Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 1996 Mercury Mystique submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
BROKEN TRANSMISSION MOUNT BRACKETS AND BROKEN BOLT BROKE THE VACUUM HOSE RESULTING IN NO POWER BRAKES, THIS PROBLEM HAS OCCURED ON SEVERAL OCCASIONS AND THE MANUFACTURER HAS BEEN NOTIFIED. NLM
TRANSMISSION FAILURE 2 YEARS AFTER CAR WAS PURCHASED, ENGINE REPLACED 2 YEARS AFTER PURCHASE. HUB BEARING ASSEMBLY BROKE 1 YEAR AFTER PURCHASE OF CAR. CAR DRIVES EXTREMELY HOT - TO NEAR OVER HEATING POINT. TRUNK LEAKS WHEN IT RAINS. DRIVER SIDE WINDOW MALFUNCTIONING. INSTRUMENT PANEL MALFUNCTIONED (WAS FIXED BEFORE RECALL). CHECK ENGINE LIGHT STAYS ON CONSTANTLY EVEN AFTER TUNE UP/ MAJOR WORK DONE.
REAR REFLECTOR HAS BEEN REPLACED AND STILL FILLS UP WITH WATER WHEN IT RAINS OR WHEN YOU WASH CAR/TOLD OUT OF WARRANTY/BUT NEVER FIXED CORRECTLY THE FIRST TIME IT WAS REPLACED.*AK
RAIN WATER CONTINUALLY SEEPS INTO THE TRUNK AREA CAUSING DAMAGE TO THE ELECTRICAL SYSTEM, ELECTRICAL SHORT. YH
THE OTHER PROBLEMS, THE TRUNK HAVING WATER DAMAGE DUE TO A SEVERE LEAK, MY ELECTRICAL SYSTEM IS NO GOOD. I HAVE A LOOSE ROD UNDERNEATH CAR APART OF THE STEERING/ I DROVE AROUND WITHOUT THE CAR BEING PROPERLY INSPECTED AND REGISTERED/ NO ADMISSION STICKER/ENGINE MAKES THIS WEIRD SOUND A RATTLING NOISE/ DRIVING ON THE HIGHWAY BETWEEN 45-50 SOMETIMES AT NO GIVEN MOMENT THE CAR WILL TAKE OFF UP THE HIGHWAY/ WHEN YOU PUT CAR IN GEAR IT JERKS SO HARD YOU THINK THE CAR HAS BROKEN DOWN. THE FUEL TANK DOES NOT PASS INSPECTION. THE SPEAKERS AND RADIO HAS ALSO NEVER PLAYED PROPERLY. I TRYED AND HAVE BEEN TRYING FOR THE LAST 2 YEARS AND 3 MONTHS PLUS. WHEN I FOUND OUT ALL THE THINGS WERE GOING ON I WAS VERY FURIOUS BECAUSE THESE PEOPLE KNEW THAT I WAS DISABLED, WITH A TERRIBLE INJURY, THIS WAS WHY I WAS TRADING IN MY CAR BECAUSE IT HAD OVER 100,000 MILES AND I NEEDED SOMETHING EXTRA DEPENDABLE. I VOICED THIS TO THEM, BECAUSE I HAD TROUBLE GETTING AROUND. I HAVE TRYED MANY TIMES TO RESOLVE THIS AND NOTHING HAS BEEN DONE FROM THE DEALERSHIP TO RECTIFY THIS. THEY TOLD ME ALOT OF LIES TO STALL ME DURING THE WINDOW TO RETURN THE CAR. I WAS TOLD THAT ONLY THE SALESMAN THAT SOLD ME THE CAR COULD DO THE PAPERWORK ON THE RETURN, THEN I WAS TOLD THIS SAME SALESMAN HAD GONE TO WORK ELSEWHERE. I WAS TOLD THEN THAT THE MANAGER WAS ON VACATION AND ONLY HE COULD DO THIS. I LEFT MESSAGE FOR THE OWNER TO CALL ME. I WAS PUT ON HOLD FOR LONG PERIODS OF TIME. LEFT ON HOLD, HUNG UP ON. THE SERVICE MANAGER WAS SO RUDE TO ME ABOUT FIXING THE RECALLS HE BROUGHT ME TO TEARS ALL THREE TIMES THAT I CALLED. HE WAS VERY MEAN TO ME AND TOLD ME HE DID NOT CARE WHAT FORD HAD SENT OUT ABOUT RECALLS HE WAS NOT GOING TO PUT MY CAR UP UNLESS I PAID FOR IT. AND, THAT IF HE PUT IT UP AND FIXED IT I WOULD NOT GET MY VEHICLE UNTIL HE WAS PAID FOR IT. AT THAT POINT I MADE UP MY MIND NOT TO GO THERE AND BE HUMILIATED AGAIN. THE DATES 07/14/1999 ARE ACTUALLY 07/14/1997, (MISTAKE) THERE'S MORE NO ROOM!
POOR DESIGN OF TRUNK IS EXPERIENCING LEAK. *YC
VEHICLE DOES NOT HAVE SPLASH SHIELDS, CAUSING LOSS OF POWER STEERING WHEN VEHICLE DRIVES OVER 2 INCH PUDDLE OF WATER. THIS COULD RESULT IN AN ACCIDENT. *AK
NO SUMMARY( DOT NUMBER: TIRE SIZE: P205R15 )
PAINT IS CHIPPING OFF AND FLAKING AWAY ON DRIVER'S DOOR AND BEHIND ALL WHEELS.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .