Owner-reported complaints naming the interior system, filed with NHTSA
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Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2007 Mercury Mountaineer submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 27 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 27, in the owner's own words
It happens every time I drive this vehicle. The ignition is lose, so the key jiggles and if their is too much bumping or shaking the key slightly moves and the seat and interior lights come on now I’ve tried Combat the issue with keeping the lights off on the interior and thought maybe I could turn off the seat function still haven’t figured that out yet
1ST WHILE DRIVING THE DRIVER'S SEAT CONTINUES TO MOVE BACK N FORTH FROM WAY BACK TO UP CLOSE DRIVING THIS VEHICLE WHILE THIS SEAT MOVES IS VERY DANGEROUS EVERYTIME I LOCK THE DOORS THEY UNLOCK N ONLY LOCK WHEN OFF
TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. WHILE DRIVING VARIOUS SPEEDS, THE INTERIOR LIGHTING ILLUMINATED AND THE DRIVER'S SEAT UNINTENTIONALLY MOVED BACKWARDS. THE CONTACT STATED THAT THE FAILURES OCCURRED PERIODICALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 207,000.
INTERMITTENTLY, THE SEAT MOVES TO THE 'EASY EGRESS' POSITION WHILE THE CAR IS IN MOTION. THE DOME LIGHT COMES ON, AS IT WOULD IF YOU WERE GETTING OUT OF THE CAR. FROM READING THE MANY SIMILAR COMPLAINTS, I AGREE THAT IT HAPPENS WHEN BRAKING OR TURNING AND IT HAPPENS AT ALL SPEEDS. THIS STARTED HAPPENING ABOUT ONE MONTH AGO. NO ACCIDENT YET BUT IT'S VERY JARRING AND DANGEROUS.
WHILE DRIVING MY CHILDREN TO SCHOOL THIS MORNING MY SEAT ADJUSTED ITSELF A COUPLE OF TIMES SO THAT I HAD A DIFFICULT TIME REACHING THE PEDALS UNTIL I COULD GET IT BACK TO THE PROPER POSITION. THIS HAS HAPPENED BEFORE BUT I THOUGHT IT WAS A "FLUKE". TODAY, WHEN I PICKED MY KIDS UP AND DROVE HOME IT HAPPENED 7 TIMES IN 3 MILES AND ALMOST CAUSED ME TO HIT A PEDESTRIAN. THIS HAPPENED ON A CITY STREET. I WAS UNABLE TO ISOLATE A "TRIGGER" TO THE MOVEMENT. ONE TIME I WAS GOING ABOUT 30 ON A STREET, ANOTHER TIME I WAS SLOWING DOWN TO A STOP SIGN AT A BUSY INTERSECTION.
UPON DRIVING ON THE FREEWAY THE INSIDE DOME LIGHTS CAME ON AND MY SEAT STARTED ADJUSTING ITSELF BACK AND FORTH WHILE DRIVING.
THE DRIVERS SEAT, WILL, WITHOUT WARNING, WHILE DRIVING ON THE INTERSTATE, AUTOMATICALLY START MOVING BACKWARDS TO IT'S DEFAULT POSITION. SOMETIMES THE INTERIOR LIGHT WILL COME ON SIMULTANEOUSLY. IN A PANIC, SO FAR, I HAVE BEEN ABLE TO STOP THE BACKWARD MOVEMENT BY GRABBING THE SEAT POSITION BUTTON AND FORCING IT TO MOVE BACK UP TO THE PRESET POSITION WHERE I HAVE BEEN ABLE TO GET MY FEET BACK ON THE PEDALS. THIS HAS OCCURRED MULTIPLE TIMES WHILE DRIVING FULL SPEED ON INTERSTATES, ON SIDE STREETS AND FRONTAGE ROADS AND EVERYTIME WITHOUT WARNING. ONE TIME, WHILE SITTING AT A STOP SIGN, I COULD NOT CATCH IT QUICKLY ENOUGH AND IT MOVED SO FAR BACK THAT MY FEET COULD NOT REACH ANY OF THE PEDALS! LUCKILY THAT TIME I WAS SITTING STILL. THIS HAS BEEN HAPPENING FOR THREE YEARS.
TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. WHILE DRIVING AT AN UNKNOWN SPEED, THE DRIVER'S SEAT ADJUSTED ON ITS OWN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION NEEDED TO BE REPLACED. THE REPAIR WAS NOT MADE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 87,000. UPDATED 09/29/16*LJ THE CONSUMER STATED THE PISTON TYPE HOOD HOLDING SYSTEM FAILED. THE HOODCAME CRASHING DOWN.UPDATED 08/09/2017*JS
WHEN DRIVING THE VEHICLE AT ANY SPEED THE SEAT MOVES ALL THE WAY BACK AND THE INTERIOR LIGHTS COME ON. THIS ALSO HAPPENS WHEN YOU BRAKE OR GO OVER A BUMP. THIS IS VERY DANGEROUS TO SOMEONE OF MY SIZE BECAUSE WHEN THE SEAT GOES ALL THE WAY BACK I CAN NO LONGER TOUCH THE PEDALS. THIS IS HAPPENING VERY OFTEN AND I HAVE GOOGLED IT AND I CAN SEE THAT A LOT OF OTHER PEOPLE WHO OWN THIS YEAR MAKE AND MODEL ARE HAVING THE SAME PROBLEMS WITH THEIR VEHICLE. I HAVE TAKEN IT TO SEVERAL MECHANICS AND FORD DEALERS AND NOBODY SEEMS TO BE ABLE TO FIGURE OUT WHAT IS WRONG WITH IT.
I WAS DRIVING MY VEHICLE AND THE DRIVER'S SEAT MOVED BACK, AND THE DOME LIGHT CAME ON. THIS REALLY SCARED ME! THANK GOD I WASN'T ON THE HIGHWAY TRAVELING AT A HIGHER RATE OF SPEED WITH OTHER VEHICLES WHEN THIS OCCURRED. THE FIRST TIME THIS HAPPENED WAS APPROXIMATELY 3 MONTHS AGO (THE SEAT MOVES BACK, I MOVE THE SEAT UP & IT GOES BACK AGAIN, I MOVE IT UP AGAIN...UNTIL IT FINALLY STOPS). THIS CONTINUES TO HAPPEN PERIODICALLY EVERY SINCE. *TR
DRIVER'S SEAT MOVED BACK, DOME LIGHTS ILLUMINATED (VEHICLES "EASY EXIT" FEATURE) WHILE DRIVING AT HIGHWAY SPEEDS. LUCKILY I AM TALL ENOUGH TO REACH THE PEDALS AND WHEEL WHILE THE SEAT WAS MOVED BACK, BUT MY WIFE IS ONLY 5' 4" AND WOULD HAVE A HARD TIME REACHING. THIS IS A SERIOUS ISSUE THAT HAS BEEN HAPPENING TO MANY OTHER MOUNTAINEERS AS EVIDENCED BY THE MANY REPORTS ON THE INTERNET. THE CAUSE IS ANY SLIGHT BUMPING OF THE IGNITION SWITCH OR THE STEERING COLUMN/WHEEL. *TR
TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. THE CONTACT STATED WHILE DRIVING AT UNKNOWN SPEEDS, THE DRIVER'S SEAT MOVED IN REVERSE INDEPENDENTLY AND WITHOUT WARNING. THE FAILURE RECURRED SEVERAL TIMES. THE CONTACT MENTIONED THAT THE DRIVER SEAT SWITCH HAD BEEN REPLACED PREVIOUSLY BUT THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN VERIFIED THAT THE DRIVER SEAT SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE SEAT INTERMITTENTLY MOVED BACKWARDS. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. WHILE DRIVING AT UNKNOWN SPEEDS, THE DRIVER SEAT WOULD MOVE BACK INDEPENDENTLY AND PREVENTED THE CONTACT FROM REACHING THE ACCELERATOR AND BRAKE PEDALS. THE FAILURE OCCURRED IF THE KEYS WERE INADVERTENTLY TOUCHED OR WHEN DRIVING OVER A BUMP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE AUTOMATIC DRIVER'S SEAT WOULD MOVE INDEPENDENTLY AND THE INTERIOR LIGHTS ILLUMINATED INDEPENDENTLY. THIS FAILURE CONTINUED TO OCCUR FOR A MONTH. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
WHILE DRIVING THE POWER DRIVERS SEAT BEGAN TO MOVE BACK AS IF THE CAR HAD BEEN SHUT OFF. IT HAS OCCURRED SEVERAL TIMES. I HAVE FOUND THAT BY MOVING THE IGNITION KEY THE SEAT RETURNS TO THE DRIVING POSITION. THE DANGER IS TWOFOLD 1. IT PUTS THE DRIVER IN AN UNSAFE POSITION. 2. IT COULD EASILY CAUSE A SEVERE ACCIDENT. I AM TAKING THE CAR TO A FORD DEALER TO HAVE IT CORRECTED. *TR
WHILE DRIVING THE DRIVER SEAT WENT BACK TAKING MY FOOT OFF THE PEDAL. THIS HAPPENS ALL THE TIME. I HAVE TRIED TO DEACTIVATE THE EASY EXIT PROGRAM BUT I HAVE NOT BEEN ABLE TO. *TR
I WAS DRIVING DOWN THE ROAD AT 75 MPH AND THE DRIVERS SEAT MOVED BACK TO THE EASY EXIT POSITION AND THE LIGHT CAME ON. THIS ALSO HAPPENED TO MY 16 YEAR OLD DAUGHTER AS SHE WAS DRIVING THE VEHICLE TO THE STORE THE OTHER DAY AND REALLY FRIGHTENED HER. *TR
WHILE DRIVING ON THE HIGHWAY THE DRIVERS SEAT MOVED ALL THE WAY BACK AND INTERIOR LIGHTS CAME ON. THE SEAT PROCEEDED TO GO FORWARD AND BACKWARDS NUMEROUS TIMES. THIS HAS HAPPENED REGULARLY FROM SEPTEMBER TO DECEMBER. ON BACK ROADS AND HIGHWAYS. *TR
2007 MERCURY MOUNTAINEER. CONSUMER WRITES IN REGARDS TO ACCELERATION AND CONSOLE LIGHTING ISSUES AND PROBLEMS WITH BACK WINDSHIELD WIPERS. *SMD
I HIT A BUMP AND THE SEAT MOVED BACK AND THE DOME LIGHT TURNED ON. I AM 6 FOOT 1 AND EVEN FOR ME THE PEDALS ARE A REACH. IT HAS ALSO HAPPENED TO WIFE AND SHE IS MUCH SHORTER THAN ME AND CANNOT REACH THE PEDALS AT ALL. THIS IS VERY DANGEROUS.
I WAS DRIVING ON THE EXPRESSWAY AT 55 MPH. I HIT A SLIGHT BUMP IN THE ROAD. THE DOME LIGHTS CAME ON AND THE SEAT MOVED BACKWARDS, AS IF I HAD JUST REMOVED THE KEY FROM THE IGNITION. I THANKFULLY THOUGHT QUICKLY AND PUSHED ON THE KEY, WHICH MADE THE SEAT MOVE BACK INTO POSITION. IT WAS JUST A MIRACLE THAT THE FIRST THING I THOUGHT TO DO TO FIX THE PROBLEM ACTUALLY DID. THAT COULD HAVE BEEN A VERY SERIOUS INCIDENT, AS MY FEET WERE TOO FAR FROM THE BRAKE PEDAL AND I COULD HARDLY REACH IT. I WOULD NOT HAVE BEEN ABLE TO STOP IF I NEEDED TO STOP QUICKLY. THAT WAS THE FIRST OF MANY OCCURRENCES. IT HAS HAPPENED TO ME TURNING CORNERS, DRIVING ON BUMPY ROADS, HAVING TO BRAKE SUDDENLY (I JUST BARELY MISSED HITTING THE CAR IN FRONT OF ME), AND EVEN PULLING IN AND OUT OF MY DRIVEWAY. *TR
TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT DRIVER'S SIDE SEAT MOVED BACK INADVERTENTLY. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. *TR
TL* THE CONTACT OWNS A 2007 MERCURY MOUNTAINEER. WHILE DRIVING APPROXIMATELY 40 MPH, THE FRONT DRIVER'S SIDE SEAT MOVED BACKWARD AND FORWARD INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS ABLE TO DUPLICATE THE FAILURE AND RECOMMENDED REPLACING THE IGNITION. THE TECHNICIAN ADVISED THAT IF THE FAILURE CONTINUED, THEN THE SEATING HARNESS WOULD HAVE TO BE REPLACED. THE CONTACT HAD THE TECHNICIAN DISCONNECT THE SEAT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
WHILE DRIVING ON A FEW DIFFERENT OCCASIONS NOW, MY DRIVER'S SEAT WHICH IS POWER OPERATED MOVED BACKWARDS ON ITS OWN AND THE INTERIOR LIGHTS CAME ON. I HAD TO READJUST THE SEAT MYSELF AND THEN THE INTERIOR LIGHTS WENT OUT ONCE THE SEAT WAS READJUSTED. THE FIRST TIME IT HAPPENED I THOUGHT IT WAS JUST A FLUKE AS I HAVE ONLY OWNED THIS VEHICLE A LITTLE OVER A MONTH. IT HAS HAPPENED MAYBE 4-5 TIMES NOW. TODAY I WAS GOING AROUND A CURVE IN THE ROAD AND IT HAPPENED. IT REALLY COULD HAVE CAUSED AN ACCIDENT BECAUSE IT WAS ON THE INTERSTATE AND I WAS TRAVELING 55-60 MPH. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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