Owner-reported complaints naming the body or structure system, filed with NHTSA
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Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 1990 Mercury Sable submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 23 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
VEHICLE -- 1990 MERCURY SABLE STATION WAGON, 3.8 ENGINE EXPERIENCED LOSS OF STEERING CONTROL DUE TO FAILURE OF ENGINE/TRANSMISSION LOWER SUBFRAME MOUNT FAILING. SUBSEQUENT MOTION ALSO BREACHED BOTH REAR BRAKE LINES WITH MAJOR LOSS OF BRAKING POWER. WITH SIGNIFICANT EFFORT, I WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. *TR
VEHICLE WAS AT AN INTERSECTION AT A LIGHT AND WAS ABOUT TO MOVE WHEN ANOTHER VEHICLE HIT CONSUMER'S VEHICLE. WHEN CONSUMER LIFTED FOOT FROM BRAKES VEHICLE STARTED TO DRIFT INTO ANOTHER LANE. STARTED TO TURN VEHICLE LEFT AND RIGHT, BUT STEERING WOULDN'T TURN. MECHANIC STATED THAT A SUBFRAME BROKE DEALERSHIP WAS AWARE OF PROBLEM.*AK
FRONT SUBFRAME BOLTS BROKE DUE TO CORRISION . RECALL WAS ISSUED BUT ONLY FOR REAR.*AK THE BOLT WAS REPLACED AND THE CONSUMER WAS ASKING THE MANUFACTURER TO PAY FOR REPAIR SINCE THE DEFECT WAS ESSENTIALLY THE SAME AS THAT OF THE RECALL. *YH
PLEASE HELP ME I AM MENTALLY DISABLED WITH A FAMILY AND THIS IS WHAT IS HAPPENING TO ME -PLEASE HELP ME. THE FRAME ON MY CAR BROKE AND FELL DOWN WHILE MY WIFE WAS COMING HOME FROM WORK. THE DEALER VERIFIED THE RECALL AND GOT US A LOANER BUT SAID IT WOULD COST 25.00 A DAY ITS BEEN 10 DAYS AND MONDAY AUGUST 7TH I WAS TOLD THAT MY CAR WASN'T FIXABLE BECAUSE OF THE EXCESS CORROSION AND IT WAS FIFTY FIFTY THAT I WOULD HAVE NO CAR AND A RENTAL BILL PLEASE HELP ME IM AT THE POINT WHERE I JUST CAN'T STAND EVEN THINKING ABOUT IT. WE HAVE SAT BY THE PHONE FOUR NINE DAYS AND CALLED OURSELVES AFTER THAT LONG THEY SAY I MAY GET NOTHIN, NO CAR AND A RENTAL BILL PLEASE HELP. *AK
THE DEALER WAS VERY HELPFUL. HOWEVER FORD CUSTOMER SERVICE/ZONE REP. WAS NOT EVEN INTERESTED IN THIS PROBLEM. IF I HAD NOT TAKEN THE TRIM OFF TO CLEAN, I WOULD HAVE NEVER SEEN THE FAILURE. THIS STRIKER IS NEEDED TO KEEP THE DOOR/TAILGATE CLOSED. CHILDEN CAN RIDE IN THE REAR FACING SEAT OF THIS VEHICLE. IF SOMETHING SHOULD HAPPEN TO CAUSE THIS TAILGATE TO OPEN SUDDENLY, THE FAILED METAL THAT HOLDS THE STRIKER IN PLACE WOIULD BE VIRTUALLY USELESS. THE TAILGATE WOULD LIKELY FLY OPEN. THE STRUCTURE OF THIS VEHICLE HAS NOT BEEN COMPRIMISED, BY THE WAY. THERE HAS NOT BEEN AN ACCIDENT TO CAUSE THIS SORT OF FAILURE. FORD'S LACK OF INTEREST IS CERAINLY ALARMING FOR THIS SAFETY ISSUE. *AK
THE BODY STRUCTURE WHERE THE POST THAT HOLDS THE TAILGATE CLOSED FAILED. THE METAL IS CRACKED IN SEVERAL PLACES, NOT PERMITTING THE TAILGATE TO BE CLOSED PROPERLY. THE VEHICLE HAS NOT BEEN IN A REAR END SITUATION WHERE THE BODY STRUCTURE WOULD BE COMPROMISED. WE WERE LUCKY THAT WE REALIZED THAT THE TAILGATE WAS NOT CLOSING COMPLETELY, AND CHECKED OUT THE LATCH ASSEMBLY. THE POST NOW JUST BENDS OVER WHEN THE TAILGATE IS CLOSED. THANK GOD THAT WE DISCOVERED THIS, AS I WOULD NOT ALLOW SOMEONE TO RIDE IN THE BACK OF THIS VEHICLE AND ITS COMPRIMISED SAFETY. *AK
CONSUMER CONTACTED DEALER IN REFERENCE TO RECALL 98V323000 CONCERNING SUBFRAME CORROSION. DEALER STATED THAT VEHICLE WAS NOT INCLUDED IN THE RECALL, AND REFUSED TO DO RECALL WORK. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
CLEAR FINISHING COAT OF PAINT IS CRACKING AND FLAKING OFF. DEALER IS NOT ACCEPTING RESPONSIBILITY. *AK *ML
VEHICLE WAS TRAVELING AT 15 MPH OR LESS WHEN BOTH REAR & FRONT SUBFRAMES DISCONNECTED. DEALER NOTIFED AND INFORMED CONSUME R THAT REAR SUBFRAMES WOULD BE REPAIRED UNDER MANUFACTURER'S RECLL, BUT FRONT WOULD BE REPAIRED AT CONSUMER'S EXPENSE. CONSUMER WOULD LIKE TO KNOW WHY CAN THE SAME RECALL ON THE REAR NO BE APPLIED TO THE FRONT WHEN CONDITION ARE THE SAME. CAN NHTSA HELP IN THIS PROBLEM. *AK
WHILE TRAVELING 30-40 MPH THE SUBFRAME DROPPED ONTO THE AXLES DUE TO RETAINER WASHER RUSTING OUT, MAKING IT VERY DIFFICULT TO STEER THE VEHICLE. RECALL 98V32300 WAS LISTED FOR THE SAME TYPE OF PROBLEM. HOWEVER, THIS VEHICLE WAS NOT INCLUDED DUE TO VIN. *AK
RECALL COMPONENT FAILED PRIOR TO RECALL NOTICE CAUSING EXTENSIVE DAMAGE TO THE TRANSMISSION WHEN THE SUB-FRAME BROKE. (98S36- 98V-323) MJS
RECEIVED RECALL NOTICE AND CONTACTED DEALER. WAS GIVEN AN APPOINTMENT FOR JUNE. THAT WAS NOT ACCEPTABLE. DEALER ONLY DOING 5 VEHICLES A DAY & WAS THE EARLIEST DATE AVAILABLE. OWNER NOT HAPPY WITH SITUATION. 93V-106.002. *AK
DRIVE AXLE REPLACED DUE TO CORROSION.
THE SUB-FRAME LOCKS, BOLTS, AND WASHERS HAD TO BE REPLACED WHEN THE SUB-FRAME DROPPED. THE STEERING BECAME EXTREMELY DIFFICULT. I HAD THE CAR TOWED TO THE DEALER AND REPAIRED AT THE COST OF $271.96. WHEN I RECEIVED RECALL 98S36 I TOOK IT AND THE ORGINAL RECEIPT TO THE DEALER. I WAS TOLD THAT THE SUB-FRAME FASTENERS WHICH WERE REPLACED IN OCTOBER OF 1998 WERE FROM THE FRONT CORNERS OF THE SUB-FRAME. THE PARTS THEY REPLACED WERE ONE SUBFRAME MOUNT KIT (FMC E6PZ 5A364 A) AND TWO NUT-M12 X 1.75 PLATES (FMC N804482 S100 ). ARE THESE THE PART NUMBERS INVOLVED IN THE RECALL? I WOULD APPRECIATE SOME FEEDBACK ON THIS ISSUE. THE RECEIPT I HAVE DOESN'T DEFINE WHETHER THE FASTENERS REPLACED WHERE FOR THE FRONT OR REAR CORNERS OF THE SUB-FRAME.
REAR SUB-FRAME MOUNTS CAME UNATTACHED ALLOWING MOTOR AND TRANSMISSION TO FALL ONTO THE GROUND WITH NEAR HEAD ON COLLISION DUE TO LOSS OF CONTROL AND DAMAGING OTHER COMPONENTS. COMPONENT WAS REPAIRED PRIOR DUE TO RECALL HOWEVER RECALL REPAIR FAILED.
WHILE DRIVING THE BODY MOUNTS SUPPORTING TRANSMISSION & ENGINE BROKE. THIS CAUSED THE TRANSMISSION/ENGINE TO FALL. THE ENGINE FELL ON THE STEERING BINDING. HAD NO CONTROL OVER THE STEERING. *AK
RECALL SERVICE ON SUBFRAME MOUNTS DENIED, MOUNTS FAILED CAUSING STEERING LOCK UP.
WAS INFORMED OF RECALL ALREADY PERFORMED ON VEHICLE BY MANUFACTURER. DID NOT OWN VEHICLE AT TIME OF RECALL. REPAIR SHOP SAID NO WORK, RECALL OR OTHERWISE, DONE ON VEHICLE. COULD NOT RECALL REPAIR ON VEHICLE SINCE RECALL WORK WAS ALREADY DONE BY DEALER. *AK
IN REFERENCE TO 93V106, THE VEHICLE'S DEFECTIVE REAR SUBFRAME CORRODED, CAUSING THE SUBFRAME TO DROP AND ALMOST CAUSED AN ACCIDENT. VEHICLE HAD EXACT PROBLEM AS THE RECALL, BUT NOT INCLUDED. *AK
CONSUMER RECEIVED RECALL LETTER. TOOK VEHICLE IN FOR SERVICE, REMDEY DID NOT CORRECT THE PROBLEM. CONSUMER IS SEEKING ASSISTANCE. RECALL NUMBER 93V106002. *AK
DRIVING VEHICLE; HEARD A LOUD CRUSHING NOISE; TOOK TO MECHANIC; INFORMED BODY MOUNTS CORRODED AWAY FROM FRAME; BOLTS CAN NOT BE TIGHTENED. MANUFACTURER SAID WAS FIXED & HAD 1 YR WARRANTY; NOTHING THEY CAN DO. RECALL #93V106002. *AK
RECALL RELATED, 93V106, STRUCTURE MOTOR MOUNTS/REAR SUB-FRAME, BROKE. *AK
REPLACED FRONT BRAKE ROTORS.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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