1998 Mercury Mountaineer Interior & seats Problems

DRIVERS SEAT BROKEN UNABLE TO ADJUST FOR PROPER VISION VIA WINDSHIELD.

NHTSA ID

10872444

Incident

Nov 6, 2015

Mileage

155,000 mi

1998 MERCURY MOUNTAINEER. THE DRIVERS DOOR WILL NOT UNLOCK FROM THE OUTSIDE WITH THE KEY AND MOST TIMES WILL NOT OPEN FROM THE INSIDE WITH THE LATCH HANDLE. I HAVE HEARD THAT THIS PROBLEM EXISTS WITH MOST 1998 - 2001 MERCURY MOUNTAINEERS, FORD EXPLORERS AND FORD RANGERS. IN THE EVENT OF AN EMERGENCY SUCH AS A CRASH, I MIGHT NOT BE ABLE TO GET OUT OF THE VEHICLE. *TR

NHTSA ID

10373161

Incident

Jun 20, 2009

Mileage

60,000 mi

TL*THE CONTACT OWNS A 1998 MERCURY MOUNTAINEER. WHILE CHECKING THE FLUIDS IN THE VEHICLE, THE HYDRAULIC SYSTEM FAILED THAT HOLDS THE HOOD. AS A RESULT, THE HOOD RELEASED AND NEARLY CRASHED THE CONTACTS HAND. THE MANUFACTURER STATED THAT THERE WERE NO RECALLS ON THAT COMPONENT, HOWEVER, THEY WOULD INVESTIGATE THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 86,000. UPDATED 10/16/07 *TR

NHTSA ID

10204521

Incident

Sep 30, 2007

Mileage

86,000 mi

DT*: THE CONTACT STATED RECALL LETTER # 02S28 WAS RECEIVED REGARDING THE SEAT BELT. WHEN THE VEHICLE WAS TAKEN TO A SERVICE DEALER TO REPLACE SEAT BELT BOLT, THE CONTACT REQUESTED TO HAVE A REMOTE DOOR OPENER INSTALLED ON THE VEHICLE, AS WELL. WHILE THE SERVICE DEALER WAS ATTEMPTING TO INSTALL THE REMOTE DOOR OPENER, THERE WERE PROBLEMS PROGRAMMING THE REMOTE WHICH RESULTED IN A MALFUNCTION OF THE DRIVER SIDE DOOR. THE DRIVER DOOR WOULD NOT LOCK OR UNLOCK. THE CONTACT EXPRESSED UNHAPPINESS WITH THE LONG WAIT AND THE RUN AROUND FROM THE DEALER IN REPAIRING THE VEHICLE.

NHTSA ID

10173066

Incident

May 15, 2006

Mileage

77,000 mi

I BOUGHT MY VEHICLE ABOUT 3 YEARS AGO. IT HAD 60,000 ON THE ODOMETER. THE BACK WINDSHIELD WIPER NEVER WORKED, AND DOES ONCE IN A WHILE AND THE RADIO LIGHT NEVER STAYS ON. ONCE IN A WHILE IT WILL SHOW THE STATION OR THE TIME. MY DRIVERS SIDE DOOR HANDLE HAS ALWAYS BEEN LOOSE. MY ENGINE LIGHT CAME ON A YEAR AFTER I GOT IT AND IT WILL NOT GO OFF. IT SAY EGR FLOW INSUFFICIENT AND YET I HAVE REPLACED ALL OF THOSE AND HAD THE COMPUTER RESET. THE PASSENGER SIDE DOOR DOES NOT LOCK UNLESS I LOCK IT BY HAND AND THEN YOU CAN'T OPEN IT. THE BACK SEATS SOMETIMES LOCK AND OTHER TIMES WON'T. MY SEAT WAS RECALLED AND I TOOK IT, AND NOW IT IS BROKEN. THESE CARS ARE NOT MADE VERY WELL AND I THINK WE SHOULD GET LETTERS ON THE RECALLS. I HAVEN'T RECEIVED BUT ONE LETTER AND I TOOK IT IMMEDIATELY, BUT I SEE THERE HAVE BEEN OTHER RECALLS AND I WASN'T NOTIFIED. WHAT SHOULD I DO NOW? *JB

NHTSA ID

10164421

Incident

Mar 1, 2003

Mileage

63,000 mi

DT*: THE CONTACT STATED THE HOOD LATCH CORRODED AND THE LATCH PIVOT WAS STUCK IN THE OPEN POSITION. THE VEHICLE WAS NOT TAKEN FOR INSPECTION. THERE IS A NHTSA RECALL, # 99V164000, REGARDING THE HOOD LATCH. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.

