2008 Mercury Milan Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2008 Mercury Milan, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Airbags21141.4%
- Brakes19838.8%
- Driver assistance224.3%
- Engine163.1%
- Powertrain (other)152.9%
- Body & structure112.2%
- Fuel system71.4%
- Electrical61.2%
- Other / unspecified51.0%
- Steering51.0%
- Tires & wheels40.8%
- Interior & seats30.6%
- Exterior lighting30.6%
- Suspension20.4%
- Transmission20.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
In March 2021 I received important safety recall from Ford advising me that the Airbag inflator might explode in the event of a crash and may cause injury or death to the driver or passengers. My daughter still drives this car, why have they not followed up and replaced this part?
The contact owns a 2008 Mercury Milan. The contact stated that he had initially received a recall notice for NHTSA Campaign Number: 17V024000 (Air Bags) and had the vehicle serviced at a dealer. Despite the recall repair, the passenger’s and driver’s side air bag warning lights illuminated. The contact also stated that the ABS warning light was also illuminated on the instrument panel. The contact had yet to experience a brake failure despite the warning light. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) and 19V904000 (Service Brakes, Hydraulic) however, the parts for the recall repairs were unavailable. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 139,000. VIN tool confirms parts not available.
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
08 merc milan abs did not work and brakes failed almost causing major accidents. I used e brake to stop. Brakes went to floor. Been calling for and dealerships for recalls I find out now about abs malfunctioning noone will fix or get back to me. Leaking brake fluid all around abs module now. Dealerships saying they not fixing abs even on recalls. Ford dealership in East rutherford nj.
The ABS brake function checked out during the recall window on Nov. 2 of 2021. The Ford dealer mechanics purged the brake system with fresh fluid and tested the function. Tested OK. The car was used without issue until recently and now the brake pedal goes down nearly to the floor before the brakes engage. It is shocking at first and once used to that the driver will pump the pedal twice for a firm pedal. A recent visit to a Ford dealer to diagnose the issue revealed that the recall is closed and that there is nothing they can do unless I pay the approximately $1000 to replace the ABS Hydraulic module. My complaint is that Ford customer service wants me to pay for this and then submit the invoice to them for review. Wow, I'm not going to do that, since there is no guarantee of reimbursement. This is a KNOWN SAFETY problem that is not being addressed appropriately. I'm a mechanic. They could send me the part free of charge for a sane resolution. I'd eat the labor charge.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
There is a problem with my tourqe converter with 100k miles. My car won't accelerate.
PULLED 2008 MILAN IN PARKING LOT, PUT IN PARK, ENGINE BEGAN TO RACE, TAPPED GAS PEDAL, ENGINE RETURNED TO NORMAL. CAR STARTED FINE, DRIVEN SHORT DISTANCE, I STOPPED AT STOP SIGN. PUT FOOT ON GAS PEDAL, CAR BEGAN 'LIMP HOME' MODE, WAS ABLE TO PULL TO CURB. WRENCH LIGHT APPEARED. SHUT CAR OFF A FEW MINUTES.STARTED FINE, WRENCH LIGHT ON, WAS ABLE TO DRIVE FEW BLOCKS TO GET HOME. NEXT DAY STARTED ENGINE 3 TIMES, EACH STALLING WITHIN SECONDS. NEVER HAD ISSUES WITH CAR. PURCHASED PRECERTIFIED IN 2011, 52,0000 MI. ON IT. WILL OWN 7 YRS. MAY 2018. I PUT 1000 MI. YRLY. ON CAR. ODOMETER NOW UNDER 59,500. ON 3/9/18 CAR TOWED TO DEALERSHIP (WHERE I PURCHASED IT). CAR SAT IN LOT 10 DAYS BEFORE LOOKED AT. FINALLY, CHECKED AND DIAGNOSED. INSTALLED NEW THROTTLE BODY. RE-TESTED. PROBLEM. INSTALLED NEW ACCELERATOR. RE-TEST. PROBLEM. CODES APPEARING. I CONTACTED FORD MOTOR CO. IN MICHIGAN.TOLD TO KEEP CALLING DEALERSHIP. I'VE SPOKEN TO NUMEROUS STAFF ALREADY & ASKED FOR LOANER CAR. NOT GRANTED. I DID INTERNET RESEARCH & FOUND LAWSUIT AGAINST FORD ABOUT 'LIMP HOME' MODE INVOLVING THROTTLE BODY & COMPUTER SENSORS DEFECT ON FORD, MERCURY & LINCOLN BROUGHT ON BY NCCC. FORD NOT FORCED TO RECALL THIS DEFECT INVOLVING 1.6 MILLION CARS. MANY INTERNET SITES HAVE SHOWN COMPLAINTS WITH THIS ISSUE. IT IS A MAJOR SAFETY HAZARD! NUMEROUS OWNERS WROTE TO VALIDATE CAR REPAIRED ONLY TO EXPERIENCE SAME 'LIMP HOME' INCIDENT RETURN. STORIES INVOLVE HIGHWAY DRIVING WHEN LOSS OF ACCELERATION OCCURRED. SOMEONE HAS TO BE KILLED BY THIS MANUFACTURING DEFECT BEFORE IT'S BACK TO FORCING FORD TO OWN UP TO NEGLECT TO MAKE A PROFIT. MY EXPERIENCE LEAVES ME WITHOUT A CAR, CANCELLATIONS OF APPTS, RELYING ON CABS OR FRIEND TO SHOP.THIS IS A SERIOUS SAFETY ISSUE. IT'S NOW 4 WEEKS WITHOUT A CAR. AM TOLD WARRANTY EXPIRED. CAN I PLEASE BE DIRECTED TO PROPER GOVERNMENT AGENCY WITH JURISDICTION TO HELP ME RESOLVE THIS?
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
There is a problem with my tourqe converter with 100k miles. My car won't accelerate.
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE VEHICLE SHUDDERED. THE CONTACT STATED THAT THE VEHICLE STALLED AND COMPLETELY SHUT OFF. THE VEHICLE FAILED TO RESTART. THE CONTACT ALSO MENTIONED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO JARRETT SCOTT FORD OF PLANT CITY (877-751-9729, LOCATED AT 2000 E BAKER ST, PLANT CITY, FL 33563) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC THROTTLE BODY NEEDED TO BE REPAIRED. THE DEALER ALSO LOCATED UNKNOWN FAILURE CODES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 72,293.
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DRIVING APPROXIMATELY 50 MPH, A LOUD NOISE WAS HEARD FROM THE ENGINE COMPARTMENT. IN ADDITION, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO OPERATE. WHEN THE CONTACT SHIFTED INTO FIRST GEAR AND THEN BACK INTO DRIVE, THE VEHICLE WAS ABLE TO OPERATE. THE CONTACT CALLED JENKINS & WYNNE FORD, HONDA, & LINCOLN (2655 TRENTON RD, CLARKSVILLE, TN 37040, (931) 542-4886) AND WAS INFORMED THAT THERE WERE NO RECALLS FOR THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
Frame Rail corrosion, noticed by dealer while having other recall service performed, they took photos since they hadn't seen this on a Milan, Fusion, or MKZ. I am now concerned with the car's safety.
THE VEHICLE FIX THE BACK PARTS OF BODY THE POLICE DO NOT FIND AN ACCIDENT REPORT OF JANUARY 2014 IN MANATI PUERTO RICO IN JANUARY 2014 A MERCURY MILAN WAS A COLISION WITH A DODGE RAM IN MANATI PUERTO RICO.THE BLACK MERCURY WAS A MOTOR PROBLEM AND BACK BODY PARTS NEED FIX.I WAIT FOR A FORD MOTOR REPOT THAT EVIDENCE THE PROBLEM COLISION AND DO NOT FIX BECAUSE DO NOT FIND THE POLICE REPORT. CAR INSURANCE COMPANY NEED A POLICE REPORT FOR SEND TO MY PERSON A MONEY TO FIX.THE ACCIDENT DO NOT REPORT.PLEASE SEND A INFORMATION AND SOME LETTER FOR FIND A POLICE REPORT. MY E-MAIL.MONSTER JAN EVENTS DO NOT RESPONSABLE WHEN HAVE ACCIDENTS IN A WAY.I NEED A POLICE REPORT TO JANUARY 2014 IN MANATI,PUERTO RICO
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
183 MILES WORTH OF GAS LEAKED OUT OF THE CAR IN A COUPLE DAYS. I DROVE LESS THAN 3 MILES AND NOTICED THE MILES UNTIL EMPTY LIGHT WAS RAPIDLY GOING DOWN. I TOOK IT HOME IMMEDIATELY AND PARKED IT. ALMOST ALL OF IT LEAKED OUT PARKED AT HOME. FUEL LIGHT IS ON.
