FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
1998 Mercury Villager
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 83 NHTSA owner-reported complaints for the 1998 Mercury Villager, most frequently naming the driver assistance, body & structure and brakes categories. 2 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 73 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| May 1998 | 1 | 1 |
| Jun 1998 | 1 | 2 |
| Jul 1998 | 1 | 3 |
| Aug 1998 | 2 | 5 |
| Oct 1998 | 2 | 7 |
| Nov 1998 | 1 | 8 |
| Dec 1998 | 1 | 9 |
| Feb 1999 | 5 | 14 |
| Mar 1999 | 1 | 15 |
| May 1999 | 2 | 17 |
| Jun 1999 | 1 | 18 |
| Jul 1999 | 1 | 19 |
| Sep 1999 | 1 | 20 |
| Nov 1999 | 1 | 21 |
| Jan 2000 | 1 | 22 |
| Feb 2000 | 1 | 23 |
| Mar 2000 | 3 | 26 |
| Jul 2000 | 1 | 27 |
| Aug 2000 | 1 | 28 |
| Sep 2000 | 3 | 31 |
| Dec 2000 | 1 | 32 |
| Jan 2001 | 2 | 34 |
| Feb 2001 | 2 | 36 |
| Mar 2001 | 3 | 39 |
| Apr 2001 | 3 | 42 |
| May 2001 | 1 | 43 |
| Jun 2001 | 3 | 46 |
| Aug 2001 | 2 | 48 |
| Oct 2001 | 1 | 49 |
| Mar 2002 | 1 | 50 |
| May 2002 | 2 | 52 |
| Aug 2002 | 2 | 54 |
| Feb 2003 | 2 | 56 |
| Jun 2003 | 1 | 57 |
| Sep 2003 | 1 | 58 |
| Oct 2003 | 1 | 59 |
| Jul 2004 | 1 | 60 |
| Aug 2004 | 3 | 63 |
| Sep 2004 | 4 | 67 |
| Sep 2005 | 1 | 68 |
| Oct 2005 | 1 | 69 |
| Nov 2005 | 1 | 70 |
| Aug 2006 | 2 | 72 |
| Oct 2006 | 1 | 73 |
| Sep 2007 | 1 | 74 |
| Feb 2009 | 1 | 75 |
| Jan 2010 | 1 | 76 |
| Mar 2010 | 1 | 77 |
| Jul 2010 | 1 | 78 |
| Dec 2010 | 1 | 79 |
| Mar 2011 | 1 | 80 |
| Jul 2014 | 1 | 81 |
| May 2016 | 1 | 82 |
| Mar 2018 | 1 | 83 |
What owners report
Complaints grouped by the component NHTSA recorded
- Driver assistance1414.4%
- Body & structure1212.4%
- Brakes1010.3%
- Fuel system99.3%
- Interior & seats99.3%
- Suspension99.3%
- Transmission66.2%
- Visibility66.2%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
2 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govELECTRICAL SYSTEM:12V/24V/48V BATTERY
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
FUEL TANK VENT HOSE LEAKAGE
PERIODIC EXPOSURE TO LIQUID GASOLINE MAY RESULT IN EXTRACTION OF ANTIDEGRADANTS FROM THE SUBJECT FUEL TANK VENT HOSE.HOSES WHICH HAVE SUFFERED LOSS OF ANTIDEGRADANTS CAN DEVELOP CRACKS IN AREAS OF HIGH STRAIN.FUEL MAY SPRAY OR DRIP FROM CRACKED VENT HOSES FOLLOWING TANK FILL.STARTING AT JOB#1 1998 MY (CALIFORNIA EMISSIONS VEHICLES) AND JOB#1 1999 MY (FEDERAL EMISSIONS VEHICLES), THE SUBJECT VENT HOSE COMPOSITION CHANGED FROM NITRILE RUBBER HOSES WITH CHLOROPRENE RUBBER COVERS (NBR/CR) TO FLUOROCARBON RUBBER HOSES WITH AN OUTER LAYER BLEND OF NBR/PVC.THE CHANGES WERE MADE TO IMPROVE HYDRACARBON RESISTANCE FOR COMPLAINCE WITH NEW EVAPORATIVE EMISSIONS REGULATIONS.THE MODIFIED HOSES ARE ALSO SIGNIFICANTLY MORE RESISTANT TO DEGRADATION AND CRACKING.IN A LETTER DATED JANUARY 2, 2001, FORD NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL CAMPAIGN TO REPLACE THE SUBJECT VENT HOSE IN AFFACTED VEHICLES.FORD WILL BEGIN NOTIFYING CUSTOMERS OF THE AFFECTED VEHICLES ON OR ABOUT THE WEEK OF FEBRUARY 12, 2001 TO RETURN THEIR VEHICLES TO DEALERS FOR REPLACEMENT OF THE FUEL TANK VENT HOSE WITH THE LATEST DESIGN LEVER PART.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
FUEL LEAK UNDER THE HOOD
- NHTSA ID
- 11079440
- Incident
- Mar 14, 2018
TL* THE CONTACT OWNS A 1998 MERCURY VILLAGER. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG FUEL ODOR IN THE CABIN. THE ODOR WAS PRIMARILY OBSERVED NEAR THE FRONT END OF THE VEHICLE AT ALL TIMES. WHEN THE HEAT IN THE VEHICLE WAS ACTIVATED, THE ODOR INTENSIFIED. THE CONTACT STATED THAT A CERTIFIED MECHANIC CONCLUDED THAT THE FAILURE OF THE VEHICLE DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 00V419002 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 202,000.
- NHTSA ID
- 10865161
- Incident
- Feb 1, 2015
- Mileage
- 202,000 mi
TL* THE CONTACT OWNS A 1998 MERCURY VILLAGER. THE CONTACT STATED THAT THE REAR BRAKE LIGHTS ILLUMINATED AND FAILED TO TURN OFF ALTHOUGH THE BRAKE PEDAL WAS NOT DEPRESSED. AFTER INSPECTING THE VEHICLE AND CRUISE CONTROL SWITCH THE CONTACT DISCOVERED THAT THE PLASTIC BUSHINGS LOCATED ON THE BRAKE PEDAL AGAINST THE STOP LIGHT SWITCH WERE CRACKED INTO PIECES CAUSING THE REAR BRAKE LIGHT TO REMAIN ILLUMINATED. THE PLASTIC BUSHINGS WERE REPLACED BY THE CONTACT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 116,000...UPDATED 09/30/14 *BF UPDATED 2/27/2015 *JS
- NHTSA ID
- 10615095
- Incident
- Jun 4, 2014
- Mileage
- 116,000 mi
I PARKED MY VAN, 1998 MERCURY VILLAGER ON THE STREET IN FRONT OF MY HOME. TWO DAYS LATER, I NOTICED THE FRONT RIGHT TIRE WAS FLAT. I HAD FOUR NEW TIRES SINCE JAN 2011. WHEN I LIFTED UP THE FRONT RIGHT AND TRIED TO REMOVE THE FR TIRE, IT WOULD NOT COME OFF. AFTER A WHILE, I NOTICED THE STRUT COIL SPRING GOT BROKE, AND THE SHAPE END OF BROKEN COIL SPRING PIERCED THRU. THE INSIDE SIDE WALL OF THE TIRE. I AM THE ORIGINAL OWNER OF THIS VAN,AND BOUGHT NEW. IT HAS `150,000 MILES ON IT. THIS INCIDENT COULD HAVE BEEN TURNED OUT BE A VERY SERIOUS ACCIDENT IF IT HAPPENED WHILE I WAS DRIVING AT 70MPG. I DO A LOT OF HIGHWAY DRIVING. BOTH FRONT RIGHT AND LEFT COMPLETE STRUT ASSEMBLIES WERE REPLACED AND THE FLAT TIRE WAS REPLACED WITH NEW ONE. I TOOK SOME PICTURES AND HAVE THE SHARP END OF BROKEN COIL SPRING. *TR
- NHTSA ID
- 10389919
- Incident
- Mar 6, 2011
1998 VILLAGER-4 RAPID ACCELERATION SITUATIONS-STARTING TO BRAKE THE ENGINE STARTS REVVING UP TO THE POINT YOU CANNOT HOLD THE CAR WITH THE BRAKE, ONLY BY SHIFTING TO NEUTRAL. SEPT.2005,10/2006, 8/2010 & 12/09/10. CAUSED ACCIDENT ON 12/09 AND TOTALED VEHICLE. FORTUNATE NO INJURIES BUT A VERY SHOOK UP DRIVER TRYING TO GET IT STOPPED. IT DRAGGED HER ACROSS THE INTERSECTION UP ONTO A SIDEWALK AND TOOK HER SEVERAL FEET DOWN THE SIDEWALK BARELY MISSING HOUSES & TREES. ALL THE TIME SHE WAS PUSHING ON THE BRAKE & THE ENGINE WAS RACING & THE TIRES WERE DIGGING UP THE DIRT DRAGGING THE VEHICLE. RAN OVER A TWO FOOT STUMP & THE VAN FINALLY CAME TO A STOP. THE DRIVER WAS VERY SHOOK AND THIS ALL HAPPENED THROUGH NO FAULT OF HERS. THIS PROBLEM WAS REPORTED TO NHTSA WHEN THE 9/2005 INCIDENT HAPPENED. THERE HAVE BEEN AT LEAST 4 OR 5 OTHER REPORTS OF THE SAME PROBLEM WITH THE 98 VILLAGER. THE POWER TRAINS IN THE VILLAGER ARE BUILT BY NISSAN. VERY FORTUNATE THE DRIVER WAS NOT INJURED OR THAT NO ONE WAS ON THE SIDEWALK AT THE TIME. SOMETHING DEFINITELY NEEDS TO BE CHECKED ABOUT THIS PROBLEM BEFORE SOMEONE GETS INJURED OR KILLED. I HAVE SEVERAL PICTURES OF THIS LAST INCIDENT IF SOMEONE WOULD BE INTERESTED IN SEEING WHAT HAPPENED. *TR
- NHTSA ID
- 10370299
- Incident
- Dec 9, 2010
- Mileage
- 115,000 mi
MY HUSBAND USES OUR MERCURY VILLAGER VAN FOR HIS WORK. HE WAS GOING TO A JOB AND WAS TRAVELING WHEN HE STATED THE VAN LOST POWER, THE ENGINE ACTUALLY TURNED ITSELF OFF. HE WAS ABLE TO GET OFF THE ROAD BEFORE HE WAS INVOLVED IN AN ACCIDENT. HE PROCEEDED TO TRY RESTARTING THE VAN. IT DID NOT WORK, SO WE HAD THE VAN TOWED TO OUR HOME. HE CHECK TO SEE IF THE MOTOR WAS TIED UP BUT IT WAS FINE.HE CHANGED BATTERIES, BECAUSE DURING THE EVENT, THE BATTERY WAS DRAINED. AFTER ABOUT 3 HOURS, THE VAN MIRACULOUSLY STARTED. WE HAVE SPOKEN TO A COUPLE THAT HAD THIS HAPPEN TO THEM. THEY STATED THAT IF THE OIL GETS CLOSE TO 1 QUART BELOW LEVEL, THE SENSORS AUTOMATICALLY SHUT OFF THE ENGINE. THIS IS DANGEROUS. MY HUSBAND COULD OF BEEN IN A SERIOUS ACCIDENT WHEN THE ENGINE TURNED ITSELF OFF. THERE WERE NO ENGINE LIGHTS SIGNIFYING LOW OIL. PLEASE CHECK AND ADVISE. THANK YOU. *TR
- NHTSA ID
- 10342853
- Incident
- Jul 12, 2010
- Mileage
- 180,000 mi
SOMETIMES WHEN I GO FROM A STOP POSITION OR SLOW DOWN AND YOU WANT TO ACCELERATE, YOU PUT YOUR FOOT DOWN AND GET NOTHING, WHEN TAP HARDER ON IT, IT WILL LURCH FORWARD, AND WHIP BACK YOUR PASSENGERS (CHILDREN). IT SEEMS TO OCCUR WHEN HUMIDITY IS HIGHER, REGARDLESS OF SEASON. *TR
- NHTSA ID
- 10315469
- Incident
- Apr 1, 2004
- Mileage
- 40,000 mi
TL*THE CONTACT OWNS A 1998 MERCURY VILLAGER WHICH WAS PURCHASED IN 2007. SHE STATED THAT THE FUEL FILLER HOSE HAD SEVERAL CRACKS IN IT. THE CRACKS IN THE HOSE CAUSED MAJOR GASOLINE FUMES TO ENTER THE INTERIOR OF THE VEHICLE. ALTHOUGH THERE WAS A RECALL FOR THE FAILURE, NHTSA CAMPAIGN ID NUMBER, 00V419002, FUEL SYSTEM, GASOLINE STORAGE TANK ASSEMBLY HER VIN WAS NOT INCLUDED. ON A SEPARATE OCCASION, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO HER HOME WHERE AN INDEPENDENT MECHANIC STATED THAT THE SUB-FRAME ON THE VEHICLE WAS CRACKED. NO REPAIRS HAD BEEN MADE TO DATE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 189,732.
- NHTSA ID
- 10299634
- Incident
- Jul 1, 2009
- Mileage
- 189,732 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
GENERAL POWER TRAIN CONTROL MODULE (PCM) PROGRAMMING PROCEDURES. *TT
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
NEW TRANSMISSION COOLER FLUSHER - SERVICE TIPS. 2003 ESCORT AND SUPER DUTY F SERIES INCLUDED. *TT
EQUIPMENT:APPLIANCE:AIR CONDITIONER
CLIMATE CONTROL A/C SERVICE TECH TIPS. *EH
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
LAMP-BRAKE-INVADVERTENT DISABLING OF BRAKE SHIFT INTERLOCK. *MJ
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
INFORMATION REGARDING DISCHARGED BATTERY CHARGING SERVICE TIPS AND GUIDELINES. *TT
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.