2003 MINI Cooper S Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2003 MINI Cooper S, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Steering12951.2%
- Visibility3313.1%
- Engine156.0%
- Electrical145.6%
- Suspension83.2%
- Brakes83.2%
- Driver assistance83.2%
- Airbags72.8%
- Transmission62.4%
- Tires & wheels62.4%
- Body & structure62.4%
- Other / unspecified31.2%
- Fuel system20.8%
- Powertrain (other)20.8%
- Interior & seats20.8%
- Heating & air conditioning10.4%
- Seat belts10.4%
- Exterior lighting10.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
I WAS STARTING MY VEHICLE AND IT MADE A BAD KNOCKING NOISE THEN IT WAS LIKE CRUNCHING NOISE SO I STOPPED TURN IT OFF AND WAITED FOR A WHILE WENT BACK TO THE CAR STILL MAKING A STRANGE NOISE BUT ONCE I PUT IT IN THE DRIVE IT STOPPED MAKING NOISE DROVE DOWN THE ROAD A BIT AND TALKING ABOUT APPARENTLY SLIPS OFF OF THE CAR SO IT JUST PULLS OVER INSIDE ALL THE ALL THE WEARING LIGHTS CAME ON SO PULLED OVER APPARENTLY THIS HAPPENS QUITE OFTEN BUT THE HARMONIC BALANCER SEPARATED AND WITH SPINNING AGAINST ITSELF AND KNOCKED THE PIECES OFF OF IT AND THROUGH THE SERPENTINE BELT SO THAT NEEDS TO REPLACE NOW THAT SHOULD NOT HAPPEN IT'S ONE PIECE IS THIS ONE PIECE THIS NEEDS TO BE RECALLED FOR THESE WHATEVER CARS HAD THESE HARMONIC BALANCERS IS DANGEROUS AND IT COULD BLOW YOUR CAR UP THANK YOU
WE KNOW OF TWICE THAT OUR CAR'S POWER STEERING PUMP FAILED WHILE IN MOTION. AFTER BMW WAS FINALLY FORCED INTO A RECALL FOR THE POWER STEERING PUMP FAILURE AND WE RECEIVED A NOTIFICATION, WE TOOK OUR CAR TO CENTURY BMW IN GREENVILLE, SC. THE SERVICE DEPARTMENT CHECKED OUR WORK REGARDING REPLACEMENT PUMP, FAN, ETC. AND DEEMED IT 100% SATISFACTORY. WE SUBMITTED THE PAPERWORK AND INVOICE FOR THE REPAIR AND WAITED (REQUESTED . AFTER 16 WEEKS AND NO REIMBURSEMENT OR NOTIFICATION, WE CALLED AND WAS INFORMED BY THE SERVICE DEPARTMENT MANAGER THAT BMW WOULDN'T PAY US ANYTHING BECAUSE WE DIDN'T USE OEM PARTS. WHY WOULD WE KEEP REPLACING THE PUMP (THIS WAS THE 3RD PUMP THAT WE KNOW OF) WITH A DEFECTIVE ONE (BY ZF) THAT KEPT QUITTING? WE REPLACED IT WITH DORMAN (WELL-KNOWN MANUFACTURER OF QUALITY PARTS) WHICH HAD A LIFE-TIME WARRANTY (LIFE-TIME!) AND WAS MUCH CHEAPER. THE SD MANAGER EVEN SAID THAT SINCE HE'D SEEN SO MANY REPAIRS USING THAT BRAND OF POWER STEERING PUMP HE HAD RESEARCHED THEM AND FOUND NOTHING WRONG WITH THEM. BUT BMW DECIDED THEY WOULDN'T PAY FOR THIS. THERE WAS NOTHING IN THE RECALL LETTER THAT SAID OEM HAD TO BE USED OR THEY WOULDN'T REIMBURSE FOR REPAIRS. I BELIEVE BMW SAW SO MANY DORMAN PUMPS USED THEY KNEW THEY COULD SAVE A LOT OF MONEY BY REFUSING TO PAY. WE FILED A COMPLAINT WITH THE SC DEPT. OF CONSUMER AFFAIRS BUT BMW WOULDN'T ANSWER THEM SO THEY JUST DROPPED IT, LETTING BMW GET BY WITH THIS. WE WERE ONLY REQUESTING $721.04 WHICH IS LESS THAN HALF OF WHAT A REPAIR SHOP WOULD HAVE CHARGED. CAN YOU DO ANYTHING ABOUT THIS? WE FILED THE COMPLAINT WITH SC CONSUMER AFFAIRS IN DECEMBER OF 2017, TOOK THE CAR TO BMW IN MAY OF 2017 SO THIS HAS BEEN GOING ON FOR A WHILE. HAVE OTHER OWNERS HAD THIS PROBLEM? HAS A LAWSUIT BEEN STARTED AGAINST BMW?
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
2003 MINI COOPER S. MY WIPER MOTOR DIED IN A HEAVY RAINSTORM, OR SO I THOUGHT. DRIVING WITHOUT THE WIPERS IN HILO, HI WHERE I LIVE WITH 140" A YEAR OF RAIN CAN BE DEADLY WHEN WIPERS DON'T WORK. IT IS A WELL DOCUMENTED DEFECT AFFECTING ALL ORIGINAL 02-06 MINIS. SEE HERE FOR DETAILS. I REPAIRED MINE SIMPLY BY GROUNDING THE WIPER MOTOR TO ANYWHERE ELSE ON THE CAR. I HAD TO DRIVE 3 WEEKS WITHOUT WIPERS BEFORE I COULD FIX THIS. DEALERS CHARGE $600 TO FIX IT AND IT IS A DESIGN DEFECT AND THE MOTOR IS NOT ACTUALLY DEAD. IT IS A POOR, AND POTENTIALLY DEADLY DESIGN. I GUESS I COULD HAVE SPENT A COUPLE THOUSAND RENTING A CAR FOR THAT TIME, OR JUST SPENT $600 RIGHT AWAY AND ANOTHER $500 ON THE CAR TO GET IT FIXED. I TOOK MY CHANCES, SO WILL MANY OTHERS. THERE WERE PLENTY OF TIMES I COULDN'T SEE WELL AND HOPED FOR THE BEST. HERE IS THE SITE WITH LOTS OF INFO ABOUT IT. HTTP://WWW.MINI2.COM/FORUM/FIRST-GENERATION-FAULTS-FIXES/141234-WIPER-MOTOR-FAILURE-2.HTML HTTP://WWW.NORTHAMERICANMOTORING.COM/FORUMS/1ST-GEAR/83170-MY-WINDSHIELD-WIPER-MOTOR-DIED-IN-A-STORM-AT-NIGHT.HTML. *TR
THE DRIVER'S SIDE (POWER) WINDOW OF MY 2003 MINI COOPER S (50K MI) FAILED TO OPERATE PROPERLY WHILE IN AN UP POSITION. THIS IS SOMETHING THAT PROVES INCONVENIENT, TO SAY THE LEAST, PARTICULARLY WHEN ENTERING/EXITING PARKING GARAGES AND TOLL BOOTH STATIONS. MY MECHANIC WILL REPLACE THE MOTOR AND REGULATOR FOR $600. GIVEN THE AMOUNT OF GROUSING I'VE SEEN ON THIS SUBJECT, I SHOULD THINK THAT BMW SHOULD STAND BY ITS PRODUCT. *TR
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
STEERING FLUID CONTINUOUSLY LEAKS - REPLACE HYDRAULIC HOSE TWICE - KNOWN DEFECT - MINI REFUSED TO FIX FOR FREE ENGINE COOLING - FAN RUNS AFTER SHUTOFF CONTINUOUSLY - KNOWN DEFECT - MINI REFUSED TO FIX FOR FREE ELECTRICAL - DOORS, WINDOWS, SUNROOF FIRE OFF ON THEIR OWN WHILE CAR IS MOVING AND WHEN IS PARKED. WILL DO THIS AT HIGHWAY SPEED OR WHEN SITTING OUTSIDE (RAIN OR SHINE) - CAR UNLOCKS ITSELF AND WINDOWS ALL OPEN UP -KNOWN DEFECT - KIND OF DISTRACTING AT HIGHWAY SPEED -MINI REFUSED TO FIX FOR FREE. DEALERS WILL NOT FIX THESE ISSUES UNLESS YOU MAKE THEM RECALL VEHICLES WITH MULTIPLE SMALL PROBLEMS ( NOT JUST ONE BIG PROBLEM) - THIS MODEL HAS 73 TSBS THAT DEALERS CHARGE YOU TO FIX EVEN THOUGH THE PROBLEMS ARE KNOWN AND DANGEROUS ISSUES. IN MY MIND, MANY SMALL PROBLEMS CAN BE MORE DANGEROUS THAN A FEW BIG ONES - STEERING, DOOR LOCKS, COOLING - NOT GOOD. THIS IS AN OLD CAR BUT THESE PROBLEMS ARE OLD TOO - KNOWN TSBS SHOULD NOT BE SUBJECT TO WARRANTY TIME FRAMES, THEY ARE STILL DANGEROUS AFTER THE WARRANTY EXPIRES. WHEN THESE CARS ARE ROUTINELY SERVICED, THESE KNOWN/DANGEROUS ISSUES NEED TO BE CORRECTED OR THE CARS SHOULD BE TAKEN OFF THE ROAD. I USED THE DATE OF THE LAST INCIDENT, NOT THE FIRST ONE. THANK YOU. *TR
8/13/2014- I WAS STOPPED AT A STOP SIGN IN A MALL PARKING LOT AND SMOKE STARTED BILLOWING OUT FROM UNDER THE RIGHT FRONT SIDE OF THE CAR AND AT THE SAME TIME STARTED COMING THROUGH THE VENTS INTO THE CABIN OF THE CAR. I TRIED TO SHUT OFF THE CAR, BUT IT WOULD NOT TURN OFF. A BYSTANDER CAME RUNNING AND OPENED THE HOOD, SMOKE POURED OUT, TOLD ME TO CALL ROADSIDE ASSISTANCE AS HE WAS OPENING HOOD AND THEN TOLD ME TO HANG UP AND CALL 911 THAT MY CAR WAS ON FIRE. FLAMES WERE COMING OUT OF THE ENGINE AREA BUT THERE WAS TOO MUCH SMOKE. THE ENGINE FAN WAS STILL RUNNING. ANOTHER PASSERBY HAD AN COMMERCIAL EXTINGUISHER AND EMPTIED IT ON MY VEHICLE. THE FIRE DEPT. WAS PULLING UP AS THEY WERE TRYING TO PUSH IT ASIDE, THE CAR RE-IGNITED AND IT TOOK THE FIRE DEPARTMENT APPROX. 15 TO MAKE DOUSE THE FIRE WITHOUT IT RE-IGNITING. ALL OF THESE PEOPLE LOOKED MY VEHICLE OVER AND COULD FIND NO REASON FOR IT TO IGNITE. I PURCHASED THE CAR USED ABOUT 4 WEEKS AGO AND HAVE PUT ABOUT 3000 MILES ON IT WITHOUT ANY ISSUES. MY INSURANCE COMPANY HAD IT TOWED TO A MECHANIC DOWN THE ROAD AND THEY ARE TO CONTACT ME TOMORROW TO SEE IF THEY CAN SEE WHY THIS OCCURRED. LUCKILY, MY DAUGHTER AND I WERE ABLE TO EXIT THE CAR AND BE IN AN AREA CLOSE TO THE FIRE DEPARTMENT AND GOOD SAMARITANS...UPDATED 10/06/14 *BF *TR UPDATED 7/15/2015 *JS
