1999 Mercury Mystique Problems

I WAS DRIVING ALONG WHEN I COULD SMELL MY CAR GETTING HOT, SO I PULLED OVER AND SURE ENOUGH IT WAS OVERHEATING, BUT DID NOT SHOW INSIDE ON THE DASHBOARD, SO I HAD IT CHECKED AND THE PLASTIC HOUSING AROUND THE THERMOSTAT WAS CRACKED IN 3 PLACES, SO I SAY FIX IT ,THEY SAID IT WOULD BE 450.00, OK NO PROBLEM, THEN THEY CALLED BACK AND SAID THAT THE HOUSING WAS WELDED TO THE MANIFOLD AND THAT I WOULD HAVE TO REPLACE ALL FOR 1200.00 AND THAT THE HOUSING WASN'T MADE OF PLASTIC ANYMORE BECAUSE OF THIS PROBLEM. I THINK THIS SHOULD BE A RECALL AND FIXED FOR FREE. *TR

TL* THE CONTACT OWNS A 1999 MERCURY MYSTIQUE. THE ENTIRE LENGTH OF THE INSTRUMENT CONTROL PANELS SURFACE BEGAN DEVELOPED CRACKS AND WARPS. A PLASTIC PIECE FROM THE PANEL, THAT WAS 5 INCHES IN HEIGHT BLOCKS THE WINDSHIELD. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE CONTACT COMMENTED THE FAILURE WAS RELATED TO THE FORD CONTOUR DASHBOARD DEFECT. THE FAILURE MILEAGE WAS 80,000. THE CURRENT MILEAGE WAS 112,000.

TL*THE CONTACT OWNS A 1999 MERCURY MYSTIQUE. THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN IT WAS DEPRESSED. THE CONTACT ATTEMPTED TO EXIT THE DRIVEWAY AT 2 MPH, BUT THE VEHICLE FAILED TO STOP. SHE HAD TO CONTINUOUSLY APPLY PRESSURE TO THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO STOP. SHE INSPECTED THE VEHICLE AND NOTICED BRAKE FLUID LEAKING FROM UNDERNEATH. SHE ALSO NOTICED THAT THE BRAKE LINE AND CHASSIS WERE EXCESSIVELY RUSTED. THE DEALER STATED THAT BECAUSE THERE WAS NO RECALL, THEY WOULD NOT ASSUME ANY FINANCIAL RESPONSIBILITY FOR THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 206,000. UPDATED 09/10/08. *LJ UPDATED 09/12/08. *JB

THE SENSOR RING FOR ABS (BRAKES) ON RIGHT AND LEFT AXELS ON THE FRONT OF MY 99 MERCURY MYSTIQUE ARE BOTH CRACKED CAUSING ABS TO NOT FUNCTION,ALSO I JUST RETURNED FROM GETTING RESISTERS REPLACED FOR MY BLOWER MOTOR WHICH I JUST FOUND OUT HAD A RECALL THAT WAS CLOSED PLEASE LET ME KNOW OF ANYTHING I CAN DO . I DID HAVE AN ACCIDENT I THOUGHT THE BRAKES DIDNT WORK PROPERLY BUT DONT KNOW IF IT IS RELATED

I WAS DRIVING ALONG WHEN I COULD SMELL MY CAR GETTING HOT, SO I PULLED OVER AND SURE ENOUGH IT WAS OVERHEATING, BUT DID NOT SHOW INSIDE ON THE DASHBOARD, SO I HAD IT CHECKED AND THE PLASTIC HOUSING AROUND THE THERMOSTAT WAS CRACKED IN 3 PLACES, SO I SAY FIX IT ,THEY SAID IT WOULD BE 450.00, OK NO PROBLEM, THEN THEY CALLED BACK AND SAID THAT THE HOUSING WAS WELDED TO THE MANIFOLD AND THAT I WOULD HAVE TO REPLACE ALL FOR 1200.00 AND THAT THE HOUSING WASN'T MADE OF PLASTIC ANYMORE BECAUSE OF THIS PROBLEM. I THINK THIS SHOULD BE A RECALL AND FIXED FOR FREE. *TR

