Owner-reported complaints naming the exterior lighting system, filed with NHTSA
Data refreshed
Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 1996 Mercury Mystique submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 13 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TL*THE CONTACT OWNS A 1996 MERCURY MYSTIQUE. THE PARKING LIGHTS ON THE FRONT AND REAR OF THE VEHICLE ALONG WITH THE INSTRUMENT PANEL LIGHTS WERE INOPERATIVE. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 99V103000 (EXTERIOR LIGHTING:HEADLIGHTS:SWITCH). THE CURRENT AND FAILURE MILEAGES WERE 138,552.
DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN 99V103000 CONCERNING THE EXTERIOR LIGHTING.: HEADLIGHTS. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. NO REPAIRS HAVE BEEN MADE DUE TO THE EXPENSE. *AK UPDATED 01/19/06. *JB
WHILE DRIVING DURING NIGHT HOURS REAR TAIL LIGHTS FAILED TO WORK. DEALERSHIP WOULD NOT REPAIR THEM BECAUSE THE VIN WAS NOT INCLUDED. *AK
HEADLIGHT LENSES DEVELOPED A CLOUDY WHITE DISCOLORATION THAT REDUCED THE LIGHTS ILLUMINATION. *AK THE HEADLIGHT LENSES WERE REPLACED AT 36,000. NOW THAT THE VEHICLE HAS 64000 MILES THE PROBLEM HAS RECURRED. *NM
WHEN THE CONSUMER ENGAGED THE RIGHT TURN SIGNAL, SEVERAL SECONDS LATER SMOKE STARTING STREAMING OUT OF THE STEERING COLUMN THROUGH THE RUBBER GASKET SURROUNDING THE DIRECTIONAL SIGNAL ACTUATOR ARM, THE DEALER FOUND THAT THE MULTI-FUNCTION SWITCH WAS DEFECTIVE AND IT WAS REPLACED, THE CONSUMER IS CONCERNED THAT THE PART DOES NOT CONTAIN A CHANGE IN DESIGN WHICH WOULD PREVENT THIS FROM OCCURING AGAIN.
THE TERMINAL AT THE HEADLIGHT SWITCH AND WIRING HARNESS FAILED PRIOR TO RECALL NOTICE 99V-103. NLM
WHILE IT WAS RAINING DRIVER'S HEAD LAMP GOT SOAKED WITH RAIN, AND CAUSED LOW BEAM LIGHT TO GO OUT, WHICH MAY CAUSE VISUAL DIFFICULTIES. ALSO, PASSENGER'S SIDE WAS SOAKED. BUT, BULB DID NO GO OUT. DEALER SAID IT WAS A COMMON PROBLEM. *AK
SWITCH IS SO POORLY MADE. THE CONTACTS(WHERE IT PLUGS INTO THE WIRE HARNESS) DON'T MAKE GOOD CONTACT AND AS A RESULT THE SWITCH GETS HOT AND MELTS THE PLASTIC. IT WAS REPLACED BY THE FACTORY DURING A RECALL 8/06/99 AND HAS FAILED AGAIN. THE DEFECTIVE PARTS ARE STILL BEING USED! *AK
CONNECTOR IN HARNESS TO HEAD LAMP SWITCH FAILED PRIOR TO RECALL NOTICE 99V-103. NLM
DUE TO RECALL NOTICE #99V1030000 CONSUMER TOOK VEHICLE FOR APPOINTMENT, BUT NOTICE THAT THE VEHICLE REMAINED PARKED IN THE SAME LOCATION SENSE DELIVERY. HOWEVER, THE MECHANIC INFORMED OWNER THAT THE REPAIR WOULD TAKE 20 TO 45 MIN. THE OWNER TOOK THE VEHICLE HOME & CHECKED UNDER HOOD AND NOTICE NO REPAIR HAD BEEN DONE. OWNER NOT SATISFIED.
SIGNAL LIGHTS AND THE BRAKE LIGHTS ARE WORKING INTERMITTENTLY. *AK
TAILLIGHTS AND HEADLIGHTS ARE WORKING INTERMITTENTLY. *AK
AFTER APPLYING THE TURN SIGNALS, THEY DID NOT WORK. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .