Owner-reported complaints naming the airbag system, filed with NHTSA
Data refreshed
Airbags reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
47
Latest Jul 19, 2010
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
33%
of 142 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
21
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
13
What this page shows
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights. Every record below is an owner-reported complaint about the 1997 Mercury Tracer submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 47 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming airbag
The 25 most recent of 47, in the owner's own words
WE HAD TAKEN MY VEHICLE TO GET IT CHECKED BY A COMPUTER AT A LOCAL SERVICE PARTS SHOP. WHEN WE CAME BACK WE STOPPED MY CAR AND IT WAS NOT RUNNING, IGNITION OFF. ABOUT AN HOUR LATER WE HEARD A LOUD NOISE AND ITS AIR BAGS HAD GONE OFF, BREAKING MY CAR'S WINDSHIELD AND OBVIOUSLY MAKING A MESS IN MY CAR. THIS CONCERNS ME SINCE MY HUSBAND AND I HAD JUST BEEN IN THE CAR A WHILE AGO AND COULD HAVE CAUSED INJURY TO US WITHOUT CAUSE. *TR
NHTSA ID
10344024
Incident
Jun 25, 2010
Mileage
130,000 mi
Airbags
Filed Aug 31, 2007
1 injury reported
TL*THE CONTACT OWNS A 1997 MERCURY TRACER. WHILE DRIVING 5 MPH, THE AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE WAS NOT INVOLVED IN A CRASH. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 02V323000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE). THE DRIVER SUSTAINED BRUISES TO HER HANDS. THE VEHICLE WAS NOT TOWED. THE CURRENT AND FAILURE MILEAGES WERE 171,437. UPDATED 01-15-08. *KB UPDATED *JB
NHTSA ID
10201339
Incident
Aug 30, 2007
Mileage
171,437 mi
AirbagsInterior & seats
Filed Apr 6, 2005
Fire reported
WHILE DRIVING AIR BAG LIGHT ILLUMINATED AND VEHICLE STALLED. DRIVER GOT THE VEHICLE TO THE SIDE OF THE ROAD AND VEHICLE CAUGHT ON FIRE UNDER THE DASHBOARD. *AK *NM
NHTSA ID
10055640
Incident
Dec 18, 2003
Mileage
60,000 mi
Airbags
Filed Nov 30, 2004
Crash reported1 injury reported
THE CONSUMER'S VEHICLE HIT ANOTHER VEHICLE'S BUMPER AT AN IMPACT OF 35 MPH, AND NEITHER FRONTAL AIR BAG DEPLOYED. THE DEALER WAS NOTIFIED. *AK THE CONSUMER WAS INFORMED THAT THE VEHICLE HAD BEEN WRECKED BEFORE. *SC
NHTSA ID
10097699
Incident
Sep 3, 2004
Mileage
20,000 mi
Airbags
Filed Sep 7, 2004
Fire reported
02V323000/INTEGRATED AIR BAG MONITOR CONTAMINATION. THIS VEHICLE HAD BEEN RECALLED FOR THIS DEFECT. THE WORK WAS DONE IN 2003. NOW THE PROBLEM HAS RESURFACED AND THE DEALER WANTS THE OWNER TO PAY 4000.00 TO CORRECT THE PROBLEM THAT SHOULD HAVE BEEN CORRECTED WHEN THE RECALL WAS ORIGINALLY ISSUED. PROVIDE FURTHER DETAILS. *JB
NHTSA ID
10091497
Incident
Sep 7, 2004
Mileage
130,000 mi
AirbagsVisibility
Filed Aug 12, 2004
THE VEHICLE WAS PARKED IN THE CONSUMER'S DRIVEWAY WHEN BOTH FRONT AIR BAGS DEPLOYED. IT WAS LATER DETERMINED THAT THE AIR BAG SENSOR WAS DESTROYED BY MOISTURE INTRUSION INTO THE AIR BAG MODULE AND CONNECTORS. AS A RESULT OF THE AIR BAG DEPLOYMENT THE WINDSHIELD THE WINDSHIELD SHATTERED AND THE DASHBOARD WAS DESTROYED. MANUFACTURER WAS CONTACTED AND REFUSED TO ACCEPT RESPONSIBILITY. THE VEHICLE HAS NOT BEEN REPAIRED. *AK THE CONSUMER LATER LEARNED OF A RECALL THAT WAS ISSUED FOR THIS PROBLEM. THE CONSUMER WAS NEVER NOTIFIED OF THE RECALL. THE VEHICLE WAS TAKEN TO A DEALER WHO DETERMINED THAT THE INTRUSION WAS CAUSED BY A PIN HOLE LEAK IN THE HEATER CORE THEREFORE THE VEHICLE WAS NOT COVERED UNDER THE RECALL. THE CONSUMER INTENDS TO PURSE THE MATTER FURTHER. *NM
NHTSA ID
10081809
Incident
May 12, 2004
Mileage
108,000 mi
AirbagsElectrical
Filed Jan 15, 2004
Fire reported
WHILE DRIVING DOWN AT SPEED OF 65-70 MPH, THE CAR CEASED TO ACCELORATE. I PULLED OVER TO THE SIDE OF THE ROAD, ONCE THE CAR WAS COMPLETELY STOPPED IT WOULD NO LONGER CRANK. TODAY WHEN I WENT TO CLEAN IT OUT (HAPPENED AT NIGHT)I SAW THAT A HOLE WAS BURNED THROUGH THE BOTTOM OF THE PASSENGER SIDE DASH BOARD. ALSO I NOTICED THAT THERE WAS SMOKE/FIRE RESIDUE ON THE WINDSHIELD COMING FROM THE DEFROST VENTS. BEFORE ANY OF THIS HAPPENED THE AIRBAG LIGTS WERE COMING ON AND THERE WAS A BURNT PLASTIC SMELL AND A SCENT OF AMMONIA SMELL COMING FROM GOD-KNOWS-WHERE. WHEN I LOOKED UNDER THE HOOD EVERYTHING LOOKED NORMAL. I HAVE BEEN UNABLE TO GO TO WORK FOR 2 DAYS NOW. PLEASE TELL ME IF THERE IS ANYTHING THAT I CAN DO. THANKING YOU IN ADVANCE FOR YOUR ASSISTANCE.
NHTSA ID
10070841
Incident
Sep 15, 2003
Mileage
102,000 mi
Airbags
Filed Nov 19, 2003
PROBLEMS WITH AIR BAG MONITOR ON 1997 MERCURY TRACER.*MR THE CONSUMER STATED AN AMMONIA TYPE SMELL BEGAN TO EMIT FROM THE VEHICLE, SOON AFTER, THERE WAS A BURNT PLASTIC ODOR ALSO EMITTING FROM THE VEHICLE AND MOMENTS LATER THE AIR BAG AND CHECK ENGINE LIGHTS ILLUMINATED ON THE DASHBOARD AND FINALLY THE VEHICLE CEASED TO CONTINUE FUNCTIONING WHILE THE VEHICLE BECAME SMOKY. THE VEHICLE WAS TOWED TO A DEALERSHIP WHERE THE CONSUMER WAS INFORMED THERE WAS A RECALL ON THE AIR BAG SENSOR/CONTROL MODULE, RECALL #02V323000. *JB *NM
NHTSA ID
10048553
Incident
Sep 14, 2003
Airbags
Filed Nov 18, 2003
Fire reported1 injury reported
TWO WEEKS AGO MY CAR (A 1997 MERCURY TRACER) WAS INVOLVED IN AN CAR ACCIDENT IN KINGMAN, (4 HOURS NORTH WEST OF PHOENIX). THE CAUSE OF THE ACCIDENT WAS THE FAULT OF THE AIR BAGS SUDDENLY DEPLOYING WITHOUT CAUSE, CAUSING EXTENSIVE DAMAGE TO MY CAR. I THEN NOTIFIED MY INSURANCE COMPANY AND IT WAS TOWED TO A REPAIR SHOP HERE IN KINGMAN. LATER THE NEXT DAY WHILE THE REPAIR SHOP WAS DOING THEIR INVESTIGATION INTO THE CAUSE, THE CAR BURST INTO FLAMES FROM THE AIR BAG COMPARTMENT. A COUPLE DAYS LATER THE INSURANCE COMPANY NOTIFIED ME THAT THERE WAS A RECALL FROM FORD MOTOR COMPANY OF WHICH I WAS NEVER NOTIFIED. THEN CONFIRMING THAT TO ME THAT MY CAR WAS IN FACT TOTALED, AND THEY WISHED TO REMOVE THE CAR FROM THE REPAIR SHOP. EARLIER LAST WEEK I SENT AN EMAIL TO FORD MOTORS TELLING OF MY DISGUST OF THE COMPANY BECAUSE I WAS NEVER NOTIFIED ON SUCH A SERIOUS ISSUE. ON FRIDAY 11/14 I RECEIVED A CALL FROM FORD MOTORS CUSTOMER SERVICE ASKING FOR MORE INFORMATION ABOUT THE ACCIDENT. AT THIS TIME I AM WAITING FOR A RESPONSE BACK FROM, WHAT I ASSUME, IS THEIR LEGAL DEPARTMENT. *LA
NHTSA ID
10047105
Incident
Nov 6, 2003
Mileage
119,800 mi
Airbags
Filed Sep 23, 2003
Fire reported
DRIVING ON I-20 EASTBOUND. SMELLED AMMONIA, THEN SMELLED BURNT PLASTIC, AIRBAG LIGHT ILLUMINATED, CHECK ENGINE LIGHT ILLUMINATED, INTERIOR LIGHT FLICKERED OFF AND ON, CAR BEGAN TO DECREASE SPEED DESPITE PRESSING ON THE GAS PEDAL. WAS ABLE TO GET CAR INTO THE EMERGENCY LANE BEFORE IT COMPLETELY STOPPED MOVING. HOLE BURNT INTO PASSENGER AREA FROM UNDERNEATH DASH AREA. DEFROST AREA WARPED AND BURNT, BOTTOM OF WINDSHIELD (GLASS PART) BURNT.
NHTSA ID
10039422
Incident
Sep 14, 2003
Mileage
102,000 mi
Airbags
Filed Jul 25, 2003
Fire reported
WHILE TRAVELING ABOUT 5 MPH INSIDE OF A PARKING LOT AND WITHOUT PRIOR WARNING THE VEHICLE SHUTDOWN. THE CONSUMER HAD SEEN SMOKE COMING OUT OF THE VENTS, THEN THE VEHICLE HAD CAUGHT ON FIRE. *AK THE INSPECTOR STATED THE FIRE STEMMED FROM A SHORT. *SCC THE CONSUMER RECEIVED A RECALL REGARDING THE AIR BAG MODULE/SENSOR. *JB
NHTSA ID
10024864
Incident
Feb 18, 2003
AirbagsElectrical
Filed Jul 17, 2003
1997 MERCURY TRACER HAS A DEFECTIVE HORN AND AIR BAG.*MR THE HORN AND THE AIR BAG INTERFERED WITH ONE ANOTHER WHICH CAUSED THE HORN TO RANDOMLY GO OFF AND PERIODICALLY BLEW A FUSE, AND DISABLE THE HORN AND THE AIR BAG, TWO DEALERSHIP'S AND A INDEPENDENT MECHANIC STATED IT WAS A MANUFACTURING DEFECT. *TS *JB
NHTSA ID
10029621
AirbagsElectrical
Filed Jul 16, 2003
HORN BLOWS NON STOP UNTIL FUSE IS PULLED. BROUGHT TO DEALER AND WAS TOLD ENTIRE AIRBAG HAD TO BE REPLACED. *AK
NHTSA ID
10028397
Incident
Feb 25, 2003
Mileage
58,941 mi
Airbags
Filed Jun 4, 2003
VEHICLE'S TACHOMETER AND RPM GAUGE STOPPED WORKING CAUSING THE ELECTRICAL SYSTEM TO FAIL. *MR *PH
NHTSA ID
10020408
Airbags
Filed May 15, 2003
THE DEALER PERFORMED RECALL#02V323000 REPAIRS AND FELT THE RECALL PROBLEM MAY HAVE AFFECTED THE WIRE ON THE BLOWER MOTOR WHICH BURNED OUT ON TWO OCCASIONS. WATER MAY HAVE DRIPPED ON THE WIRING HARNESS. THE DEALER SEEMED MORE CONCERNED WITH THE RECALL THAN THE POTENTIAL SAFETY HAZARD. SCC *JB
NHTSA ID
10019451
Incident
Feb 1, 2003
Airbags
Filed Apr 23, 2003
THE VEHICLE WAS INVOLVED IN A LOW IMPACT FRONTAL COLLISION BUT THE SIDE IMPACT AIR BAGS DEPLOYED. THE DRIVER SUSTAINED 4 HERNIATED DISC IN HER NECK, BECAUSE SHE WAS HIT BY THE AIR BAG FROM THE SIDE. THE CONSUMER CALLED THE MANUFACTURER AND WAS TOLD THAT THERE WAS A RECALL ON THE AIR BAGS, BUT SINCE SHE HAD A PROBLEM WITH HER AIR BAGS BEFORE THE RECALL THEY WOULD NOT REPLACE THE AIR BAGS. *NLM
NHTSA ID
10017462
Incident
Apr 23, 2003
Airbags
Filed Apr 4, 2003
Crash reported1 injury reported
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS FAILED TO DEPLOY. THE CONSUMER WAS INJURED. *JB FOUR DAYS AFTER THE ACCIDENT THE CONSUMER RECEIVED A RECALL LETTER. RECALL# 02V323000 SCC
NHTSA ID
10015160
Incident
Feb 10, 2003
Mileage
82,000 mi
Airbags
Filed Mar 31, 2003
THE AIR BAG UNIT FAILED PRIOR TO RECALL NOTIFICATION. THE CONSUMER REQUESTED REIMBURSEMENT. MR SCC *NLM
NHTSA ID
10011622
Incident
May 10, 2002
Airbags
Filed Mar 28, 2003
THE AIR BAG LIGHT ILLUMINATED ON THE DASH BOARD. *JB
NHTSA ID
10014716
Incident
Mar 28, 2003
Airbags
Filed Mar 24, 2003
CONSUMER RECEIVED A RECALL LETTER IN THE MAIL BUT DEALER STILL STATED THE VEHICLE WAS OVER WARRANTY AND REFUSED TO REPAIR THE VEHICLE (RECALL#02V323000 AIRBAG). *NLM *SCC
NHTSA ID
10012261
Incident
Mar 18, 2003
Airbags
Filed Mar 15, 2003
Crash reportedFire reported
HORN BLOWS CONTINUOUSLY. PULLED FUSE TO STOP. TOLD BY DEALER SERVICE DEPARTMENT NEED TO REPLACE ENTIRE AIRBAG ASSEMBLY TO RECTIFY. *NLM
NHTSA ID
10010510
Incident
Dec 4, 2002
Mileage
54,541 mi
Airbags
Filed Mar 6, 2003
1 injury reported
WHEN THE BRAKES WERE APPLIED, THE FRONT AIR BAGS DEPLOYED, CONSUMER WAS INJURED. *JB
NHTSA ID
10010020
Airbags
Filed Mar 5, 2003
THE HORN CONTINUOUSLY BLEW, CONSUMER HAD TO DISCONNECT THE FUSE TO STOP THE HORN FROM BLOWING. THE DEALERSHIP INDICATED THE THERE WAS A SHORT IN THE AIR BAG MONITOR. 8JB
NHTSA ID
10009936
Incident
Mar 22, 2001
Mileage
53,201 mi
Airbags
Filed Feb 19, 2003
THE DEALERSHIP REFUSED TO HONOR THE RECALL REGARDING THE AIR BAG.)(02V323000)*JB
NHTSA ID
10008742
Airbags
Filed Feb 19, 2003
NO PARTS WERE AVAILABLE REGARDING THE RECALL FOR THE AIR BAG, RECALL # 02 V 323 000.*JB
NHTSA ID
10008606
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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