WE REALLY DON'T HAVE ANY INFORMATION REGARDING THE INCIDENT. THE CAR HAD BEEN PARKED OUTSIDE FOR APPROXIMATELY 4 HOURS, WHEN UPON WAKING AT AROUND 3:50 AM ON SUNDAY MORNING, I SMELLED A STRANGE ODOR EMANATING FROM SOMEWHERE IN THE HOUSE. AS I INVESTIGATED, I SOON FOUND OUT THAT THE SMELL WAS NOT IN THE HOUSE, BUT OUTSIDE, AND THAT'S WHEN I FOUND MY CAR ABLAZE. THE FIRE DEPARTMENT HAD ALREADY BEEN CALLED BY THE TIME I REALIZED WHAT IT WAS, AND THE FIRE WAS PUT OUT. NO POLICE CAME, AND NO REPORT WAS FILED. THE ONLY INFORMATION GIVEN TO ANY OFFICIAL WAS MY NAME, MY CELL NUMBER, THE LICENSE PLATE NUMBER, AND POSSIBLY THE VIN. THE 1997 MERCURY MOUNTAINEER NOW SITS IN MY DRIVEWAY. *TR
- NHTSA ID
- 10252041
- Incident
- Dec 13, 2008
Heating & air conditioningElectricalEngine+1 more
Filed Jul 10, 2002
IF DRIVING THROUGH A PUDDLE RIGHT FRONT WHEEL SPLASHES WATER ONTO SERPETINE BELT, RESULTING IN TEMPORARY LOSS OF POWER STEERING CONTROL/ ALTERNATOR CHARGE, AND AIR CONDITIONING. VEHICLE HAS BEEN CHECKED BY DEALER, WHO ADVISED CONSUMER THAT SINCE THERE WAS NO RECALL IT WAS NOT THEIR PROBLEM.*AK
- NHTSA ID
- 8013704
- Incident
- Jan 1, 1997
THE EXHAUST MANIFOLD HAS FAILED MORE THAN ONCE; THEREFORE, LEAKING A CONSIDERABLE AMOUUNT OF CARBON MONOXIDE WHICH CAUSES PASSENGERS AND DRIVER TO BECOME SLEEPY.*AK
- NHTSA ID
- 762549
PROBLEM MENTIONED ON VISIT IN DECEMBER 01. MY SON AND I EXPERIENCED CARBON MONOXIDE POISONING ON A TRIP TO CHICAGO 3/15/02. THERE ARE MANY SIMILAR VEHICLES IN THE RURAL AREA IN WHICH I LIVE. I FEEL A SERVICE ALERT SHOULD BE SENT FOR SIMILAR AGE MAKE VEHICLES THAT COME IN FOR SERVICE. ESPECIALLY IF THEY MENTION A TICK IN THE ENGINE. HAVE THERE BEEN OTHER REPORTS OF CRACKED EGR TUBES? NLM
- NHTSA ID
- 759913
- Incident
- Mar 15, 2002
Heating & air conditioningElectricalEngine+1 more
Filed Aug 15, 2001
THE MANUFACTURER RECOMMENDED THAT ALL THE FIRESTONE TIRES BE REPLACED, TWO OF THE ORIGINAL WILDERNESS AT TIRES THAT CONSUMER HAD ON HIS VEHICLE WAS REPLACED PRIOR TO RECALL, THERFORE CONSUMER WAS DENIED REIMBURSEMENT.*YH
- NHTSA ID
- 562514
- Incident
- Jul 3, 2000
I DON'T KNOW THAT IF THIS IS THE RIGHT PLACE I NEED TO BE, BUT MY SUV HAS QUITE A BIT OF RUST UNDERNEATH AND IN THE WHEELS, I CAN SCRATCH SOME OFF WITH CHIPPING COMING OFF, I HAVE MET WITH THE DEALERSHIP AND THE FORD REP, THEY SAY I HAVE SURFACE RUST AND IT WON'T RUST THREW THE STEEL, IN MY LIFE TIME, AND I AM UNEASE ABOUT THAT, MY SEAT BELTS HAVE A SMELL TO THEM AND I FEEL LIKE IT HAS HAD SOME WATER DAMAGED TO IT, BUT I DO NOT FEEL SAFE IN IT, THEY HAVE HAD TO REPLACE GASKETS, OIL PAN, CRANKSHAFT REAR SEAL, AND REAR MAIN SEAL, AND IT IS IN THE SHOP NOW FOR A POPING SOUND. I NEED TO KNOW WHAT I CAN DO NEXT TO GET THIS MATTER TAKEN CARE OF, I HAVE NEVER SEEN THIS MUCH RUST, CAN YOU PLEASE HELP ME, AND GIVE ME THE RIGHT DIRECTION TO GO NOW. I THANK YOU SO MUCH.
- NHTSA ID
- 720826
Driver assistanceEngine
Filed Feb 24, 2000
WHILE TRAVELING ENGINE WILL HESITATE OR STOP MOMENTARILY WHEN VEHICLE IS SLOWING OR STARTING TO ACCELERATE. MERCURY KNOWS OF THE PROBLEM, BUT DOESN'T KNOW HOW TO FIX IT. *AK.ET
- NHTSA ID
- 857467
RADIATOR LEAKS AROUND THE PLASTIC TANK WHICH IS CONNECTED TO CORE OF RADIATOR. PROBLEM HAPPENS ONLY WHEN WEATHER IS COLD. ONCE VEHICLE HAD HEATED IT DID NOT LEAK. CONTACTED DEALERSHIP & INFORMED VEHICLE OUT OF WARRANTY & NO RECALLS OR BULLETINS ON VEHICLE. *AK *ML
- NHTSA ID
- 857422
WHILE PARKED VEHICLE CAUGHT FIRE INSIDE THE ENGINE COMPARTMENT. DEALER HAS REPAIRED THE VEHICLE. *AK *ML
- NHTSA ID
- 856349
- Incident
- Jan 4, 2000
VEHICLE LOSES POWER STEERING COMPLETEY FOR UP TO 1 MINUTE AFTER GOING THROUGH PUDDLES OF WATER. LOSS OF STEERING AT SPEED IS VERY DANGEROUS. DEALER MAINTENANCE PERSONNEL CLAIM THIS IS FORD-WIDE PROBLEM AND THERE IS NO KNOWN FIX. I BELIEVE THIS PROBLEM COULD RESULT IN SEVERE ACCIDENTS.
- NHTSA ID
- 715622
- Incident
- Nov 23, 1999
GASKET ON THE MANIFOLD FAILED. YH
- NHTSA ID
- 549645
OIL PAN DRAINPAN FLAWED FROM FACTORY.
- NHTSA ID
- 609811
- Incident
- Jul 20, 1997
ENGINE MANIFOLD IS LEAKING GAS FUMES INTO THE VEHICLE. CONSUMER CONTACTED DEALER.*AK
- NHTSA ID
- 845930
- Incident
- Jun 15, 1999
EngineInterior & seatsVisibility
Filed Feb 18, 1999
INSTRUMENTAL LIGHTS DO NOT ILLUMINATE PROPERLY CAUSING POOR VISIBILITY, NO ABLE TO BE RECTIFIED.
- NHTSA ID
- 543969
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.