MY HUSBAND AND I WAS DRIVING IN TRAFFIC FROM AN APPOINTMENT AND ALL OF A SUDDEN THE CAR STARTS SMOKING WITHIN A QUICK SECOND THE FRONT LEFT SIDE BURST INTO FLAMES, ELECTRICAL WINDOWS WOULDN'T WORK AND THE BRAKES FAILED, THE WE HAD TO RIDE TRAFFIC UNTIL WE COULD MOVE OVER TO THE CURVE AT THIS TIME THE EMERGENCY BRAKE HAD TO BE USED IN ORDER TO STOP THE CAR AND I HAD TO MOVE MYSELF OUT ON THE DRIVERS SIDE. *TR

MY 1999 MERCURY MYSTIQUES DASH BOARD HAS COMPLETELY WARPED. IT HAS RENDERED THE DEFROSTER USELESS. I WAS NOT INFORMED OF ANY RECALL FOR THE DEFECT. I NOW UNDERSTAND THAT THE LINCOLN/MERCURY COMPANY DID ACKNOWLEDGE A DEFECT IN THE DASHBOARDS. WHAT REMEDY CAN I EXPECT ? *TR

I OWN A 1999 MERCURY MYSTIQUE. THE DASHBOARD HAS COME LOOSE AND WARPED SIGNIFICANTLY NEAR THE WINDSHIELD. THE PLASTIC PIECE THAT SURROUNDS THE DEFROST VENT HAS BROKEN. THE DEFROSTER NO LONGER WORKS SUFFICIENTLY DUE TO THE WARPED DASHBOARD BEING IN THE WAY. THE LOCAL DEALER TOLD ME THEY COULD FIX IT AT WHAT TO ME IS A SIGNIFICANT COST. I CANNOT AFFORD THIS AND IT IS OBVIOUSLY A DEFECT IN THE VEHICLE. *JB

MY HUSBAND AND I WAS DRIVING IN TRAFFIC FROM AN APPOINTMENT AND ALL OF A SUDDEN THE CAR STARTS SMOKING WITHIN A QUICK SECOND THE FRONT LEFT SIDE BURST INTO FLAMES, ELECTRICAL WINDOWS WOULDN'T WORK AND THE BRAKES FAILED, THE WE HAD TO RIDE TRAFFIC UNTIL WE COULD MOVE OVER TO THE CURVE AT THIS TIME THE EMERGENCY BRAKE HAD TO BE USED IN ORDER TO STOP THE CAR AND I HAD TO MOVE MYSELF OUT ON THE DRIVERS SIDE. *TR

THE BLOWER SWITCH WILL NOT OPERATE IN THE FIRST THREE SETTINGS. IT WILL ONLY OPERATE IN THE FOURTH SETTING. *LA

1999 MERCURY MYSTIQUE, SECOND OWNER, PURCHASED IS 2005. THE GAS LINE FREEZES WHEN THE TEMPERATURE REACHES BELOW 20 DEGREES. THE TANK IS HALF FULL, TREATED FOR WINTER WEATHER AND IT STILL FREEZES. THIS IS NOT NORMAL: I'VE OWNED 2 OTHER VEHICLES (FORD TEMPO/DODGE STRATUS) NEVER HAPPENED. I'VE MISSED WORK DUE TO THIS GAS LINE FREEZE AND AM THE ONLY RESIDENT IN MY NEIGHBORHOOD THAT IS HAVING THIS PROBLEM. IT HAS TO BE A MANUFACTURE DEFECT OR THE GAS TANK IS NOT PROTECTED. THIS IS THE SECOND WINTER SEASON THIS HAS HAPPENED. *TR

I HAD A STRAP THAT HAD RUSTED UNDERNEATH MY CAR. A 1999 MERCURY MYSTIQUE 2.0, SO I TOOK IT TO THE MECHANIC. HE INDICATED THAT MY GAS TANK STRAP RUSTED THROUGH AND THAT THE OTHER ONE WAS ABOUT TO FAIL AS WELL. HE TOLD ME THAT THIS IS A DEFINITE HAZARD AND COULD HAVE PROVED TO BE DANGEROUS IF I DID NOT TAKE CARE OF IT. HE ALSO SAID THAT THERE SHOULD HAVE BEEN A RECALL REGARDING THIS PROBLEM. *TR

I HAVE HAD A SHUTDOWN OF THE HEATER/AC FAN DUE TO MELTING OF THE WIRING HARNESS DESCRIBED BELOW. I REPLACED IT ONCE A COUPLE YEARS AGO AND IT JUST FRIED AGAIN. I WAS UNAWARE OF AN IDENTIFIED PROBLEM PRIOR TO THIS UNTIL I SAW THIS NO THE INTERNET. I LIVE IN THE DESERT AND IS CURRENTLY TRIPLE DIGIT TEMPERATURES AND IS IMPERATIVE I GET THIS FIXED. I CHECKED MY VIN NUMBER AND IT IS NOT INCLUDED ON THE RECALL LIST BUT FROM THE PRIOR EXPERIENCE I HAVE HAD WITH THIS PROBLEM IN MY CAR, I FEEL IT SHOULD BE ADDRESSED. CAN YOU HELP ME? SYMPTOMS> COMPLETE SHUTDOWN OF A/C, HEATING. FAN SYSTEM AND AN ODOR OF SOMETHING BURNED. LAST TIME THE HARNESS WAS FRIED AND THE HARNESS WAS REPLACED (BUT I DID NOT KNOW OF THIS PARTICULAR ISSUE THEN) BUT THE HEATER BLOWER RESISTER WAS NOT REPLACED. CAMPAIGN NUMBER: 01V230000 DATE: 2001-JUL-09 COMPONENT: ELECTRICAL SYSTEM DEFECT SUMMARY: ON CERTAIN MY 1996-1998 PASSENGER VEHICLES BUILT AT THE KANSAS CITY, CUAUTITLAN ASSEMBLY PLANTS OR ON MY 1999 PASSENGER VEHICLES BUILT AT THE AUTOMOTIVE ALLIANCE INTERNATIONAL ASSEMBLY PLANTS, THE ROUGH SURFACE OF THE HEATER BLOWER RESISTOR'S STAINLESS STEEL BLADES CAN DAMAGE THE COPPER SURFACE OF THE WIRING HARNESS CONNECTOR. THE DAMAGE COULD, OVER TIME, CAUSE INCREASED RESISTANCE IN THE CONNECTOR AND, DUE TO SUBSEQUENT TERMINAL RELAXATION, RESULT IN AN OPEN CIRCUIT CONDITION. CONSEQUENCE SUMMARY: THE OPEN CIRCUIT COULD LEAD TO ELECTRICAL ARCING THAT COULD MELT THE CONNECTOR HOUSING MATERIAL CREASING THE POTENTIAL FOR A FIRE. CORRECTIVE SUMMARY: DEALERS WILL INSTALL A NEW HEATER BLOWER RESISTOR AND A NEW WIRE JUMPER HARNESS. OWNER NOTIFICATION BEGAN AUGUST 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673. *NM

THE VEHICLE HAS BEEN IN REPAIR SHOP SEVERAL TIMES FOR AUTO DOOR LOCKS. FROM TIME TO TIME THEY WILL LOCK WHILE THE CAR IS NOT BEING DRIVEN. *BF *SC

TL*- THE CONTACT STATED THAT THE 1999 FORD MYSTIQUE'S DASHBOARD WAS FALLING FROM THE FRAME OF THE VEHICLE. SHE WAS AFRAID THAT THE AIR BAGS MAY DEPLOY WHILE DRIVING THE VEHICLE, OR THE DASHBOARD WILL FALL INTO HER LAP WHILE DRIVING. SHE HAS CONTACTED THE DEALERSHIP, AND THEY INFORMED HER THAT WERE NOT RESPONSIBLE FOR REPAIRING THE DASHBOARD UNDER WARRANTY BECAUSE THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT FEARED DRIVING THE VEHICLE, AND SHE THOUGHT THAT FORD WOULD HONOR THE WARRANTY. SHE DID SPEAK WITH SOMEONE AT A CHRYSLER DEALERSHIP, AND THEY QUOTED HER A PRICE OF $2000, THE CONTACT STATED THAT THE VEHICLE CURRENTLY HAD 29,000 MILES. *AK

WHILE WAITING TO MAKE A LEFT TURN, ANOTHER VEHICLE GOING BETWEEN 50-55 MPH STRUCK CONSUMER'S VEHICLE HEAD ON. UPON IMPACT, AIR BAGS FAILED TO DEPLOY. *AK *LA THE OCCUPANT OF THE VEHICLE THAT WAS KILLED WAS SEATED IN THE REAR SEAT. ACCORDING TO THE PAR THE OCCUPANT WAS NOT BUCKLED. ACCORDING TO THE DETECTIVE THAT INVESTIGATED THE CRASH, THE IMPACT WAS NOT TO THE DIRECT FRONT OF THE VEHICLE. CW

TL*THE CONTACT OWNS A 1999 MERCURY MYSTIQUE. THE CONTACT HEARD A LOUD GRINDING NOISE COMING FROM THE FRONT END OF THE VEHICLE AND FELT A VIBRATION WHILE IDLING. THE MECHANIC STATED THAT THE ENGINE MOUNTS NEEDED TO BE CHANGED. THE CONTACT STATED THAT THE VEHICLE WOULD JERK TO THE RIGHT WHEN STOPPING AND JERKED TO THE LEFT WHEN HE ACCELERATED. AS OF JULY 27, 2007, THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 57,000 AND FAILURE MILEAGE WAS 50,000. UPDATED 02-01-08. *KB THE CONSUMER HAS SINCE TRADED IN THE VEHICLE. UPDATED

1999 MERCURY MYSTIQUE HAD WHEEL BEARING REPLACED ON BOTH FRONT WHEELS.*MR THE WHEEL BEARINGS WERE REPLACED BECAUSE THE CONSUMER HEARD A LOUD THUMPING NOISE WHILE DRIVING. *JB

CONSUMER CALLED THE DEALER ABOUT RECALL# 99V060000 CONCERNING VEHICLES WITH AUTOMATIC TRANSMISSION WHICH UTILIZE A PARK/LOCK SOLENOID. IF IT IS POSSIBLE TO ROTATE THE IGNITION KEY TO LOCK POSITION AND REMOVE KEY WITHOUT SHIFT LEVER BEING IN PARK, THESE VEHICLES DO NOT COMPLY WITH REQUIREMENTS OF FMVSS NO. 114 CONCERNING "THEFT PROTECTION." THEREFORE, VEHICLES THAT COME WITH IGNITION KEY REMOVABLE IN GEAR POSITION OTHER THAN PARK, WILL HAVE STEERING COLUMN REPLACED. DEALER STATED THAT THIS VEHICLE WAS INCLUDED IN THE RECALL, BUT HAD TO MANY MILES TO PERFORM RECALL REPAIRS. *AK

I OWN BOTH A 1998 AND 1999 MERCURY MYSTIQUE WITH THE 2.5L V6 ENGINE. WHEN TRAVELING THROUGH STANDING WATER OR EVEN IN A HEAVY RAINSTORM THE POWER STEERING WILL FAIL, THE GENERATOR FAILURE LIGHT WILL LIGHT, AND THE SERPENTINE BELT WILL WHINE. THIS CAN LAST FROM 30 SEC TO A FEW MINUTES, AND REQUIRES ONE TO STOP DRIVING AS THE CAR IS NO LONGER STEERABLE. I HAVE TAKEN MY 1998 TO THE DEALER TWICE FOR THIS AND THEY HAVE REPLACED THE BELT AND TENSIONER TWICE. THIS HAS NOT CHANGED THE PROBLEM, AND THE DEALER CALLED THE MANUFACTURER FOR HELP AND THEY HAD NO FURTHER INFORMATION OR SUGGESTIONS. I FEEL THAT THIS IS A DESIGN FLAW FOR THIS SPECIFIC ENGINE WHICH COULD RESULT IN A SERIOUS ACCIDENT IF EVASIVE MANEUVERS WERE REQUIRED WHILE DRIVING THRU STANDING WATER. I NOTE TWO OTHER SIMILAR COMPLAINTS ON YOUR WEBSITE. FORD SHOULD DESIGN A FIX FOR THIS IMPORTANT SAFETY ISSUE.*AK

WHILE DRIVING ON THE FREEWAY AT APPROXIMATELY 65 MPH ACCELERATOR GOT STUCK AND WOULD NOT RETURN TO THE IDLE SPEED. IN THE PROCESS, THE ACCELERATOR CABLE BROKE, CAUSING THE VEHICLE TO LOSE POWER. OWNER CALLED THE MANUFACTURER, AND WAS TOLD THAT IT WAS THE DRIVER'S FAULT, AND THERE WAS NOTHING ELSE THEY COULD DO. *AK

CONSUMER'S VEHICLE WAS IN PARKING LOT WHEN CONSUMER TAPPED THE ACCELERATOR LIGHTLY, THEN SUDDENLY ENGINE ROARED, AND VEHICLE ACCELERATED ON IT'S OWN UP TO 40-50 MPH. CONSUMER COULD NOT SLOW DOWN VEHICLE, AFTER 50-100 YARDS VEHICLE CRASHED INTO GUARDRAIL, CAUSING EXTENSIVE DAMAGE TO VEHICLE. NO INJURIES.*AK *TT

(1) START CAR, DRIVE FOR 10-20 MINUTES. (2) EVERY TIME WITHIN 10-20 MINUTES, "O/D OFF" BLINKS. (3) BROUGHT TO 2 SERVICE CENTERS, BOTH PUT CAR ON COMPUTER, SAID "TCC SOLENOID" PROBLEM, NEEDED NEW SOLENOID. I REPLACED SOLENOID ($300), DROVE, FAILURE REPEATED. *NM

THE TRANSMISSION IN MY 1999 MERCURY MYSTIQUE HASS BEEN SLIPPING FOR 2 YEARS AND IT FINALLY WENT OUT. WHEN I WENT TO HAVE IT REPAIRED, I HAD 2 REPAIR SHOPS TELL ME THEY COULD SELL ME A NEW OR REBUILT TRANSMISSION, BUT THEY WOULD SEE ME AGAIN IN A YEAR BECAUSE OF THE PROBLEMS WITH THIS CAR AND TRANSMISSIONS. I CAN'T FIND A RECALL THAT'S BEEN ISSUED. HOW CAN A NEW CAR HAVE SUCH POOR PROBLEMS WITH IT'S TRANSMISSION AND LINCLOLN MERCURY NOT DO ANYTHING ABOUT IT? I'VE TRIED FOR TWO YEARS AND NO HELP.

THE CAR HAS BEEN IN THE DEALERSHIP SERVICE DEPT MORE THAN I SEEM TO HAVE IT..FOR MANY DIFFERENT PROBLEMS. NEEDED A NEW ENGINE AT 23K,AIRCONDITIONER BROKEN AT 24K,THE CAR SHAKES AND VIBRATES HAD IT IN THE SHOP MANY TIMES STILL SHAKES! ROTORS ARE PULSING AGAIN HAD THEM TURNED TWICE ALREADY,NEEDS TO GO IN THIS AUG FOR A PEELING CLEARCOAT CORRECTION ON THE PASSENGER SIDE 2 DAYS TO PAINT..AND THE CAR ONLY HAS 26K HELP! AND FORD HAS BEN TERRIBLE WITH DEALING WITH PROBLEMS AND NEVER PROVIDES LOANERS EVEN WHEN THEY HAD MY CAR FOR 3 WEEKS!*AK

THIS INCIDENT HAPPENED WHEN IT RAINED, IF ANY WATER GOT INSIDE OF VEHICLE THE AIR CONDITIONER BELTS CAME OFF. *AK

TL*THE CONTACT OWNS A 1999 MERCURY MYSTIQUE. THE CONTACT NOTICED MOISTURE IN THE DRIVER'S SIDE HEADLIGHT. IN ADDITION, THE DRIVER'S SIDE TAIL LIGHT DRIPPED WATER INTO THE TRUNK WHEN IT WAS OPENED. SHE NOTICED THAT THE MOISTURE WAS ALWAYS PRESENT, ESPECIALLY AFTER IT RAINED. THE VEHICLE HAS NOT BEEN DIAGNOSED. THE CURRENT MILEAGE IS 51,504 AND FAILURE MILEAGE WAS APPROXIMATELY 48,246. UPDATED 07/07/08. *LJ THE PASSENGER SIDE SEAT BELT WAS INOPERABLE, THE TIMING BELT WAS REPLACED. UPDATED

DT*: THE CONTACT STATED THE HEADLIGHTS COVERS CLOUDED UP ON THE INSIDE CAUSING LIMITED LIGHTING DISTANCE. THE DEALERSHIP HAS BEEN ALERTED AND NO RECALLS WERE FOUND. THE DEALERSHIP EXPLAINED THE BUFFING WOULD IMPROVE THE PROBLEM NOT CORRECT IT. UPDATED 06/16/06.

TL*THE CONTACT OWNS A 1999 MERCURY MYSTIQUE. THE CONTACT NOTICED MOISTURE IN THE DRIVER'S SIDE HEADLIGHT. IN ADDITION, THE DRIVER'S SIDE TAIL LIGHT DRIPPED WATER INTO THE TRUNK WHEN IT WAS OPENED. SHE NOTICED THAT THE MOISTURE WAS ALWAYS PRESENT, ESPECIALLY AFTER IT RAINED. THE VEHICLE HAS NOT BEEN DIAGNOSED. THE CURRENT MILEAGE IS 51,504 AND FAILURE MILEAGE WAS APPROXIMATELY 48,246. UPDATED 07/07/08. *LJ THE PASSENGER SIDE SEAT BELT WAS INOPERABLE, THE TIMING BELT WAS REPLACED. UPDATED

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

THE CONSUMER TRULY DISAPPOINTED IN THE QUALITY AND PERFORMANCE OF 1999 MERCURY MYSTIQUE. *BF IN NOVEMBER 2003 THE VEHICLE NEEDED NEW TIRES AND BY AUGUST 2004 THE STRUTS WERE LEAKING AND NEEDED ADJUSTMENT. THE CONSUMER REQUEST THAT CHRYSLER COVER THE COST OF REPAIRS. *SC THE CONSUMER WAS SOLD A CHRYSLER CONTRACT ON A MERCURY VEHICLE. *JB

S10 APPROPRIATE HANDLING- LETTER TO THE SECRETARY FROM REQUESTING THE RECALL AND REPLACEMENT OF FACULTY FLOOR MATS DUE TO SAFETY REASONS ON HIS 1999 MERCURY MYSTIQUE. *TGW THE CONSUMER STATED THE CLIPS THAT HELD THE FLOOR MATS IN PLACE BROKE DUE TO NORMAL WEAR.