2011 Mercury Milan Brakes Problems

The contact owns a 2011 Mercury Milan. The contact stated that while the vehicle was at the dealer for servicing, the contact was informed that the electronic brake control module had failed. The contact was informed that the electronic brake control module needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure, but no assistance was provided. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was unknown.

NHTSA ID

11662594

Incident

May 8, 2025

The contact owns a 2011 Mercury Milan. The contact stated that while his great-nephew was driving at an unknown speed, the brakes failed. The contact stated that the brake warning light was illuminated. The driver pumped on the brake pedal until the vehicle stopped. The contact took the vehicle to the local dealer, where it was diagnosed with needing the brake master cylinder, hydraulic module, and brake filler cap to be replaced. The vehicle was repaired. The manufacturer had been informed of the failure. The failure mileage was 126,077.

NHTSA ID

11431348

Incident

Aug 17, 2021

Mileage

126,077 mi

DURING A WINTERY MORNING I HAD TO APPLY THE BRAKES AND THE ABS LIGHT CAME ON FOR A FEW SECONDS AND THEN WENT OFF. BRAKING WAS ONLY NORMAL NOT URGENT OR ANYTHING LIKE THAT. AFTERWARDS THE BREAK PEDAL TRAVEL HAS INCREASED SIGNIFICANTLY AND HAVE BECOME SPONGY. BRAKING DISTANCE HAS INCREASED DRAMATICALLY. SAFETY IS A BIG ISSUE HERE BECAUSE AFTER DOING A LITTLE RESEARCH I'VE LEARNED THAT THIS IS ACTUALLY BECOMING A TYPICAL ISSUE FOR ANYONE WHO OWNS THIS CAR OR A FORD FUSION. MY LOCAL REPAIR SHOP TOLD ME THAT IT IS PROBABLY THE HYDRAULIC CONTROL MODULE WHICH IS PART OF THE ABS SYSTEM AND SURE ENOUGH I BELIEVE THEY ARE CORRECT. I CALLED THE DEALER I PURCHASED THE CAR FROM AND PARTS AND LABOR COME TO ABOUT $1,700.00!!! THIS PART SHOULD NOT FAIL AND IF IT DOES A RECALL NEEDS TO BE ISSUED BECAUSE I KNOW I'M NOT THE ONLY ONE WITH THIS COMPLAINT.

NHTSA ID

11174780

Incident

Feb 1, 2019

Mileage

105,000 mi

SOFT BRAKE PEDAL. WHEN BRAKING, PEDAL DESCENDS APPROXIMATELY 75% BEFORE PEDAL PRESSURE BECOMES FIRM. THIS OCCURS WHETHER THE VEHICLE IS IN MOTION OR NOT. THE MASTER CYLINDER WAS REPLACED BUT DID NOT SOLVE THE SOFT BRAKE PEDAL ISSUE. THE VEHICLE CANNOT BE SAFELY DRIVEN IN IT'S PRESENT CONDITION. FORD DIAGNOSIS WAS TO REPLACE THE ABS CONTROL MODULE AND ABS PUMP. THE TOTAL COST FOR THIS REPAIR IS $3,000.00. I UNDERSTAND THERE ARE MULTIPLE COMPLAINTS INVOLVING FORD AND ABS SYSTEM REPAIRS.

NHTSA ID

11156385

Incident

Dec 4, 2018

Mileage

136,000 mi

BOTH BRAKE LIGHTS WHEN OUT, AND WENT IN FOR REPLACEMENT BULBS AFTER WAITING IN THE DEALERSHIP FOR 7 HOURS I WAS TOLD THAT THE LED BRAKE LIGHTS WERE DEFECTIVE AND IT WOULD BE WELL OVER 1,000 TO FIX. I PURCHASED AN EXTENDED WARRANTY THAT THEY SAY COVERS NOTHING!!!! (CURRENTLY HAVE A BROKEN D RIVERSIDE DOOR HANDLE). I PURCHASED THE CAR USED LAST MAY, WITHIN 3 WEEKS I HAD TRANSMISSION ISSUES WHICH WERE COVERED BY THE WARRANTY, THEN THE DOOR HANDLE, NOW BRAKE LIGHTS. I FEEL THESE LIGHTS SHOULD BE PART OF A RECALL BECUZ WHO HAS OVER 1,000 DOLLARS TO REPLACE LED BRAKE LIGHTS??? I'M VERY UPSET AND DISAPPOINTED....ALSO BROKE AND CAN'T AFFORD THIS REPAIR......PLEASE HELP!!!!!!!

NHTSA ID

10748962

Incident

Aug 12, 2015

Mileage

70,600 mi

THE DRIVER'S SIDE BRAKE LIGHT BEGAN FLICKERING AFTER THE CAR WAS PARKED. I WAS ALSO INFORMED AFTER THIS WAS NOTICED THAT IT FLICKERS (GETS BRIGHTER) WHILE DRIVING. THE PASSENGER BRAKE LIGHT ALSO STAYED BRIGHTLY ILLUMINATED LAST YEAR, AND I WAS TOLD IT WOULD BE OVER $500 TO REPLACE THE LIGHT ASSEMBLY. FORTUNATELY, MY VEHICLE SUSTAINED AN ACCIDENT AND THE PASSENGER LIGHT WAS DAMAGED FURTHER AND REPLACED. NOW A DEFECT IS OCCURRING ON THE DRIVER'S SIDE.

NHTSA ID

10745042

Incident

Apr 6, 2015

Mileage

93,000 mi

BROUGHT THE CAR FOR STATE SAFETY INSPECTION. INSPECTION FAILED BECAUSE BRAKE LIGHTS WOULD NOT INCREASE BRIGHTNESS WHEN BRAKES APPLIED AND HEADLAMPS ON. LIGHTS APPEAR OK WHEN HEADLAMPS NOT ON. CAR IS UNSAFE TO DRIVE WHEN HEADLIGHTS ARE REQUIRED. FORD SAYS NOT COVERED UNDER WARRANTY OR UNDER EXTENDED WARRANTY. COULD COST NEARLY $1000.00 TO REPAIR. ONLINE FORUMS SEEM TO INDICATE IT IS A COMMON PROBLEM. AFRAID TO DRIVE THE CAR FOR FEAR IT WILL HAPPEN AGAIN AND I WON'T KNOW UNTIL SOMEONE RUNS INTO ME. *TR

NHTSA ID

10691667

Incident

Feb 25, 2015

Mileage

36,231 mi

THE LEFT REAR BRAKE LIGHT IS NOT FUNCTIONING. THIS LIGHT IS NOT A NORMAL INCANDESCENT BULB. IT IS AN LED THAT IS NOT OWNER-SERVICEABLE. THE ONLY FIX IS THAT THE ENTIRE TAILLIGHT ASSEMBLY NEEDS TO BE REPLACED BY THE DEALER AT A COST OF APPROXIMATELY $400. ANY BUYER'S EXPECTATION IS THAT WHEN A LIGHT BULB BURNS OUT, WE SHOULD BE ABLE TO REPLACE IT OURSELVES FOR FIFTY CENTS. SINCE THIS 50-CENT ITEM IS NOW UNEXPECTEDLY $400, THE NET EFFECT IS THAT ALL OWNERS WILL CONTINUE TO DRIVE AROUND WITH TWO OF THREE, ONE OF THREE OR NO BRAKE LIGHTS AT ALL. THIS SHOULD BE AN IMMEDIATE SAFETY RECALL. *TR *TR

NHTSA ID

10653568

Incident

Nov 6, 2014

Mileage

46,125 mi

I WAS MADE AWARE OF MY TAIL LIGHT NOT FUNCTIONING WHEN I APPLIED THE BRAKES. WHEN I TRIED TO REPLACE THE BULB, I SOON LEARNED THAT THE BRAKE LIGHT IS LED AND A SEALED UNIT, MAKING IT VIRTUALLY IMPOSSIBLE TO REPAIR. THE REPLACEMENT UNIT IS ASTRONOMICALLY EXPENSIVE, PRICES BETWEEN $150-$350 USED. IF THE UNIT HAD A REPLACEABLE BULB, THEN I WOULDN'T EVEN BE WRITING THIS. I UNDERSTAND THAT NOTHING WILL MOST LIKELY BE DONE ABOUT THIS, BUT IT IS WORTH NOTING THAT THIS IS A SAFETY CONCERN THAT NEEDS TO BE ADDRESSED. *TR

NHTSA ID

10637014

Incident

Sep 16, 2014

Mileage

31,000 mi

THE LED TAIL LAMP ASSEMBLY BEGAN FLICKERING AND AFTER A SHORT PERIOD OF TIME IT NOW DOES NOT LIGHT AT ALL. I HAVE NOTED OTHER MILAN VEHICLES IN MY AREA HAVING SIMILAR PROBLEMS. I ATTEMPTED TO OBTAIN PARTS TO REPAIR MY VEHICLE ONLINE AND ALSO THROUGH MY FORD DEALER AND WAS TOLD THAT THERE IS A SHORTAGE OF PARTS BECAUSE THIS DEFECT IS WELL KNOWN. THIS COULD CERTAINLY CAUSE AN ACCIDENT AT ANY TIME! I CANNOT PARK MY VEHICLE AS I NEED TO GET BACK AND FORTH TO WORK. IF I RECEIVE A FIX-IT TICKET FOR THIS I WOULD LIKE TO BILL IT TO FORD. IF A RECALL CAN BE FORCED TO ISSUE THEN I HOPE THAT YOU INITIATE ONE. *TR

NHTSA ID

10627589

Incident

May 7, 2014

Mileage

34,667 mi

I BOUGHT MY MILAN AT A USED FORD DEALER WHEN THE CAR WAS 2 YEARS OLD. WHEN I WAS DRIVING OFF OF THE LOT MY HUSBAND WAS FOLLOWING ME AND NOTICED THAT THE BRAKE LIGHT ON THE PASSENGER SIDE WAS OUT. ONE YEAR LATER THE BRAKE LIGHT ON THE OTHER (DRIVER) SIDE IS OUT. THE CAR IS NO LONGER UNDER FACTORY WARRANTY AND THE DEALER SAID IT WOULD COST TOTAL OF 417.00. THIS OBVIOUSLY IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED. *TR

NHTSA ID

10605668

Incident

Mar 25, 2013

Mileage

17,600 mi

WAS STOPPED BY A POLICEMAN BECAUSE HE SAID MY RIGHT TAILLIGHT WAS GOING CRAZY, BLINKING, ACTING WRONG FOR A BRAKING PROCESS. I HAD NO INDICATION THAT MY RIGHT TAIL LIGHT DID NOT WORK AND ALSO THAT MY RIGHT SIGNAL LIGHT DID NOT WORK. THERE IS NO INDICATION THAT THE BLINKER WAS NOT WORKING. PRIOR TO BEING STOPPED BY THE POLICEMAN, I HAD A DRIVER SHAKE THEIR HEAD AT ME WHEN I WAS TRYING TO CHANGE LANES TO A RIGHT LANE AND SHE WOULD NOT LET ME IN TO EXIT RIGHT. I DID NOT KNOW THAT THE RIGHT SIGNAL WAS NOT WORKING. THIS IS AN EXTREMELY UNSAFE CONDITION BECAUSE THE CAR DOE NOT REGISTER ANY INDICATION THAT THE LIGHT IS NOT WORKING FOR THE BRAKE AND ALSO FOR THE SIGNAL. IN ADDITION, FORD WILL NOT REPLACE THESE LIGHT ASSEMBLIES WITHOUT CHARGING FOR THEM, WHICH COST $500 EACH. IT IS NOT A SIMPLE BULB REPLACEMENT, BUT INSTEAD AN ENTIRE TAIL LIGHT ASSEMBLY FOR $500. I HAD MINE REPLACED BUT ONLY BECAUSE THE DEALER ARGUED WITH THEM AND I HAD TO PAY $100 DEDUCTIBLE FOR MY EXTENDED WARRANTY. THE DEALER TOLD ME THAT IF THE LEFT TAIL LIGHT GOES OUT, THIS COST WILL NOT BE COVERED BY FORD AND I WILL HAVE TO PAY THE ENTIRE COST OF $500. JUST THE FACT THAT THIS IS A SERIOUS SAFETY ISSUE, I WOULD THINK THIS WOULD BE A RECALL EVENT. THIS TAIL LIGHT ISSUE IS ALSO OCCURRING ON OTHER FORD CARS, INCLUDING THE LINCOLN MKZ. *TR

NHTSA ID

10594792

Incident

May 3, 2014

Mileage

42,000 mi

TL* THE CONTACT OWNS A 2011 MERCURY MILAN. THE CONTACT STATED THAT THE PASSENGER BRAKE LIGHT REMAINED ILLUMINATED WHEN THE BRAKE PEDAL WAS NOT DEPRESSED AND LEFT BRAKE LIGHT FAILED INTERMITTENTLY. THE CONTACT REPAIRED THE BRAKE LIGHT MOUNTING UNIT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 48,000. ..UPDATED 07-17-13 *BF

NHTSA ID

10514450

Incident

May 22, 2013

Mileage

48,000 mi