NHTSA ID

10155028

Incident

Apr 11, 2006

Mileage

80,000 mi

I HAVE A 1998 MERCURY MOUNTAINEER. HAVE DRIVEN THIS VEHICLE SINCE NOV. 1999. HAVE SEVERAL COMPLAINTS WITH VEHICLE. REAR WIPER HAS WORKED ABOUT 20% OF THE ENTIRE TIME I HAVE OWNED VEHICLE. IT DOES NOT WORK AT PRESENT AND HAS NOT WORKED FOR OVER TWO YEARS. GOT TIRED OF TRYING TO HAVE IT REPAIRED. LIGHTS ON STEREO HAS BEEN GOING OFF AND ON SINCE I HAVE OWNED THE VEHICLE. SOMETIMES LIGHT WILL STAY OFF FOR A WEEK. AFTER PLAYING A CD IN THE CD PLAYER (NOT CHANGER), CD BECOMES VERY HOT AND IT USUALLY DESTROYS CD. DRIVER'S SIDE DOOR LOCK DID NOT WORK FOR ABOUT A YEAR AND THEN STARTED WORKING. SOMETHING FELL OUT OR BROKE OFF OF THE PASSENGER SIDE DOOR AND DOOR LOCK WILL NOT LOCK AUTOMATICALLY. POWER ANTENNA STARTED NOT GOING DOWN COMPLETELYABOUT TWO WEEKS AGO AND NOW WILL NOT WORK AT ALL EVEN THOUGH POWER IS STILL GOING TO IT BECAUSE YOU CAN HEAR THE MOTOR. HAVE HAD ALL RECALLS DONE ON VEHICLE EXCEPT THE BOLT REPLACED ON DRIVER'S SIDE SEAT. THERE HAVE BEEN ABOUT FOUR RECALLS ON VEHICLE SINCE I HAVE OWNED IT. POWER LOCK ON REAR DOOR WILL NOT UNLOCK UNLESS YOU USE THE KEY. IT WOULD SEEM THAT THERE IS SOME MAJOR ELECTRICAL PROBLEMS WITH VEHICLE. THIS SHOULD HAVE BEEN CHECKED ON THESE VEHICLES LONG AGO. *AK

NHTSA ID

10114209

Incident

Jul 25, 2000

MERCURY MOUNTAINEER DRIVERS SEAT LATCH ASSEMBLY BROKE. SEAT IS IN AN UN-DRIVABLE POSITION. DEALER MAINTENANCE SAYS IT WILL COST $250 PLUS LABOR AND TAXES AND FEES TO REPAIR THIS POORLY DESIGNED FORD COMPONENT. I BELIEVE THERE ARE MANY OTHER PEOPLE THAT SHARE THIS COSTLY PREDICAMENT AND IT IS ALL DUE TO POOR DESIGN AND THE MANUFACTURER KNOWS IT. THERE SHOULD BE A RECALL OR SCHEDULED MANUFACTURERS REPAIR FOR THIS ITEM. IN A CRASH A REAR SEAT PASSENGER COULD POSSIBLY THRUST THE SEAT BACK OF THE DRIVER FORWARD CAUSING THE DRIVER SERIOUS INJURY OR WORSE. *NM

NHTSA ID

10093927

Incident

Oct 11, 2004

Mileage

105,000 mi

THE DRIVERS SEAT WAS BROKE, BECAUSE THE BOLT HAD BROKEN. THE CONSUMER HAD THE SEAT REPAIRED AT HER EXPENSE. THERE WAS A RECALL ON THE SEAT AND THE CONSUMER NEEDED TO TAKE THE VEHICLE BACK TO THE DEALER TO HAVE THE SEAT REPAIRED AGAIN. THE DEALERSHIP WAS NO LONGER IN BUSINESS. THE CONSUMER WAS ALSO TOLD THAT SHE WOULD BE REIMBURSED FOR THE FIRST REPAIR. NOW THEY ARE REFUSING A REFUND SINCE IT HAS BEEN A YEAR. 03V281000. *JB

NHTSA ID

10095497

Incident

Sep 14, 2004

Mileage

68,500 mi

DEALERSHIP PERFORMED THE RECALL REPAIRS UNDER RECALL 03V281000. THE DEALER WHO PERFORMED THE RECALL ASSERTED THAT THE LEFT FRONT RECLINER CONTROL WAS NOT PART OF THE RECALL SCOPE AND THEY REFUSED TO REPAIR THE COMPONENT. *LA THE RECLINER CONTROL LEVER BROKE DUE TO METAL FAILURE. THE CONSUMER DID NOT HAVE THE ABILITY TO RECLINE THE SEAT BACK. *JB

NHTSA ID

10059652

VEHICLE CONTINUED TO EXPERIENCE PROBLEMS WITH THE DRIVER'S SEAT BOLT AFTER RECALL WAS PERFORMED. *PH THE CONSUMER STATED THE VEHICLE EXPERIENCED A PROBLEM WITH THE SEATS PRIOR TO RECEIVING THE RECALL. THE REPLACING BOLT WAS STILL NOT PROVIDING THE PROPER SUPPORT NEEDED TO KEEP THE DRIVER'S SEAT FROM EXPERIENCING LOOSENESS, WHICH OCCURRED WHILE THE VEHICLE WAS IN MOTION, WHICH CAUSED THE CONSUMER TO MAKE FREQUENT STOPS TO BRING THE SEAT BACK TO ITS PROPER POSITION. *JB *NM

NHTSA ID

10055482

MY POWER DOORS WON'T UNLOCK ALONG WITH ITS REMOTE, THE KEY AND THE DOOR LOCK/UNLOCK BUTTON. THIS HAS BEEN HAPPENING ON AND OFF FOR THE PAST MONTH. HOWEVER, WHEN THE CAR GOES INTO DRIVE, THE DOORS LOCKED AUTOMATICALLY. *LA

NHTSA ID

10041300

Incident

Oct 5, 2003

I RECEIVED A RECALL NOTICE FOR MY 1998 MERCURY MOUNTAINEER FOR A SEAT RECLINER BOLT. I MADE AN APPOINTMENT WITH MY DEALERSHIP. THEY TOLD ME THAT THY COULD NOT REPAIR AND DO THE RECALL AS THE SEAT WOULD NOT RECLINE. THE LEVER TO RECLINE THE SEAT BROKE OFF IN MY HAND ABOUT SIX MONTHS AGO. I FIGURED THAT WAS THE SHABBY CRAFTSMANSHIP THAT WAS BEING REPAIRED. NOW I HAVE AN AUTO STILL IN NEED OF SAFETY REPAIR AND THE DEALERSHIP REFUSES TO FIX IT. I HAVE CALL MERCURY DIRECTLY AND THEY TOLD ME ITS UP TO THE DEALER. *JB

NHTSA ID

10041192

Incident

Sep 19, 2003

ELECTRONIC CONTROLS OPERATED BY THE GENERIC CONTROL MODULE (WIPERS, REAR DEFROSTER, POWER WINDOWS ETC.) HAVE LOCKED UP. THROTTLE STICKS AFTER FULL STOP AND USE OF CRUISE CONTROL AND NEEDS EXCESSIVE FORCE TO MOVE FORWARD. EXISTING RECALLS SHOULD COVER THESE REPAIRS, AS WELL AS TWO OTHER RECALLS FOR THE CORROSIVE HOOD LATCH, AND SPEED CONTROL WHERE THE THROTTLE COULD ICE UP IN PROLONGED COLD WEATHER. I WENT IN ARMED WITH DOCUMENTATION AND THE RECALL INFORMATION FROM THE WEBSITE BUT THE SAYVILLE FORD DEALERSHIP IN SAYVILLE, NY, REFUSED TO SERVICE THEM, STATING THEY WERE "CAMPAIGNS" NOT ACTUAL RECALLS. IF YOUR VEHICLE DOESN'T COME UP FOR SERVICE ON THEIR COMPUTER, THEY DO NOT ACKNOWLEDGE THE LEGAL RECALLS AND WON'T DO THE REPAIRS. RECALL #'S: 00V072000, 99V062001, 99V164000, 97V074000.*AK

NHTSA ID

10029148

Incident

Jul 22, 2003

Mileage

29,500 mi

1998 MERCURY MOUNTAINEER. AUTOMATIC DOOR LOCKS WILL NOT UNLOCK. THIS ALSO CAUSES A PROBLEM WHEN TRYING TO UNLOCK THE VEHICLE WITH THE KEY(WON'T UNLOCK).HE HANDLES BRAKE WHEN TRYING TO GET OUT OF CAR. I WAS STUCK IN MY CAR AT THE POST OFFICE TODAY AND HAD TO CLIMB OUT OF THE WINDOW TO GET OUT. THANK GOD THIS WAS NOT AN EMERGENCY SITUATION AND KIDS WERE NOT WITH ME.*AK

NHTSA ID

10028724

Incident

Jul 21, 2003

HANDLE TO ADJUST VERTICAL SEAT ALIGNMENT BROKE OFF. DEALER SAID IT WAS COMMON VEHICLE PROBLEM.*AK

NHTSA ID

759793

Incident

Mar 1, 2002

WHILE DRIVING ON HIGHWAY WITH CRUISE CONTROL ON, HAD TO SLOW DOWN, APPLIED BRAKES, BUT IT DIDN'T TURN OFF THE CRUISE CONTROL. KEPT APPLYING BRAKES, AND CRUISE CONTROL FINALLY TURNED OFF. HAD VEHICLE SERVICED FOR HOOD LATCH RECALL, AND LET THEM KNOW ABOUT CRUISE CONTROL PROBLEM. HOWEVER, WAS NOT ABLE TO FIX IT BECAUSE THEY HAD TO ORDER A CARBURETOR KIT. *AK

NHTSA ID

859856

Incident

Feb 12, 2000

MAY 5,1998 CAR DIED WHEN IT WAS GOING UP AN INCLINE GETTING ON THE FREEWAY. JUNE 3,1998 THE DOOR LOCKS WOULD NOT WORK,PLUS THE STEREO WHEN WE STOPPED LET OUT A HIGH PITCHED NOISE AND THEN STOPPED WORKING ABOUT AN HOUR LATER IT WAS OK AGAIN. LATER THAT EVENING THE CAR TRIED TO DIE AGAIN THE LIGHTS WENT DIM. JUNE 9,1998 WE WERE DRIVING ON THE FREEWAY AND THE LIGHTS ON THE DASH (50 THRU 80MPH)WENT OUT. JUNE 19,1998 PROBLEMS AGAIN CAR NOT WANTING TO START ALL THE TIME-DEALERSHIP INSTALLED FLIGHT DATA RECORDER UNTIL JUNE 26,1998 WHEN STEREO STARTED AGAIN AND DATA RECORDER WENT OUT. JULY 14,1999 CAR MAKING LOUD NOISE BROUGHT BACK TO DEALERSHIP THEY HAD TO REPLACE ALTENATOR/TENSIIONER/BELT. JULY 26,1999 CAR OVERHEATS AFTER DRIVING LESS THAN A MILE AWAY TOWED TO DEALERSHIP THEY REPLACE THERMOSTAT/THERMOSTAT HOUSING/GASKET . PICK CAR UP ON JULY 29,1999 FROM DEALERSHIP DRIVE 3.3 MILES FROM DEALERSHIP AND THE CAR CATCHES ON FIRE ON DRIVERS SIDE UNDER AROUND WERE THE FUSES ARE. CAR GETS REPAIRED THEN ON SEPT.22,1999 HAD TO BRING BACK AFTER DRIVING CAR THE HEADLIGHTS START TO FLASH ON & OFF. WELL ARE REARVEIW MIRROR HAS THE AUTO DIMING HEADLIGHTS THAT HAVE NOT WORKED FOR A WHILE NOW BUT I AM TIRED OF MESSING WITH THIS LEMON. OH BEFORE THE FIRE SOMETIMES WHEN YOU PUT THE TURN SIGNAL ON IT WOULD BUZZ. THIS IS THE PROBLEMS WE BROUGHT TO THE DEALERSHIP. MANY TIMES THE LIGHTS DIMMED BUT IT WOULD BE OK AFTER A LITTLE WHILE. *AK

NHTSA ID

720404

Incident

Jul 13, 1999

LEVER TO LOWER SEATBACK HAS BEEN BENDING EACH TIME I GET OUT FOR LAST YEAR, NOW IT BROKE OFF. I BECAME HANDICAPPED LITTLE OVER A YEAR AGO AND HAVE TO SLIDE OUT OF SEAT TO GROUND. LEVER HAS BEEN BENDING FOR I HAVE TO GO OVER IT, AND I HAVE TO RE-BEND IT TO ACCESS ELECTRIC LUMBAR BUTTON.

NHTSA ID

719205

Incident

Feb 18, 2000

WHEN DRIVING WITH ANY BODY PRESSURE ON SEAT THE SEAT WILL MOVE. DEALER CONTACTED AND CANNOT REMEDY PROBLEM. PROBLEM STILL EXISTS. PROVIDE FURTHER INFORMATION. *AK

NHTSA ID

844530

Incident

Oct 1, 1998

RECALL NUMBER 99V164000 SECONDARY HOOD LATCH, ARRIVED TO THE DEALER ON SCHEDULED APPOINTMENT, BUT NO PARTS WERE AVAILABLE TO CORRECT THE PROBLEM. REPAIRED BY DEALER ON 8/18/99. *AK

NHTSA ID

843856

FRONT TAG BRACKET FALLING OFF/ REQUIRED REATTACHMENT. MJS

NHTSA ID

545583

Incident

Jul 21, 1998

FRONT SEAT BACK ADJUSTMENT IS LOCATED ON LEFT, WHEN DRIVER EXITS THE VEHICLE AND BENDS THE LEVER, BENDING THE LEVER CAUSES STRESS & DAMAGE. YH

NHTSA ID

608552