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 MINI COOPER S. THE CONTACT STATED THAT ON THREE OCCASIONS, THE MAT OCCUPANCY SENSOR ON THE FRONT PASSENGER'S SEAT WAS REPLACED DUE TO THE WARNING LIGHT BEING ILLUMINATED. THE VEHICLE WAS TAKEN TO MINI OF BIRMINGHAM LOCATED AT 2001 TOM WILLIAMS WAY, BIRMINGHAM, AL 35210, 205-267-4505. THE CONTACT WAS INFORMED THAT THE MAT SENSOR NEEDED TO BE REPLACED AT A COST OF $1,200. THE CONTACT WAS ALSO INFORMED THAT THE PART MAY ALSO BE AVAILABLE AT THE LOCAL JUNKYARD. THE MAT SENSOR WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS INFORMED THAT THE SEAT SHOULD BE REPLACED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
AFTER BATTERY WENT DEAD, REPLACED WITH NEW BATTERY AND SHORTLY AFTER AIR BAG LIGHT ILLUMINATED. HAD INDEPENDENT SHOP CLEAR CODE IN 2015 INSPECTED HARNESS FOUND NOTHING OUT OF ORDINARY. 3 DAYS LATER AIR BAG LIGHT RETURNED. NOW IN FEBRUARY 2018 HAD MINI OF TOWSON DIAGNOSE AIR BAG LIGHT THINKING THE DEALERSHIP CAN RESET AIR BAG LIGHT PROPERLY. DEALERSHIP RECOMMENDED UPGRADING WIRING HARNESS UNDER SEAT FOR 525 DOLLARS. I HAVE BEEN ON MULTIPLE FORUMS AND THIS AIR BAG LIGHT IS A COMMON PROBLEM FOR 02-03 MINIS, INCLUDING 05-06, AND 12-15 YEAR MINIS. MY CONCERN IS THAT MINI KNOWS THIS IS A DEFECTIVE PART FROM THE MANUFACTURER BUT REFUSES TO STAND BY THEIR PRODUCT EVEN WHEN IT COULD AFFECT THE SAFETY OF THE PURCHASER OF ITS VEHICLES. IN THE EVENT NHTSA RECEIVES ENOUGH COMPLAINTS TO FORCE MINI TO ISSUE A RECALL FOR THIS ISSUE, I WOULD LIKE TO BE INCLUDED AS ANOTHER DISSATISFIED CONSUMER. THANK YOU FOR YOUR TIME, GARRETT
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
I WAS STARTING MY VEHICLE AND IT MADE A BAD KNOCKING NOISE THEN IT WAS LIKE CRUNCHING NOISE SO I STOPPED TURN IT OFF AND WAITED FOR A WHILE WENT BACK TO THE CAR STILL MAKING A STRANGE NOISE BUT ONCE I PUT IT IN THE DRIVE IT STOPPED MAKING NOISE DROVE DOWN THE ROAD A BIT AND TALKING ABOUT APPARENTLY SLIPS OFF OF THE CAR SO IT JUST PULLS OVER INSIDE ALL THE ALL THE WEARING LIGHTS CAME ON SO PULLED OVER APPARENTLY THIS HAPPENS QUITE OFTEN BUT THE HARMONIC BALANCER SEPARATED AND WITH SPINNING AGAINST ITSELF AND KNOCKED THE PIECES OFF OF IT AND THROUGH THE SERPENTINE BELT SO THAT NEEDS TO REPLACE NOW THAT SHOULD NOT HAPPEN IT'S ONE PIECE IS THIS ONE PIECE THIS NEEDS TO BE RECALLED FOR THESE WHATEVER CARS HAD THESE HARMONIC BALANCERS IS DANGEROUS AND IT COULD BLOW YOUR CAR UP THANK YOU
MY MINI COOPER S HAS LESS THAN 27,000 MILES ON IT. IT HAS BEEN CAREFULLY DRIVEN AND HAS SUSTAINED NO CRASH DAMAGE. HAD SEVERAL WARNING LIGHTS COME ON THE CAR AND HAD FAILURES WITH THE ABS, STEERING ANGLE SENSOR, AND FRONT WHEEL SENSOR. IN ADDITION AND MOST IMPORTANTLY, I WAS TOLD THAT I HAD "MUSHROOMING" AND CRACKED FRONT SHOCK TOWER MOUNTS ON BOTH SIDES OF THE CAR, AND THAT ALONE WOULD COST OVER $1,400 TO REPAIR. I WAS TOLD THAT HITTING POTHOLES OR OTHER ROAD HAZARDS CAUSED THIS. IN ADDITION, THE DEALER, ROADSHOW MINI IN MEMPHIS, TN, STATED THAT THE SHOCK TOWERS AND FRONT BUSHINGS WERE CONSIDERED WEAR ITEMS, AND THAT THEY COULD BE REDAMAGED IMMEDIATELY IF THE CAR CAME IN CONTACT WITH ANOTHER