2000 Mercury Mystique Problems

DASH HAS PEELED BACK BY WINDSHIELD, DEFROSTER SECTION POPPED OUT, AS TIME PROGRESSES THE DASH KEEPS PEELING BACK/RAISING UP...EVENTUALLY, IT WILL BE TOO HIGH TO SEE OVER. (I AM SHORT STATURE). *TR

DASHBOARD OF 2000 MERCURY MYSTIQUE HAS WARPED AND PRESENTS SAFETY HAZARD AS VISUAL DISTRACTION/OBSTRUCTION TO SAFE DRIVING. *NM

DASH HAS PEELED BACK BY WINDSHIELD, DEFROSTER SECTION POPPED OUT, AS TIME PROGRESSES THE DASH KEEPS PEELING BACK/RAISING UP...EVENTUALLY, IT WILL BE TOO HIGH TO SEE OVER. (I AM SHORT STATURE). *TR

I HAVE THE SAME EXACT DEFECT AS - CAMPAIGN NUMBER: DP06004 STRUCTURE VISIBILITY:DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER

2000 MYSTIQUE LS, ENGINE STALL 7 TIMES OVER THE LAST 10 MONTHS. AFTER MULTIPLE REPAIRS, THE MERCURY DEALER COULD NOT FIND THE PROBLEM. PROBLEM STILL EXISTS. *TR

THE REAR WHEELS ARE LOCKING WHEN THE DRIVER IS SLOWING DOWN TO STOP. THIS OCCURS WHEN THE WEATHER IS COLD. THE OWNER WAS INFORMED BY A MECHANIC THAT THE REAR BRAKE ASSEMBLY WAS COMPLETELY RUSTED. THE OWNER CONTACTED THE MANUFACTURER, BUT RECEIVED NO ASSISTANCE. *AK THERE WAS A BAD NOISE WHEN THE VEHICLE WAS STARTED AND THE VEHICLE WOULD HESITATE WHEN TRYING TO INCREASE IN SPEED ALONG WITH HARD SHIFTING. RECALL CAMPAIGN # 00V075000. *SC

TL*THE CONTACT OWNS A 2000 MERCURY MYSTIQUE. THE CONTACT EXPERIENCED ENGINE HESITATION, LOSS OF POWER, AND SURGING IN HER VEHICLE. SHE WOULD LOSE ALL POWER AND HAVE TO WAIT A COUPLE OF MINUTES BEFORE THE VEHICLE WOULD RESTART. THE CONTACT COULD ONLY DRIVE FIVE MILES BEFORE THE FAILURE RECURRED. THE FAILURE OCCURRED WHEN THE ENGINE WAS WARM OR HOT. SHE TOOK THE VEHICLE TO A LOCAL GARAGE AND THEY STATED THAT THE FUEL PUMP WAS DEFECTIVE. THE CURRENT MILEAGE WAS APPROXIMATELY 56,000 AND FAILURE MILEAGE WAS APPROXIMATELY 55,600.

PASSANGER SIDE FUEL TANK RETAINER STRAP CORRODED THROUGH AND YIELDED. DRIVER SIDE STRAP IS ALSO CORRODED AND NEEDS TO BE REPLACED BUT DID NOT YIELD. *NM

RAINY DAY, SUV VEHICLE IN FRONT OF ME COMPLETELY STOPPED IN THE MIDDLE OF STREET TO MAKE A LEFT HAND TURN, HE MUST HAVE JUST STOPPED, BECAUSE WHEN I SLOWED DOWN TO BRAKE MY CAR SLID AND HIT HIM IN THE REAR, MY WHOLE FRONT OF CAR WAS SMASHED WITH THE RADIATOR PARTIALLY UP IN THE AIR, THE CAR TOTALLED, I WOULD SAY, YET THE AIR BAGS DID NOT DEPLOY, AND IT HAD DUAL AIR BAGS. I HAD A CUT ON MY NOSE, NOT BAD, BUT WITH BLEEDING INSIDE NOSE, AND LOWER BACK PAINS, MY HEAD HITTING STEERING WHEEL. ALSO MY BROTHER HAS PAINS IN HIS RIB WHICH WE ARE GOING TO THE DOCTOR FORTO HAVE XRAYS. I BELIEVE THESE AIR BAGS SHOULD HAVE DEPLOYED AT TIME OF IMPACT, I AM LUCKY TO BE ALIVE. PLEASE INVESTIGATE THIS . THANK YOU. *NM

CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION WHILE DRIVING 25 MPH . UPON IMPACT, AIR BAG DID NOT DEPLOY. *AK

INSTRUMENT DASH PANEL COVER IS , AND HAS CONTINUED TO PEEL BACK AT THE DEFROST VENTS AT THE WINDSHIELD SINCE 2003. IT APPEARS THE GLUE HAD BEGUN TO FAIL. EACH TIME I BROUGHT MY CAR IN FOR SERVICE MY CONCERNS AND COMPLAINT OF THE DASH BOARD WERE LARGELY IGNORED. SIMPLY BLOWN OFF TO SAY IT WAS NOT COVERED UNDER THE WARRANTY. WHEN ASKED IF THERE HAD BEEN ANY RECALL OR WIDESPREAD COMPLAINTS I WAS TOLD NO TO BOTH QUESTIONS. IT WAS ONLY RECENTLY I DISCOVERED ON A GOVERNMENT RECALL SITE THERE HAD ACTUALLY BEEN A CUSTOMER SERVICE ACTION OFFERED TO ADDRESS THIS PROBLEM. I DID NOT RECEIVE THIS NOTIFICATION. I AM VERY DISSATISFIED TO LEARN THAT NOT ONLY WASN'T I NOTIFIED OF THIS OFFER, MY DIRECT QUESTIONS TOWARDS THIS CONCERN PRODUCED ANSWERS THAT WERE INACCURATE. THIS SITUATION TROUBLES ME DEEPLY AS I PREPARE FOR THE PURCHASE OF MY NEXT NEW CAR. I THINK. IS THIS THE HONESTY ( OR SHOULD I SAY LACK OF HONESTY FROM A CAR MANUFACTURER ) AS I DECIDE WHAT MANUFACTURERS VEHICLE AND SERVICE WILL BEST SATISFY MY EXPECTATIONS AS A NEW CAR CONSUMER. MY FAMILIES ARE LOYAL CUSTOMERS AND CURRENT OWNERS OF FORD, LINCOLN, MERCURY PRODUCTS. THESE INCLUDE LINCOLN CONTINENTAL, FORD EXPLORER, MERCURY MYSTIQUE , AND FORD TAURUS. I WAS LEANING TOWARDS THE PURCHASE OF THE 2009 MERCURY MARINER. IN LIGHT OF MY CURRENT FINDINGS I'M NOT SO SURE I WILL STILL CHOOSE ONE OF YOUR VEHICLES. HAVING RELATIVES WHO ARE CURRENTLY LONG TIME EMPLOYEES OF F,L,M, AS WELL AS RETIRED FAMILY MEMBERS FROM F,L,MERC. I KNOW THAT THEY TOO ARE CONSIDERING PURCHASE OF NEW VEHICLES ALSO IN THE NEAR FUTURE. I REALLY EXPECT A RESPONSE FROM SOMEONE IN HELPING ME RESOLVE THE ISSUE I'M HAVING. DISSATISFIED CONSUMER. CYNTHIA JOHNSON-JERMAN *TR

INSTRUMENT PANEL COVER IS WARPED. *TR

WHEN SHIFTING GEARS LEVER JAMS. ALSO, CAN HEAR A GRINDING NOISE WHEN SHIFTING. VEHICLE IS HARD TO SHIFT AS THOUGH SOMETHING IS READY TO SNAP. CONTACTED DEALER, AND DEALER STATED THAT CABLE CONNECTOR TO SHIFT WAS TANGLED. WIRE WAS EXPOSED, AND HAD SOMETHING TO DO WITH LINKAGE AND TRANSMISSION. PLEASE ADD VIN. *AK

BACKING OUT OF DRIVEWAY AND ACCELERATOR STUCK. INDIDUAL COULD NOT REMOVE FOOT FROM PEDAL. IT'S POSSIBLE SHE SOMEHOW TURNED ON THE CRUISE CONTROL AND THATS WHY SHE COULD NOT CONTROL THE CAR. *AK

TRANSMISSION REBUILT AT 45,000 MILES BY DEALER WHEN WE GOT IT BACK IT DIED AT A 1/4 OF A TANK OF GAS, SO WE CAN NEVER LET IT GO BELOW EVEN A HALF A TANK NOW. OVER DRIVE LIGHT FLASHES ON AND OFF PERIODICALLY THEN GOES OFF. AT 69,000 MILES CAR IS NOW CUTTING OUT LIKE IT DID WHEN IT FIRST HAD TRANSMISSION PROBLEMS.

THE REAR WHEELS ARE LOCKING WHEN THE DRIVER IS SLOWING DOWN TO STOP. THIS OCCURS WHEN THE WEATHER IS COLD. THE OWNER WAS INFORMED BY A MECHANIC THAT THE REAR BRAKE ASSEMBLY WAS COMPLETELY RUSTED. THE OWNER CONTACTED THE MANUFACTURER, BUT RECEIVED NO ASSISTANCE. *AK THERE WAS A BAD NOISE WHEN THE VEHICLE WAS STARTED AND THE VEHICLE WOULD HESITATE WHEN TRYING TO INCREASE IN SPEED ALONG WITH HARD SHIFTING. RECALL CAMPAIGN # 00V075000. *SC

THE AIR CONDITIONING HAS FAILED TWICE IN TWO YEARS IN A 2000 MERCURY MYSTIQUE GS. WHILE OFTEN CONSIDERED A LUXURY RATHER THAN A SAFETY ITEM, I LIVE IN SOUTH FLORIDA WERE IT IS ALREADY REACHED 95 DEGREES. LAST YEAR A DEVICE IN THE DASH HAD TO BE REPAIRED. THE MECHANIC SAID THAT THIS WAS A COMMON PROBLEM WITH THIS MODEL BUT THAT THE COMPANY WASN'T ISSUING A RECALL BECAUSE NOT ENOUGH PEOPLE COMPLAIN. THE NEW PROBLEM APPEARS TO BE THE AIR CONDITIONING FREEZING UP OR WITH THE BLENDOR; THE A/C IS COLD BUT BARELY BLOWS, EVEN WHEN ON HIGH. *AK

DASHBOARD IS SEPARATING FROM STRUCTURE AND RAISING UPWARDS IN FRONT OF THE WINDSHIELD. AS A RESULT, AIR CONDITIONER VENTS ARE NOT FUNCTIONING PROPERLY. DEALER NOTIFIED. *AK

DURING ROUTINE INSPECTION MECHANIC FOUND PASSENGER'S FRONT TIE ROD BROKE.*AK

FRONT PASSENGER'S TIE ROD BROKE WHILE DRIVING ABOUT 30 MPH.*AK

FRONT LEFT COIL SPRING BROKE AND PUNCTURED TIRE WHILE BACKING FROM DRIVEWAY. NO INJURIES OR DAMAGE TO VEHICLE. BOTH FRONT COIL SPRINGS REPLACED BY FORD DEALER AT A COST OF ABOUT $300. TIRE DEALER REPLACED TIRE UNDER ROAD HAZARD WARRANTY. *JB

DT REAR DRIVERS SIDE COIL SPRING I BROKE, BUT CONTAINED IT HASN'T COME OUT OF HOLDER. NOTICED THIS WHEN ROTATING THE TIRES. THERE IWAS A RECALL FOR THE FRONT COIL SPRINGS BUT NOT THE REAR. CONNTACTED F FORD, THEY DID NOT OFFER ANY ASSISTANTS. THE VEHICLE WAS DRIVEABLE,*AK BUT CONCERNED THAT THEY'LL BE A BLOW OUT.NOTICED THIS MORNING ON JULY 19, 2005. *AK

THE REAR WHEELS ARE LOCKING WHEN THE DRIVER IS SLOWING DOWN TO STOP. THIS OCCURS WHEN THE WEATHER IS COLD. THE OWNER WAS INFORMED BY A MECHANIC THAT THE REAR BRAKE ASSEMBLY WAS COMPLETELY RUSTED. THE OWNER CONTACTED THE MANUFACTURER, BUT RECEIVED NO ASSISTANCE. *AK THERE WAS A BAD NOISE WHEN THE VEHICLE WAS STARTED AND THE VEHICLE WOULD HESITATE WHEN TRYING TO INCREASE IN SPEED ALONG WITH HARD SHIFTING. RECALL CAMPAIGN # 00V075000. *SC

INTERMITTENTLY WHEN SPEED CONTROL WAS ACTIVATED IT WOULD ACCELERATE BEYOND SET SPEED, EVENTUALLY CAUSING VEHICLE TO STALL OUT AND DIE. ALSO, INTERMITTENTLY VEHICLE WOULD ACCELERATE SUDDENLY AND UNEXPECTEDLY WHEN BRAKES WERE APPLIED. DEALER AND MANUFACTURER HAS BEEN NOTIFIED.*AK

THIS MORNING ON MY WAY TO WORK I HAD A BLOW OUT OF MY TIRE ON THE LEFT FRONT TIRE. I WAS VERY LUCKY THAT I WAS NOT HURT OR ANYONE ELSE WAS HURT. IT WAS EARLY WHEN THE TRAFFIC WAS LIGHT. I FEEL THAT ALL OF THE FIRESTONE TIRES SHOULD BE RECALLED AND REPLACED. I COULD NOT AFFORD TO REPLACE ALL OF THE TIRES AT THIS TIME. AND I HAVE TO TRAVEL 120 MILES A DAY TO WORK. I DO HAVE PICTURES OF THE TIRE IF YOU WOULD LIKE TO SEE THEM. I AM VERY CONCERNED THAT THIS MAY HAPPEN TO SOMEONE ELSE AND THEY MAY NOT BE AS LUCKY AS ME.*AK (DOT NUMBER: V6UN 1PH TIRESIZE: P205/60R15)

CHILD MANAGED TO GET A HOLD TO MIDDLE RESTRAINT AND IT RETRACTED, CHOKING HIM. DEALER HAS BEEN NOTIFIED. *AK

STARTING IN JUNE 2000, WHEN A/C WAS TURNED ON, AN OBNOXIOUS MUSTY ODOR WAS PRESENT, THEN ON 12-09-00 WITH HEATER TURNED ON AND DRIVING 60 MPH TO WORK, BECAME VERY ILL AND DISORIENTED, LATER TAKEN BY EMS, ON 3-27-01, WHEN LEAVING FOR WORK AND TURNING OUT OF DRIVIE WAY, CAR STALLED IN MIDDLE OF STREET AND WOULDN'T START. TOOK TO DEALER FUEL PUMP WAS REPLACED, DASH WAS WARPPED AND HAD TO BE REPLACE BECAUSE ADHESIVE WAS COMING OFF BACK OF DASH, FUMES OR ODORS FROM ANY OF THESE COMPONENTS MAY HAVE CAUSED ME TO BECOME TOTALLY DISORIENTED WHICH CAUSED ME TO HIT A CONCRETE BARRIER WHILE DRIVING.*AK