RoadVitals

1998 Mercury Villager Driver assistance Problems

Owner-reported complaints naming the driver-assistance system, filed with NHTSA

Data refreshed

Driver assistance reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
Latest Sep 29, 2007
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
17%
of 83 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
3
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 1998 Mercury Villager submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming driver-assistance

Shown in the owner’s own words, exactly as filed

Driver assistanceFuel systemOther / unspecified
Filed Sep 29, 2007

1998 MERCURY VILLAGER PURCHASED USED IN 2003. IDLE THROTTLE BODY FAILED IN 2006, MERCURY DEALER TOOK TWO WEEKS TO FIND THE PART AND REPLACED AT MY EXPENSE. IDLE THROTTLE BODY FAILED AGAIN IN EARLY 2007. DEALER TOOK TWO WEEKS AGAIN TO FIND PART AND DID NOT CHARGE ME BUT I HAD TO RENT A CAR AT MY EXPENSE. TODAY 9/30/07 THE SAME SYMPTOM OF THE CAR ACCELERATING TO 1500 RPM INTERMITTENTLY WHILE SITTING STOPPED AT A LIGHT HAS BEGUN AGAIN INSTEAD OF CONSTANT 800 RPM WHEN THIS PART IS WORKING CORRECTLY. I WILL HAVE TO WAIT ON THE DEALER TO FIND A PART AND REPAIR IT AGAIN AT MY INCONVENIENCE AND EXPENSE. HAVE OTHER OWNERS OF THIS VEHICLE ENGINE EXPERIENCED THE SAME REPEATED SAFETY AND WASTE OF FUEL ISSUE? *TR

NHTSA ID
10204465
Incident
Sep 29, 2007
Mileage
144,946 mi
Driver assistanceInterior & seatsVisibility
Filed Oct 13, 2005

THE VEHICLE AUTOMATIC DOOR LOCKS AUTOMATICALLY LOCK THE DOORS THIS HAS HAPPENED INNUMERABLE OCCASIONS. THIS BEGAN SHORTLY AFTER PURCHASE OF THE VEHICLE IN 1998, AND CONTINUES TODAY. THE DOORS AR NOT TO LOCK IF THE KEYS ARE IN THE IGNITION, AND THEY DO. THIS HAS OCCURRED WHILE DRIVING THE VEHICLE, WHILE IT IS PARKED, WHEN ENTERING, AND EXITING THE VEHICLE. THE INTERIOR DOORS DO NOT OVERRIDE THE LOCKS, AND IN AN EMERGENCY, ONE WOULD BE UNABLE TO EXIT THE VEHICLE IF THEY WERE TO LOCK. USUALLY THIS OCCURS MOST OFTEN WHEN THE DOORS ARE BEING CLOSED; AND IF THE BATTERY IS UNHOOKED, AND RECONNECTED, IT MAY REMEDY THE SITUATION FOR SEVERAL DAYS. THE REAR AUTOMATIC WINDOWS GO OUT WHEN YOU PRESS THE BUTTONS TO MAKE THEM GO IN, AND THE REAR WIPER STAYS DOWN AS IF THE WINDOW IS UNLOCKED. THAT CAN BE REMEDIED BY UNLOCKING THE WINDOW, AND RELATCHING IT, IT USUALLY STAYS UP FOR 2-3 DAYS. WHEN YOU ATTEMPT TO RETRACT THE REAR WINDOWS, THEY WILL NOT GO IN AUTOMATICALLY. I HAVE CONTACTED PUTNAM LINCOLN MERCURY IN FORT SMITH, ARKANSAS, AND I DO NOT HAVE THE MONEY TO COMPLETE THESE REPAIRS WHICH COULD POSSIBLY CAUSE INJURY OR DEATH IF THE DOORS LOCKED SOMEONE IN. IN OTHER NEWS, THE GAS PEDAL IS STICKING ALSO, THIS HAPPENS WHEN YOU TAKE OFF IN THE VEHICLE, AND HAPPENS EVERY TIME. THIS HAS ALSO BEEN REPORTED TO THE DEALERSHIP. *NM

NHTSA ID
10139592
Incident
Oct 12, 2005
Mileage
20,000 mi
Driver assistance
Filed Aug 26, 2004

BOUGHT USED 1998 MERCURY VILLAGER IN JUNE, 2004. FROM JUNE THROUGH PRESENT DATE, WE HAVE HAD ACCELERATOR PEDAL STICKING IN UPRIGHT POSITION CAUSING LURCHING FROM A STOPPED POSITION DUE TO HAVING TO PRESS DOWN UNUSUALLY HARD TO ACCELERATE. DUE TO THIS "FAILURE", I DO NOT WANT TO CRASH INTO SOMEONE IN FRONT OF ME IN TRAFFIC TO MOVE FORWARD INTO TRAFFIC FROM A STOPPED OR SLOWED POSITION. I HAVE SPRAYED WD40 ON THE PEDAL FROM INSIDE THE VEHICLE THAT RELIEVED THE PROBLEM FOR A LITTLE WHILE, BUT IT HAS STARTED STICKING AGAIN.*AK

