BOTH OF THESE PROBLEMS APPEAR TO BE A MFG FLAW AND ARE VERY COMMON. FORD IS DOING NOTHING TO FIX. *AK
- NHTSA ID
- 744970
- Incident
- Apr 1, 2001
Owner-reported complaints naming the heating or air-conditioning system, filed with NHTSA
Data refreshed
Reports naming the heating, ventilation and air-conditioning system. Every record below is an owner-reported complaint about the 1994 Mercury Villager submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
BOTH OF THESE PROBLEMS APPEAR TO BE A MFG FLAW AND ARE VERY COMMON. FORD IS DOING NOTHING TO FIX. *AK
ELECTRICAL FAILURES HAVE CAUSED SHORT CIRCUIT IN BOTH DRIVER'S SIDE AND PASSENGER'S SIDE WINDOWS, AND REAR DRIVER'S SIDE AND PASSENGER SIDE WINDOWS. ALSO, REAR DEFROSTER AND AIR CONDITIONER DID NOT WORK. CONSUMER HAS CONTACTED DEALER, DEALER UNABLE TO DETERMINE CAUSE. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
PROBLEM #1. A/C STOPPED WORKING. DEALER DIAGNOSED PROBLEM TO LEAKING TUBING TO REAR A/C UNIT; REPLACED 05/23/00. PROBLEM #2. SMELLING ODOR LIKE FROM ELECTRICAL CIRCUIT SHORT/OVERHEATING WIRES IN DASHBOARD 08/26/00. REAR A/C UNIT STOPPED WORKING.
THERE IS A CURRENT RECALL CAMPAIGN #96V253003 DATE: 08/17/98 FOR THIS VEHICLE, WHICH DESCRIBES THE PROBLEM EXACTLY, BUT FORD SAYS MY SPECIFIC VEHICLE IS NOT COVERED.
PLEASE NOTE THAT THIS SAFETY DEFECT INVOLVES A SUDDEN AND UNEXPECTED FAILURE OF AIR CONDITION PIPES/HOSES. THIS CAN CAUSE A POTENTIALLY LIFE THREATENING PROBLEM TO THE OCCUPANTS OF THE VEHICLE. THE AIR CONDITIONER IS AN INTEGRAL PART OF THE DEFROSTER AND ITS FAILURE MAY AND COULD LEAD TO ZERO OR NO VISIBILITY VERY QUICKLY. THE AIR CONDITIONER IN MANY VEHICLES IS A NECESSITY FOR THE HEALTH AND SAFETY OF THE OPERATOR AND PASSENGERS. IN MY SITUATION, MY WIFE HAS A VERY SERIOUS LIFE THREATENING MEDICAL CONDITION. THE LACK OF AIR CONDITIONING MAY EXACERBATE THAT SITUATION. I BELIEVE THAT THE FAILURE OF AN INTEGRAL PART OF THE AIR CONDITIONING SYSTEM IS NOT LIMITED TO JUST MY VEHICLE. IN FACT THIS IS SUCH A COMMON PROBLEM THAT PARTS ARE NOT AVAILABLE ANYWHERE. IN FACT THE DEALERSHIP CAN NOT STATE WHEN THEY CAN APPRORIATELY FIX THE CAR, THEY STATE THAT IT COULD TAKE FROM 1 MONTH TO AT LEAST A YEAR FOR PARTS. THIS PROBLEM IS ALSO PREVELENT IN THE NISSAN QUEST, THE EXACT SAME VEHICLE.
THERE IS A DESIGN FLAW IN THE COOLANT TUBE. THE OEM TUBE IS INSULATED WITH FOAM, BUT THE ENDS ARE NOT ENCLOSED. THIS ALLOWS WATER, ROAD SALT AND THE ELEMENTS TO WORK BETWEEN THE FOAM INSULATION AND THE METAL TUBE AND CORRODE THE TUBE. IT IS NOT A CHEAP ITEM TO REPLACE. THE TUBE ITSELF HAS A COST OF $220+ DOLLARS, NOT INCLUDING THE LABOR TO REPLACE IT AND THE COST OF THE REPLACEMENT FREON. THE PROBLEM IS THE REPLACEMENT FROM THE MANUFACTURER HAS THE SAME DESIGN FLAW WHICH MEANS IT SHOULD NOT LAST LONGER THAN 4 YEARS EITHER. MERCURY AND FORD WERE CONTACTED AND THEIR RESPONSE WAS THANK YOU. BUT YOUR VEHICLE IS OUT OF WARRANTY.
SEAT BACK RECLINES, HOWEVER WHEN RETURNING TO UPRIGHT POSITION IT COMES UP WITH ENORMOUS FORCE.
CATALYTIC CONVERTER REPLACED. *SD
REPLACE BLOWER 4 DIFFERENT TIMES, DUE TO CLICKING NOISE, NO FIRE. TT
TOXIC FUMES COMING FROM COOLING SYSTEM VENTS SINCE DEC. 10TH MANUFACTURER OFFER NO ASSISTANCE. TT
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .