BrakesPowertrain (other)
Filed Apr 13, 2017
TL* THE CONTACT OWNS A 2003 MERCURY MOUNTAINEER. WHILE DRIVING, THE TRANSMISSION FAILED TO SHIFT. WHILE PARKED, THE EMERGENCY BRAKES FAILED AND CAUSED THE VEHICLE TO ROLL AWAY. THE CONTACT WAS ABLE TO GAIN CONTROL OF THE VEHICLE. IN ADDITION, THE BRAKE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE LINES AND HOSES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE ISSUE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
- NHTSA ID
- 10972300
- Incident
- Nov 15, 2016
- Mileage
- 200,000 mi
MY ABS BRAKE LIGHT POPS ON AND OFF CONSTANTLY. *TR
- NHTSA ID
- 10459908
- Incident
- May 29, 2012
- Mileage
- 64,000 mi
TL* THE CONTACT OWNS A 2003 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, HE APPLIED THE BRAKES AND THE BRAKE PEDAL DEPRESSED TO THE FLOOR. THE VEHICLE COASTED TO A STOP AND WAS TOWED TO AN INDEPENDENT REPAIR SHOP. THE CONTACT WAS INFORMED THAT THE BRAKE LINES RUPTURED AND THE VEHICLE LOST ALL BRAKE FLUID. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
- NHTSA ID
- 10413892
- Incident
- Jul 7, 2011
- Mileage
- 79,000 mi
BrakesDriver assistance
Filed May 16, 2011
TL*THE CONTACT OWNS A 2003 MERCURY MOUNTAINEER. THE CONTACT STATED THE BRAKE AND ACCELERATOR PEDALS FAILED SIMULTANEOUSLY. WHILE DRIVING 55 MPH WITH THE BRAKE PEDAL ENGAGED THE PEDAL EXTENDED TO THE FLOOR BOARD. SIMULTANEOUSLY, THE ACCELERATOR PEDAL AND THE BRAKE PEDAL WAS STUCK IN THE DOWN POSITION. AS THE VEHICLE TRIED TO SLOW DOWN THE BRAKES WERE ON FIRE. THE CONTACT THRUST THE GEAR INTO PARK, PULLED THE EMERGENCY BRAKE WHICH FAILED TO FUNCTION, TURNED THE ENGINE OFF AND WAS ABLE TO EXIT FROM THE VEHICLE WITHOUT BEING INJURED. THE FIRE WAS EXTINGUISHED. THE FIRE DEPARTMENT FILED A REPORT. THE VEHICLE WAS TOWED TO AN AUTO REPAIR SHOP. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS STATED THERE WAS NO RECALL AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 112,000.
- NHTSA ID
- 10400970
- Incident
- May 13, 2011
- Mileage
- 112,000 mi
AFTER SPENDING HOURS TRYING TO REMOVE BACK DISC-DRUMS FOUND THAT THE EBRAKE SHOES HAD RELEASED FROM THE LININGS ON BOTH SIDES REAR OF A 2003 MERCURY MOUNTAINEER THE ADHESIVE ON THE SHOES HAD RELEASED FROM THE SHOE. *TR
- NHTSA ID
- 10323692
- Incident
- Apr 1, 2010
- Mileage
- 80,000 mi
BrakesInterior & seatsPowertrain (other)+2 more
Filed Jul 29, 2006
2003 MERCURY MOUNTAINEER AWD 4.0L. WE PURCHASED OUR MOUNTAINEER IN JUNE OF 2004, WITH 22,000 MILES ON THE ODOMETER. APPROXIMATELY 300 MILES INTO OUR OWNERSHIP, WE EXPERIENCED A FRONT BEARING WINE. DEALERSHIP COVERED DEFECT UNDER 3 YEAR / 36,000 MILE WARRANTY. OTHER DEFECTS COVERED...REPLACEMENT OF THE REAR SPEED SENSOR AT 23,454 MILES. A 2ND ABS PROBLEM REQUIRED A NEW ACTUATOR SPEED CONTROL SWITCH ASSEMBLY AT 28,419 MILES. TRANSMISSION SHIFT SOLENOID REPLACED AT 32,075 MILES. DRIVER SIDE PASSENGER WINDOW MOTOR REPLACED AT 33,443 MILES. RECALL ON REAR GLASS HATCH LIFT STRUTS AT 27,379 MILES. JANUARY 23, 2006 OUR MOUNTAINEER NOW HAS 42,777 MILES ON THE ODOMETER. WE NOTICED A LOW PITCH NOISE STARTING AT 25-30 MPH AND BECOMING HIGHER IN PITCH AT HIGHER SPEEDS. OUR LOCAL LINCOLN / MERCURY DEALERSHIP SERVICE ADVISOR DETERMINED WE HAD A FAULTY REAR AXLE RING & PINION GEAR SET. THEY REBUILT OUR REAR AXLE USING THE VIN # TO DETERMINE ACTUAL BILL OF SALES DATE, WHICH WAS JUNE OF 2003. THIS GAVE US A WARRANTY UNTIL JUNE OF 2006 THUS NEARING THE END OF OUR 36 MONTHS WARRANTY. WE REGRETFULLY ADMIT PAYING A $200.00 DEDUCTIBLE THE DEALERSHIP ASKED FOR. WE DROVE OFF WITH OUR NEWLY REBUILT AXLE IN OUR MOUNTAINEER. OUR NOISY AXLE NEVER WENT AWAY. THE DEALERSHIP BLAMED THIS DUE TO WORN AND NOISY TIRES. WE REPLACED THESE TIRES AT 47,500 MILES OR 4,500 MILES AFTER THE ORIGINAL AXLE NOISE COMPLAINT WITH NO REAL APPARENT CHANGE TO OUR NOISY PROBLEM. OUR MERCURY MOUNTAINEER WENT BACK INTO THE SHOP AT 48,300 MILES WITH A NOISE STILL DISTINCTIVE FROM THE REAR. AGAIN OUR LOCAL MERCURY DEALERSHIP TOOK A LOOK AT THE SUV WITH THE SERVICE MANAGER RIDING IN THE VEHICLE. HIS COMMENT... SOUNDS LIKE AN ON-GOING REAR AXLE ISSUE. HE WOULD CHECK WITH HIS DISTRICT MANAGER ABOUT REPLACING THE ENTIRE AXLE ASSEMBLY THIS TIME AROUND. THEY CONTACTED US BY PHONE THE NEXT DAY. THEY DIDN'T BELIEVE IT WAS THE AXLE, BUT ONE OF THE REAR OUTER HUB WHEEL BEARING ASSEMBLIES. IT WOULD COST US $270.00. *JB
- NHTSA ID
- 10163859
- Incident
- Jul 21, 2006
- Mileage
- 22,300 mi
DT: CONTACT STATES WHILE DRIVING 2003 MERCURY MOUNTAINEER SHE WAS TURNING AND PRESSED ON THE BRAKES THE PEDAL FELL OFF. THE SERVICE DEALER STATED THE REASON THIS HAPPENED WAS BECAUSE THE BRACKET BROKE. *AK THE BRAKE PEDAL FELL OFF WHEN PRESSED BECAUSE A SELF LOCKING BOLT WAS NEVER INSTALLED DURING ASSEMBLY. *NM
- NHTSA ID
- 10126010
- Incident
- Jun 19, 2005
- Mileage
- 29,000 mi
THE ROTORS WERE PITTED AND RUSTED ON THE CONSUMERS 2003 MERCURY MOUNTAINEER. *JB THE BRAKES WOULD TAKE TOO LONG TO WORK. THE FRONT PADS AND REAR PADS WERE WORN, REPLACED AND RESURFACED. *SC *JB
- NHTSA ID
- 10127971
- Incident
- Aug 10, 2004
- Mileage
- 30,000 mi
BrakesElectricalEngine+1 more
Filed Oct 27, 2004
THE PROBLEM PERSISTED AND CONCERN WITH STALLED VEHICLE, SERVICED AND PROBLEM STILL CONTINUE. *BF THESE PROBLEMS ELEVATED TO VEHICLE STALLING, THE ALTERNATOR WAS REPLACED, THERE WERE CONTINUOUS OCCURRENCES OF THE BATTERY FAIL/CHECK ENGINE INDICATOR LIGHT, VIBRATION WHEN BRAKING, AND THE TORQUE CONVERTER LOCKED. THE CONSUMER REQUESTED A NEW LEASE AND OR EARLY TERMINATION OF THE LEASE. *SC
- NHTSA ID
- 10099122
- Incident
- Aug 19, 2003
WHEN APPLYING THE BRAKES, SOMETIME THE DRIVERS FOOT HIT THE GAS PEDAL, AND CAUSED A LONGER STOPPING DISTANCE. THE PEDALS WERE TOO CLOSE AND ON THE SAME HORIZONTAL PLAIN WHEN THE BRAKES WERE DEPRESSED. *AK *SCC *JB
- NHTSA ID
- 10034144
- Mileage
- 21,000 mi
INTERMITTENTLY THE BRAKE LIGHTS STAYING LIT AFTER VEHICLE IS TURNED OFF AND KEY IS REMOVED. LIKELY THAT THIS FAILURE ALSO CAUSED THE BRAKE LIGHTS TO REMAIN LIT WHILE DRIVING, RENDERING THE SIGNAL INEFFECTIVE. LIGHTS ACTUALLY STAYED ON TWO OCCASIONS CAUSING A DEAD BATTERY ONCE. LIGHTS WERE NOTICED THE SECOND TIME, AND WIGGLING THE BRAKE PEDAL EXTINGUISHED ALL THREE INDICATORS. DEALER REPLACED THE BRAKE LIGHT SWITCH UNDER WARRANTY. *NLM
- NHTSA ID
- 10018718
- Incident
- Apr 25, 2003
- Mileage
- 16,400 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.