NHTSA ID
10088603
Incident
Jun 25, 2004
Driver assistance
Filed Aug 25, 2004

THE ACCELERATOR PEDAL SOME TIMES STICKS WERE YOU CAN NOT GIVE IT GAS. THIS HAS BEEN HAPPENING FOR ABOUT 3 YRS. IT CAUSES FEAR, BECAUSE YOU IF YOU HAD TO SPEED UP SOME TIME IT WILL NOT LET YOU.*AK

NHTSA ID
10088552
Incident
Jun 1, 2001
Driver assistance
Filed Aug 22, 2004

MY 1998 MERCURY VILLAGER MINI VAN HAS A PROBLEM WITH THE ACCELERATOR. THE PEDAL CAN BE HARD TO PUSH SOMETIMES CAUSING TO PUSH DOWN TOO FAR. SEVERAL TIMES THE ACCELERATOR BECAME STUCK CAUSING THE VEHICLE TO LUNGE OUT OF CONTROL. I FELT VERY UNSAFE AND I AM CONCERNED ABOUT THE CONDITION. *JB

NHTSA ID
10088348
Incident
Jul 11, 2004
Driver assistance
Filed Jun 5, 2001

ENGINE RAN AWAY IN FULL HIGH SPEED. CONSUMER PULLED OVER TO SHUT ENGINE OFF, AND IT RESTARTED WITH NO PROBLEM. VEHICLE WAS TAKEN TO DEALER, BUT PROBLEM COULDN'T BE DUPLICATED. ON MAY 26, 2001 , VEHICLE WAS IN REVERSE AND ENGINE WENT UP TO 5500 RPMS. *AK

NHTSA ID
889831
Incident
May 3, 2001
Driver assistance
Filed Apr 10, 2001

ACCELERATOR PEDAL STICKS, AT ANY SPEED. CONSUMER HAS TO PRESS PEDAL HARD TO GET IT TO UNSTUCK, PROBLEM GETTING WORSE. DEALER SAID THROTTLE BODY NEEDS TO BE REPLACED. *AK

NHTSA ID
885508
Incident
Jan 15, 2001
Driver assistance
Filed Mar 19, 2001

ACCELERATOR PEDAL STICKING INTERMITTENTLY. DEALER WAS NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER DETAILS ON THIS MATTER. *AK

NHTSA ID
883385
Incident
Feb 21, 2001
Driver assistance
Filed Mar 14, 2001

WHEN DEPRESSING GAS PEDAL TO GAIN SPEED PEDAL BECOMES STUCK AND WILL NOT DEPRESS TO FLOORBOARD. PLEASE PROVIDE FURTHER INFORMATION. *AK

NHTSA ID
882972
Driver assistance
Filed Feb 20, 2001

AFTER MAKING A STOP TIED TO RETURN TO NORMAL SPEED. CONSUMER HAD TO DEPRESS GAS PEDAL VERY HARD TO GAIN SPEED. PLEASE PROVIDE FURTHER INFORMATION.*AK

NHTSA ID
880871
Driver assistance
Filed Dec 27, 2000

WHILE DRIVING, THROTTLE STICKS, CONSUMER STATES THAT THE DEALERSHIP HAS BEEN CONTACTED MANY TIMES, BUT THEY CAN NOT FIND A FIX AND THEY DON'T SEEM WORRIED ABOUT DOING SO, CONSUMER IS REQUESTING A NEW VEHICLE UNTIL THIS PROBLEMS IS CORRECTED. *SLC

NHTSA ID
877024
Incident
Nov 1, 2000
AirbagsDriver assistance
Filed Jul 26, 1999
Crash reported

VEHICLE WAS IN AN ACCIDENT ON 20-JUL-99. UPON IMPACT, AIR BAGS DEPLOYED, BUT VEHICLE CONTINUED TO ACCELERATE IN THE INTERSECTION. CONSUMER WANTED TO KNOW IF AIRBAGS DEPLOYED SHOULD VEHICLE HAVE STOPPED. *AK

NHTSA ID
843356
Incident
Jul 20, 1999
Driver assistance
Filed Feb 16, 1999
Crash reported1 injury reported

CONSUMER WAS SITTING IN VEHICLE WHEN SHE PUT VEHICLE IN DRIVE WITH FOOT ON BRAKES, AND SUDDENLY VEHICLE WAS MOVING FULL THROTTLE AHEAD. VEHICLE CRASHED INTO THE GARAGE, EXITING THE GARAGE ON THE OTHER SIDE, THEN WENT THROUGH A 4 1/2 FT. DROP TO THE LOWER YARD AND THEN 25 FEET BEFORE STOPPING. VEHICLE IS AT JEFFERY BUICK, NISSAN, IN ROSEVILLE---810-285-3166 (JEF), CLAIM # 7570. *AK

NHTSA ID
834881
Incident
Jan 28, 1999
BrakesDriver assistance
Filed Jun 2, 1998
Crash reported

DESIGN PROBLEM; THE BRAKE PEDAL AND THE ACCELERATOR PEDAL ARE THE SAME HEIGHT. IF DRIVER HAS PART OF FOOT ON THE BRAKE PEDAL HE STEPS ON THE ACCELERATOR PEDAL AT THE SAME TIME. DRIVER WAS INVOLVED IN A CRASH ON JUNE 1, 1988 BECAUSE OF PROBLEM. *AK

NHTSA ID
823839

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .