Body & structureElectrical
Filed Aug 7, 2013
I'VE BEEN REVIEW THIS SITE AND SEE WHERE SEVERAL PEOPLE ARE EXPERIENCING THE SAME ISSUES THAT I AM HAVING WITH MY 2003 MOUNTAINEER. THE REAR GATE IS CRACKING AROUND THE EMBLEM. I'VE HAVE REPORTED THIS TO FORD AND THEY TELL ME I CAN PAY TO FIX IT AND IF THERE IS RECALL THEY WILL REIMBURSE ME. IN ADDITION I AM ALSO EXPERIENCING THE DOOR AJAR LIGHT COMING ON WHEN ALL ARE SHUT AND SECURE. I HAVE CONTACT FORD AND SEVERAL LOCAL DEALERSHIPS. THE DEALERSHIP ALL TELL ME THEIR HANDS ARE TIED UNTIL FORD MAKES A DECISION AND THAT I AM NOT ALONE. FORD REFUSES TO DO ANYTHING. IT'S ALMOST LIKE THEY DON'T CARE. WITH ALL THESE COMPLAINTS WHY ISN'T THIS AGENCY DOING SOMETHING? *TR
- NHTSA ID
- 10534061
- Incident
- Aug 7, 2013
- Mileage
- 92,123 mi
Body & structureElectricalPowertrain (other)
Filed Jun 13, 2012
FORD HAS A TSB ON THEIR WEBSITE FOR THE PROBLEMS I AM HAVING WITH MY VEHICLE. I CONTACTED TYEM AND I WAS TOLD THAT I HAVE TO PAY FOR THE REPAIRS. WHAT I DO NOT UNDERSTAND IS IF THERE ARE SOOO MANY COMPLAINT FROM CONSUMERS ON THIS VEHICLE FOR THE SAME ISSUES IS THAT NOT THE RESPONSIBILITY OF THE MANUFACTURE BEING IT CONSIDERED A DEFECTIVE PRODUCT? I HAVE TO CHILDREN AND THIS IS OF EXTREME CONCERN TO ME THAT THESE ISSUES ON MY CAR CAN CAUSE AN ACCIDENT. -BACK TRUNK DOOR IS CRACKED DOWN THE LATCH. -THE CAR DOESN'T SHIFT CORRECTLY AND TIRES SEEM LOOSE -THE OVERDRIVE LIGHT IS BLINKING ALL THE TIME AND THE TRANSMISSION IS SIGNALING.. I HAVE FOUND SO MANY WEBSITES WITH COMPLAINTS ABOUT THE SAME ISSUES ON 2003-2004 MERCURY MOUNTAINEERS. *TR
- NHTSA ID
- 10461435
- Incident
- May 4, 2012
Electrical
Filed May 29, 2012
THE WORD DOOR AJAR ON MY DASH BOARD KEEPS TELL ME THAT A DOOR IS OPEN WHEN ALL THE DOORS ARE CLOSED AND I THINK THATS WHY MY INSIDE LIGHTS AND THE LIGHTS ON MY OUTSIDE MIRRAS TAKES 15-20 MIN'S TO GO OFF AFTER I HAVE ALARMED THE VEHICLE AND WHEN I GET IN TO DRIVE THE LIGHTS SHOULD GO OFF ADMEDILY BUT THEY DONT. *TR
- NHTSA ID
- 10459915
- Incident
- May 29, 2012
ElectricalExterior lighting
Filed May 29, 2012
THE INSIDE DOME LIGHTS AND THE LIGHTS ON THE OUTSIDE SIDE MIRRORS DO NOT GO OFF UNTIL 15 TO 20 MIN'S AFTER IT HAS BEEN ALARMED THIS HAS RUN DOWN MY BATTERY I HAD TO BUY A NEW BATTERY. *TR
- NHTSA ID
- 10459912
- Incident
- May 29, 2012
Electrical
Filed Jun 17, 2010
TL* THE CONTACT OWNS A 2003 MERCURY MOUNTAINEER. WHILE DRIVING LESS THAN 40 MPH, THE DASHBOARD ILLUMINATED AND THE VEHICLE LOST ALL POWER. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER NOR THE DEALER FOR REPAIRS, DIAGNOSTIC TESTING NOR TO REPORT THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 87,700.
- NHTSA ID
- 10336777
- Incident
- Jun 17, 2010
- Mileage
- 87,000 mi
Body & structureElectricalEngine+3 more
Filed Jan 3, 2010
I HAVE 2003 MERCURY MOUNTAINEER AND I HAVE HAD IT SINCE FEBRUARY 2007. I HAVE HAD NUMEROUS PROBLEMS WITH IT AND THE LAST PROBLEMS WAS THE BREAKING POINT. I HAVE THREE MORE YEARS TO PAY FOR THIS VEHICLE AND I WANT SOMETHING TO BE DONE ABOUT THE PROBLEMS WITH THIS VEHCILE. FORD SHOULD BE HELD RESPONSIBLE FOR THIS VEHICLE AND FIXING THE PROBLEMS ASSOCIATED WITH IT. I PURCHASED THIS VEHICLE FROM COMMUNITY FORD IN NEW ALBANY, MS IN FEBRUARY 2007 WITH 45,000 MILES ON IT. I COULDN'T GET AN EXTENDED WARRANTY OR ANY WARRANTY WITH THE VEHICLE I WAS TOLD. AFTER A YEAR, I HAD TO REPLACE THE FRONT END AND IT WAS $500.00 AT GEORGE'S TIRE SERVICES. I TOOK IT IN DUE TO THIS NOISE COMING FROM THE FRONT AND I WAS ADVISED THAT IF I DIDN'T HAVE THE WORK DID IT WOULD LOCK UP ON ME WHILE I AM DRIVING AND CAUSE AND ACCIDENT. I NOTICED THAT MY STRUCTURE BODY:HATCHBACK/TAILGATE HAS CRACKED COMPLETELY. MY SEAT BELT ON THE DRIVER SIDE IN THE BACK DON'T WORK. MY ENGINE COOLING SYSTEM AIRCOMPRESSOR HAS WENT OUT AND I HAVE ELECTRICAL PROBLEMS WHERE MY OIL GAUGE IS CONSTANTLY SAYING IT'S LOW. I HAVE MY OIL CHANGE EVERY 3000 MILES. I AM HEARING THIS NOISE IN THE REAR OF THE VEHICLE AND I DON'T KNOW WHAT IT IS AND CAN'T AFFORD TO GET GOING TO FORD TO SEE WHAT IT IS. I HAVE BEEN SMELLING THIS BURNING COMING FROM THE UNDER THE HOOD AND I DON'T KNOW WHAT IT IS EITHER. MY LASTEST PROBLEM IS MY TRANSMISSION IS GOING OUT AND I HAVE HAD THIS VEHICLE FOR TWO YEARS AND I HAVE THREE MORE YEARS OF PAYMENT ON THIS VEHICLE. MY TRANSMISSION COST ME AROUND $3500 AND I DON'T HAVE ANY WARRANTY ON IT. THIS IS A LEMON I HAVE PURCHASED AND I THINK SOMETHING SHOULD BE DONE ABOUT IT. *TR
- NHTSA ID
- 10297859
- Incident
- Jan 3, 2010
- Mileage
- 60,000 mi
ElectricalFuel systemPowertrain (other)
Filed Jun 29, 2009
2003 MERCURY MOUNTAINEER 4.6L-V8: WHEN THE VEHICLE IS NOT UNDER ACCELERATION [STOP SIGN/SIGNAL, EXITING AN EXPRESSWAY TO A SURFACE STREET, COASTING] THE ENGINE WILL NOT HOLD IDLE, THEN STALL. THE STEERING & BRAKES ARE COMPROMISED WHEN THE ENGINE STALLS. TO RESTART THE ENGINE, THE HEADLIGHTS GO DARK FOR A MOMENT...THIS IS A VERY SERIOUS MATTER. DECELERATING FROM AN EXPRESSWAY TO A SURFACE STREET, ON A CURVED EXIT RAMP , AT NIGHT MAKES FOR AN OUT OF CONTROL SITUATION WHERE THE DRIVER CAN NOT SEE BECAUSE OF ENGINE FAILURE! I'VE REPLACED THE THROTTLE POSITION CENSOR [TPS] WITH NO IMPROVEMENT. THE DEALER OFFERS REPLACEMENT OF PARTS $1500, AND NO GUARANTEE OF SOLVING THE PROBLEM. THE VEHICLE IS USELESS TO ME FORE IT IS A HAZARD TO BE ON THE ROAD...FOR ME AND ANYONE ELSE DRIVING NEAR ME. *TR
- NHTSA ID
- 10275214
- Incident
- Jun 26, 2009
- Mileage
- 127,000 mi
ElectricalPowertrain (other)
Filed Mar 1, 2008
UPON LEAVING WORK IN THE AM I STARTED MY VEHICLE AND NONE OF MY DASH GAUGES WERE WORKING NOR WERE ANY OF THE ELECTRIC WINDOW OR THE RADIO. I THEN CALLED MY MECHANIC WHO ADV ME TO BRING IT TO HIM. WHILE I WAS EN ROUTE TO TAKE MY VEHICLE TO HIM IT STARTED MAKING A WEIRD NOISE LIKE I WAS IN A HELICOPTER AND I STARTED SMELLING THIS WEIRD SMELL LIKE OIL BURNING AT FIRST IT THOUGHT THEY MESSED UP MY OIL CHANGE AND I WAS FURIOUS. UPON ARRIVING AT THE SHOP HE IMMEDIATELY SMELLED THE ODOR PUT IT UP ON THE LIFT AND FOUND OUT THAT MY FRONT DIFFERENTIAL HAD GONE BAD. I PURCHASED ANOTHER ONE AND HI INSTALLED IT AND I TOOK IT HOME BECAUSE HE COULD NOT FIND OUT WHAT WAS WRONG WITH THE GAUGES ON MY WAY TO TAKE IT TO A DEALER I WAS DRIVING DOWN THE ROAD AND SMOKE AND WAS COMING FROM THE FRONT AND BACK UNDER MY CAR ANOTHER DRIVING PASSING BY SIGNALED SOMETHING WAS COMING FROM BENEATH MY VEHICLE AND UPON THAT I HEARD A LOUD BANG POPPING NOISE AND MY VEHICLE LOST POWER AND I HAD TO HAVE IT TOWED BACK TO THE MECHANIC ONLY TO FIND OUT THAT AGAIN THE DIFFERENTIAL FAILED. I STILL DO NOT HAVE MY VEHICLE AND THE GAUGES WINDOWS AND RADIO STILL DOES NOT WORK. MY MECHANIC CHECKED ALL THE FUSES AND ADV THAT THERE WAS NO PROBLEM WITH THEM. HE DID HOWEVER CALL A MERCURY DEALER WHO ADV HE HAS HAD TO CHANGE SOME OF THE FRONT DIFFERENTIALS ON OTHER MOUNTAINEERS BUT WAS NOT CERTAIN AS TO HOW MANY WERE DONE. *TR
- NHTSA ID
- 10219772
- Incident
- Feb 20, 2008
Heating & air conditioningElectricalPowertrain (other)
Filed Sep 12, 2006
2003 MERCURY MOUNTAINEER TRANSMISSION MADE A CLUNKING SOUND, SLID BACKWARDS AND FORWARDS WHILE SHIFTING INTO REVERSE. A/C BLOWER MOTOR MADE A HUMMING SOUND. WHILE DRIVING THE MOTOR WOULD MISFIRE. *KB WHILE DRIVING THE CONSUMER NOTICED THAT THE DASH LIGHT WENT OUT. THE CONSUMER ATTEMPTED TO CORRECT THE PROBLEM BY TURNING THE LIGHTING SWITCH. WHEN THE SWITCH WAS TURNED THE DASH LIGHT CAME ON BUT THE HEADLIGHTS WENT OUT. THE CONSUMER'S INDICATED THAT THEY SOMETIMES HEAR POPPING SOUNDS WHILE DRIVING, WHICH SEEMS TO BE OF AN ELECTRICAL NATURE.
- NHTSA ID
- 10169065
- Incident
- Sep 1, 2006
Electrical
Filed Apr 4, 2005
MY 2003 MERCURY MOUNTAINEER WOULD STUTTER AND HAVE A JERKING MOTION LIKE IT WAS GOING TO STALL AND IT WOULD DO THIS AT ANY GIVEN TIME. ON THE 13TH OF JANUARY I WAS TAKING MY YOUNGEST DAUGHTER TO SCHOOL AND MY CAR STARTED TO STUTTER AND THEN IT JUST STALLED ON ME I HAD A DIFFICULT TIME STARTING THE CAR. I THEN TOOK HER TO SCHOOL AND I SHUT THE CAR OFF TO WALK HER TO HER CLASSROOM AND THEN GOT BACK INTO MY CAR AND WHEN I PUT THE KEY INTO THE IGNITION AND TURNED THE KEY THERE WAS NO POWER MY CAR WAS DEAD I HAD TO CALL THE ROAD SIDE ASSISTANCE NUMBER AND HAD TO WAIT AN HOUR FOR A TOW TRUCK. I WAS TOLD BY THE DEALERSHIP THAT IT WAS THE INSTRUMENT CLUSTER HEAD AND IT WAS FIXED AND I WAS NOT GIVEN A RENTAL CAR AND I ONLY HAD THIS CAR 11 MONTHS. WELL TWO WEEKS LATER AS I WAS GETTING READY TO MAKE A LEFT TURN ON A VERY BUSY INTERSECTION MY MOUNTAINEER STALLED ON ME ONCE AGAIN AND ALL I COULD DO WAS PRAY THAT IT WOULD START IT TOOK THREE TRIES TO GET IT STARTED AND I DROVE IT DOWN THE BLOCK TO THE DEALERSHIP ONCE AGAIN AND MADE THEM TAKE THE CAR. WELL THEY HAD MY CAR FOR ANOTHER FOUR DAYS AND I WAS TOLD ONCE AGAIN IT WAS THE INSTRUMENT CLUSTER HEAD. THEN IN FEBRUARY OF 2005 THE FORD DEALERSHIP WANTED TO DO A RUN DOWN OF MY CAR TO MAKE SURE IT WAS FIXED BUT LOW AND BEHOLD I HAVE TO TAKE MY CAR BACK ON APRIL 5, 2005 FOR THE SAME STUTTERING AND STALLING PROBLEM. I FEEL THAT THIS CAR IS A LEMON AND UNSAFE FOR MY FAMILY.*AK
- NHTSA ID
- 10116317
- Incident
- Jan 13, 2005
- Mileage
- 13,000 mi
BrakesElectricalEngine+1 more
Filed Oct 27, 2004
THE PROBLEM PERSISTED AND CONCERN WITH STALLED VEHICLE, SERVICED AND PROBLEM STILL CONTINUE. *BF THESE PROBLEMS ELEVATED TO VEHICLE STALLING, THE ALTERNATOR WAS REPLACED, THERE WERE CONTINUOUS OCCURRENCES OF THE BATTERY FAIL/CHECK ENGINE INDICATOR LIGHT, VIBRATION WHEN BRAKING, AND THE TORQUE CONVERTER LOCKED. THE CONSUMER REQUESTED A NEW LEASE AND OR EARLY TERMINATION OF THE LEASE. *SC
- NHTSA ID
- 10099122
- Incident
- Aug 19, 2003
AirbagsBody & structureElectrical+6 more
Filed Oct 20, 2003
TO THIS DATE THE FOLLOWING PROBLEMS ARE PRESENT: GAS GAUGE STICKS, AIR BAG WARNING LIGHT COMES ON AND OFF, DRIVER'S SIDE DOOR RATTLES AND KNOCKS, DRIVER'S SIDE WINDOW TAPS, DRIVER'S SIDE WINDOW GRINDS WHILE MOVING UP AND DOWN, CLOCK AND RADIO DO NOT LIGHT UP OR WORK WHEN START VEHICLE, SUN ROOF RATTLES AND KNOCKS, WIND GETS CAUGHT BETWEEN ROOF AND HEADLINER WHICH CREATES A LOUD VIBRATION, THE PASSENGER SIDE WINDOW ALSO RATTLES AND KNOCKS, THERE IS A LOUD RHYTHMIC CHIRP TOWARD REAR OF VEHICLE, HEATING AND COOLING CONTROLS SQUEAL WHEN TURNING ON OR SWITCHING VENT SETTINGS, DRIVER'S SEAT FEELS ROUGH WHEN MOVING ON SEAT TRACK, THE 3RD STEERING WHEEL STILL HAS DEFECT UNDER THE LEATHER WHICH PROTRUDES, DRIVER'S SIDE LEATHER SEAT WAS DAMAGED AFTER BEING AT THE DEALERSHIP, 2ND ROW MIDDLE SEAT IS ALMOST IMPOSSIBLE TO LOCK IN FOLDED POSITION, FRONT WINDSHIELD WIPER CONTROL DOES NOT STAY WITHIN SETTING, THE VEHICLE VIBRATES AND THE STEERING WHEEL SHAKES WHEN TURNING THE WHEEL AT A SLOW SPEED, THE THIRD ROW CUP HOLDER ON THE DRIVER'S SIDE DOES NOT STAY DOWN IN THE FITTING, THERE IS A STRONG EXHAUST SMELL IN THE CABIN WHEN ENGINE IS IN HARD ACCELERATION, ENGINE STARTS TO STALL WHILE DRIVING. STEERING WHEEL WAS DEFECTIVE BY BEING MALFORMED CAUSING THE AIRBAG TO BE INEFFECTIVE. THE SECOND STEERING WHEEL WAS ALSO ILL FITTED CAUSING SHARP PROTRUDING PARTS ON THE STEERING WHEEL. THE DEALERSHIP HAS HAD TO REPAIR OR REPLACE THE FOLLOWING: BODY WORK TO DEFECTIVE PAINT ON ROOF, FRONT HOOD, AND DRIVER'S SIDE FENDER. THE DEALERSHIP DAMAGED PAINT IN TWO AREAS AND ONLY PROVIDED TOUCH UP PAINT. REPLACED NOISY REAR WINDSHIELD WIPER MOTOR, REAR HATCH GLASS BECAUSE DEFROST WOULD NOT WORK, REAR HATCH HINGES, DRIVER'S SIDE SEAT TRACK. SUSPENSION PROBLEMS WITH VIBRATION AND PITCHING. VEHICLE LURCHES FORWARD UPON ACCELERATION. *LA
- NHTSA ID
- 10043237
- Incident
- Nov 13, 2002
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.