POTHOLE. ADDITIONALLY, I WAS TOLD BY MINI USA THAT NO ENGINEERS OR NATIONAL REPRESENTATIVES COULD BE CONTACTED, AND THAT THE DEALER WOULD HANDLE ALL QUESTIONS AND CONCERNS. I ASKED IF THERE WERE ANY UPGRADES AND FIXES OFFERED BY MINI AND WAS TOLD THAT THERE WERE NONE. HOWEVER, THIS PROBLEM SEEMS TO BE FAIRLY COMMON, AND THERE ARE SEVERAL AFTERMARKET COMPANIES THAT ADDRESS THIS ISSUE,. THE SERVICE MANAGER AT THE DEALERSHIP STATED THAT HE SEES THIS PROBLEM ON 3-4 CARS IN THE SHOP EVERY MONTH. IT APPEARS THAT THIS IS A DESIGN FLAW, THAT THERE CAN BE STRUT COLLAPSE OR SUSPENSION FAILURE WHILE DRIVING, AND THAT MINI SHOULD HAVE ADDRESSED THIS PROBLEM WITH THESE CARS. FOR NORMAL DRIVING CONDITIONS TO HAVE RESULTED IN DEFORMED AND CRACKED STRUT TOWERS IS UNACCEPTABLE AND REPRESENTS A HAZARDOUS SITUATION. I HAVE NEVER OWNED AN AUTOMOBILE THAT HAD STRUT TOWER FAILURE UNDER NORMAL DRIVING CONDITIONS. *TR
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
TURNING FROM A LEFT HAND TURN LANE ON TO A SIDE STREET AS I HAVE DONE AT LEAST 4 TIMES A DAY FOR OVER 10 YEARS, I LOST ALL POWER AND THE ABILITY TO CONTROL THE VEHICLE. IN THE MIDDLE OF THE TURN THE LOSS OF POWER, THE LOSS OF STEERING, AND THE LOSS OF BRAKES CAUSED ME TO RUN INTO THE CURB. THIS ACCIDENT RESULTED IN THE RIGHT FRONT WHEEL AND ASSEMBLY BEING REPLACED. NOT LONG AFTER GETTING MY MINI COOPER S THE HESITATION OF THE ACCELERATOR WHEN STATING OFF IN FIRST GEAR BEGAN. I WAS TOLD BY THE SERVICE REP AT THE MINI DEALERSHIP THAT THERE WAS NO FIX FOR THIS PROBLEM. I'VE HAD TOO MANY NEAR ACCIDENTS BECAUSE OF IT. GOING BACK AS FAR AS 2005 I HAVE COMPLAINED ABOUT MY STEERING AND THE NOISE IT MAKES. THE WHOLE STEERING UNIT HAS BEEN REPLACED 2 TIMES, YET IN 2009 I EXPERIENCED A TOTAL LOSS OF POWER WHILE TRAVELING AT SPEEDS OF 65 MPH. THE POWER LOSS WAS ELECTRICAL EVEN THOUGH MY ENGINE WAS STILL RUNNING. THE FINAL OUTCOME WAS MINI REPLACED THE ALTERNATOR AND BATTERY. I'VE COMPLAINED TIME AND AGAIN YET WITH NO HELP UNLESS IT'S COMING OUT OF MY OWN POCKET. SINCE OWNING THIS MINI COOPER S I'VE SPENT NEARLY 6000.00 IN REPAIRS. BECAUSE OF THE INTERDEPENDENT NATURE OF THE ASC/DSC ON THE VEHICLES BRAKING, ELECTRONICS, AND EVEN STARTING ACCELERATION FROM A STOP; HAS THIS FEATURE BEEN PROPERLY STUDIED AS THE CULPRIT FOR THE MANY AND VARIED PROBLEMS THIS PARTICULAR CAR HAS? IN THE UK THERE IS A BLOG CALLED WATCHDOG THAT HAS 180 PEOPLE WHO POSTED BETWEEN FEBRUARY AND APRIL 2009 THAT ALL HAD THE SAME PROBLEM WITH THE POWER STEERING THAT I AND HUNDREDS OF OTHERS HAVE REPORTED. HOW CAN SUCH A SERIOUS PROBLEM GO UNRESOLVED FOR SO LONG. THERE IS NO DOUBT THAT THIS PROBLEM ALONE FALLS UNDER THE UNITED STATES CODE FOR MOTOR VEHICLE SAFETY (TITLE 49, CHAPTER 301). *TR
2003 MINI COOPER S WITH LOW 70 THOUSAND MILES COUGH FIRE ON JANUARY 31 2011 AROUND 4 AM IN THE MORNING. IT WAS SEEN TO START ON THE PASSENGER SIDE UNDER AIRBAG AND CAR WAS COMPLETELY ON FIRE THE FRONT END UNDER THE HOOD AND UNDER PASSENGER DASH WAS TOLD FAILURE WAS ABS
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
2003 MINI COOPER S WITH LOW 70 THOUSAND MILES COUGH FIRE ON JANUARY 31 2011 AROUND 4 AM IN THE MORNING. IT WAS SEEN TO START ON THE PASSENGER SIDE UNDER AIRBAG AND CAR WAS COMPLETELY ON FIRE THE FRONT END UNDER THE HOOD AND UNDER PASSENGER DASH WAS TOLD FAILURE WAS ABS
DYNAMIC STABILTY CONTROL, ABS AND FLAT TIRE WARNING LIGHTS ILLUMINATED INTERMITENTLY WHEN STARTING VEHICLE AND DO NOT GO AWAY UNLESS VEHICLE IS RESTARTED. DYNAMIC STABILITY CONTROL MODULE FAULT. *AK
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 MINI COOPER S. THE CONTACT STATED THAT ON THREE OCCASIONS, THE MAT OCCUPANCY SENSOR ON THE FRONT PASSENGER'S SEAT WAS REPLACED DUE TO THE WARNING LIGHT BEING ILLUMINATED. THE VEHICLE WAS TAKEN TO MINI OF BIRMINGHAM LOCATED AT 2001 TOM WILLIAMS WAY, BIRMINGHAM, AL 35210, 205-267-4505. THE CONTACT WAS INFORMED THAT THE MAT SENSOR NEEDED TO BE REPLACED AT A COST OF $1,200. THE CONTACT WAS ALSO INFORMED THAT THE PART MAY ALSO BE AVAILABLE AT THE LOCAL JUNKYARD. THE MAT SENSOR WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS INFORMED THAT THE SEAT SHOULD BE REPLACED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
AFTER BATTERY WENT DEAD, REPLACED WITH NEW BATTERY AND SHORTLY AFTER AIR BAG LIGHT ILLUMINATED. HAD INDEPENDENT SHOP CLEAR CODE IN 2015 INSPECTED HARNESS FOUND NOTHING OUT OF ORDINARY. 3 DAYS LATER AIR BAG LIGHT RETURNED. NOW IN FEBRUARY 2018 HAD MINI OF TOWSON DIAGNOSE AIR BAG LIGHT THINKING THE DEALERSHIP CAN RESET AIR BAG LIGHT PROPERLY. DEALERSHIP RECOMMENDED UPGRADING WIRING HARNESS UNDER SEAT FOR 525 DOLLARS. I HAVE BEEN ON MULTIPLE FORUMS AND THIS AIR BAG LIGHT IS A COMMON PROBLEM FOR 02-03 MINIS, INCLUDING 05-06, AND 12-15 YEAR MINIS. MY CONCERN IS THAT MINI KNOWS THIS IS A DEFECTIVE PART FROM THE MANUFACTURER BUT REFUSES TO STAND BY THEIR PRODUCT EVEN WHEN IT COULD AFFECT THE SAFETY OF THE PURCHASER OF ITS VEHICLES. IN THE EVENT NHTSA RECEIVES ENOUGH COMPLAINTS TO FORCE MINI TO ISSUE A RECALL FOR THIS ISSUE, I WOULD LIKE TO BE INCLUDED AS ANOTHER DISSATISFIED CONSUMER. THANK YOU FOR YOUR TIME, GARRETT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
FAILURE OF 2003 MINI COOPER MANUAL TRANSMISSION. MY CAR HAS BEEN UNDER REGULAR MAINTENANCE. I FIRST NOTICED THE CAR LOSING POWER GOING UPHILL, THEN IT BECAME DIFFICULT TO PUT THE CAR IN GEAR. NEXT MORNING I WAS UNABLE TO GET INTO REVERSE, WAS EXTREMELY DIFFICULT TO SHIFT AND SOME GEARS COULD NOT BE ENGAGED. AT A STOP LIGHT I BEGAN HEARING A VERY LOUD GRINDING NOISE, LIKE METAL IN A BLENDER, THE CAR WOULD NOT ENGAGE IN GEAR, I HAD TO BE PUSHED OUT OF THE INTERSECTION. THE DEALER OFFERED NOTHING. MY PRIVATE MECHANIC FOUND METAL SHREDS THROUGHOUT THE TRANSMISSION. SAID A BEARING HAD COME LOOSE AND DESTROYED THE INTERIOR OF THE TRANSMISSION, ALL AT 65K MILES. HE ALSO SAID THE ENGINE COULD HAVE FAILED WHILE ON THE FREEWAY AT HIGH SPEEDS AND THIS COULD HAVE BEEN LIFE ENDANGERING. ALSO THE POWER STEERING PUMP WENT AT 30K MILES. BOTH VERY COSTLY REPAIRS AND THE TRANSMISSION LOCKING UP A VERY SERIOUS LIFE THREAT. THE REPLACEMENT COSTS FOR THE TRANSMISSION WERE $3K AND THAT WAS FROM A PRIVATE MECHANIC. ONLINE RESEARCH SHOWS A PLETHORA OF CONSUMER COMPLAINTS AND INFORMATION THAT MINI COOPER KNOWS ABOUT THIS. NEITHER THE LOCAL DEALER NOR CORPORATE OFFICE WOULD OFFER ANY HELP IN REPLACEMENT COSTS. *TR
ONE MORNING DRIVING ABOUT 100 MPH GOING UP TO CT I PAY A TOLL TAKE OFF THE CAR HESITATES IN FIRST GEAR THEN GOES OK ABOUT A 2 MILES FROM THE TOLL I AM DOING ABOUT 100 MPH AND SWITCH TO THE RIGHT LANE AND THE CAR JUST STOP GIVING ME POWER SO I GO TO CHANGE TO 5TH GEAR NO LUCK SO I LET THE CAR ROLL TO THE SHOULDER CALL MINI ROADSIDE AND THEY TOW TO NEAREST DEALER TO MY HOUSE. THE DEALER HAS MY CAR FOR A TOTAL OF 8 DAYS AND TELL ME THE L/FRONT AXLE WILL NOT STAY IN THE TRANSMISSION. THEN THE DEALER SAY THAT ITS NOT COVERED@ FIRST THEN TELLS ME THAT WILL COVER IT A DAY LATER AFTER THE MINI SPECIALIST TAKE A LOOK @ IT AND SAY WE WILL COVER IT THIS TIME AS A FAVOR. NOW IT IS TEN DAYS LATER AND THE SAME THING HAS HAPPEN AGAIN THIS TIME I HAVE TO PAY FOR TOWING AND I CANT WAIT TO HAVE A TALK WITH THE DEALER. I WILL KEEP U GUYS POSTED. *NM
Too few reports in this category for a page of its own — they appear in the full complaint list.
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
The contact owns a 2003 Mini Cooper S equipped with Falken Tires, Tire Line: Sincera SN250 A/S, Tire Size: 235/45R17, DOT Number: FMHR3120. The contact stated that while washing the vehicle, he noticed that a bubble had developed on the front driver’s side tire. The contact was concerned for his safety while driving the vehicle. The contact stated that he rotated the tire to the rear driver’s side but was concerned and uncertain if the bubble might cause a risk to his safety while driving. The vehicle had not yet been diagnosed. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 101,000.
TL*THE CONTACT OWNS A 2003 MINI COOPER S. WHILE THE CONTACT'S WIFE WAS DRIVING 60 MPH, THE WHEEL AND TIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND HAS NOT BEEN DIAGNOSED AT THIS TIME. THE CONTACT WAS INFORMED THAT THE COST FOR THE REPAIR WOULD RANGE FROM $3,000 - $5,000. THE AFFECTED COMPONENTS WERE THE STEERING, BRAKES, SUSPENSION, AND SHOCKS. A POLICE REPORT WAS FILED AND THE CONTACT HAS PICTURES AVAILABLE. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 30,000.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
ON FEBRUARY 6, 2014 MY MINI COOPER S WAS SERVICED AT THE DEALERSHIP MINI COOPER OF CONCORD FOR A RECALL IN THE POWER STEERING PUMP. SHORTLY, AFTER IN MARCH MY CAR STARTED TO SMOKE FROM THE ENGINE AND MY CAR BURSTED INTO FLAMES. THE FIRE DEPARTMENT CAME AND TURNED DOWN THE FIRE, HOWEVER MY CAR IS A COMPLETE LOSS. I CALLED MINI COOPER OF CONCORD, HOWEVER NO ONE COULD PROVIDE HELP. I ALSO EMAILED THE HEAD OF THE DEALERSHIP AND THERE WAS NO RESPONSE. I INVESTIGATED ONLINE AND NOTICED THAT MANY PEOPLE HAD SIMILAR PROBLEMS WITH THE WATER PUMP LEAKING AND CATCHING FIRE IN THE ENGINE. I CALLED MINI USA AND FILED A CASE,AND THEY PROMISED TO RESPOND WITHIN 3 DAYS. HOWEVER, THEY DID NOT ONLY UNTIL I CALLED VARIOUS TIMES AND FINALLY WAS ABLE TO REACH A REPRESENTATIVE. JAMES INFORMED ME THAT THERE WAS NO WAY TO EVALUATE THE MINI COOPER WAS AS AT FAULT AND ONLY TRIED TO SELL ME A NEW CAR. I AM VERY DISAPPOINTED WITH MINI COOPER'S CUSTOMER SERVICE AND LACK OF SUPPORT. MY CAR IS NOW A COMPLETE LOSS. *TR
MINI COOPER DOORS CANNOT BE OPENED USING EITHER THE INSIDE OR OUTSIDE DOOR HANDLES UNDER CERTAIN FREEZING CONDITIONS. THIS HAS OCCURRED MULTIPLE TIMES DURING FREEZING WEATHER, USUALLY WHEN SNOW OR ICE IS PRESENT. THE FAILURE OCCURS INTERMITTENTLY ON BOTH THE PASSENGER AND DRIVER SIDE DOORS. AT TIMES, IT OCCURS AFTER THE VEHICLE HAS BEEN PARKED FOR MANY HOURS WHEN TEMPERATURES ARE BELOW FREEZING. HOWEVER, IT CAN ALSO OCCUR AFTER THE DOOR HAS BEEN OPENED AND THE VEHICLE DRIVEN FOR 30 MINUTES OR MORE. WHEN THE FAILURE OCCURS, NEITHER THE INSIDE NOR OUTSIDE HANDLES WILL OPEN THE DOOR. THE ONLY RECOURSE IS TO EXIT (OR ENTER) THE VEHICLE USING THE OTHER DOOR (SO FAR THERE HAS NOT BEEN AN INSTANCE WHEN BOTH DOORS FROZE) AND WAIT FOR THE CONDITION TO RECTIFY ITSELF. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2003 MINI COOPER S. WHILE THE CONTACT'S WIFE WAS DRIVING 60 MPH, THE WHEEL AND TIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER AND HAS NOT BEEN DIAGNOSED AT THIS TIME. THE CONTACT WAS INFORMED THAT THE COST FOR THE REPAIR WOULD RANGE FROM $3,000 - $5,000. THE AFFECTED COMPONENTS WERE THE STEERING, BRAKES, SUSPENSION, AND SHOCKS. A POLICE REPORT WAS FILED AND THE CONTACT HAS PICTURES AVAILABLE. THE VIN WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 30,000.
MY 2003 MINI COOPER S STUMBLES AND BOGS DOWN WHEN STARTING IN FIRST GEAR. WHEN STARTING FROM A DEAD START AND LETTING CLUTCH OUT, THE CARS POWER CUTS OFF FOR A MOMENT AND THEN CUTS BACK IN. THIS WAS NOT A CHARACTERISTIC OF THE CAR PRIOR TO MY DEALER UPGRADING THE SOFTWARE FOR THE ENGINE MANAGEMENT SYSTEM. I'VE CONTACTED MINI USA (AKA BMW) AND THEY ACKNOWLEDGE THE PROBLEM, BUT HAVE NO FIX FOR IT. I CONSIDER IT A SAFETY ISSUE, ESPECIALLY WHEN PULLING INTO TRAFFIC AND THE CAR HESITATES BADLY.*AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 MINI COOPER S. THE CONTACT NOTICED FUEL LEAKING UNDERNEATH THE VEHICLE. THE CONTACT CHECKED UNDER THE HOOD AND DISCOVERED THAT THE FUEL FILTER HAD A LEAK. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.
WHILE DRIVING VEHICLE 20 MINUTES WITH NO PROBLEMS THE VEHICLE STALLED, THE CHECK ENGINE LIGHT CAME ON, AND WITHIN SECONDS THERE WAS FIRE THROUGH THE FIREWALL, INTO THE CAR. I JUMPED OUT AND THE CAR IS NOW ASHES. MINI HAS INFORMED ME THAT THE CAN'T DIAGNOSE THE PROBLEM, THEREFORE HEY DO NOT FEEL THAT THEY ARE RESPONSIBLE
Too few reports in this category for a page of its own — they appear in the full complaint list.
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
I PARKED MY 2003 MINI COOPER S AT WORK, AND SHUT THE CAR OFF. WHEN I GOT OUT OF THE CAR, I NOTICED THE POWER STEERING PUMP WAS STILL RUNNING. I WAS GOING INTO THE OFFICE GET A WRENCH TO DISCONNECT THE BATTERY, AND WITHIN 5 MIN, AN EMAIL WAS SENT OUT "2003 MINI COOPER HEAVILY SMOKING IN PARKING LOT." AS SOON AS I GOT OUT THERE, THE FIRE/SMOKE HAS BEEN PUT OUT BY A COOLANT LINE THAT SPLIT OPEN BY THE FIRE AND PUT THE FLAMES OUT. WHEN I LOOKED UNDER THE CAR, I COULD SEE THE POWER STEERING PUMP COMPLETELY BURNT. I FILED A CLAIM WITH MY INSURANCE COMPANY, AND SO FAR THIS IS OVER $4,000 WORTH OF DAMAGE. I AM FILING THIS COMPLAINT AS I HAVE DONE MUCH RESEARCH ON THE INTERNET AND HAVE FOUND THIS IS NOT A RARE INCIDENCE. IN FACT, IT IS VERY COMMON, AND BMW REFUSES TO RECALL THIS FAULTY DESIGNED PART. I AM JUST SO FORTUNATE THAT THIS DID NOT HAPPEN IN MY GARAGE. THIS NEEDS TO BE ADDRESSED AND INVESTIGATE BY SOMEONE OTHER THAN BMW, AS THEY HAVE STATED PUBLICLY THERE IS NO PROBLEM. I WILL PROVIDE ANY EVIDENCE NEEDED TO HELP THIS INVESTIGATION. THERE IS A MINI COOPER COMMUNITY THAT SHARES THEIR PROBLEMS AND FRUSTRATIONS HERE: HTTP://WWW.NORTHAMERICANMOTORING.COM/FORUMS/STOCK-PROBLEMS-ISSUES/73527-SPONTANEOUS-ENGINE-BAY-FIRES.HTML THE LIST IS ONLY GROWING, AS THIS IS A VERY COMMON ISSUE. I HOPE IT DOESN'T TAKE A DEATH FOR BMW TO RECOGNIZE THERE IS AN ISSUE. *TR
WHILE CONSUMER STOPPED AT A TRAFFIC LIGHT ANOTHER DRIVER POINTED OUT THAT REAR AXLE HAD SNAPPED FROM VEHICLE. CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP. *AK
Too few reports in this category for a page of its own — they appear in the full complaint list.
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2003 MINI COOPER S. THE CONTACT STATED THAT ON THREE OCCASIONS, THE MAT OCCUPANCY SENSOR ON THE FRONT PASSENGER'S SEAT WAS REPLACED DUE TO THE WARNING LIGHT BEING ILLUMINATED. THE VEHICLE WAS TAKEN TO MINI OF BIRMINGHAM LOCATED AT 2001 TOM WILLIAMS WAY, BIRMINGHAM, AL 35210, 205-267-4505. THE CONTACT WAS INFORMED THAT THE MAT SENSOR NEEDED TO BE REPLACED AT A COST OF $1,200. THE CONTACT WAS ALSO INFORMED THAT THE PART MAY ALSO BE AVAILABLE AT THE LOCAL JUNKYARD. THE MAT SENSOR WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT WAS INFORMED THAT THE SEAT SHOULD BE REPLACED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
MINI COOPER DOORS CANNOT BE OPENED USING EITHER THE INSIDE OR OUTSIDE DOOR HANDLES UNDER CERTAIN FREEZING CONDITIONS. THIS HAS OCCURRED MULTIPLE TIMES DURING FREEZING WEATHER, USUALLY WHEN SNOW OR ICE IS PRESENT. THE FAILURE OCCURS INTERMITTENTLY ON BOTH THE PASSENGER AND DRIVER SIDE DOORS. AT TIMES, IT OCCURS AFTER THE VEHICLE HAS BEEN PARKED FOR MANY HOURS WHEN TEMPERATURES ARE BELOW FREEZING. HOWEVER, IT CAN ALSO OCCUR AFTER THE DOOR HAS BEEN OPENED AND THE VEHICLE DRIVEN FOR 30 MINUTES OR MORE. WHEN THE FAILURE OCCURS, NEITHER THE INSIDE NOR OUTSIDE HANDLES WILL OPEN THE DOOR. THE ONLY RECOURSE IS TO EXIT (OR ENTER) THE VEHICLE USING THE OTHER DOOR (SO FAR THERE HAS NOT BEEN AN INSTANCE WHEN BOTH DOORS FROZE) AND WAIT FOR THE CONDITION TO RECTIFY ITSELF. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Heating & air conditioning
Reports naming the heating, ventilation and air-conditioning system.
From owner reports, verbatim
FOR THE PAST 2 YEARS THE AIR CONDITIONING HAS BEEN INTERMITTENT. THE LIGHTS FOR THE FAN AND TEMPERATURE REMAIN ON BUT NO AIR BLOWS COLD OR HOT. SOMETIMES IT GOES BACK ON BY ITSELF AFTER A FEW MINUTES OF DRIVING. SOMETIMES SLAPPING THE PASSENGER SIDE OF THE MIDDLE COLUMN (WHERE THE CONTROLS AND RADIO ARE) MAKES IT COME BACK ON. AND SOMETIMES IT STAYS OFF FOR A DAY OR TWO BEFORE SPONTANEOUSLY COMING BACK TO LIFE. ITS GOTTEN TO THE POINT WHERE I HAVE A HARDCOVER BOOK WITH ME AT ALL TIMES TO DO THE SLAPPING. I LIVE IN AUSTIN AND THE CLOSEST DEALER IS IN SAN ANTONIO, NEARLY 90 MILES AWAY. THE TWO TIMES I DROVE THERE WITH THE PROBLEM, IT WORKED FOR THEM. I EVEN HAVE DOCUMENTATION FROM THE DEALER THE PROBLEM WAS AN ISSUE BACK WHEN THE CAR HAD 34,000 MILES. WE NEVER KNOW WHEN THE AIR CONDITIONING WILL GO OUT. CONSIDERING THE TEMPERATURE IN AUSTIN HAS HIT 100 NEARLY 50 TIMES THIS SUMMER, DO YOU BLAME US FOR NOT WANTING TO DRIVE THE CAR. PLEASE OFFER US SUGGESTIONS TO HAVE MINI USA PAY FOR THIS. ITS BEEN AN ONGOING PROBLEM FOR 2 YEARS. THE 90 MINUTE DRIVE TO SAN ANTONIO IS HOT AND THERE'S NO GUARANTEE THE AC WILL MISBEHAVE ONCE WE GET THERE. GROUND BREAKING ON THE AUSTIN MINI DEALERSHIP IS ON HOLD SO WE'RE AT THE MERCY OF THE SAN ANTONIO DEALERSHIP. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
AFTER BATTERY WENT DEAD, REPLACED WITH NEW BATTERY AND SHORTLY AFTER AIR BAG LIGHT ILLUMINATED. HAD INDEPENDENT SHOP CLEAR CODE IN 2015 INSPECTED HARNESS FOUND NOTHING OUT OF ORDINARY. 3 DAYS LATER AIR BAG LIGHT RETURNED. NOW IN FEBRUARY 2018 HAD MINI OF TOWSON DIAGNOSE AIR BAG LIGHT THINKING THE DEALERSHIP CAN RESET AIR BAG LIGHT PROPERLY. DEALERSHIP RECOMMENDED UPGRADING WIRING HARNESS UNDER SEAT FOR 525 DOLLARS. I HAVE BEEN ON MULTIPLE FORUMS AND THIS AIR BAG LIGHT IS A COMMON PROBLEM FOR 02-03 MINIS, INCLUDING 05-06, AND 12-15 YEAR MINIS. MY CONCERN IS THAT MINI KNOWS THIS IS A DEFECTIVE PART FROM THE MANUFACTURER BUT REFUSES TO STAND BY THEIR PRODUCT EVEN WHEN IT COULD AFFECT THE SAFETY OF THE PURCHASER OF ITS VEHICLES. IN THE EVENT NHTSA RECEIVES ENOUGH COMPLAINTS TO FORCE MINI TO ISSUE A RECALL FOR THIS ISSUE, I WOULD LIKE TO BE INCLUDED AS ANOTHER DISSATISFIED CONSUMER. THANK YOU FOR YOUR TIME, GARRETT
Too few reports in this category for a page of its own — they appear in the full complaint list.
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
I AM THE 2ND OWNER OF THIS 03 MINI COOPER S SINCE 5/09. I PURCHASED WITH 12,500 MILES. CURRENTLY, 32K MILES. THE XENON LOW BEAM HEADLIGHT, DRIVERS SIDE, FREQUENTLY DOES NOT IGNITE. THE SELF LEVELING HEAD LIGHT SYSTEM DOES NOT OPERATE PROPERLY. THE AIMING DISTANCE IS VERY POOR, LIGHT SHINES APPROX 20FT IN FRONT OF THE CAR. OTHER TIMES, THE LIGHT SHINES HIGH, BLINDING ON-COMERS. THE 1ST OWNER COMPLAINED ABOUT THIS SAME PROBLEM TO A MINI DEALERSHIP IN 10/03 WITH 1,971 MILES. AGAIN, 5/08 WITH 9,000 MILES WITH CHECKS PERFORMED. THIS ESTABLISHED PROBLEM CONTINUES TO GET WORSE. BALLASTS AND BULBS HAVE BEEN CHANGED. THE PROBLEM CONTINUES. THIS IS A SAFETY HAZARD, MAKING IF DIFFICULT TO NAVIGATE AT NIGHT. AFTER DOING OUR OWN RESEARCH AND SEEING HOW MANY OTHERS ARE HAVING THIS EXACT SAME PROBLEM, IT IS TIME FOR MINI/BMW TO IMMEDIATELY ADDRESS THIS OVERDUE SAFETY HAZARD BY IMPLEMENTING A RECALL, OR A SERVICE BULLETIN TO ALL AFFECTED CONSUMERS WHO HAVE COMPLAINED TO CORRECT THIS PROBLEM. I WILL CONTINUE TO COMPLAIN UNTIL SOMETHING IS DONE. *TR
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .