RoadVitals

1998 Mercury Villager

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
83
Latest Mar 14, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Jan 2, 2001
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
11
4 injuries, 0 deaths reported

Overview

Our database contains 83 NHTSA owner-reported complaints for the 1998 Mercury Villager, most frequently naming the driver assistance, body & structure and brakes categories. 2 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 73 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Jan 2, 2001
394,000 units potentially affected
The defect: VEHICLE DESCRIPTION: MINIVANS. THE FUEL TANK VENT HOSE ALLOWS AIR TO VENT FROM THE FUEL TANK DURING REFUELING. CRACKS HAVE DEVELOPED IN THE VENT HOSE. IF (1) THE FUEL TANK IS OVERFILLED, NOT ALLOWING EXCESS FUEL IN THE VENT HOSE TO FLOW BACK INTO THE TANK, (2) THE VEHICLE IS DRIVEN ONLY A SHORT DISTANCE AFTER REFUELING AND, (3) THERE IS SUBSEQUENTLY SIGNIFICANT HEATING OF THE FUEL TANK, THE FUEL IN THE TANK CAN EXPAND INTO THE VENT HOSE AND LEAK FUEL.
The risk: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
The remedy: DEALERS WILL REPLACE THE VENT HOSE.
FORD MOTOR COMPANYManufacturer number 00S59View on NHTSA.gov

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Oct 29, 1997
6,000 units potentially affected
The defect: VEHICLE DESCRIPTION: PASSENGER MINI VANS EQUIPPED WITH AUTOMOTIVE BATTERIES SUPPLIED BY GNB TECHNOLOGIES. THESE BATTERIES HAVE A DEFECTIVE NEGATIVE POST THAT CAN CAUSE ACID LEAKAGE AND RELATED CORROSION DAMAGE.
The risk: THIS CONDITION CAN CAUSE A CATASTROPHIC FAILURE OF THE BATTERY WHICH COULD LEAD TO AN ENGINE FIRE OR BATTERY EXPLOSION.
The remedy: DEALERS WILL REPLACE THESE BATTERIES. UNTIL A NEW BATTERY IS OBTAINED, OWNERS SHOULD NOT ATTEMPT TO "JUMP START" THESE BATTERIES.
FORD MOTOR COMPANYView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

EA00014ClosedEngineering Analysis

FUEL TANK VENT HOSE LEAKAGE

Opened May 22, 2000
Closed Jan 4, 2001

PERIODIC EXPOSURE TO LIQUID GASOLINE MAY RESULT IN EXTRACTION OF ANTIDEGRADANTS FROM THE SUBJECT FUEL TANK VENT HOSE.HOSES WHICH HAVE SUFFERED LOSS OF ANTIDEGRADANTS CAN DEVELOP CRACKS IN AREAS OF HIGH STRAIN.FUEL MAY SPRAY OR DRIP FROM CRACKED VENT HOSES FOLLOWING TANK FILL.STARTING AT JOB#1 1998 MY (CALIFORNIA EMISSIONS VEHICLES) AND JOB#1 1999 MY (FEDERAL EMISSIONS VEHICLES), THE SUBJECT VENT HOSE COMPOSITION CHANGED FROM NITRILE RUBBER HOSES WITH CHLOROPRENE RUBBER COVERS (NBR/CR) TO FLUOROCARBON RUBBER HOSES WITH AN OUTER LAYER BLEND OF NBR/PVC.THE CHANGES WERE MADE TO IMPROVE HYDRACARBON RESISTANCE FOR COMPLAINCE WITH NEW EVAPORATIVE EMISSIONS REGULATIONS.THE MODIFIED HOSES ARE ALSO SIGNIFICANTLY MORE RESISTANT TO DEGRADATION AND CRACKING.IN A LETTER DATED JANUARY 2, 2001, FORD NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL CAMPAIGN TO REPLACE THE SUBJECT VENT HOSE IN AFFACTED VEHICLES.FORD WILL BEGIN NOTIFYING CUSTOMERS OF THE AFFECTED VEHICLES ON OR ABOUT THE WEEK OF FEBRUARY 12, 2001 TO RETURN THEIR VEHICLES TO DEALERS FOR REPLACEMENT OF THE FUEL TANK VENT HOSE WITH THE LATEST DESIGN LEVER PART.

VEHICLE SPEED CONTROL:LINKAGES

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Mar 14, 2018

FUEL LEAK UNDER THE HOOD

NHTSA ID
11079440
Incident
Mar 14, 2018
Fuel system
Filed May 16, 2016

TL* THE CONTACT OWNS A 1998 MERCURY VILLAGER. THE CONTACT STATED THAT THE VEHICLE EMITTED A STRONG FUEL ODOR IN THE CABIN. THE ODOR WAS PRIMARILY OBSERVED NEAR THE FRONT END OF THE VEHICLE AT ALL TIMES. WHEN THE HEAT IN THE VEHICLE WAS ACTIVATED, THE ODOR INTENSIFIED. THE CONTACT STATED THAT A CERTIFIED MECHANIC CONCLUDED THAT THE FAILURE OF THE VEHICLE DIRECTLY RELATED TO NHTSA CAMPAIGN NUMBER: 00V419002 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 202,000.

NHTSA ID
10865161
Incident
Feb 1, 2015
Mileage
202,000 mi
Exterior lighting
Filed Jul 21, 2014

TL* THE CONTACT OWNS A 1998 MERCURY VILLAGER. THE CONTACT STATED THAT THE REAR BRAKE LIGHTS ILLUMINATED AND FAILED TO TURN OFF ALTHOUGH THE BRAKE PEDAL WAS NOT DEPRESSED. AFTER INSPECTING THE VEHICLE AND CRUISE CONTROL SWITCH THE CONTACT DISCOVERED THAT THE PLASTIC BUSHINGS LOCATED ON THE BRAKE PEDAL AGAINST THE STOP LIGHT SWITCH WERE CRACKED INTO PIECES CAUSING THE REAR BRAKE LIGHT TO REMAIN ILLUMINATED. THE PLASTIC BUSHINGS WERE REPLACED BY THE CONTACT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 116,000...UPDATED 09/30/14 *BF UPDATED 2/27/2015 *JS

NHTSA ID
10615095
Incident
Jun 4, 2014
Mileage
116,000 mi
Other / unspecifiedSuspension
Filed Mar 12, 2011

I PARKED MY VAN, 1998 MERCURY VILLAGER ON THE STREET IN FRONT OF MY HOME. TWO DAYS LATER, I NOTICED THE FRONT RIGHT TIRE WAS FLAT. I HAD FOUR NEW TIRES SINCE JAN 2011. WHEN I LIFTED UP THE FRONT RIGHT AND TRIED TO REMOVE THE FR TIRE, IT WOULD NOT COME OFF. AFTER A WHILE, I NOTICED THE STRUT COIL SPRING GOT BROKE, AND THE SHAPE END OF BROKEN COIL SPRING PIERCED THRU. THE INSIDE SIDE WALL OF THE TIRE. I AM THE ORIGINAL OWNER OF THIS VAN,AND BOUGHT NEW. IT HAS `150,000 MILES ON IT. THIS INCIDENT COULD HAVE BEEN TURNED OUT BE A VERY SERIOUS ACCIDENT IF IT HAPPENED WHILE I WAS DRIVING AT 70MPG. I DO A LOT OF HIGHWAY DRIVING. BOTH FRONT RIGHT AND LEFT COMPLETE STRUT ASSEMBLIES WERE REPLACED AND THE FLAT TIRE WAS REPLACED WITH NEW ONE. I TOOK SOME PICTURES AND HAVE THE SHARP END OF BROKEN COIL SPRING. *TR

NHTSA ID
10389919
Incident
Mar 6, 2011
Powertrain (other)
Filed Dec 12, 2010
Crash reported

1998 VILLAGER-4 RAPID ACCELERATION SITUATIONS-STARTING TO BRAKE THE ENGINE STARTS REVVING UP TO THE POINT YOU CANNOT HOLD THE CAR WITH THE BRAKE, ONLY BY SHIFTING TO NEUTRAL. SEPT.2005,10/2006, 8/2010 & 12/09/10. CAUSED ACCIDENT ON 12/09 AND TOTALED VEHICLE. FORTUNATE NO INJURIES BUT A VERY SHOOK UP DRIVER TRYING TO GET IT STOPPED. IT DRAGGED HER ACROSS THE INTERSECTION UP ONTO A SIDEWALK AND TOOK HER SEVERAL FEET DOWN THE SIDEWALK BARELY MISSING HOUSES & TREES. ALL THE TIME SHE WAS PUSHING ON THE BRAKE & THE ENGINE WAS RACING & THE TIRES WERE DIGGING UP THE DIRT DRAGGING THE VEHICLE. RAN OVER A TWO FOOT STUMP & THE VAN FINALLY CAME TO A STOP. THE DRIVER WAS VERY SHOOK AND THIS ALL HAPPENED THROUGH NO FAULT OF HERS. THIS PROBLEM WAS REPORTED TO NHTSA WHEN THE 9/2005 INCIDENT HAPPENED. THERE HAVE BEEN AT LEAST 4 OR 5 OTHER REPORTS OF THE SAME PROBLEM WITH THE 98 VILLAGER. THE POWER TRAINS IN THE VILLAGER ARE BUILT BY NISSAN. VERY FORTUNATE THE DRIVER WAS NOT INJURED OR THAT NO ONE WAS ON THE SIDEWALK AT THE TIME. SOMETHING DEFINITELY NEEDS TO BE CHECKED ABOUT THIS PROBLEM BEFORE SOMEONE GETS INJURED OR KILLED. I HAVE SEVERAL PICTURES OF THIS LAST INCIDENT IF SOMEONE WOULD BE INTERESTED IN SEEING WHAT HAPPENED. *TR

NHTSA ID
10370299
Incident
Dec 9, 2010
Mileage
115,000 mi
Engine
Filed Jul 13, 2010

MY HUSBAND USES OUR MERCURY VILLAGER VAN FOR HIS WORK. HE WAS GOING TO A JOB AND WAS TRAVELING WHEN HE STATED THE VAN LOST POWER, THE ENGINE ACTUALLY TURNED ITSELF OFF. HE WAS ABLE TO GET OFF THE ROAD BEFORE HE WAS INVOLVED IN AN ACCIDENT. HE PROCEEDED TO TRY RESTARTING THE VAN. IT DID NOT WORK, SO WE HAD THE VAN TOWED TO OUR HOME. HE CHECK TO SEE IF THE MOTOR WAS TIED UP BUT IT WAS FINE.HE CHANGED BATTERIES, BECAUSE DURING THE EVENT, THE BATTERY WAS DRAINED. AFTER ABOUT 3 HOURS, THE VAN MIRACULOUSLY STARTED. WE HAVE SPOKEN TO A COUPLE THAT HAD THIS HAPPEN TO THEM. THEY STATED THAT IF THE OIL GETS CLOSE TO 1 QUART BELOW LEVEL, THE SENSORS AUTOMATICALLY SHUT OFF THE ENGINE. THIS IS DANGEROUS. MY HUSBAND COULD OF BEEN IN A SERIOUS ACCIDENT WHEN THE ENGINE TURNED ITSELF OFF. THERE WERE NO ENGINE LIGHTS SIGNIFYING LOW OIL. PLEASE CHECK AND ADVISE. THANK YOU. *TR

NHTSA ID
10342853
Incident
Jul 12, 2010
Mileage
180,000 mi
Transmission
Filed Mar 2, 2010

SOMETIMES WHEN I GO FROM A STOP POSITION OR SLOW DOWN AND YOU WANT TO ACCELERATE, YOU PUT YOUR FOOT DOWN AND GET NOTHING, WHEN TAP HARDER ON IT, IT WILL LURCH FORWARD, AND WHIP BACK YOUR PASSENGERS (CHILDREN). IT SEEMS TO OCCUR WHEN HUMIDITY IS HIGHER, REGARDLESS OF SEASON. *TR

NHTSA ID
10315469
Incident
Apr 1, 2004
Mileage
40,000 mi
Body & structureFuel system
Filed Jan 13, 2010

TL*THE CONTACT OWNS A 1998 MERCURY VILLAGER WHICH WAS PURCHASED IN 2007. SHE STATED THAT THE FUEL FILLER HOSE HAD SEVERAL CRACKS IN IT. THE CRACKS IN THE HOSE CAUSED MAJOR GASOLINE FUMES TO ENTER THE INTERIOR OF THE VEHICLE. ALTHOUGH THERE WAS A RECALL FOR THE FAILURE, NHTSA CAMPAIGN ID NUMBER, 00V419002, FUEL SYSTEM, GASOLINE STORAGE TANK ASSEMBLY HER VIN WAS NOT INCLUDED. ON A SEPARATE OCCASION, THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO HER HOME WHERE AN INDEPENDENT MECHANIC STATED THAT THE SUB-FRAME ON THE VEHICLE WAS CRACKED. NO REPAIRS HAD BEEN MADE TO DATE. THE FAILURE AND CURRENT MILEAGES WERE UNDER 189,732.

NHTSA ID
10299634
Incident
Jul 1, 2009
Mileage
189,732 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

042107

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT

04217

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

GENERAL POWER TRAIN CONTROL MODULE (PCM) PROGRAMMING PROCEDURES. *TT

03148

POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES

NEW TRANSMISSION COOLER FLUSHER - SERVICE TIPS. 2003 ESCORT AND SUPER DUTY F SERIES INCLUDED. *TT

02208

EQUIPMENT:APPLIANCE:AIR CONDITIONER

CLIMATE CONTROL A/C SERVICE TECH TIPS. *EH

02176

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

LAMP-BRAKE-INVADVERTENT DISABLING OF BRAKE SHIFT INTERLOCK. *MJ

0245

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

INFORMATION REGARDING DISCHARGED BATTERY CHARGING SERVICE TIPS AND GUIDELINES. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mercury Villager by model year
YearComplaintsRecallsInvestigationsIssue Index
2002180035.7
2001201042.7
2000712157.0
19991854155.4
1998Viewing832155.4
19971253354.3
19961882458.4
19953673661.7
19942533558.6
19934145864.4
1992100

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.