RoadVitals

2000 Mercury Marquis

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
23
Latest Jan 28, 2014
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
0
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
3 injuries, 0 deaths reported

Overview

Our database contains 23 NHTSA owner-reported complaints for the 2000 Mercury Marquis, most frequently naming the body & structure, seat belts and engine categories.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure626.1%
  • Seat belts313.0%
  • Engine313.0%
  • Visibility28.7%
  • Driver assistance28.7%
  • Exterior lighting28.7%
  • Transmission28.7%
  • Suspension14.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

No recalls in our database for this model year

That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Jan 28, 2014

IAA AUTO AUCTION SOLD THIS VEHICLE ADVERTISED AS CASH FOR CLUNKER VEHICLE. THE PROGRAM ENDED 3 YEARS AGO HOW COULD THEY STILL HAVE A VEHICLE THAT WAS SUPPOSED TO BE SCRAPPED 3 YEARS AGO? IT IS ITEM #58 ON SIOUX FALLS SALE 1-28-2014. BELOW IS THE LISTING INFORMATION ON AUCTION. STOCK# :12399212 SALE DOCUMENT :REGULAR CERTIFICATE(IOWA) LOSS:OTHER PRIMARY:CASH-4-CLUNKER SECONDARY:RIGHT SIDE KEY:PRESENT START CODE:VEHICLE STARTS ODOMETER:191622 ODOMETER STATUS:NOT REQUIRED/EXEMPT FUEL TYPE:GASOLINE CYLINDERS:8 CYL ENGINE:4.6L V8 FI SOHC F2 TRANSMISSION:AUTOMATIC DRIVE LINE TYPE:REAR WHEEL DRIVE *TR

NHTSA ID
10561771
Incident
Jan 28, 2014
Exterior lighting
Filed Jun 26, 2010

2000 MERCURY GRAND MARQUIS - HEADLIGHTS AND TAILLIGHTS GO ON AND OFF THROUGHOUT THE NIGHT WHILE THE VEHICLE IS PARKED AND THE ENGINE IS OFF. *TR

NHTSA ID
10340198
Incident
Jun 24, 2010
Mileage
92,437 mi
Visibility
Filed Feb 11, 2006

BACK WINDOW SHATTERED AFTER DEFROST WAS ON. *NM

NHTSA ID
10150035
Incident
Feb 10, 2006
Visibility
Filed Jun 20, 2005

WIINDSHIELD WIPERS DO NOT WORK PROPERLY.

NHTSA ID
10125788
Incident
Mar 1, 2005
Driver assistanceExterior lighting
Filed Apr 6, 2005

CRUISE CONTROL WORKS WHEN IT WANTS TO....SOME DAYS IT WILL WORK, OTHER DAYS IT WON'T...ALSO HAD PROBLEM WITH SIGNAL LIGHT BLINKING FASTER AT TIMES THAN AT OTHERS...HAD THAT PARTICULAR PROBLEM FIXED BY CHANGING THE "LIGHT MODULE" FOR $500...NOW ITS THE CRUISE CONTROL...ONE MORE PROBLEM AND I'M SELLING THE CAR....*AK

NHTSA ID
10116469
Incident
Apr 3, 2005
Mileage
41,003 mi
Body & structure
Filed Feb 3, 2005

WATER IS LEAKED INTO THE VEHICLE ON THE PASSENGER SIDE WHEN IT RAINED. THE DEALER WAS UNABLE TO DETERMINE WHERE THE LEAK WAS COMING FROM. *JB

NHTSA ID
10109689
Incident
Jul 14, 2003
Transmission
Filed Jan 31, 2005
1 injury reported

TRANSMISSION MALFUNCTION, VEHICLE HARD TO SHIFT. *BF THE VEHICLE WAS IN PARK WHEN THE CONSUMER WAS EXITING THE VEHICLE. THE VEHICLE BEGAN TO ROLL FORWARD SUDDENLY KNOCKING THE CONSUMER TO THE GROUND. THE CONSUMER WAS HOLDING ONTO THE INSIDE DOOR HANDLE AND WAS DRAGGED ON HIS STOMACH ABOUT 50 FEET. THE CONSUMER DISLOCATED HIS SHOULDER AND SEPARATED MUSCLE AND TENDON AS WELL AS NERVES FROM THE ROTATOR CUFF. THE DRAGGING ALSO INFLICTED NUMEROUS CUT ON THE CONSUMERS STOMACH AND LEGS. *NM

NHTSA ID
10097446
Incident
Jan 1, 2005
Transmission
Filed Nov 5, 2004
1 injury reported

THE VEHICLE'S TRANSMISSION FAILED. *NM THE CONSUMER ATTEMPTED TO ENTER THE DRIVERS SIDE DOOR WHEN THE VEHICLE STARTED TO MOVE FORWARD DRAGGING THE CONSUMER 50 FEET COMING TO A STOP AS IT HIT THE CURB. THE CONSUMER SUFFERED NUMEROUS INJURIES. THE VEHICLE SHIFT LEVER WAS STILL IN PARK. *TC *JB

NHTSA ID
10101150
Incident
Nov 1, 2004

Compare model years

Complaint and recall counts across every year of this model

Mercury Marquis by model year
YearComplaintsRecallsInvestigationsIssue Index
2004120026.3
2003330038.5
2002110045.0
2001260141.4
2000Viewing230039.4
1999240037.5
1998290137.9
1997531046.1
1996310039.3
1995200026.9
1994300149.7
1993230146.7
1992240149.5
1991900
1990600
1989100047.4
1988900
1987400
1986412
1985522
1984102362.7
1983132
1982111
1981030
1979050
1977110
1974020
1973020

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.