR OTHER VEHICALS OF THE SAME TYPE
WHILE DEIVING A MESSAGE ON THE DASH STATED TO STOP WHILE IT IS SAFE. THE CAR PROCEDED TO STALL. IT COULD NOT BE STARTED. I HAPPEN TO BE IN THE MIDDLE OF THE ROAD AND REQUIRED TO CALL FOR HELP TO PUSH THE VEHICLE TO THE SIDE. I WAS ABLE TO START THE CAR LATER THAT DAY TO DRIVE IT HOME. THIS IS THE FORTH TIME IT HAPPENED OVER AN 18 MONTH PERIOD. I WAS VERY LUCKY THAT I WAS NOT IN HEAVY TRAFFIC OR ON A HIGH SPEED ROAD DURING ANY OF THESE EVENTS. I DID HAVE THE CAR TO A REPAIR SHOP AFTER THE LAST TIME IT HAPPENED AND DESCRIBED THE PROBLEM TO THE MCHANIC. REPAIRS WERE MADE BUT NOTHING TO DO WITH THIS PROBLEM. THIS IS DEFINITELY A SAFETY ISSUE AND IT APPEARS THAT IT HAS BEEN REPORTED MANY TIMES. I DO NOT UNDERSTAND WHY THERE HAS NOT BEEN A RECALL ON THIS ISSUE. I DON'T KNOW WHAT TO DO AT THIS TIME OR WHETHER I SHOULD CONTINUE USING THE VEHICLE.
THE CAR SHUTS DOWN ON THE FREEWAY WHILE DRIVING AT 60-70 MPH. A RED TRIANGLA IS DISPLAYED ALONG WITH A MESSAGE, PULL OVER STOP SAFELY NOW. THIS HAS OCCURRED SEVERAL TIMES AFTER DRIVING G APPROXAMATELY 30 MILES. LUCKILY I WAS ABLE TO PULL OVER SAFELY. THE CAR RESTARTS WITHIN 30 SECONDS AND WILL SHUT DOWN AGAIN EVERY 5 MINS UNTIL THE VEHICLE IS ALLOWED TO COOL DOWN.
I WAS DRIVING ON THE TURNPIKE AND MY CAR SUDDENLY DINT TURN WHEN I TURNED THE STEERING. ME AND MY PASSENGERS SOMEHOW ESCAPED THE LIFE THREATENING SITUATION IN THE MIDDLE OF THE TRAFFIC. IT WAS MY CARS SUB FRAME THAT WAS RUSTED SO BAD THAT IT BROKE IN THE MIDDLE OF THE ROAD. THIS IS AFTER I SERVICE MY CAR EVERY NOW AND THEN. ITS A SERIOUS ISSUE WITH THIS CAR AND THERE SHOULD BE A RECALL FOR THIS PROBLEM. I HAD TO SPEND SO MUCH DUE TO THIS CARELESSNESS FROM THE COMPANY.
MY VEHICLE: 2006 MERCURY MARINER HYBRID SUV. PURCHASED NEW IN 2006. IN HOT WEATHER...VEHICLE ENGINE QUITS WHILE IN MOTION ON FREEWAY AT APPROXIMATELY 70 MPH (3 TIMES), AND CITY STREETS (3 TIMES). EXTREMELY DANGEROUS WHEN ENGINE QUITS WHILE DRIVING ON FREEWAY IN TRAFFIC. ALL YOU CAN DO (WHILE PRAYING!) IS COAST TO A STOP AND DO YOUR BEST TO PULL OFF ON TO SHOULDER OF ROAD WITHOUT CRASHING INTO OTHER VEHICLES. WE HAVE TRIED 3 TIMES TO GET FORD MOTOR TO REPAIR THIS PROBLEM...ALL TO NO AVAIL. THE LAST TIME WE HAD TO PAY APPROXIMATELY $1,500. HOWEVER, FORD MOTOR DID REIMBURSE US! BUT AT THE SAME TIME THEY CLAIMED THE PROBLEM WAS RESOLVED. NOT TRUE! ABOUT TWO YEARS LATER THE PROBLEM STARTED ALL OVER AGAIN. FOR10 YEARS WE HAVE BEEN DRIVING A DEFECTIVE VEHICLE THAT WAS--AT ALL TIMES--A DANGER TO OUR LIVES. FORD MOTOR SHOULD HAVE TAKEN THIS PROBLEM MUCH MORE SERIOUSLY AND EITHER REPLACED THE VEHICLE WITH A ANOTHER ONE, OR TRULY FIXED THE PROBLEM. I FEEL FORD MOTOR HAS LIABILITY IN THIS MATTER. THE LAST TIME THIS PROBLEM OCCURRED WAS JULY 16, 2017.
2 ISSUES THAT THE LOCAL FORD DEALER SAID THEY COULD NOT ASSIST.(JORDAN FORD)UPPER SHOCK BUSING FROM P/S REAR SHOCK CAME OUT CAUSING SHOCK ROD TO MAKE EXCESSIVE NOISE AND CONTACT BODY, AS WELL AS RUST FROM P/S INNER WHEEL WHEEL. ONLY THAT LOCATION.APPEARS TO BE A RUSTPROOFING ISSUE.REST OF TRUCK IN GREAT CONDITION. SOON TO BE A SAFETY ISSUE IF I DO NOT HAVE REPAIRED.
AFTER A SHORT 30 MINUTE VISIT TO OUR VET, MY WIFE STARTED THE VEHICLE AND HAD NO POWER STEERING AT ALL. RESTART OF THE VEHICLE DID NOT RESOLVE THE ISSUE, SO SHE CAREFULLY DROVE THE VEHICLE HOME 10 MILES. LUCKILY IT FAILED WHILE THE VEHICLE WAS NOT IN MOTION. DEALER DIAGNOSIS INDICATED A B3377 FAULT CODE (EPS MOTOR MALFUNCTION), AND TOLD ME THE STEERING RACK NEEDED REPLACEMENT ($2200).
THE FRONT SUB-FRAME HAS COMPLETELY RUSTED OUT. WE LIVE IN A SALT ZONE (MICHIGAN). THERE IS ALSO VISIBLE CORROSION THROUGHOUT THE EXTERIOR. WE WERE DRIVING AND THE FRONT PASSENGER WHEEL STARTED BOWING OUT AND WE STARTED VIBRATING. WE GOT TO SAFETY BEFORE ANYTHING HAPPENED.
MY MERCURY MARINER'S IDLER PULLEY HAS ALREADY BROKEN THREE TIMES IN THE PAST FIVE MONTHS. THERE MUST BE A RECALL ON THIS VEHICLE. THE CAR IS VERY GOOD AND TOO STRONG FOR THAT THIN BOLT IN THIS PART. LUCKILY, THE FOURTH TIME IT HAPPENED, THE FORD DEALER DIDN'T CHARGE ME FOR THE NEW PART, WHICH ALSO BROKE OFF TWO WEEKS LATER. IT HAS ALSO BROKEN TWO BELTS ALREADY. TRYING TO SOLVE THE ISSUE, I WENT TO METRIC BOLTS AND NUTS, IN WAKEFIELD, MA, AND BOUGHT A HIGHER GRADE HARDENED STEEL BOLT/SCREW, AND IT ALSO BROKE OFF A WEEK LATER. ONCE AGAIN, TWO DAYS AGO, MY MECHANIC PUT IN ANOTHER HARDENED STEEL SCREW. HE ADDED A NUT NEAR THE BEARING, WHICH MAKES A SQUEAKING NOISE, BUT IT HAS NOT BROKEN YET. I AM NOW AFRAID TO DRIVE IT FAR FROM HOME, BECAUSE I HAVE BEEN TOWED SO MANY TIMES ALREADY. I HAVE RESEARCHED THE INTERNET AND REALIZED THAT IT IS A CONSTANT ISSUE. SOME PEOPLE HAVE REPORTED THE OCCURRENCE OF THIS ISSUE 17 TIMES IN LESS THAN A YEAR. IT IS ALSO THE SAME FREQUENT PROBLEM WITH MAZDA TRIBUTE, FORD ESCAPE, FORD FUSION, ETC. WHAT DOES IT TAKE FOR A RECALL? HELP! HELP! HELP!
TL* THE CONTACT OWNS A 2006 MERCURY MARINER. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED AND THE PULL OVER WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HIGH VOLTAGE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
RIGHT REAR FENDER WELL HAS RUSTED THROUGH AND SHOCK TOWER IS COMING APART. LOUD THUMP EVERY TIME VEHICLE IS DRIVEN AFRAID I COULD LOOSE CONTROL IF SHOCK TOWER RIPS AWAY ANYMORE. WHEN VEHICLE WAS PURCHASED NEW IT AS UNDER COATED.
STICKY DASHBOARD, DIS NOT CAUSE ANY INCIDENT BUT CAN AFFECT VISABLITY, NOTICED TODAY
AFTER PLACING THE CAR IN DRIVE, WHEN PRESSING ON THE ACCELERATOR TO MOVE THE CAR THE PEDAL WOULD NOT ALLOW ME TO DEPRESS IT. THE PEDAL BEGAN TO WORK AFTER STOMPING DOWN WHICH CAUSES THE CAR TO JERK FORWARD SUDDENLY. AGAIN AFTER COMING TO A STOP AT THE LIGHT AND MAKING A RIGHT HAND TURN, AFTER RELEASING THE BRAKES AND STEPPING ON THE ACCELERATOR, THE PEDAL AGAIN WOULD NOT DEPRESS UNTIL STOMPED ON. THIS TYPICALLY HAPPENS WHEN THE VEHICLE HAS BEEN OUT IN THE COLD AND AFTER IT HAS BEEN TURNED OFF FOR AN EXTENDED TIME PERIOD (OVERNIGHT).
TL* THE CONTACT OWNS A 2006 MERCURY MARINER. THE CONTACT STATED THAT THE BRAKES FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD WITHOUT INCIDENT. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE TWO FRONT DRIVER SIDE BRAKES LINES CONNECTED TO THE CALIBER FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2006 MERCURY MARINER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO THE DEALER WHO DIAGNOSED THAT THE TRANSMISSION AND TORQUE CONVERTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V526000 (HYBRID PROPULSION SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.
BROUGHT THE CAR IN TO CORRECT A BENT STRUT, PUT IT ON THE LIFT AND PRONOUNCED IT UNDRIVEABLE! THE WHOLE BACK FRAME HAD RUSTED OUT. THEY PULLED THE INSPECTION STICKER. HOW CAN THIS BE? *TR
PUSHED THE GAS PEDAL DOWN AND IT WOULDN'T MOVE. AFTER SEVERAL MINUTES IT FREED UP AND WAS ABLE TO GO DOWN THE ROAD. THEN IT LOCKED UP AGAIN. EVENTUALLY MADE IT HOME, APPROXIMATELY 4 MILES AFTER IT LOCKED UP 5 TIMES. *TR
HEAD ON COLLISION IN MERCURY MARINER, GOING APPROXIMATELY 40 MPH. AIRBAGS FAILED TO DEPLOY, CAUSING ME TO HIT MY HEAD ON THE STEERING WHEEL. RESULTED IN LOSS OF CONSCIOUSNESS, CONCUSSION, AND BROKEN TOOTH. *TR
TONE RING SNAPPED OFF OF AXLE AND CAUSED THE CAR TO GO INTO 2WD AND APPLY THE ABS BRAKES WHEN NOT ACTUALLY BEING NEEDED WHICH ALMOST ENDED UP IN REAR ENDING A CAR WHEN THE FAILURE OCCURRED. TONE RING DESIGN NEEDS LOOKED IT. THIS SHOULD NOT HAPPEN. CORROSION BUILDING UP BETWEEN THE TONE RING AND AXLE SEEMS TO BE WHAT CAUSED THE FORCE OF SNAPPING THIS RING. JUST A POOR DESIGN. *TR
I WAS DRIVING FROM ATLANTA, GA TO COLUMBIA, SC. ABOUT 2 HOURS INTO THE TRIP, THERE WAS A SUDDEN NOISE AND CLICKING SOUND (LATER DISCOVERED TO BE THE TIRE HITTING THE AXLE). WHEN THE CAR WAS EXAMINED AT A MECHANICS, IT WAS DISCOVERED THAT THE TREAD INTERIOR WALL BEGAN TO SEPARATE. THE PART WAS REPLACED. THE OLD PART IS NO LONGER AVAILABLE, THOUGH THERE ARE PHOTOS. *TR
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