PULLED 2008 MILAN IN PARKING LOT, PUT IN PARK, ENGINE BEGAN TO RACE, TAPPED GAS PEDAL, ENGINE RETURNED TO NORMAL. CAR STARTED FINE, DRIVEN SHORT DISTANCE, I STOPPED AT STOP SIGN. PUT FOOT ON GAS PEDAL, CAR BEGAN 'LIMP HOME' MODE, WAS ABLE TO PULL TO CURB. WRENCH LIGHT APPEARED. SHUT CAR OFF A FEW MINUTES.STARTED FINE, WRENCH LIGHT ON, WAS ABLE TO DRIVE FEW BLOCKS TO GET HOME. NEXT DAY STARTED ENGINE 3 TIMES, EACH STALLING WITHIN SECONDS. NEVER HAD ISSUES WITH CAR. PURCHASED PRECERTIFIED IN 2011, 52,0000 MI. ON IT. WILL OWN 7 YRS. MAY 2018. I PUT 1000 MI. YRLY. ON CAR. ODOMETER NOW UNDER 59,500. ON 3/9/18 CAR TOWED TO DEALERSHIP (WHERE I PURCHASED IT). CAR SAT IN LOT 10 DAYS BEFORE LOOKED AT. FINALLY, CHECKED AND DIAGNOSED. INSTALLED NEW THROTTLE BODY. RE-TESTED. PROBLEM. INSTALLED NEW ACCELERATOR. RE-TEST. PROBLEM. CODES APPEARING. I CONTACTED FORD MOTOR CO. IN MICHIGAN.TOLD TO KEEP CALLING DEALERSHIP. I'VE SPOKEN TO NUMEROUS STAFF ALREADY & ASKED FOR LOANER CAR. NOT GRANTED. I DID INTERNET RESEARCH & FOUND LAWSUIT AGAINST FORD ABOUT 'LIMP HOME' MODE INVOLVING THROTTLE BODY & COMPUTER SENSORS DEFECT ON FORD, MERCURY & LINCOLN BROUGHT ON BY NCCC. FORD NOT FORCED TO RECALL THIS DEFECT INVOLVING 1.6 MILLION CARS. MANY INTERNET SITES HAVE SHOWN COMPLAINTS WITH THIS ISSUE. IT IS A MAJOR SAFETY HAZARD! NUMEROUS OWNERS WROTE TO VALIDATE CAR REPAIRED ONLY TO EXPERIENCE SAME 'LIMP HOME' INCIDENT RETURN. STORIES INVOLVE HIGHWAY DRIVING WHEN LOSS OF ACCELERATION OCCURRED. SOMEONE HAS TO BE KILLED BY THIS MANUFACTURING DEFECT BEFORE IT'S BACK TO FORCING FORD TO OWN UP TO NEGLECT TO MAKE A PROFIT. MY EXPERIENCE LEAVES ME WITHOUT A CAR, CANCELLATIONS OF APPTS, RELYING ON CABS OR FRIEND TO SHOP.THIS IS A SERIOUS SAFETY ISSUE. IT'S NOW 4 WEEKS WITHOUT A CAR. AM TOLD WARRANTY EXPIRED. CAN I PLEASE BE DIRECTED TO PROPER GOVERNMENT AGENCY WITH JURISDICTION TO HELP ME RESOLVE THIS?
Too few reports in this category for a page of its own — they appear in the full complaint list.
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
The contact owns a 2008 Mercury Milan. The contact stated that the speedometer would intermittently fluctuate while driving at various speeds without warning. Despite the speedometer failure, the vehicle would resume normal driving operation. Recently, the contact stated that the failure would occur each time while operating the vehicle. The contact had taken the vehicle to an independent mechanic who stated that the failure could be related to the speed sensor or the computer. The contact then took the vehicle to a dealer who informed him that the failure could be related to a module inside the instrument cluster. The contact had also taken the vehicle to FleetSide Ford, LLC. (1120 Jeffreys Dr, Osceola, IA 50213) where they informed him that they had never heard of such failure. The manufacturer was notified of the failure and informed him that they had never heard of such a failure. No further assistance was provided. The vehicle had yet to be repaired. The failure mileage was 163,188
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE MANUFACTURER STATED THAT THE PART WAS NOT AVAILABLE FOR REPAIR. THE CONTACT ALSO STATED THAT THE FRONT PASSENGER AIR BAG WAS EXPOSED DUE TO A FRACTURED DASHBOARD AT THE FRONT PASSENGER AIR BAG AREA DUE TO THE AIR BAG FAILURE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE STALLED DUE TO THE AIR BAG ELECTRICAL SYSTEM. THE CONTACT STATED THAT THE VEHICLE STALLED DUE TO THE AIR BAG ELECTRICAL SYSTEM. THE VEHICLE WAS NOT TAKEN TO A DEALER OR A LOCAL MECHANIC FOR DIAGNOSTIC TESTING. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TAKATA RECALL RECIEVED RECALL NOTICE ON JULY 2016 AS OF THIS DATE STILL NO PARTS. RECIEVED LETTER NOVEMBER 2017 NO PASSANGER TO RIDE IN FRONT PASSENGER SEAT. MY VEHICAL WAS IN A CAR ACCIDENT IN DECEMBER 2017 AND THE ON THE DRIVERS FRONT FENDER, THE AIRBAGS DID NOT DEPLOY. WAS NOT SURE IF THEY WERE SUPPOSED TO.THE CAR SLAMED INTO ANOTHER CARS BACK BUMPER ON THE OTHER CARS LEFT SIDE. IT SLID DUE TO ROAD CONDITIONS OF WEATHER. IT WAS AT 3PM ON A ROAD WITH 35 MPH SPEED LIMIT.THE OTHER CAR WAS TURNING WITHOUT A TURN SIGNAL.WE HAD THE CAR REPAIRED THROUGH OUR INSURANCE AT STATE FARM. $4000 DAMAGE.
ON 12-23-2016, INVOLVED IN A CAR ACCIDENT. GOING DOWN A SLIGHT HILL WHILE IT WAS SNOWING. COULDN'T GET THE VEHICLE TO STOP. PUMPED ON THE BRAKE AND IT WOULDN'T CATCH . WHEN I GOT TO THE STOP SIGN I PRESSED DOWN ON THE BRAKE AND THE VEHICLE SLID THROUGH.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SEIZED AND THE VEHICLE SHUDDERED. THE CONTACT STATED THAT THE VEHICLE STALLED AND COMPLETELY SHUT OFF. THE VEHICLE FAILED TO RESTART. THE CONTACT ALSO MENTIONED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN THE BRAKE PEDAL WAS DEPRESSED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 75,000.
WELL, THERE HAVE BEEN LOTS OF PROBLEMS WITH MY MERCURY. ON MY TRIPS TO TENNESSEE TO CARE FOR MY ELDERLY PARENTS, ON A RETURN TRIP FROM TENNESSEE TO FLORIDA, MY CAR LOST POWER STEERING AND SLOWED TO A CRAWL. I WAS ABLE TO MANIPULATE MY CAR TO THE SIDE OF THE ROAD WHERE IT WAS NOT OVERHEATING BUT WOULD NOT INCREASE IN SPEED PAST 20 MPH. I WAS ABLE TO TAKE AN EXIT AND FIND AN AUTOPARTS STORE AND HAVE THE ENGINE CHECKED, THE BELT HAD COME COMPLETELY OFF WITHOUT BEING BROKEN. I HAD TO HAVE THIS REPLACED. I HAVE EXPERIENCED A TOTAL LOSS OF COOLANT WHEN THE HOSE BROKE LOOSE. ALSO, MY PROBLEMS WITH THE WEAR AND REPLACEMENT OF BRAKE PADS AND ROTORS VERY, VERY FREQUENTLY. THIS SEEMS TO BE A MAJOR ISSUE WITH THIS CAR. THIS MORNING, 12/8/2015, ON MY WAY TO WORK THE WRENCH LIGHT CAME ON AND I NOTICED MY CAR JUMPING WHEN SLOWING AND CHANGING TO THE LOWER GEARS AND ALSO UPON ACCELERATING, THE JUMPING ALSO OCCURRED. I HAVE CONTACTED MY MECHANIC AND AM AWAITING A RESPONSE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
P205/60R16
TL*THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STARTED THE IGNITION AND THE TIRE PRESSURE MONITORING SYSTEM WARNING INDICATOR ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE FOUR TIRE RIMS WERE NOT EQUIPPED WITH THE TIRE MONITOR SENSOR. THE VEHICLE WAS NOT REPAIRED FOR THE MALFUNCTION. THE FAILURE MILEAGE WAS 26,700.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
TAKARA RECALL. FRONT AIRBAGS BUCKLE DURING STATIONARY MODE IN DIRECT SUNLIGHT. DRIVER'S SEAT AIRBAGS ALSO BUCKLED OFF TRACK WHILE IN MOTION.
SUDDENLY, 2 MONTHS AFTER PURCHASING A 2008 MERCURY MILAN PREMIER FROM A LINCOLN MERCURY DEALERSHIP, I NOTICED A SIGNIFICANT AMOUNT OF RUST IN THE SEAT BRACKETS AND POWER SEAT HARDWARE ON BOTH THE DRIVER AND PASSENGER SIDE. THE CAR HAD 6,900 MILES WHEN I BOUGHT IT AS A CPO VEHICLE. I ALSO BOUGHT AN EXTENDED WARRANTY. I TOOK THE CAR TO THE DEALERSHIP ON MONDAY OCTOBER 11, 2010 AND THEY SAID THE RUST WAS NORMAL (I DISAGREE). THE RUST IS NOW SEEPING INTO THE CARPET AS WELL. YESTERDAY, OCTOBER 18, 2010, I TOOK THE VEHICLE TO AN INDEPENDENT CERTIFIED MECHANIC FOR AN OPINION. HE CONCURS THAT IT IS NOT NORMAL AND POSSIBLY A SAFETY HAZARD. THE DEALERSHIP HAS NOT RETURNED MY PHONE CALLS THIS CAR IS PRACTICALLY NEW AND I REFUSE TO BELIEVE THAT AN ACCELERATING AMOUNT OF RUST ON MY VEHICLE IS SAFE, ATTRACTIVE OR NORMAL. THERE IS ALSO AN EXHAUST NOISE (CONFIRMED BY THE DEALERSHIP) BUT THEY SAID FORD WILL NOT FIX IT SINCE IT ISN'T A SAFETY ISSUE. THIS CAR IS PRACTICALLY BRAND NEW. THE CAR BELONGED TO A COUPLE WHO ONLY DROVE IT IN THE SUMMER IN MICHIGAN SINCE THEY STAYED IN FLORIDA IN THE WINTER. IT IS PRISTINE EXCEPT FOR THOSE 2 DANGEROUS PROBLEMS. I FEEL THEY REFUSE TO FIX IT BECAUSE IT IS TIME CONSUMING AND COSTLY. THE DEALERSHIP TRIED TO TELL ME THAT TAKING THE SEAT APART WILL "WEAKEN" IT AND "IT WILL NEVER BE THE SAME". CARS ARE TAKEN APART EVERY DAY AND PEOPLE TOO! THAT'S WHAT DOCTORS AND MECHANICS ARE FOR. PLEASE HELP ME BEFORE THE SEAT SEPARATES FROM THE FRAME AND I HAVE AN ACCIDENT. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
THE AIR BAGS HAVE BEEN FIXED. SOMETIMES WHEN I APPLY MY BRAKES THEY ARE SOFT AND I HAVE TO APPLY MORE PRESSURE TO STOP. WHEN THIS HAPPENS I DRIVE REALLY SLOW BECAUSE I DON'T KNOW IF I'M GOING TO BE ABLE TO STOP IN TIME. I HAVE NOT KEPT TRACK OF HOW MANY TIME THIS HAS HAPPENED. AT LEAST 5 TIMES IN THE LAST 6 MONTHS. TWICE I WENT TO MY MECHANIC AND THEY BLED THE BRAKE LINE TO GET IT FIXED. WINTER IS HERE AND I HOPE THIS DOES NOT CAUSE A WRECK BECAUSE YOU EXPECT US TO WAIT UNTIL YOU GET THE PARTS. I HAVE NO OTHER TRANSPORTATION AND NEED MY CAR.
IN APRIL OF 2012 THE REAR DRIVERS SIDE TAIL LIGHTS BLEW OUT. THIS WAS RIGHT AFTER MY LEASE EXPIRED AND I HAD PURCHASED THE VEHICLE. I ALSO BOUGHT THE EXTENDED WARRANTY. SINCE MY LEASE WAS UP, THIS WAS NOT COVERED, AND MUCH TO MY SURPRISE, IT WAS NOT COVERED UNDER THE EXTENDED WARRANTY. MY VEHICLE ONLY HAD 30,000 MILES. I WROTE SEVERAL LETTERS AND LODGED COMPLAINTS WITH MY DEALERSHIP AND WITH FORD. FINALLY IN MAY OF 2012, THEY DECIDED TO FIX IT, FREE OF CHARGE. YESTERDAY, MAY 12TH, 2015, THE REAR DRIVERS TURN SIGNAL BLEW OUT. THESE REPAIRS ARE OUTRAGEOUSLY PRICED, AS THEY ARE LED. THEY SHOULD LAST FOR 10 TO 20 YRS, BUT NOW I HAVE 2 REAR DRIVERS SIDE LIGHTING SYSTEMS THAT HAVE FAILED WITHIN 3 YRS. MY VEHICLE CURRENTLY HAS 60,000 MILES ON IT. COMPLETELY UNACCEPTABLE AND VERY DANGEROUS. I PLAN ON CONTACTING MY DEALERSHIP AND FORD TO SEE IF THERE IS ANYTHING THAT CAN BE DONE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
JUST DID ROTORS, BRAKES, AND CALI AND NOW EVERYTIME YOU GO OVER A BUMP IT SOUNDS LIKE THE WHEEL IS GOING TO FALL OFF VERY LOUD NOISE I WONT DRIVE THIS CUS I DONT FEEL SAFE IN MY CAR ANYMORE. *TR
TL* THE CONTACT OWNS A 2008 MERCURY MILAN. THE CONTACT STATED THAT THE STEERING WHEEL WOULD VIBRATE WHILE DRIVING 60 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THEY WERE UNABLE TO DIAGNOSE A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE REAR TIRES WOULD RUB AGAINST THE FRAME OF THE VEHICLE WHILE DRIVING AT ALL SPEEDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT NO REPAIRS WERE PERFORMED. IN ADDITION, THE CONTACT STATED THAT SHE HAD TO DEPRESS THE ACCELERATOR TO THE FLOOR IN ORDER TO ACCELERATE. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
UNCONTROLLABLE ACCELERATION ISSUE. COULD NOT GET CAR TO STOP WITH BRAKES, E BRAKE, SHUT OFF NEUTRAL SHIFT. REACHED SPEEDS IN EXCESS OF 80 MPH. FINALLY CAR SLOWED DOWN, SMOKE COMING FROM VENTS. TOWED TO LOCAL DEALER NO RESPONSE YET. *KB
I BROUGHT MY 2008 MERCURY MILAN PREMIER (PURCHASED 7-30-10) AS A CPO VEHICLE, 6,900 MILES, TO METROPOLITAN LINCOLN MERCURY, GARDEN CITY, MI (734-458-1961). I REPORTED THE DRIVER'S SEAT MOUNT WAS COMPLETELY RUSTED OUT AND NEEDED TO BE FIXED (THEY REFUSED, SAYING IT IS NORMAL), THERE IS EXCESSIVE TRAVELING DISTANCE WHEN BRAKING (THEY SAID THE BRAKES WERE "FINE"), THERE IS EXCESSIVE EXHAUST NOISE (A KNOWN PROBLEM THAT THEY SAID THEY DON'T KNOW WHEN THE FIX IS COMING), AND THE TRANSMISSION DOESN'T SHIFT PROPERLY (STAYS IN ONE GEAR TOO LONG/ALSO A KNOWN PROBLEM). FOR KNOWN PROBLEMS, EITHER I HAVE TO PAY FOR IT (THE TRANSMISSION) OR THEY DON'T KNOW AND DON'T CARE ABOUT THE OTHER KNOWN PROBLEM (A RESONATOR FOR THE EXHAUST SYSTEM TO REDUCE EXCESSIVE NOISE). I HAVE NEVER HEARD OF SEAT BRACKETS RUSTING OUT BEING NORMAL. I FEEL IF LEFT UNCHECKED, IT MAY BECOME A SAFETY ISSUE. DESPITE THE FACT I BOUGHT AN EXTENDED WARRANTY, IT APPEARS THEY WANT TO COME AS CLOSE TO $100 AS POSSIBLE (MY DEDUCTIBLE), FIX ONE ITEM, AND THEN GET ME TO COME BACK AGAIN, SO THEY CAN COLLECT MY $100 DEDUCTIBLE AGAIN FOR A PROBLEM THEY DID NOT ADDRESS THE FIRST TIME I COMPLAINED ABOUT IT. THEY SAID THE RUST IS NORMAL ALTHOUGH I HAVE NEVER IN ALL MY LIFE HAD A CAR THAT RUSTED OUT IN THAT AREA AND IT IS ABSOLUTELY NOT NORMAL, A HAZARD AND MUST BE FIXED. OBVIOUSLY, THEY HAVE CHOSEN TO DEAL WITH ISSUES THAT ARE ONLY SIMPLE, WHERE THEY CAN MAKE THE MOST MONEY/DON'T HAVE TO DOLE OUT ANY, AND AVOID ONES WHERE THE OBVIOUS SOLUTION IS TOO COSTLY, MAY COST THEM SOME MONEY, OR ARE TOO COMPLICATED. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .