RoadVitals

2003 MINI Cooper S Steering Problems

Owner-reported complaints naming the steering system, filed with NHTSA

Data refreshed

Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
129
Latest Oct 1, 2020
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
59%
of 217 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
22
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
7

What this page shows

Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2003 MINI Cooper S submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 129 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming steering

The 25 most recent of 129, in the owner's own words

SteeringSuspension
Filed Oct 1, 2020

I WAS STARTING MY VEHICLE AND IT MADE A BAD KNOCKING NOISE THEN IT WAS LIKE CRUNCHING NOISE SO I STOPPED TURN IT OFF AND WAITED FOR A WHILE WENT BACK TO THE CAR STILL MAKING A STRANGE NOISE BUT ONCE I PUT IT IN THE DRIVE IT STOPPED MAKING NOISE DROVE DOWN THE ROAD A BIT AND TALKING ABOUT APPARENTLY SLIPS OFF OF THE CAR SO IT JUST PULLS OVER INSIDE ALL THE ALL THE WEARING LIGHTS CAME ON SO PULLED OVER APPARENTLY THIS HAPPENS QUITE OFTEN BUT THE HARMONIC BALANCER SEPARATED AND WITH SPINNING AGAINST ITSELF AND KNOCKED THE PIECES OFF OF IT AND THROUGH THE SERPENTINE BELT SO THAT NEEDS TO REPLACE NOW THAT SHOULD NOT HAPPEN IT'S ONE PIECE IS THIS ONE PIECE THIS NEEDS TO BE RECALLED FOR THESE WHATEVER CARS HAD THESE HARMONIC BALANCERS IS DANGEROUS AND IT COULD BLOW YOUR CAR UP THANK YOU

NHTSA ID
11362320
Incident
Jul 1, 2020
Mileage
140,000 mi
Steering
Filed Dec 21, 2019

WE KNOW OF TWICE THAT OUR CAR'S POWER STEERING PUMP FAILED WHILE IN MOTION. AFTER BMW WAS FINALLY FORCED INTO A RECALL FOR THE POWER STEERING PUMP FAILURE AND WE RECEIVED A NOTIFICATION, WE TOOK OUR CAR TO CENTURY BMW IN GREENVILLE, SC. THE SERVICE DEPARTMENT CHECKED OUR WORK REGARDING REPLACEMENT PUMP, FAN, ETC. AND DEEMED IT 100% SATISFACTORY. WE SUBMITTED THE PAPERWORK AND INVOICE FOR THE REPAIR AND WAITED (REQUESTED . AFTER 16 WEEKS AND NO REIMBURSEMENT OR NOTIFICATION, WE CALLED AND WAS INFORMED BY THE SERVICE DEPARTMENT MANAGER THAT BMW WOULDN'T PAY US ANYTHING BECAUSE WE DIDN'T USE OEM PARTS. WHY WOULD WE KEEP REPLACING THE PUMP (THIS WAS THE 3RD PUMP THAT WE KNOW OF) WITH A DEFECTIVE ONE (BY ZF) THAT KEPT QUITTING? WE REPLACED IT WITH DORMAN (WELL-KNOWN MANUFACTURER OF QUALITY PARTS) WHICH HAD A LIFE-TIME WARRANTY (LIFE-TIME!) AND WAS MUCH CHEAPER. THE SD MANAGER EVEN SAID THAT SINCE HE'D SEEN SO MANY REPAIRS USING THAT BRAND OF POWER STEERING PUMP HE HAD RESEARCHED THEM AND FOUND NOTHING WRONG WITH THEM. BUT BMW DECIDED THEY WOULDN'T PAY FOR THIS. THERE WAS NOTHING IN THE RECALL LETTER THAT SAID OEM HAD TO BE USED OR THEY WOULDN'T REIMBURSE FOR REPAIRS. I BELIEVE BMW SAW SO MANY DORMAN PUMPS USED THEY KNEW THEY COULD SAVE A LOT OF MONEY BY REFUSING TO PAY. WE FILED A COMPLAINT WITH THE SC DEPT. OF CONSUMER AFFAIRS BUT BMW WOULDN'T ANSWER THEM SO THEY JUST DROPPED IT, LETTING BMW GET BY WITH THIS. WE WERE ONLY REQUESTING $721.04 WHICH IS LESS THAN HALF OF WHAT A REPAIR SHOP WOULD HAVE CHARGED. CAN YOU DO ANYTHING ABOUT THIS? WE FILED THE COMPLAINT WITH SC CONSUMER AFFAIRS IN DECEMBER OF 2017, TOOK THE CAR TO BMW IN MAY OF 2017 SO THIS HAS BEEN GOING ON FOR A WHILE. HAVE OTHER OWNERS HAD THIS PROBLEM? HAS A LAWSUIT BEEN STARTED AGAINST BMW?

NHTSA ID
11290482
Incident
Dec 13, 2017
Mileage
150,000 mi
Steering
Filed Jul 28, 2019
Crash reported2 injuries reported

POWER STEERING PUMP FAILED WHILE DRIVING

NHTSA ID
11235343
Incident
Feb 20, 2019
Mileage
115,000 mi
Steering
Filed Mar 19, 2019

OCCASIONALLY THE STEERING OVER MY MINI COOPER S IS BECOMING VERY HARD. IT SEEMS LIKE THE POWER STEERING IS FAILING. THE CAR THEN CAN ONLY BE STEERED WITH A LOT OF DIFFICULTY. I CAN NO LONGER RISK TO HAVE MY DAUGHTER OR WIFE DRIVE THIS CAR. I CHECKED THE STEERING FLUID AND IT IS AT OPTIMAL LEVELS. IT USUALLY HAPPENS AT LOWER SPEED, BUT I HAVE NOT DRIVEN IT ON THE FREEWAY SINCE THIS ISSUE STARTED TO APPEAR.

NHTSA ID
11190112
Incident
Mar 8, 2019
Mileage
82,790 mi
Steering
Filed Nov 15, 2017
Crash reported1 injury reported

I WAS APPROACHING A CORNER ON A BACK ROAD AND HALF WAY THROUGH THE POWER STEERING FAILED WHICH CAUSED THE CAR TO GO OFF THE ROAD ROLLING TWO AND A HALF TIMES LANDING ON THE ROOF.

NHTSA ID
11046326
Incident
Jan 24, 2016
Mileage
150,000 mi
ElectricalSteering
Filed Jul 12, 2017
Crash reportedFire reported

POWER STEERING WENT OUT WITHOUT WARNING, CAUSING LOSS OF CONTROL WHILE VEHICLE WAS IN MOTION; MINI USA ADVISED IT WAS STILL DRIVEABLE, BUT TO BE CAUTIOUS DUE TO LACK OF CONTROL/POWER STEERING; WHEN PARKED, SMOKE BEGAN TO PLUME FROM UNDER HOOD WHERE A FIRE WAS NOTICED IN BACK OF ENGINE. CALLED MINI USA BACK AND THEY ADVISED US TO NOT DRIVE VEHICLE, AS IT WAS A SAFETY HAZARD. CONTACTED MINI TO SET UP RECALLED PART (HYDRAULIC POWER STEERING), BUT THEY WERE NOT WILLING TO HAVE CAR TOWED TO DEALER (120 MILES FROM MY RESIDENCE).

NHTSA ID
11004769
Incident
Jul 10, 2017
Mileage
110,000 mi
Steering
Filed Mar 29, 2016

TL* THE CONTACT OWNS A 2003 MINI COOPER S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 05/18/16*LJ UPDATED 06/14/16.*JB

NHTSA ID
10852218
Incident
Dec 18, 2015
Steering
Filed Mar 16, 2016
Crash reported3 injuries reported

TL* THE CONTACT OWNS A 2003 MINI COOPER S. WHILE DRIVING 40 MPH AND ATTEMPTING TO MAKE A TURN, THE POWER STEERING FAILED. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED CONTUSIONS TO THE FACE AND LOST A TOOTH. THE OCCUPANTS OF THE OTHER VEHICLE SUSTAINED UNKNOWN INJURIES. MEDICAL ATTENTION WAS NOT REQUIRED. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 213,000.

NHTSA ID
10849946
Incident
Jul 27, 2015
Mileage
213,000 mi
Steering
Filed Mar 2, 2016

TL* THE CONTACT OWNS A 2003 MINI COOPER S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10839425
Incident
Oct 15, 2015
Steering
Filed Feb 18, 2016

TL* THE CONTACT OWNS A 2003 MINI COOPER S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10836991
Incident
Feb 18, 2016
Steering
Filed Feb 5, 2016

TL* THE CONTACT OWNS A 2003 MINI COOPER S. WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING BECAME VERY DIFFICULT TO MANEUVER. AFTER TURNING OFF AND RESTARTING THE VEHICLE 30 MINUTES LATER, THE POWER STEERING RETURNED TO NORMAL, BUT THEN FAILED AGAIN. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRO-HYDRAULIC POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V660000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE DEALER WANTED TO CHARGE FOR THE REPAIR BECAUSE OF THE MILEAGE ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 181,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA ID
10824486
Incident
Feb 4, 2016
Steering
Filed Nov 24, 2015

TL* THE CONTACT OWNS A 2003 MINI COOPER S. WHILE OPERATING THE VEHICLE AT LOW SPEEDS, THE STEERING WHEEL REQUIRED EXCESSIVE FORCE IN ORDER TO TURN. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE POWER STEERING FLUID LEAKED FROM THE POWER STEERING FLUID RESERVOIR. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 136,000.

NHTSA ID
10806500
Incident
Nov 16, 2015
Mileage
136,000 mi
Steering
Filed Oct 30, 2015

SUDDENLY OUT OF NOWHERE AS SOON AS I STARTED THE CAR TO BACK OUT OF MY DRIVEWAY & GO TO WORK THE STEERING WAS COMPLETELY LOCKED UP, ONLY HAVING APPROXIMATELY AN INCH TO INCH AND A HALF OF MOBILITY IN EITHER DIRECTION. I THEN TURNED THE CAR OFF, LET IT SIT OFF FOR ABOUT 5 MINS THEN RE-STARTED IT AND THE STEERING WAS STILL THE SAME WAY.

NHTSA ID
10787346
Incident
Oct 30, 2015
Mileage
86,500 mi
Steering
Filed Oct 22, 2015

POWER STEERING PUMP FAILED AT 69,000 MILES. PUMP AND FAN WERE REPLACED UNDER WARRANTY, BUT DEALER REQUIRED ADDITIONAL WORK TO BE PERFORMED TO KEEP EXTENDED WARRANTY IN FORCE. THE WORK INCLUDED REPLACEMENT OF ALL POWER STEERING HOSES AT A COST OF OVER $600.00

NHTSA ID
10785321
Incident
Oct 16, 2015
Mileage
69,000 mi
ElectricalEngineSteering
Filed Mar 17, 2015

STEERING FLUID CONTINUOUSLY LEAKS - REPLACE HYDRAULIC HOSE TWICE - KNOWN DEFECT - MINI REFUSED TO FIX FOR FREE ENGINE COOLING - FAN RUNS AFTER SHUTOFF CONTINUOUSLY - KNOWN DEFECT - MINI REFUSED TO FIX FOR FREE ELECTRICAL - DOORS, WINDOWS, SUNROOF FIRE OFF ON THEIR OWN WHILE CAR IS MOVING AND WHEN IS PARKED. WILL DO THIS AT HIGHWAY SPEED OR WHEN SITTING OUTSIDE (RAIN OR SHINE) - CAR UNLOCKS ITSELF AND WINDOWS ALL OPEN UP -KNOWN DEFECT - KIND OF DISTRACTING AT HIGHWAY SPEED -MINI REFUSED TO FIX FOR FREE. DEALERS WILL NOT FIX THESE ISSUES UNLESS YOU MAKE THEM RECALL VEHICLES WITH MULTIPLE SMALL PROBLEMS ( NOT JUST ONE BIG PROBLEM) - THIS MODEL HAS 73 TSBS THAT DEALERS CHARGE YOU TO FIX EVEN THOUGH THE PROBLEMS ARE KNOWN AND DANGEROUS ISSUES. IN MY MIND, MANY SMALL PROBLEMS CAN BE MORE DANGEROUS THAN A FEW BIG ONES - STEERING, DOOR LOCKS, COOLING - NOT GOOD. THIS IS AN OLD CAR BUT THESE PROBLEMS ARE OLD TOO - KNOWN TSBS SHOULD NOT BE SUBJECT TO WARRANTY TIME FRAMES, THEY ARE STILL DANGEROUS AFTER THE WARRANTY EXPIRES. WHEN THESE CARS ARE ROUTINELY SERVICED, THESE KNOWN/DANGEROUS ISSUES NEED TO BE CORRECTED OR THE CARS SHOULD BE TAKEN OFF THE ROAD. I USED THE DATE OF THE LAST INCIDENT, NOT THE FIRST ONE. THANK YOU. *TR

NHTSA ID
10694956
Incident
Mar 15, 2015
Mileage
71,500 mi
EngineSteering
Filed Aug 14, 2014
Fire reported

8/13/2014- I WAS STOPPED AT A STOP SIGN IN A MALL PARKING LOT AND SMOKE STARTED BILLOWING OUT FROM UNDER THE RIGHT FRONT SIDE OF THE CAR AND AT THE SAME TIME STARTED COMING THROUGH THE VENTS INTO THE CABIN OF THE CAR. I TRIED TO SHUT OFF THE CAR, BUT IT WOULD NOT TURN OFF. A BYSTANDER CAME RUNNING AND OPENED THE HOOD, SMOKE POURED OUT, TOLD ME TO CALL ROADSIDE ASSISTANCE AS HE WAS OPENING HOOD AND THEN TOLD ME TO HANG UP AND CALL 911 THAT MY CAR WAS ON FIRE. FLAMES WERE COMING OUT OF THE ENGINE AREA BUT THERE WAS TOO MUCH SMOKE. THE ENGINE FAN WAS STILL RUNNING. ANOTHER PASSERBY HAD AN COMMERCIAL EXTINGUISHER AND EMPTIED IT ON MY VEHICLE. THE FIRE DEPT. WAS PULLING UP AS THEY WERE TRYING TO PUSH IT ASIDE, THE CAR RE-IGNITED AND IT TOOK THE FIRE DEPARTMENT APPROX. 15 TO MAKE DOUSE THE FIRE WITHOUT IT RE-IGNITING. ALL OF THESE PEOPLE LOOKED MY VEHICLE OVER AND COULD FIND NO REASON FOR IT TO IGNITE. I PURCHASED THE CAR USED ABOUT 4 WEEKS AGO AND HAVE PUT ABOUT 3000 MILES ON IT WITHOUT ANY ISSUES. MY INSURANCE COMPANY HAD IT TOWED TO A MECHANIC DOWN THE ROAD AND THEY ARE TO CONTACT ME TOMORROW TO SEE IF THEY CAN SEE WHY THIS OCCURRED. LUCKILY, MY DAUGHTER AND I WERE ABLE TO EXIT THE CAR AND BE IN AN AREA CLOSE TO THE FIRE DEPARTMENT AND GOOD SAMARITANS...UPDATED 10/06/14 *BF *TR UPDATED 7/15/2015 *JS

NHTSA ID
10622184
Incident
Aug 13, 2014
Mileage
72,000 mi
Steering
Filed Jun 29, 2014

I WAS EXITING AN EXPRESSWAY AND WHILE ON THE RAMP COMING OFF, THE STEERING BECAME VERY UNRESPONSIVE AND HEAVY. IN DOING SOME RESEARCH ON THE INTERNET IT SOUNDS LIKE MY POWER STEERING PUMP HAS FAILED. *TR

NHTSA ID
10606800
Incident
Jun 11, 2014
Mileage
125,900 mi
Steering
Filed Jun 16, 2014

I WAS DRIVING DOWN THE STREET AND WAS GOING TO MAKE A RIGHT TO TURN, SLOWED DOWN TO SAY HI TO MY ROOMMATE WHO WAS LEAVING AND WENT OUT OF GEAR WHEN I WENT BACK IN MY STEERING WAS EXTREMELY STIFF AND I COULD BARELY MOVE THE WHEEL. *TR

NHTSA ID
10598698
Incident
Jun 9, 2014
Mileage
27,000 mi
ElectricalSteering
Filed May 3, 2014

DRIVING HIGHWAY SPEEDS, STEERING GOT REALLY HEAVY HARD TO TURN, THEN THE BATTERY LIGHT CAME ON, STARTING SMELLING SOMETHING ELECTRICAL BURNING, PULLED OVER OFF THE ROAD SHUT CAR OFF, SMOKE COMING FROM THE HOOD, OPEN IT, SMOKE WAS COMING FROM THE BACK OF ENGINE. SMOKE SUBSIDED IN A FEW MINUTES, CALLED TOW TRUCK, TOW BACK TO WORK, OVER THE NEXT COUPLE OF DAYS FOUND THAT THE POWER STEERING PUMP LOCKED UP AND FRIED IT, IT ALSO DRAW A LOT OF AMPERAGE THAT IT BLOW 100 AMP MAIN FUSE UNDER FUSE BLOCK, BURNT MAIN POWER WIRE TO POWER STEERING PUMP. REPLACED PUMP, WIRING AND FUSE. *TR

NHTSA ID
10586386
Incident
May 24, 2012
Mileage
158,000 mi
Steering
Filed Feb 13, 2014

FOR THE SECOND TIME IN THE LIFE OF THIS CAR (FIRST IN 2011), THE STEERING PUMP STOPPED WORKING WHILE I WAS DRIVING. THE FIRST TIME I WAS LUCKY AND AT LOW SPEED HIT A CONCRETE PILING IN A PARKING GARAGE. THE SECOND TIME I WAS ACTUALLY IN TRAFFIC IN AN INTERSECTION. I WAS LUCKY NOT TO HIT THE COLLEGE STUDENTS IN THE CROSS WALK, AGAIN BECAUSE I WAS NOT GOING VERY FAST, BUT IT'S A HUGE SAFETY ISSUE. AND HAD I NOT KNOWN WHAT WAS GOING ON DUE TO THE FIRST TIME THE STEERING PUMP BLEW OUT, I WOULD NOT HAVE KNOWN TO BREAK AND RE-START THE CAR TO RESOLVE THE ISSUE. HONESTLY, THE CAR CANNOT BE STEERED WHEN THE PUMP STOPS FUNCTIONING. AND MINI HAS KNOWN FOR YEARS THAT THIS IS AN ISSUE. I HAD TO WAIT 8 WEEKS FOR THE FAN TO COME IN AND THEY DIDN'T WANT TO DO ANY WORK UNTIL THEY HAD BOTH PARTS. THE PUMPS NEED TO BE RE-DESIGNED. *TR

NHTSA ID
10564280
Incident
Aug 24, 2012
Mileage
42,000 mi
Steering
Filed Jan 28, 2014

TL* THE CONTACT OWNS A 2003 MINI COPPER S. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING ASSIST FAILED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED INTO A PARKING SPACE WHERE THE CONTACT SHUT OFF AND RESTARTED THE ENGINE. THE VEHICLE WAS ABLE TO BE DRIVEN TO THE CONTACT'S PLACE OF RESIDENCE BUT HAD NOT BEEN TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSIS OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.

NHTSA ID
10561813
Incident
Jan 16, 2014
Mileage
83,000 mi
Steering
Filed Dec 13, 2013

BACK IN MAY OF 2013 THE POWER STEERING PUMP STARTING BEING VERY LOUD AND MAKING NOISES. THE STEERING WHEEL IS ALSO QUITE HARD TO TURN SINCE THEN. THIS COULD END UP BADLY WHEN COMPLETELY FAILS WHEN I'M MID-TURN OR SOMETHING. THIS NEEDS TO BE FIXED ASAP. *TR

NHTSA ID
10555910
Incident
May 15, 2013
Mileage
27,500 mi
Steering
Filed Sep 23, 2013

MY POWER STEERING PUMP HAD BEEN LOSING FLUID, RANDOMLY CONTINUING TO RUN AFTER SHUTTING THE CAR OFF AND FINALLY GAVE OUT TWO OR THREE TIMES WHILE DRIVING. I RECEIVED A LETTER IN THE MAIL AND THAT STATED THE PUMP HAD AN EXTENDED WARRANTY ON THE ITEM. WHEN I CONTACTED THE DEALER TO HAVE WORK PERFORMED, I WAS TOLD TO CONTINUE ADDING FLUID SINCE THIS WAS NOT A FORMAL RECALL ITEM. I ADVISED THEM THE PUMP HAD FAILED TWICE (AT THAT TIME) AND THEY STILL INSISTED I REFILL THE FLUID AND I WOULD BE FINE. THIS SEEMS LIKE A CHEAP WAY TO AVOID A RECALL AND THEY'RE NOT ACTUALLY FIXING THE ISSUE. THIS NEEDS TO BE REVIEWED AGAIN AND BMW/MINI NEEDS TO FIX THESE ISSUES BEFORE A CATASTROPHIC EVENT HAPPENS THAT COSTS MORE THAN A STRESSFUL SITUATION.

NHTSA ID
10545050
Incident
Jun 1, 2013
Mileage
9,000 mi
Steering
Filed Jun 20, 2013

POWER STEERING ISSUE WHICH MINI USA REACHED AN AGREEMENT WITH NTSB TO AVOID A RECALL BY PROVIDING AN "EXTENDED WARRANTY." SPOKE WITH MINI SERVICE DEPARTMENT AND INFORMED THEM MY STEERING PUMP WAS MAKING NOISE AND HAD GONE OUT INTERMITTENTLY TWICE. THEY INFORMED ME THAT DUE TO THE FACT THIS WAS NOT AN OFFICIAL "RECALL" BUT RATHER AN EXTENDED WARRANTY, THE STEERING UNIT WOULD HAVE TO CATASTROPHICALLY FAIL BEFORE THEY WERE PERMITTED TO REPLACE IT. WHAT KIND OF A SAFETY BOARD IS THE NTSB THAT WOULD ALLOW SUCH AN AGREEMENT TO BE REACHED WHEREIN SOMEONE HAS TO BE PUT AT RISK TO DRIVE A VEHICLE TO CATASTROPHIC FAILURE OF A STEERING UNIT, POTENTIALLY RESULTING IN ACCIDENT, BODILY INJURY OR EVEN DEATH, BEFORE THEY WOULD COMPEL THE AUTOMAKER TO REPAIR THE VEHICLE TO MAKE IT SAFE? THIS IS ABSOLUTELY RIDICULOUS!!! I AM SUPPOSED TO CONTINUE DRIVING A VEHICLE WITH A KNOWN PROBLEM IN THE STEERING, PUTTING MYSELF, FAMILY AND OTHERS ON THE ROAD AT RISK AWAITING "CATASTROPHIC FAILURE" ....... NOT KNOWING WHEN, WHERE OR UNDER WHAT CIRCUMSTANCES THAT IS GOING TO OCCUR? MINI USA & BMW YOU WILL NEVER GET ANOTHER PENNY FROM ME AND I ENCOURAGE EVERYONE TO ACTIVELY BOYCOTT THEIR PRODUCTS & DEALERSHIPS! *TR

NHTSA ID
10520946
Incident
Jun 19, 2013
Mileage
88,671 mi
Steering
Filed May 28, 2013

5/18/13 - AFTER PARKING THE CAR, THE POWER STEERING PUMP CONTINUED TO OPERATE WHEN THE KEY WAS REMOVED FROM THE IGNITION. THE KEY WAS INSERTED BACK INTO THE IGNITION SWITCH AND TURNED TO THE "ON" POSITION. THE POWER STEERING PUMP STOPPED RUNNING. 5/28/13 - WHEN RETURNING TO WORK AFTER LUNCH THE CAR STARTED PERFECTLY AND NO PROBLEMS WERE APPARENT. I PULLED UP TO A STOP LIGHT AND SAT WAITING ON THE LIGHT TO TURN GREEN. WHEN THE LIGHT CHANGED I STARTED ACCELERATING IN 1ST GEAR AND NOTICED THAT THE STEERING WAS VERY HEAVY. I IMMEDIATELY PULLED OVER TO MAKE SURE THAT THE PUMP WAS NOT OVERHEATING. THE PUMP HAS COMPLETELY FAILED AT THIS POINT AND THE CAR IS ABLE TO DRIVE, ALBEIT DANGEROUSLY. *TR

NHTSA ID
10513890
Incident
May 24, 2013
Mileage
180,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Data sources

Data on this page last refreshed .