RoadVitals

2011 Mercury Milan Airbags Problems

Owner-reported complaints naming the airbag system, filed with NHTSA

Data refreshed

Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
17
Latest Dec 5, 2024
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
9%
of 190 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 2011 Mercury Milan submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 17 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming airbag

Shown in the owner’s own words, exactly as filed

AirbagsDriver assistanceOther / unspecified
Filed Dec 5, 2024

I've been reading on all these recalls for my car and only one recall was fix which was when I took care of it but these past recalls on my car, and some of the recalls match up to the way my car is acting like and I bought this car used and I am concerned about the recalls and not being fix I would like to get my car checked for the past recalls on it bc I don't want to drive a car that has recalls that's not been fix and I do not want to put my life or anyone else in danger

NHTSA ID
11629029
Incident
Apr 1, 2024
Airbags
Filed May 27, 2022

RE: Safety Recall Notice 21S12 / NHTSA Recall 21V-158 ISSUE: "In the event of a crash that causes deployment of the driver airbag, the driver airbag inflator in your vehicle may explode." RISK: "If an airbag inflator explodes, sharp metal fragments could strike the driver or other occupants causing serious injury or death." MY COMPLAINT: I received this notice from Ford Motor Co. in APRIL 2021. Today is May 27, 2022, and the manufacturer has failed to remedy this situation or even to contact me with a possible resolution date for this situation. My life and safety as the only driver of this vehicle is seriously at risk every time I am on the road. This is a most egregious situation and I demand immediate repair. CONCLUSION: I need to know exactly what is being done by the NHTSA and the manufacturer to fix this problem immediately. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID
11466349
Incident
May 27, 2022
AirbagsFuel system
Filed Oct 24, 2019

THE OWNER OF THIS CAR IS NOT GETTING ANY NOTICES OF RECALLS. I HAVEN'T OWNED THIS CAR SINCE FIRST QUARTER OF 2014. PLEASE NOTIFY FORD THAT THEY NEED TO FIND OUT WHO OWNS THIS CAR NOW. NOTE: I LEASED THIS CAR FROM BLOOMINGTON, MN LINCOLN IN OCT. 2010.

NHTSA ID
11270842
Incident
Jan 20, 2014
Mileage
45,000 mi
AirbagsExterior lightingSteering
Filed Dec 29, 2018

IVE HAD LOSS OF POWER STEERING . WHEN CAR COMP RESET I HAD POWER STEERING AGAIN. POWER STEERING RACK WAS JUST REPLACED FEB 2017 TAIL LIGHT REPLACED..FLICKERED ON N OFF LIKE STROBE LIGHT. AIRBAG LIGHT ON

NHTSA ID
11164021
Incident
Feb 13, 2017
Mileage
160,000 mi
AirbagsOther / unspecified
Filed Dec 1, 2018

I RECENTLY RECIEVE A RECALL NOTICE THEN RECEIVE A MOTHER ONE FROM THE DEPARTMENT OF MOTOR VEHICLE DEPARTMENT I WENT TO THE FORD MARKET I BROUGHT IT FROM IN BROOKLYN NY N THEY SAID THEY DON'T DO THAT

NHTSA ID
11155341
Incident
Sep 13, 2018
Airbags
Filed Sep 4, 2018

TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TOME FOR THE RECALL REPAIR. THE CONTACT CALLED PREMIER FORD OF BAY RIDGE AT (347) 578-7900 (LOCATED AT 612 86TH ST, BROOKLYN, NY 11228) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11124218
Incident
Jul 15, 2016
Airbags
Filed Feb 13, 2018
Crash reportedFire reported

I DID RECEIVE A LETTER ABOUT A YEAR AGO REQUESTING TO TAKE MY CAR INTO FORD CONCERNING THE DRIVER AIR BAG AND OTHER THINGS THAT NEEDED TO BE CORRECTED AS WELL. ALL THE RECALL WORK WAS COMPLETED EXCEPT FOR THE AIR BAGS. WE WERE TOLD THAT THEY DID NOT HAVE THE PARTS NEEDED IN STOCK THAT WE WOULD BE NOTIFIED. AS OF TODAY PLANTATION FORD HAS REACHED OUT TO US, NOR HAS FORD MOTOR COMPANY. THE ONLY REASON WHY THIS CAME TO MIND WAS THAT WE HAD AN HIT AND RUN YESTERDAY, AND THE AIRS BAGS DID NOT WORK. * (RECALL RELATED INCIDENT) TS

NHTSA ID
11072648
Incident
Feb 12, 2017
Mileage
135,000 mi
Airbags
Filed Jan 5, 2018

TAKATA RECALL. I HAD PREVIOUSLY BEEN INFORMED BY FORD THAT THERE WAS A PROBLEM WITH FRONT PASSENGER AIRBAG AND THEY WOULD BE REPLACED. RECENTLY I RECEIVED ANOTHER LETTER ABOUT THE RECALL ( 16S26 ). IN THIS LETTER DATED DEC. 2017, IT STATES THE ISSUE WITH THE AIRBAGS AND TELLS ME THAT AS OF TODAY THERE IS NO SOLUTION. THEY GO ON TO SAY THAT PARTS FOR "CERTAIN VEHICLES" WILL BE AVAILABLE IN THE SPRING. NEXT IT TELLS ME TO "DO NOT ALLOW ANYONE TO SIT IN THE FIRST ROW PASSENGER SEAT". AS I READ THIS LETTER MY CAR IS #1 NOT USEABLE. #2 IT HAS A CONDITION THAT MAKES IT UNSELLABLE. #3 THERE IS NO PROVISION OR RESPONSIBILITY FROM FORD TO SOLVE THE ISSUE.

NHTSA ID
11060822
Incident
Dec 22, 2017
Airbags
Filed Dec 20, 2017

I HAVE BEEN AWARE OF THIS RECALL FOR SEVERAL YEARS NOW, BUT MY DEALERSHIP STILL DOES NOT HAVE THE REPLACEMENT PART FOR MY CAR. HOW DANGEROUS IS IT FOR ME TO DRIVE? YOUR RECALL NOTICE IS URGENT, YET MY DEALERSHIP SEEMS TO BE TAKING ITS TIME FIXING THIS REPAIR. *JS

NHTSA ID
11055663
Incident
Jul 1, 2016
Airbags
Filed Dec 14, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO BILLINGSLEY FORD (3804 W BROADWAY ST, ARDMORE, OK 73401, (580) 226-3300), BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
11054811
Incident
Jun 23, 2016
Airbags
Filed Nov 27, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (SCHUMACHER LINCOLN OF DELRAY, 2102 S FEDERAL HWY B, DELRAY BEACH, FL 33483, (561) 935-4208) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

NHTSA ID
11048628
Incident
Jun 1, 2016
Airbags
Filed Oct 30, 2017

TAKATA RECALL - LEGAL NOTICE RECEIVED 10/28/2017 ALERTING TO DEFECT OF TAKATA AIRBAG INFLATORS IN MY VEHICLE

NHTSA ID
11041293
Incident
Oct 28, 2017
Mileage
12,000 mi
Airbags
Filed Oct 23, 2017

FACTORY RECALL

NHTSA ID
11035837
Incident
Jul 16, 2016
Airbags
Filed Aug 10, 2017

TAKATA RECALL-I WAS NOTIFIED BY FORD BY LETTER DATED JULY 2016 OF THE SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384. NO ACTION HAS BEEN TAKEN TO DATE TO REPAIR OR REPLACE THE AIR BAG. WITH ALL THE PUBLICITY IN THE MEDIA OF THE POTENTIAL DANGER MY FAMILY NOW REFUSES TO RIDE IN MY VEHICLE. THE FORD DEALER DENIED ME A LOANER CAR.

NHTSA ID
11014534
Incident
Jul 1, 2016
Mileage
31,000 mi
Airbags
Filed Mar 22, 2017

TAKATA RECALL - STILL WAITING SINCE JULY, 2016 FOR BOTH OUR MERCURY MILAN AND LINCOLN MKZ TO HAVE NEW PASSENGER FRONTAL AIR BAGS REPLACED. CONCERNED ABOUT PASSENGER SAFETY SINCE FORD HAS DISCONNECTED THEM!!! HOW LONG MUST WE WAIT FOR THIS TO BE CORRECTED???

NHTSA ID
10967711
Incident
Jul 1, 2016
Airbags
Filed Jan 20, 2017

"TAKATA RECALL" IT HAS BEEN OVER SIX MONTHS SINCE THIS RECALL AND THERE IS STILL NO REMEDY? TO DATE, 11 PEOPLE HAVE BEEN KILLED BY FLYING DEBRIS, THE LATEST JUST LAST MONTH (DECEMBER, 2016). THE REMEDY SHOULD BE REMOVE THE DEFECTIVE AIRBAG AND REPLACE IT! HOW MANY MORE NEED TO DIE BEFORE THIS IS FIXED?

NHTSA ID
10946741
Incident
Jun 1, 2016
Mileage
73,000 mi
Airbags
Filed Nov 30, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/25/17*LJ UPDATED 7/12/18*JB

NHTSA ID
10928804
Incident
Jul 1, 2016

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .