RoadVitals

2006 Mercury Mariner Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
63
Latest Nov 14, 2022
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
16
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
5

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2006 Mercury Mariner, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

13
reports

From owner reports, verbatim

TONE RING SNAPPED OFF OF AXLE AND CAUSED THE CAR TO GO INTO 2WD AND APPLY THE ABS BRAKES WHEN NOT ACTUALLY BEING NEEDED WHICH ALMOST ENDED UP IN REAR ENDING A CAR WHEN THE FAILURE OCCURRED. TONE RING DESIGN NEEDS LOOKED IT. THIS SHOULD NOT HAPPEN. CORROSION BUILDING UP BETWEEN THE TONE RING AND AXLE SEEMS TO BE WHAT CAUSED THE FORCE OF SNAPPING THIS RING. JUST A POOR DESIGN. *TR

NHTSA ID 10622413 · filed Aug 14, 2014

MANY TIMES, EITHER AFTER A STOP OR LETTING MY FOOT OFF THE GAS PEDAL AND THEN TRYING TO PUSH THE GAS PEDAL AGAIN, THE PEDAL WOULD NOT MOVE, AND I COULD NO LONGER ACCELARATE AND HAVE BEEN FORCED A FEW TIMES TO PULL OFF TO THE SIDE OF THE ROAD UNTIL I COULD GET IT TO PRESS DOWN. SOMETIMES WAITING FOR 5+ MINUTES FOR IT TO WORK. I HAD SOMEONE LOOK AT IT, IT'S THE THROTTLE BODY. IT GETS BUILD UP IN IT AND CAN'T COMPRESS, SEEMS TO BE WORSE IN THE COOLER WEATHER (VS SUMMER). THIS IS A VERY DANGEROUS, ESPECIALLY WITH TRAFFICE AROUND, AND I HAVE HAD MY KIDS IN THE CAR WHEN ITS HAPPENED AND I GET NERVOUS IT'LL HAPPEN IN A SITUATION THAT I CAN'T PREVENT AN ACCIDENT. I HAVE NEVER HAD A PROBLEM WITH A THROTTLE ON ANY OF MY OTHER CARS, NOR HAVE I KNOWN ANYONE WITH THIS ISSUE. *TR

NHTSA ID 10594886 · filed May 29, 2014
All 13 reports naming driver assistance

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

11
reports

From owner reports, verbatim

RECALL FOR COOLANT PUMP ON HYBRID SYSTEM COULD RESULT IN HYBRID ELECTRONIC OVERHEATING CAUSING A STALL LIKE CONDITION RECALL WAS ADDRESSED BY DEALERSHIP BACK ON 7/20/2015 2ND OWNER HAS HAD VEHICLE FOR 9 MNTHS - HAVE HAD 3 INCIDENTS OF VEHICLE SHUTTING DOWN WITH DASH LIGHT ADVISING TO PULL OVER FOR SAFETY AND THE SYSTEM SHUTTING DOWN DIRECTLY AFTER - BRAKES /STEERING ETC. FOR THE FIRST INCIDENT - TOWED TO LOCAL DEALERSHIP - UNABLE TO DIAGNOSE 2ND INCIDENT - TO A REPUTABLE LOCAL MECHANICS SHOP - CHANGED OUT NORMAL VEHICLE BATTERY 3RD INCIDENT - CAUSED DRIVER TO ROLL THROUGH AN INTERSECTION ON A RED LIGHT - STRUCK BY OTHER VEHICLE

NHTSA ID 11312062 · filed Feb 28, 2020

THE GEAR SHIFT IS NOT PROPERLY SHIFTING. IT GOES FROM PARK TO REVERSE ON ITS OWN. SOMETIME IT WONT REVERSE AND MAKES A LOUD NOISE. IT CLICK BACK AND FORTH BETWEEN GEARS. IVE REPLACE THE SWITCH TO SEE IF THAT WOULD WORK BUT IT DOESNT. PLEASE LET ME KNOW IF I CAN DO ANYTHING TO FIX THIS PROBLEM BUT IT IS THE SAME RECALL 15V606000 FOR OTHER VEHICALS OF THE SAME TYPE

NHTSA ID 11296840 · filed Jan 3, 2020
All 11 reports naming powertrain (other)

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

10
reports

From owner reports, verbatim

AS I AM DRIVING DOWN THE ROAD, ON A CITY STREET. THE VEHICLE WILL JUST SHUT OFF, FOR NO APPARENT REASON. IT DOES THIS SEVERAL TIMES. EVERY TIME THE CAR IS BEEN DRIVEN IT WILL SHUT OFF SEVERAL TIMES AND ME AND MY FAMILY HAVE BEEN IN TRAFFIC WHEN THIS HAS OCCURRED. IT CONTINUES TO DO THIS AT ANY SPEED AND EVERY TIME THE CAR IS DRIVEN. CAN'T DRIVE THE CAR NOT EVEN A MILE BEFORE IT TOTALLY SHUTS OFF.

NHTSA ID 11404452 · filed Mar 23, 2021

ENGINE SUDDENLY CUTS OFF WHILE DRIVING. MESSAGE ON DASH SAYS TO SAFELY STOP THE VEHICLE.

NHTSA ID 11352783 · filed Sep 2, 2020
All 10 reports naming engine

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

9
reports

From owner reports, verbatim

Vehicle sub-frame broke at point where lower control arm attaches, causing Right front wheel to suddenly turn right. Sub-frame rusted through!

NHTSA ID 11493405 · filed Nov 14, 2022

RECALL FOR COOLANT PUMP ON HYBRID SYSTEM COULD RESULT IN HYBRID ELECTRONIC OVERHEATING CAUSING A STALL LIKE CONDITION RECALL WAS ADDRESSED BY DEALERSHIP BACK ON 7/20/2015 2ND OWNER HAS HAD VEHICLE FOR 9 MNTHS - HAVE HAD 3 INCIDENTS OF VEHICLE SHUTTING DOWN WITH DASH LIGHT ADVISING TO PULL OVER FOR SAFETY AND THE SYSTEM SHUTTING DOWN DIRECTLY AFTER - BRAKES /STEERING ETC. FOR THE FIRST INCIDENT - TOWED TO LOCAL DEALERSHIP - UNABLE TO DIAGNOSE 2ND INCIDENT - TO A REPUTABLE LOCAL MECHANICS SHOP - CHANGED OUT NORMAL VEHICLE BATTERY 3RD INCIDENT - CAUSED DRIVER TO ROLL THROUGH AN INTERSECTION ON A RED LIGHT - STRUCK BY OTHER VEHICLE

NHTSA ID 11312062 · filed Feb 28, 2020
All 9 reports naming steering

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

8
reports

From owner reports, verbatim

RECALL FOR COOLANT PUMP ON HYBRID SYSTEM COULD RESULT IN HYBRID ELECTRONIC OVERHEATING CAUSING A STALL LIKE CONDITION RECALL WAS ADDRESSED BY DEALERSHIP BACK ON 7/20/2015 2ND OWNER HAS HAD VEHICLE FOR 9 MNTHS - HAVE HAD 3 INCIDENTS OF VEHICLE SHUTTING DOWN WITH DASH LIGHT ADVISING TO PULL OVER FOR SAFETY AND THE SYSTEM SHUTTING DOWN DIRECTLY AFTER - BRAKES /STEERING ETC. FOR THE FIRST INCIDENT - TOWED TO LOCAL DEALERSHIP - UNABLE TO DIAGNOSE 2ND INCIDENT - TO A REPUTABLE LOCAL MECHANICS SHOP - CHANGED OUT NORMAL VEHICLE BATTERY 3RD INCIDENT - CAUSED DRIVER TO ROLL THROUGH AN INTERSECTION ON A RED LIGHT - STRUCK BY OTHER VEHICLE

NHTSA ID 11312062 · filed Feb 28, 2020

TL* THE CONTACT OWNS A 2006 MERCURY MARINER. THE CONTACT STATED THAT THE BRAKES FAILED WITHOUT WARNING. THE CONTACT WAS ABLE TO MERGE TO THE SIDE OF THE ROAD WITHOUT INCIDENT. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE TWO FRONT DRIVER SIDE BRAKES LINES CONNECTED TO THE CALIBER FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 80,000.

NHTSA ID 10702951 · filed Mar 31, 2015
All 8 reports naming brakes

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

8
reports

From owner reports, verbatim

Vehicle sub-frame broke at point where lower control arm attaches, causing Right front wheel to suddenly turn right. Sub-frame rusted through!

NHTSA ID 11493405 · filed Nov 14, 2022

TL* THE CONTACT CALLED ON BEHALF OF HIS DAUGHTER WHO OWNS A 2006 MERCURY MARINER. THE CONTACT STATED THAT AFTER HIS DAUGHTER TURNED INTO A PARKING LOT DRIVING APPROXIMATELY 15 -20 MPH, THE VEHICLE COLLAPSED WITHOUT WARNING ON THE FRONT PASSENGER'S SIDE. THE CONTACT MANAGED TO VEER TO THE SHOULDER OF THE ROAD OUT OF THE WAY OF OTHER VEHICLES. A TOWING COMPANY WAS CONTACTED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN INSPECTED THE VEHICLE AND NOTICED THAT THE SUBFRAME AND CV-JOINT WERE FRACTURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 14V165000 (STRUCTURE) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT ALSO STATED THAT NHTSA CAMPAIGN NUMBER: 15E045000 (SUSPENSION) WAS REPLACED APPROXIMATELY 1 YEAR AGO, AFTER THE WHEEL COLLAPSED ON FRONT DRIVER'S SIDE. THE VEHICLE WAS ALSO REPAIRED BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 190,000.

NHTSA ID 11354429 · filed Sep 11, 2020
All 8 reports naming suspension

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

6
reports

From owner reports, verbatim

AS I AM DRIVING DOWN THE ROAD, ON A CITY STREET. THE VEHICLE WILL JUST SHUT OFF, FOR NO APPARENT REASON. IT DOES THIS SEVERAL TIMES. EVERY TIME THE CAR IS BEEN DRIVEN IT WILL SHUT OFF SEVERAL TIMES AND ME AND MY FAMILY HAVE BEEN IN TRAFFIC WHEN THIS HAS OCCURRED. IT CONTINUES TO DO THIS AT ANY SPEED AND EVERY TIME THE CAR IS DRIVEN. CAN'T DRIVE THE CAR NOT EVEN A MILE BEFORE IT TOTALLY SHUTS OFF.

NHTSA ID 11404452 · filed Mar 23, 2021

WHILE DEIVING A MESSAGE ON THE DASH STATED TO STOP WHILE IT IS SAFE. THE CAR PROCEDED TO STALL. IT COULD NOT BE STARTED. I HAPPEN TO BE IN THE MIDDLE OF THE ROAD AND REQUIRED TO CALL FOR HELP TO PUSH THE VEHICLE TO THE SIDE. I WAS ABLE TO START THE CAR LATER THAT DAY TO DRIVE IT HOME. THIS IS THE FORTH TIME IT HAPPENED OVER AN 18 MONTH PERIOD. I WAS VERY LUCKY THAT I WAS NOT IN HEAVY TRAFFIC OR ON A HIGH SPEED ROAD DURING ANY OF THESE EVENTS. I DID HAVE THE CAR TO A REPAIR SHOP AFTER THE LAST TIME IT HAPPENED AND DESCRIBED THE PROBLEM TO THE MCHANIC. REPAIRS WERE MADE BUT NOTHING TO DO WITH THIS PROBLEM. THIS IS DEFINITELY A SAFETY ISSUE AND IT APPEARS THAT IT HAS BEEN REPORTED MANY TIMES. I DO NOT UNDERSTAND WHY THERE HAS NOT BEEN A RECALL ON THIS ISSUE. I DON'T KNOW WHAT TO DO AT THIS TIME OR WHETHER I SHOULD CONTINUE USING THE VEHICLE.

NHTSA ID 11205996 · filed May 7, 2019

Too few reports in this category for a page of its own — they appear in the full complaint list.

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

5
reports

From owner reports, verbatim

I WAS DRIVING ON THE TURNPIKE AND MY CAR SUDDENLY DINT TURN WHEN I TURNED THE STEERING. ME AND MY PASSENGERS SOMEHOW ESCAPED THE LIFE THREATENING SITUATION IN THE MIDDLE OF THE TRAFFIC. IT WAS MY CARS SUB FRAME THAT WAS RUSTED SO BAD THAT IT BROKE IN THE MIDDLE OF THE ROAD. THIS IS AFTER I SERVICE MY CAR EVERY NOW AND THEN. ITS A SERIOUS ISSUE WITH THIS CAR AND THERE SHOULD BE A RECALL FOR THIS PROBLEM. I HAD TO SPEND SO MUCH DUE TO THIS CARELESSNESS FROM THE COMPANY.

NHTSA ID 11082502 · filed Apr 2, 2018

THE FRONT SUB-FRAME HAS COMPLETELY RUSTED OUT. WE LIVE IN A SALT ZONE (MICHIGAN). THERE IS ALSO VISIBLE CORROSION THROUGHOUT THE EXTERIOR. WE WERE DRIVING AND THE FRONT PASSENGER WHEEL STARTED BOWING OUT AND WE STARTED VIBRATING. WE GOT TO SAFETY BEFORE ANYTHING HAPPENED.

NHTSA ID 10914176 · filed Oct 6, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

5
reports

From owner reports, verbatim

THE GEAR SHIFT IS NOT PROPERLY SHIFTING. IT GOES FROM PARK TO REVERSE ON ITS OWN. SOMETIME IT WONT REVERSE AND MAKES A LOUD NOISE. IT CLICK BACK AND FORTH BETWEEN GEARS. IVE REPLACE THE SWITCH TO SEE IF THAT WOULD WORK BUT IT DOESNT. PLEASE LET ME KNOW IF I CAN DO ANYTHING TO FIX THIS PROBLEM BUT IT IS THE SAME RECALL 15V606000 FOR OTHER VEHICALS OF THE SAME TYPE

NHTSA ID 11296840 · filed Jan 3, 2020

TL* THE CONTACT OWNS A 2006 MERCURY MARINER. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED AND THE PULL OVER WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HIGH VOLTAGE BATTERY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

NHTSA ID 10851084 · filed Mar 22, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

3
reports

From owner reports, verbatim

HEAD ON COLLISION IN MERCURY MARINER, GOING APPROXIMATELY 40 MPH. AIRBAGS FAILED TO DEPLOY, CAUSING ME TO HIT MY HEAD ON THE STEERING WHEEL. RESULTED IN LOSS OF CONSCIOUSNESS, CONCUSSION, AND BROKEN TOOTH. *TR

NHTSA ID 10652709 · filed Nov 5, 2014

TRAVELING WEST BOUND ON BULL VALLEY RD WHEN A CAR GOING EAST BOUND TURNED IN FRONT OF ME CAUSING A HEAD ON ACCIDENT TO MY 2006 MARINER 4X4 HYBRID. I WAS TRAVELING 35 MPH AT TIME OF IMPACT AND SEAT BELTS DID NOT GO OFF CAUSING CHEST PAINS. MY VEHICLE HAD 11,000 WORTH OF DAMAGE TO THE FRONT END WHEN DOES THE AIR BAGS DEPLOY? *TR

NHTSA ID 10252913 · filed Dec 27, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

3
reports

From owner reports, verbatim

I WAS DRIVING FROM ATLANTA, GA TO COLUMBIA, SC. ABOUT 2 HOURS INTO THE TRIP, THERE WAS A SUDDEN NOISE AND CLICKING SOUND (LATER DISCOVERED TO BE THE TIRE HITTING THE AXLE). WHEN THE CAR WAS EXAMINED AT A MECHANICS, IT WAS DISCOVERED THAT THE TREAD INTERIOR WALL BEGAN TO SEPARATE. THE PART WAS REPLACED. THE OLD PART IS NO LONGER AVAILABLE, THOUGH THERE ARE PHOTOS. *TR

NHTSA ID 10615391 · filed Jul 22, 2014

I DROVE FROM ATLANTA, GEORGIA TO EL PASO, TEXAS OVER A TWO DAY PERIOD. I WAS NOT SPEEDING AND THERE WERE NO ADVERSE WEATHER CONDITIONS. PREPARING FOR MY RETURN TRIP, I TOOK MY CAR TO GET AN OIL CHANGE. THE MECHANIC DISCOVERED MY TIRE HAD SEVERE TREAD SEPARATION. THE TIRE HAS NOT YET BEEN REPAIRED OR REPLACED, THOUGH THE CAR IS NOW USING A DONUT TIRE IN ITS PLACE. *TR

NHTSA ID 10615247 · filed Jul 22, 2014

Too few reports in this category for a page of its own — they appear in the full complaint list.

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2006 MERCURY MARINER. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS STATED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 108,000. UPDATED 09/25/13*LJ THE VEHICLE BEGAN TO STALL WHEN COMING TO A STOP. THE DEALER CONFIRMED, THE TRANSMISSION NEEDED TO BE SERVICED.

NHTSA ID 10534362 · filed Aug 8, 2013

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

1
report

From owner reports, verbatim

TL*THE CONTACT OWNS A 2006 MERCURY MARINER. THE PASSENGER SIDE SEAT WARMER AUTOMATICALLY ACTIVATES AS SOON AS THE SEAT BELT IS APPLIED. THE VEHICLE HAS BEEN TAKEN TO THE DEALER TWICE, AND THEY SUPPOSEDLY REPAIRED THE FAILURE THE FIRST TIME. TWO DAYS LATER, THE FAILURE RECURRED. WHEN THE VEHICLE WAS TAKEN BACK THE SECOND TIME, THE DEALER REPLACED A SENSOR OR SOMETHING TO THAT NATURE. THE REPAIR TEMPORARILY CORRECTED THE FAILURE FOR A FEW MONTHS BEFORE IT RECURRED. THE VEHICLE IS CURRENTLY IN THE CONTACT'S POSSESSION AND HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 15,000 AND CURRENT MILEAGE WAS 35,000. UPDATED 07/29/08 *BF UPDATED 08/01/08. *JB

NHTSA ID 10234145 · filed Jul 14, 2008

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2006 MERCURY MARINER. THE CONTACT STATED WHILE DRIVING 5 MPH, THE SMART JUNCTION BOX THAT CONTROLLED THE EXTERIOR LIGHTS FAILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO ADVISED THAT CONTACT THAT THE PARTS NEEDED TO MAKE REPAIRS TO THE VEHICLE WERE ON BACKORDER FOR THE NEXT THREE MONTHS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 50,000.

NHTSA ID 10360654 · filed Oct 15, 2010

Too few reports in this category for a page of its own — they appear in the full complaint list.

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

1
report

From owner reports, verbatim

TL* THE CONTACT OWNS A 2006 MERCURY MARINER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS AT A LOCAL MECHANIC FOR ROUTINE MAINTENANCE, SHE WAS INFORMED THAT THE REAR DRIVER'S WHEEL AND FRAME WERE SEVERELY CORRODED. THE CONTACT WAS ALSO INFORMED THAT THE WHEEL AND FRAME SEPARATED FROM THE BODY OF THE VEHICLE. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 110,000.

NHTSA ID 10454835 · filed Apr 11, 2012

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

1
report

From owner reports, verbatim

THIS COMPLAINT REGARDS THE 2006 MERCURY MARINER THAT I AM LEASING. THE VEHICLE WAS LEASED BEGINNING IN APRIL, 2006 FROM HOLMAN LINCOLN-MERCURY IN MT. LAUREL, NEW JERSEY. MY WIFE, THE PRINCIPAL DRIVER OF THIS VEHICLE COMPLAINED ABOUT THE HEAD RESTRAINTS PREVENTING HER FROM KEEPING HER HEAD STRAIGHT UP WHILE DRIVING. THE MARINER'S HEAD RESTRAINTS PROJECT FORWARD PREVENTING THE DRIVER FROM KEEPING HIS/HER HEAD STRAIGHT UP WHILE DRIVING. THIS IS VERY UNCOMFORTABLE AS ONE'S HEAD IS BENT FORWARD. SOMETIME IN AUGUST, I RETURNED TO HOLMAN AND MET WITH MR. DAVID BURNS, THE SERVICE MANAGER. HE LOOKED AT THE HEAD RESTRAINTS AND AGREED THAT THEY PROJECTED FORWARD. HE AND I THEN LOOKED AT ALL THE OTHER MERCURY MARINERS ON THE LOT (ABOUT 20) AND FOUND THAT ALL OF THEM HAD THE SAME RESTRAINTS. WE ALSO CHECKED OTHER MODEL NEW VEHICLES ON THE LOT AND FOUND THAT ALL OF THE RESTRAINTS WERE STRAIGHT UP AS ONE WOULD EXPECT. MR. BURNS THEN CHECKED TO SEE IF FORD HAD ANY ISSUES WITH THE RESTRAINTS ON THE MARINER BUT COULD NOT FIND ANY. I CAN ONLY SAY THAT WHEN I DRIVE THE VEHICLE, I AGREE WITH MY WIFE THAT THE HEADREST PREVENTS ME FROM DRIVING IN A COMFORTABLE POSITION. IS THIS A SAFETY HAZARD? I WOULD APPRECIATE YOUR LOOKING INTO THIS MATTER AND GIVING ME YOUR OPINION. *JB

NHTSA ID 10167339 · filed Sep 5, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .