RoadVitals

2001 Mercury Villager

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
20
Latest Feb 10, 2019
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 26, 2000
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
3
11 injuries, 0 deaths reported

Overview

Our database contains 20 NHTSA owner-reported complaints for the 2001 Mercury Villager, most frequently naming the airbags, brakes and seat belts categories. 1 safety recall has been issued covering this model year; and 33 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Airbags314.3%
  • Brakes314.3%
  • Seat belts314.3%
  • Suspension314.3%
  • Tires & wheels314.3%
  • Interior & seats14.8%
  • Other / unspecified14.8%
  • Body & structure14.8%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
00V338001

SEAT BELTS:FRONT:BUCKLE ASSEMBLY

Oct 26, 2000
2,500 units potentially affected
The defect: VEHICLE DESCRIPTION: MINI VANS. THESE VEHICLES MAY HAVE THE PLASTIC TRIM COVER AROUND THE BASE OF THE FRONT SEAT SAFETY BELT BUCKLE TRAPPED BETWEEN THE SHOULDER OF THE RESTRAINT ANCHORAGE BOLT AND THE SEAT PEDESTAL. THIS COULD EVENTUALLY ALLOW THE SEAT BELT BUCKLE BOLT TO LOOSEN.
The risk: IN THE EVENT OF A CRASH, THE OCCUPANT SEATED IN THAT LOCATION MAY NOT BE ADEQUATELY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.
The remedy: DEALERS WILL INSPECT THE SEAT BELT BUCKLE ASSEMBLY ATTACHMENT. SOME BELT BUCKLE ASSEMBLIES MAY REQUIRE REPLACEMENT.
FORD MOTOR COMPANYManufacturer number 00S36View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

View all 20
Suspension
Filed Feb 10, 2019

THIS IS MY SECOND VILLAGER, THE FIRST WAS A 1993 AND NOW OWN A 2001. THE BASE STRUCTURE WHERE THE RACK AND PINION GETS BOLTED-IN CRACKS, WHILE THE ALIGNMENT AND WHOLE RACK & PINION HAS SHIFTED. THE CRACK OCCURRED WHEN I WAS TURNING ONTO A RAMP TO MERGE ONTO THE FREEWAY.

NHTSA ID
11176120
Incident
Jan 9, 2019
Mileage
28,100 mi
Airbags
Filed Sep 5, 2008
Crash reported4 injuries reported

IN DECEMBER OF 2007 I WAS DRIVING WITH MY THREE KIDS AND I WAS PREGNANT WITH TWINS. IT HAD BEEN RAINING FOR A FEW DAYS I SLOWED TO MAKE A RIGHT HAND TURN MY CAR SLIDE AND I WENT INTO A POLL HEAD ON MY AIRBAGS DIDN'T OPEN MY CAR WAS LATER TOTALED BY THE INSURANCE COMPANY. *TR

NHTSA ID
10241115
Incident
Dec 8, 2007
Seat belts
Filed Nov 2, 2007

SEAT BELTS PLASTIC COVERS HAVE BROKEN AND FALLEN OFF, WHICH HAS MADE THE LOCKING MECHANISM USELESS. THE SEAT BELTS ARE NOW INOPERABLE, WHICH HAS LEFT US WITH FIVE AVAILABLE SEATS IN A SEVEN-PASSENGER VEHICLE. THE LOCAL DEALER WAS CONTACTED REGARDING A RECALL NOTICE FOR THE 2001 VILLAGE SEATS BELTS, BUT I WAS TOLD THAT MY VAN DID NOT FALL UNDER THE RECALL. THE DEALERS SERVICE DEPARTMENT REFERRED ME TO FORD LINCOLN MERCURY COOPERATE OFFICES. THEY WERE CONTACTED, AND ONCE AGAIN, I WAS NOT OFFERED ASSISTANCE. *TR

NHTSA ID
10207768
Incident
Oct 15, 2007
Other / unspecified
Filed Sep 15, 2006

DT*: THE CONTACT STATED WHILE CHANGING A TIRE, THE JACK BENT CAUSING THE VEHICLE TO COLLAPSE. THE CONTACT WAS NOT INJURED. THIS WAS THE FIRST TIME THE CONTACT HAD USED THE JACK. THE DEALERSHIP WAS NOTIFIED.

NHTSA ID
10168346
Incident
Sep 15, 2006
Mileage
49,000 mi
Tires & wheels
Filed Jun 21, 2005

A LOCAL SEARS AUTO CENTER SOLD ME A SET OF BF GOODRICH TIRES IN OCTOBER, 2004 THAT HAVE SHOWN EXTREME PRE-MATURE WEAR. THE SEARS OUTLET HAS REFUSED TO TAKE ANY ACTION TO CORRECT THIS. UPON CONSULTATION WITH THE OEM, B.F. GOODRICH, I SHOULD HAVE NEVER BEEN SOLD THE TIRE TO BEGIN WITH. IT IS NOT THE RECOMMENDED TIRE FOR MY VEHICLE PER GOODRICH AND THIS IS BACKED UP WHEN DOING A WEB PAGE TIRE SELECTION SEARCH ON THE BF GOODRICH WEB PAGE. THESE TIRES HAVE WORN 50 % AT 15000 MILES OF USE ON TIRES RATED FOR 60,000 MILES TREAD LIFE. THEY ARE AN "H" RATED PERFORMANCE TIRE THAT SEARS SOLD FOR MY WIFE'S MERCURY VILLAGER MINI VAN...NOT EXACTLY A HIGH PERFORMANCE VEHICLE. DOES THE NHTSA HAVE ANY RECORDS ON FILE FOR APPLICATION OF A BF GOODRICH TA TIRE TO A MERCURY VILLAGER MINI VAN WHERE A SAFETY OCCURENCE HAS HAPPENED ? HOW CAN A RETAIL OUTLET BE ALLOWED TO SELL TIRES THAT ARE NOT RECOMMENDED BY THE OEM FOR THE VEHICLE THEY ARE BEING PLACED ON. ARE THERE GOVERNMENT REGULATIONS MEANT TO PROTECT THE CONSUMER AGAINST THESE UNFAIR TRADE PRACTICES ? WHAT CAN I DO TO FILE A FORMAL COMPLAINT WITH THE NHTSA TO PREVENT THIS KIND OF MISBEHAVIOR FROM OCCURING TO OTHER CONSUMERS IN THE FUTURE

NHTSA ID
10126149
Incident
Jun 21, 2005
AirbagsSeat belts
Filed Jan 26, 2005
Crash reported6 injuries reported

CONSUMER VEHICLE T-BONED ANOTHER VEHICLE AT 45 MPH, AND NEITHER FRONTAL AIR BAGS DEPLOYED. DRIVER AND THE FIVE PASSENGERS WERE ALL RESTRAINED WITH THE SEAT BELTS. EVERYONE SUSTAINED MINOR INJURIES FROM THE SEAT BELTS. NO ONE NEEDED TO BE TRANSPORTED TO A HOSPITAL BY AMBULANCE. DEALER AND THE MANUFACTURER WERE BOTH INFORMED. *AK

NHTSA ID
10108896
Incident
Jan 21, 2005
Mileage
62,000 mi
Tires & wheels
Filed Nov 3, 2004

DEFECTIVE TIRES MANUFACTURED BY GENERAL TIRE, REQUESTING A DEFECT INVESTIGATION. *BF WHILE DRIVING ONE OF THE VEHICLE TIRE EXPERIENCED A CATASTROPHIC FAILURE (GENERAL AMPERE G560). *NM

NHTSA ID
10099747
Incident
Aug 27, 2004
Mileage
5,500 mi
Tires & wheels
Filed Oct 28, 2004

DEFECTIVE TIRES (P215/70R15) MANUFACTURED BY GENERAL TIRE, REQUESTING A DEFECT INVESTIGATION. *BF WHILE DRIVING THE VEHICLE'S TIRE HAD A CATASTROPHIC FAILURE. THE MANUFACTURER WAS CONTACTED AND REFUSED TO ACCEPT ANY RESPONSIBILITY FOR THE FAILURE (GENERAL AMPERE G560 DK-66370-33255). *NM

NHTSA ID
10097909
Incident
Aug 27, 2004
Mileage
5,500 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

042107

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT

04189

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW

REAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT

04217

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

GENERAL POWER TRAIN CONTROL MODULE (PCM) PROGRAMMING PROCEDURES. *TT

041514

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT

REAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT

031501

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT

INOPERATIVE ELECTRIC REAR WINDOW DEFROSTER (HEATED BACKLITE) GRID LINES, INTEGRAL ANTENNA CONCERNS. *TT

03226

ELECTRICAL SYSTEM

UPDATE WIRING HARNESS WHEN REPLACING FUEL INJECTOR. *TT

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mercury Villager by model year
YearComplaintsRecallsInvestigationsIssue Index
2002180035.7
2001Viewing201042.7
2000712157.0
19991854155.4
1998832155.4
19971253354.3
19961882458.4
19953673661.7
19942533558.6
19934145864.4
1992100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.