Owner-reported complaints naming the visibility system, filed with NHTSA
Data refreshed
Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2000 Mercury Mystique submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 9 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
DASH HAS PEELED BACK BY WINDSHIELD, DEFROSTER SECTION POPPED OUT, AS TIME PROGRESSES THE DASH KEEPS PEELING BACK/RAISING UP...EVENTUALLY, IT WILL BE TOO HIGH TO SEE OVER. (I AM SHORT STATURE). *TR
I HAVE THE SAME EXACT DEFECT AS - CAMPAIGN NUMBER: DP06004 STRUCTURE VISIBILITY:DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER
THE DEFROSTER DOES NOT OPERATE ,MAKING THE ABILITY TO SEE THE ROAD DIFFICULT DURING INCLEMENT WEATHER. MANUFACTURER WILL BE CONTACTED BY OWNER.*AK
WELL OVER THE PERIOD OF THREE YEARS MY DASH BOARD HAS BEEN WORKING FINE UNTIL THIS SUMMER WHEN IT BEGAN TO MALFUCTION AND WARP. SOON AFTER MY GRILL FOR MY DEFROSTER POPPED OUT OF THE DASHBOARD AND AND BEGAN TO IMPROPERY DEFROST MY WINDSHIELD MAKING IT VERY DIFFICULT TO DRIVE. I RECIVED A NOTIFICATION JUST AFTER I PRUCHASED MY CAR ABOUT A DEFECT IN THE UNIT BUT NO RECALL WAS ISSUED SO THE TIME OF REPLACEMENT HAD EXPIRED AND NOTHING IS GOING TO BE DONE BECAUSE FORD REFUSES TO PAY FOR THE PARTS. *AK
IN MARCH OF 2002 THE DASH STARTING COMING UNGLUED AND ROLLING UP, WHICH CAUSED MY DEFOGGER TO POP OUT AND NOT DEFOG MY WINDSHIELD CORRECTLY. THE CAR ALSO STALLS OUT WHEN TAKING OFF FROM A STARTING POSITION OR CHANGING TO PASSING GEAR. THE ENGINE HAS TO THEN BE SHUT OFF AND RESTARTED FOR IT TO CLEAR UP. THIS WILL LAST ABOUT 30 MINUTES BEFORE IT HAPPENS AGAIN. *JB
WHEN RUNNING HEATER OR AIR CONDITIONER THERE IS A MUSTY ODOR LIKE MOLD COMING FROM VENTS. ODOR IS SO BAD THAT IT MAKES CONSUMER ILL. VEHICLE TAKEN TO DEALER NUMEROUS TIMES. DEALER SPRAYED VENTS WITH CHEMICALS AND CLEANED OUT VENTS. DID NOT REMEDY THE PROBLEM. DEALER/MANUFACTURER UNWILLING TO ASSIST IN THIS MATTER. *AK *TT
WHILE DRIVING TO WORK ON 12-09-2000, WITH HEATER ON, BECAME VERY DISORIENTED, HIT CONCRETE BARRIER, ARRIVED 2 HOURS LATE TO WORK, WAS TAKEN BY AMBULANCE TO HOSPITAL,, MY CO-WORKERS WILL CONFIRM THAT I COULD NOT TALK OR WALK PROPERLY, WAS VERY CONFUSED, CHECKED OUT BY NEUROLOGISTS, ALL TESTS RESULTS NORMAL, SAID IT COULD HAVE BEEN CO2 OR OTHER FUMES OR ODORS INSIDE CAR THAT MADE ME SICK. AND TOTALY DISORIENTED, BY THE GRACE OF GOD, IT WAS A MIRACLE I WAS NOT KILLED WHILE DRIVING IN THIS STATE. DUE TO ODORS INSIDE MY MERCURY 2000 MYSTIQUE.*AK
DEALER UNABLE TO DETECT SMOKE ODOR OR FUMES COMING THROUGH VENTS AT IDLE. *AK
STARTING IN JUNE 2000, WHEN A/C WAS TURNED ON, AN OBNOXIOUS MUSTY ODOR WAS PRESENT, THEN ON 12-09-00 WITH HEATER TURNED ON AND DRIVING 60 MPH TO WORK, BECAME VERY ILL AND DISORIENTED, LATER TAKEN BY EMS, ON 3-27-01, WHEN LEAVING FOR WORK AND TURNING OUT OF DRIVIE WAY, CAR STALLED IN MIDDLE OF STREET AND WOULDN'T START. TOOK TO DEALER FUEL PUMP WAS REPLACED, DASH WAS WARPPED AND HAD TO BE REPLACE BECAUSE ADHESIVE WAS COMING OFF BACK OF DASH, FUMES OR ODORS FROM ANY OF THESE COMPONENTS MAY HAVE CAUSED ME TO BECOME TOTALLY DISORIENTED WHICH CAUSED ME TO HIT A CONCRETE BARRIER WHILE DRIVING.*AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .