1992 Mercury Topaz Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 1992 Mercury Topaz, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Seat belts1621.3%
- Engine1418.7%
- Electrical1013.3%
- Brakes68.0%
- Visibility56.7%
- Interior & seats56.7%
- Transmission56.7%
- Driver assistance34.0%
- Fuel system34.0%
- Body & structure22.7%
- Steering22.7%
- Suspension11.3%
- Tires & wheels11.3%
- Heating & air conditioning11.3%
- Exterior lighting11.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
TO WHOM THIS MAY CONCERN; I BROUGHT MY DAUGHTER'S CAR IN FOR SEATBELT REPAIR. THERE WAS FAILURE OF THE SHOULDER STRAP TO OPEN WHEN GETTING INTO THE CAR. MY COMPLAINT IS WITH THE DEALERSHIP HAMMONTON AUTO GROUP WHITE HORSE PIKE HAMMONTON NJ. ON 6/25 THE CAR WAS BROUGHT IN- CHARGING $80 TO DIAGNOSE THAT THE SWITCH ON THE PASSENGER SIDE NEEDED REPLACING. THE PART COST $10 THE JOB WAS TO COST $260 - WHICH I FEEL WAS A CUSTOMER RIPOFF. WE DECIDED TO GET THE JOB DONE DESPITE THE OUTRAGEOUS COST. ON 6/26 WHEN WE ARRIVED TO PICK UP THE CAR-THIS SERVICE DEPT FIXED THE DRIVER SIDE WHICH WAS NEVER BROKEN IN THE FIRST PLACE. THEY DID NOT NOTICE THAT THE PASSENGER SIDE DIDN'T WORK AFTER AN $80 DIAGNOSTICS FEE. I AM NEVER GOING TO THIS PARTICULAR DEALERSHIP AGAIN. I AM ALSO REPORTING THIS TO THE BBB AND TO WHOEVER ELSE I CAN COMPLAIN TO. THIS IS WHY SO MANY AMERICANS ARE NOT BUYING FROM FORD ANYMORE.
THIS VEHICLE IS NOT COVERED UNDER RECALL# 96V071000 CONCERNING ELECTRICAL SYSTEM: IGNITION SWITCH. IGNITION SWITCH MUST BE MANEUVERED FOR SOME ELECTRICAL SYSTEM PARTS TO FUNCTION. FOR INSTANCE, AIR CONDITIONER WILL COME ON BY MANEUVERING THE IGNITION SWITCH. ALSO, ELECTRIC SEAT BELTS/POWER WINDOWS/ TURN SIGNALS, AND BRAKE LIGHTS DON'T OPERATE. *AK
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
WHILE DRIVING AT VARIOUS SPEEDS AND COMING UP TO A STOP LIGHT/SIGN VEHICLE WOULD STALL OUT. HAD NO PRIOR WARNING. HAD NOT BEEN TO A DEALERSHIP TO INVESTIGATE PROBLEM.*AK
VEHICLE STALLS AT SLOW SPEEDS, 35 MPH AND WHEN COMING TO A STOP. *AK
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
THE IGNITION SWITCH FELL APART 3 TIMES ON THE TOPAZ SINCE 1995, THE SWITCHES I BOUGHT AT FORD DEALERSHIP WAS THE EXACT SAME ONE THAT FELL APART. FIRST THE ACCESSORIES STOP WORKED ONE AT A TIME, A/C, TURN SIGNALS, RADIO, AIR CONDITIONING. THEN I PULL IT OUT AND REPLACED THE SWITCH, I CARRY AN EXTRA ONE IN T CAR AND HAVE THE REPLACEMENT DOWN TO 45 MINUTES. I REPLACED THE SWITCH NOW WHEN THE SECOND SIGN OF FAILURE OCCURRED. I HAVE A SMALL POUCH WITH ALL THE TOOLS. I NEED TO CHANGE THE PART AND HAVE THE BOLTS AND SCREWS MARKED THAT I HAVE TO TAKE OUT. I EVEN WRITE THE DATE AND MILEAGE I CHANGE IT IN MY SERVICE MANUAL SO I ALMOST CAN TELL WHEN THE NEST FAILURE WILL OCCUR. I KNEW SOMETHING WAS WRONG WITH THE REPLACEMENT SWITCHES WHEN I CAN BUY THEM AT A DEALERSHIP FOR ANY WHERE FROM $9 FOR FIRST TO $16 THIS LAST TIME. THE LAST THING I BOUGHT THAT CHEAP WAS A PAIR OF WINDSHIELD WIPERS AT A DEALERSHIP.*AK
VEHICLE CAUGHT ON FIRE FROM THE STEERING WHEEL.*MR WHEN THE VEHICLE WAS STARTED FLAMES BURST OUT FROM THE STEERING WHEEL. THE VEHICLE WAS RECALLED (96V-071000) BUT THE CONSUMER NEVER RECEIVED THE NOTICE. THE IGNITION SWITCH WAS THE CAUSE OF THE FIRE. *TS *NLM
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
THIS VEHICLE IS NOT COVERED UNDER RECALL# 96V071000 CONCERNING ELECTRICAL SYSTEM: IGNITION SWITCH. IGNITION SWITCH MUST BE MANEUVERED FOR SOME ELECTRICAL SYSTEM PARTS TO FUNCTION. FOR INSTANCE, AIR CONDITIONER WILL COME ON BY MANEUVERING THE IGNITION SWITCH. ALSO, ELECTRIC SEAT BELTS/POWER WINDOWS/ TURN SIGNALS, AND BRAKE LIGHTS DON'T OPERATE. *AK
WHEN TRAVELING 30 MPH ON WET PAVEMENT, AND UPON DEPRESSING BRAKE PEDAL, PEDAL TRAVELED TO THE FLOOR BOARD, CAUSING EXTENDED STOPPING DISTANCE. CONSUMER HAS CONTACTED THE DEALER, DEALER HAS YET TO REPLACE PARTS. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
THIS VEHICLE IS NOT COVERED UNDER RECALL# 96V071000 CONCERNING ELECTRICAL SYSTEM: IGNITION SWITCH. IGNITION SWITCH MUST BE MANEUVERED FOR SOME ELECTRICAL SYSTEM PARTS TO FUNCTION. FOR INSTANCE, AIR CONDITIONER WILL COME ON BY MANEUVERING THE IGNITION SWITCH. ALSO, ELECTRIC SEAT BELTS/POWER WINDOWS/ TURN SIGNALS, AND BRAKE LIGHTS DON'T OPERATE. *AK
THE WIRE THAT GOES TO THE HEATER BLOWER SWITCH, HEATS UP AND MELTS THE WIRE AND THE PLASTIC PART OF THE SWITCH, THE WIRE WAS REPLACED BY OWNER LAST YEAR. THIS HAS HAPPENED AGAIN ON 9/25/97. THE SWITCH WAS OK, BUT THE WIRE HAD TO BE REPLACED. OWNER REPLACED THE WIRE.*JB
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
THE DRIVERS SIDE MOTORIZED SEAT BELT IS STUCK 3/4 OF THE WAY BACK, THE ONLY WAY TO USE IT IS TO SLIP IT OVER YOUR HEAD. AND ALSO THE DRIVERS FRONT SEAT, THE SEAT WELDS BROKE, AND YOU ARE SETTING IN A RECLINING POSITION, IT IS CURRENTLY BEING HELD UP WITH WOOD.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TL*THE CONTACT OWNS A 1992 MERCURY TOPAZ. WHILE DRIVING BETWEEN 25-30 MPH, THE VEHICLE WOULD NOT MOVE FORWARD. IT ONLY ROLLED BACKWARDS INTO TRAFFIC. THE VEHICLE IS CURRENTLY WITH A MECHANIC. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 30.
AUTOMATIC TRANSMISSION CABLE LINKAGE WAS REPAIRED. THERE ARE NUMEROUS SERVICE BULLETINS THAT REFER TO THIS PROBLEM *CJ
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
CRUISE CONTROL WAS SET AT 40 MPH GOT STUCK AND WOULD NOT RELEASE EVEN BY HITTING THE CRUISE CONTROL BUTTON OR APPLYING BRAKES,WHICH RESULTED IN AN ACCIDENT. *AK
CRUISE CONTROL INOPERATIVE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
INTERMITTENTLY VEHICLE JERKS AND SHUTS DOWN. THE DEALER HAS REPLACED VARIOUS PARTS OF THE FUEL SYSTEM. THE DEALER HAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM. *AK
REPLACEMENT OF FUEL PUMP 3 TIMES. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
CROSSMEMBER BAR ON THE LEFT REAR AXEL BROKE, CAUSING THE VEHICLE TO COLLAPSE. DEALER HAS REPAIRED THE VEHICLE AT THE OWNER'S EXPENSE. *AK
VEHICLE IS PARKED AND LEFT WINDOWS CLOSED , WET WEATHER CONDITIONS WHEN RETURNED AND FLOORBOARD IS FULL OF WATER. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
DURING BRAKE APPLICATION STEERING WHEEL LOCKED UP. RESULTING IN VEHICLE ACCIDENT. TT
TILT STEERING PIVOT POINTS BROKE, CAUSING WHEEL TO TILT SIDEWAYS.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
CONSUMER TOOK CAR OUT FOR A TEST DRIVE AND IT SEEMED FINE. HOWEVER, AFTER CONSUMER LEFT THE LOT, LEFT BALL JOINT BROKE, CAUSING VEHICLE TO SWERVE ALL OVER THE ROAD. CONSUMER HAD TO DRIVE 10MPH TO GET VEHICLE HOME.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
BRAKES FAILED.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
THIS VEHICLE IS NOT COVERED UNDER RECALL# 96V071000 CONCERNING ELECTRICAL SYSTEM: IGNITION SWITCH. IGNITION SWITCH MUST BE MANEUVERED FOR SOME ELECTRICAL SYSTEM PARTS TO FUNCTION. FOR INSTANCE, AIR CONDITIONER WILL COME ON BY MANEUVERING THE IGNITION SWITCH. ALSO, ELECTRIC SEAT BELTS/POWER WINDOWS/ TURN SIGNALS, AND BRAKE LIGHTS DON'T OPERATE. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
THIS VEHICLE IS NOT COVERED UNDER RECALL# 96V071000 CONCERNING ELECTRICAL SYSTEM: IGNITION SWITCH. IGNITION SWITCH MUST BE MANEUVERED FOR SOME ELECTRICAL SYSTEM PARTS TO FUNCTION. FOR INSTANCE, AIR CONDITIONER WILL COME ON BY MANEUVERING THE IGNITION SWITCH. ALSO, ELECTRIC SEAT BELTS/POWER WINDOWS/ TURN SIGNALS, AND BRAKE LIGHTS DON'T OPERATE. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .