Owner-reported complaints naming the exterior lighting system, filed with NHTSA
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Reports naming headlights, tail lights, turn signals and other exterior lighting. Every record below is an owner-reported complaint about the 1994 Mercury Villager submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 19 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
HEADLIGHTS ARE SEVERELY CLOUDED/WEATHERED. THIS GREATLY REDUCES THE AVAILABLE LIGHT WHEN DRIVING AT NIGHT. DEFINITELY A SAFETY ISSUE. HAVE NOT ATTEMPTED ANY REPAIRS YET. *TR
FORD TOLD ME THE VIN DIDN'T SHOW UP ON THEIR RECALL RECORDS. AS A RESULT, THE CAR WAS EITHER REPAIRED ALREADY OR WASN'T SUBJECT TO THE RECALL. ACCORDING TO NHTSA RECALL 96V253003 RECALL THE CAR SHOULD BE INCLUDED IN THE RECALL SINCE IT EXPERIENCED THE SAME PROBLEM AS MENTIONED IN THE RECALL. THIS PROBLEM HAS NEVER BEEN REPAIRED BY A DEALER. I HAD NO IDEA WHY IT DIDN'T COME UP ON MY VIN . BUT THE CUSTOMER REPRESENTATIVE KEPT SAYING IT WAS NOT IN THEIR RECORDS. *AK
WHILE BRAKING REAR TAIL LIGHTS FAILED TO WORK. RECALL 96V253000. THIS VEHICLE WAS NOT COVERED UNDER THE RECALL DUE TO VIN. *AK
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH REAR HEADLAMP SOCKET ON THE TAIL LIGHT. MANUFACTURER WAS CONTACTED, AND STATED THAT CONSUMERS VEHICLE VIN WAS NOT INCLUDED ON THE RECALL, BUT CONSUMER WAS HAVING THE SAME PROBLEM AS THE RECALL INDICATED.*AK
CONSUMER NOTICED THE REAR TAIL AND BRAKE LIGHTS ARE NOT WORKING PROPERLY. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FIURTHER INFORMATION. MR
THERE WAS A REAL STRONG SMELL OF FUMES INSIDE THE VEHICLE AND THE SMELL WOULD GET WORSE IF THE HEATER WAS TURNED ON, VEHICLE WAS TAKEN INTO DEALER AND THEY REPLACED HOSES, BUT THE PROBLEM STILL OCCURS. *AK CONSUMER STATED THAT ALL THE LIGHTS WOULD REMAIN ON, DEALER CORRECTED THE LIGHT PROBLEM, ALSO GAS FUMES WOULD COME THROUGH THE VENTS, DEALER REPLACED A GAS PIPE AND THAT DID NOT CORRECT THE PROBLEM, AGAIN TOOK THE VEHICLE BACK THEY CLAIMED THE GAS TANK WAS LEAKING AND THEY SAID IT WAS TAKEN OUT AND REPAIRED, THE NEXT MORNING, THERE WAS A PUDDLE OF GAS UNDER THE VEHICLE, THE VEHICLE WAS TOWED BACK TO THE DEALER, CONSUMER BELIEVES THE DEALER DID MORE DAMAGE TO THE GAS TANK, OR IT WAS NEVER REPLACED, CONSUMER IS NOT COMFORTABLE WITH THIS VEHICLE AND NEVER WILL BE THEREFORE SHE WANTS CHEVROLET TO REIMBURSE HERE THE FULL AMOUNT FOR THE VEHICLE, ALL COSTS FOR ALL REPAIRS AND ALL MEDICAL BILLS FOR THE PAST SIX MONTHS SHE WAS COMPLAINING OF HEADACHES, NAUSEA, AND VOMITING FROM THE GAS SMELL. *YD
2 FRONT ENGINE MANIFOLD BOLTS SHEARED OFF, CAUSING EXHAUST LEAK INTO VEHICLE AND POSSIBLE HEAD WARPING PROBLEMS IN THE FUTURE.THE REAR TAIL LIGHTS HAVE BLOWN BULBS ON AN AVERAGE OF 4 A YEAR ,ONCE RESULTING IN A REAR END COLLISION. MY IGNITION SWITCH IS SO SCREWED UP, IT IS IMPOSSIBLE TO REMOVE THE KEY SAFELY SO I AM FORCED TO LEAVE IT IN AT ALL TIMES.MY WIPER/TURNSIGNAL SWITCH HAS BEEN A JOKE FROM DAY 1, THE TECHS COULDN'T FIGURE IT OUT UNTIL THE WARRANTEE WAS OVER AND TRIED TO CHARGE ME FOR IT. *AK
HEADLIGHT COVERS ARE FOGGING UP, VISIBILITY AT NIGHT IS GREATLY REDUCED.*AK *JB
RECALL 96 V 253 00E/REAR LAMP SOCKET: REPLACED REAR LAMP BULBS 2-3 TIMES A MONTH. DEALER NOTIFIED, AND INFORMED CONSUMER THAT VEHICLE WAS NOT COVERED UNDER RECALL DUE TO VIN.*AK DUE TO SAFETY ISSUE WITH NON FUNCTIONING BRAKE LIGHT, CONSUMER PAID TO REPLACE DEFECTIVE REAR LAMP SOCKET ASSEMBLY.*JB
THE CONSUMERS FUEL FILLER PIPE VENT HOSE LEAKED AND WAS REPAIRED ON SEVERAL OCCASIONS PRIOR TO RECALL NOTICE OOV-419, THE CONSUMER REQUEST REIMBUSEMENT. NLM
ONGOING PROBLEM WITH TAIL LIGHTS NOT ILUMINATING PROPERLY, BEEN TO AN INDEPENDENT REPAIR SHOP ON THREE OCCASIONS, AND PROBLEM STILL OCCURRING. DEALER/MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK
REAR LAMP SOCKET DOES NOT ILLUMINATE BECAUSE METAL CAN IN LAMP SOCKET MOVES OR SEPARATES FROM THE PLASTIC SOCKET HOUSING. MFR STATES THAT THIS VEHICLE IS NOT PART OF NHTSA CAMPAIGN ID 96V253003. NHTSA CAMPAIGN STATES THAT THIS CAMPAIGN INCLUDES VEHICLES MFG STARTING IN APR 1994. ACTUAL VEHILCLE MFR DATE WAS APR 6, 1994. DEALER CONFIRMED THAT ACTUAL FAILURE MODE MATCHED RECALL DESCRIPTION; REPAIR HAS BEEN PERFORMED AT OWNER EXPENSE. THIS VEHICLE SHOULD BE INCLUDED IN RECALL BASED ON FAILURE MODE AND MFR DATE.
REAR LAMP SOCKET WAS ON RECALL, THE PART WAS REPLACED AND REPAIRED, BUT WITH THE SAME DEFECTIVE PART. HOWEVER, PROBLEM HAS OCCURRED AGAIN. FORD KNEW OF PROBLEM, BUT WOULD NOT TAKE RESPONSIBILITY. *AK
WHEN THE BRAKES ARE APPLIED , IF THE HEADLIGHTS ARE ON, VEHICLE WILL LOSE THE BRAKE AND TAILLIGHTS. A RECALL HAS BEEN ISSUED ON THE VEHICLE, HOWEVER THIS VEHICLE WAS NOT INCLUDED. THE DEALER HAS INSPECTED THE VEHICLE AND THE MANUFACTURER HAS BEEN NOTIFIED. *AK
THE HEADLIGHT LENSE COVERS ARE YELLOW CAUSING THE LAMPS TO BE YELLOW WITH MIN. BRIGHTNESS. THE DEALER ACKNOWLEDGE THE PROBLEM AS BEING COMMON. HE SOLD ONE OF HIS MERCURYS BECAUSE THE LAMP COVERS YELLOWED. HE KNEW OF SOMEONE CRASHING BECAUSE OF THE DIM LIGHTS. COST TO REPLACE THE HEADLAMP COVERS IS $698.00 BECAUSE THE FRONT BUMPER MUST BE REMOVED. MY TURNING LAMP ON THE FRONT BLINKER IS BRIGHTER THAN THE HEADLAMPS. GO TO A LARGE PARKING LOT AT A LOCAL MALL AND LOOK AT THE VILLAGERS AND QUEST THAT ARE 3-4 YEARS OLD AND YOU CAN SEE THE YELLOW LAMPS. THANK YOU FOR LOOKING INTO THIS AND SHEDDING SOME LIGHT ON GETTING IT FIXED.
THERE IS A CURRENT RECALL CAMPAIGN #96V253003 DATE: 08/17/98 FOR THIS VEHICLE, WHICH DESCRIBES THE PROBLEM EXACTLY, BUT FORD SAYS MY SPECIFIC VEHICLE IS NOT COVERED.
CONSUMER STATES WHEN DRIVING THE AND APPLYING THE BRAKES THEY MAKE ALOT OF NOISE. ALSO, TRANMISSION IS GOING OUT. CONSUMER HAD TO KEEP PUTTING BULBS IN THE TAIL LIGHTS, AND THE DEALER CAN'T FOUND THE PROBLEM. *AK
THE REAR BRAKE/TAIL LIGHT SOCKET IS POORLY DESIGNED. THE LIGHT WAS NOT RECEIVING THE POWER SIGNAL FROM THE BRAKE. THE METAL SOCKET IS PRESSURE FIT IN THE PLASTIC RETAINING RING. EVEN WHEN PUSHE DTOGETHER, THE FIXTURE FALLS APART, CAUSING THE LIGHT TO LOSE CONTACT WITH BRAKING ACTION. *AK
RIGHT REAR AMBER LIGHT FAILED DUE TO SOCKET ON BULB WIRING HARNESS BROKEN.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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