RoadVitals

2000 Mercury Marquis Owner Complaints

Reports submitted to NHTSA by owners and drivers, shown in full

Data refreshed

Complaints on fileComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
23
Latest Jan 28, 2014
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
Filed in the last 12 monthsReports filed with NHTSA in the trailing 365 days. Recent volume reflects attention and vehicle age as much as anything else.
0
Reports on file since Jan 21, 2000

What this page shows

Our database holds 23 NHTSA owner-reported complaints for the 2000 Mercury Marquis. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Complaints, most recent first

Showing 1–23 of 23

Filed Jan 28, 2014

IAA AUTO AUCTION SOLD THIS VEHICLE ADVERTISED AS CASH FOR CLUNKER VEHICLE. THE PROGRAM ENDED 3 YEARS AGO HOW COULD THEY STILL HAVE A VEHICLE THAT WAS SUPPOSED TO BE SCRAPPED 3 YEARS AGO? IT IS ITEM #58 ON SIOUX FALLS SALE 1-28-2014. BELOW IS THE LISTING INFORMATION ON AUCTION. STOCK# :12399212 SALE DOCUMENT :REGULAR CERTIFICATE(IOWA) LOSS:OTHER PRIMARY:CASH-4-CLUNKER SECONDARY:RIGHT SIDE KEY:PRESENT START CODE:VEHICLE STARTS ODOMETER:191622 ODOMETER STATUS:NOT REQUIRED/EXEMPT FUEL TYPE:GASOLINE CYLINDERS:8 CYL ENGINE:4.6L V8 FI SOHC F2 TRANSMISSION:AUTOMATIC DRIVE LINE TYPE:REAR WHEEL DRIVE *TR

NHTSA ID
10561771
Incident
Jan 28, 2014
Exterior lighting
Filed Jun 26, 2010

2000 MERCURY GRAND MARQUIS - HEADLIGHTS AND TAILLIGHTS GO ON AND OFF THROUGHOUT THE NIGHT WHILE THE VEHICLE IS PARKED AND THE ENGINE IS OFF. *TR

NHTSA ID
10340198
Incident
Jun 24, 2010
Mileage
92,437 mi
Visibility
Filed Feb 11, 2006

BACK WINDOW SHATTERED AFTER DEFROST WAS ON. *NM

NHTSA ID
10150035
Incident
Feb 10, 2006
Visibility
Filed Jun 20, 2005

WIINDSHIELD WIPERS DO NOT WORK PROPERLY.

NHTSA ID
10125788
Incident
Mar 1, 2005
Driver assistanceExterior lighting
Filed Apr 6, 2005

CRUISE CONTROL WORKS WHEN IT WANTS TO....SOME DAYS IT WILL WORK, OTHER DAYS IT WON'T...ALSO HAD PROBLEM WITH SIGNAL LIGHT BLINKING FASTER AT TIMES THAN AT OTHERS...HAD THAT PARTICULAR PROBLEM FIXED BY CHANGING THE "LIGHT MODULE" FOR $500...NOW ITS THE CRUISE CONTROL...ONE MORE PROBLEM AND I'M SELLING THE CAR....*AK

NHTSA ID
10116469
Incident
Apr 3, 2005
Mileage
41,003 mi
Body & structure
Filed Feb 3, 2005

WATER IS LEAKED INTO THE VEHICLE ON THE PASSENGER SIDE WHEN IT RAINED. THE DEALER WAS UNABLE TO DETERMINE WHERE THE LEAK WAS COMING FROM. *JB

NHTSA ID
10109689
Incident
Jul 14, 2003
Transmission
Filed Jan 31, 2005
1 injury reported

TRANSMISSION MALFUNCTION, VEHICLE HARD TO SHIFT. *BF THE VEHICLE WAS IN PARK WHEN THE CONSUMER WAS EXITING THE VEHICLE. THE VEHICLE BEGAN TO ROLL FORWARD SUDDENLY KNOCKING THE CONSUMER TO THE GROUND. THE CONSUMER WAS HOLDING ONTO THE INSIDE DOOR HANDLE AND WAS DRAGGED ON HIS STOMACH ABOUT 50 FEET. THE CONSUMER DISLOCATED HIS SHOULDER AND SEPARATED MUSCLE AND TENDON AS WELL AS NERVES FROM THE ROTATOR CUFF. THE DRAGGING ALSO INFLICTED NUMEROUS CUT ON THE CONSUMERS STOMACH AND LEGS. *NM

NHTSA ID
10097446
Incident
Jan 1, 2005
Transmission
Filed Nov 5, 2004
1 injury reported

THE VEHICLE'S TRANSMISSION FAILED. *NM THE CONSUMER ATTEMPTED TO ENTER THE DRIVERS SIDE DOOR WHEN THE VEHICLE STARTED TO MOVE FORWARD DRAGGING THE CONSUMER 50 FEET COMING TO A STOP AS IT HIT THE CURB. THE CONSUMER SUFFERED NUMEROUS INJURIES. THE VEHICLE SHIFT LEVER WAS STILL IN PARK. *TC *JB

NHTSA ID
10101150
Incident
Nov 1, 2004
Engine
Filed Aug 15, 2003

WHILE TRAVELING ON THE HIGHWAY AND WITHOUT PRIOR WARNING THE VEHICLE STALLED *AK WHEN THE VEHICLE WAS DRIVEN AT SPEEDS OF 35 TO 55 MPH, IT HESITATED AND SURGED 4 TO 6 TIMES IN A ROW. IT FELT LIKE CONSUMER TURNED THE VEHICLE OFF THEN ON. *PH. THE CONSUMER WAS TOLD THE COMPUTER WAS BAD, AND THE WIRING NEEDED TO BE REPLACED. *JB

NHTSA ID
10024772
Incident
Jun 23, 2003
Body & structure
Filed Jul 3, 2003
1 injury reported

THE CONSUMER IS CONCERNED WITH THE DESIGN OF THE NEWER VEHICLES. WHILE TRYING TO GET OUT OF THE VEHICLE THROUGH THE RIGHT REAR DOOR, THE CONSUMER HIT HER HEAD, SUSTAINING MINOR INJURIES. THIS ALSO HAPPENED IN ANOTHER VEHICLE. *AK

NHTSA ID
10026573
Suspension
Filed Jun 25, 2003

WHEN DRIVING ON A WET SURFACE VEHICLE SNATCHES ITSELF FROM SIDE TO SIDE. DEALER NOTIFIED. *AK

NHTSA ID
10024892
Incident
May 30, 2003
Mileage
51,000 mi
Seat belts
Filed Jan 30, 2003

THE REAR CENTER SEAT BELT OF MY 2000 MERCURY GRAND MARQUE IS DEFECTIVE. WHEN A CHILD SEAT IS BELTED THERE, THE SEAT BELT STRAP GRADUALLY SLIDES LOOSE THROUGH THE LOCKING DEVICE. THE SEAT BELT APPEARS SECURE AT FIRST, BUT IT GRADUALLY LOOSENS AS THE WEIGHT OF THE CHILD SEAT ROCKS AGAINST IT. THE BELT LOOSENED COMPLETELY AFTER 30 MINUTES OF DRIVING, AND WOULD HAVE BEEN USELESS IN A CRASH. FORTUNATELY, WE DISCOVERED THE PROBLEM BEFORE ANYONE WAS HURT. WE WENT TO DUDDIE FORD OF NORTHBOROUGH, MA ON 1/29/03 AND PRESENTED THE PROBLEM.

NHTSA ID
10004949
Incident
Jan 29, 2003
Electrical
Filed Sep 30, 2002

CONSUMER STATES THE LIGHTS ON THE INSIDE OF VEHICLE ILLUMINATED AND WOULD NOT GO OFF TILL HOURS LATER. ONE MONTH AGO THE HEADLIGHTS WENT OUT FOR A SECOND AND CAME BACK ON. ONE MONTH LATER CONSUMER WOKE UP AND HEADLIGHTS AND DASH LIGHT ON AND NO ONE HAD BEEN IN CAR. PLEASE PROVIDE ANY FURTHTER INFORMATION. NLM

NHTSA ID
8019770
Incident
Jul 1, 2002
Engine
Filed Sep 13, 2002

ONE MORNING THE VEHICLE BEGAN TO SHAKE WHEN STARTED. FROM THAT TIME ON THE VEHICLE CONTINUED TO SHAKE WHEN STARTED. THE DEALERSHIP STATES THAT THE MOTOR MOUNTS ARE WORN. PLEASE DESCRIBE DETAILS. NLM

NHTSA ID
8018592
Seat belts
Filed Aug 30, 2002

HEADREST DOES NOT PULL UP HIGH ENOUGH TO BE PLACED BEHIND HEAD, IT WILL ONLY REACH TO THE BASE OF THE SKULL. CONSUMER FEELS THIS IS UNSAFE BECAUSE HEADREST MUST BE DIRECTLY BEHIND HEAD, NOT THE NECK. *AK THE CONSUMER STATED THAT; PER OWNERS MANUAL, THE HEAD RESTRAINT IS TO BE PROPERLY ADJUSTED BY LIFTING THE HEAD RESTRAINT SO THAT IT IS LOCATED DIRECTLY BEHIND YOUR HEAD. *SCC

NHTSA ID
8017674
Incident
Mar 15, 2000
Driver assistance
Filed Jan 15, 2002
Crash reported

WHILE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR AND WITHOUT ANY INDICATION VEHICLE ACCELERATED, TRAVELING AT RATE OF 40 MPH, AND HIT A TREE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. *AK

NHTSA ID
8002227
Seat belts
Filed Oct 26, 2001

PASSENGER'S SIDE SEATBELT TIGHTENS UP AROUND STOMACH WHILE DRIVING, AND DRIVERS SIDE DOES NOT. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

NHTSA ID
898339
Incident
Sep 1, 2000
Engine
Filed Aug 22, 2001

AT 1000 MILES CAN HEAR THE LIFTERS WHEN FIRST STARTING THE CAR, TOOK TO DEALER, AND THEY PUT A FILTER IN CAR TO KEEP OIL IN LIFTERS,. BUT, THIS WAS NOT FIXING THE PROBLEM, JUST COVERING IT UP. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

NHTSA ID
894938
Incident
Aug 1, 2001
Brakes
Filed Mar 8, 2001

WHEN CONSUMER APPLIES BRAKES VEHICLE WILL JERK INTO ANOTHER LANE OF TRAFFIC WITHOUT DRIVER CONTROLLING VEHICLE. DEALERSHIP(S) ARE UNABLE TO REMEDY DEFECT. *AK *SLC

NHTSA ID
882476
Incident
Jul 1, 2000
Body & structure
Filed Aug 11, 2000

THE DRIVERS SIDE VISOR OBSCURES ABOUT 20% OF THE REARVIEW MIRROR INPAIRING THE DRIVERS REAR VISION, CONSUMER BELIEVES THIS IS A DESIGN DEFECT WHICH WAS NOT PRESENT IN PRIOR MODEL/YEAR THAT THE ONSUMER HAS OWNED, ALSO THE VISOR IS NOT DESIGNED TO STAY IN POSITION WHEN LOWERED. NLM

NHTSA ID
553618
Body & structure
Filed Jul 17, 2000

CONSUMER NOTICED WHEN PICKING UP THE VEHICLE THAT THE SUNVISOR ON THE DRIVERSIDE BLOCKS VIEW. WHEN SUNVISOR IS IN USE TOWARD THE WINDSHIELD TO BLOCK THE SUN, IT FALLS BACK IN THE VIEW PATH. DEALER SAYS IT'S JUST THE WAY THEY ARE.*AK

NHTSA ID
865503
Incident
Jul 15, 2000
Body & structure
Filed Jun 27, 2000

CONSUMER HAS HAD SUNVISOR REPLACED TWICE. IT KEPT FALLING DOWN, INTERFERING WITH DRIVER'S VISION. DEALER WAS TRYING TO REMEDY THE PROBLEM.

NHTSA ID
864325
Incident
Jun 26, 2000
Body & structure
Filed Jan 21, 2000

PASSENGER'S DOOR UNABLE TO OPEN WITH A KEY; DRIVER'S SIDE USED A REMOTE CONTROL. DEALER NOTIFIED. *AK

NHTSA ID
855365
Incident
Jan 12, 1999

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Data sources

Data on this page last refreshed .