RoadVitals

2002 MINI Cooper Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
29
Latest Mar 18, 2009
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
16%
of 187 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2002 MINI Cooper submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 29 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

The 25 most recent of 29, in the owner's own words

Visibility
Filed Mar 18, 2009

DRIVER'S SIDE AUTOMATIC WINDOW DOES NOT WORK; WILL BE REPLACING WINDOW MOTOR. *TR

NHTSA ID
10262232
Incident
Mar 10, 2002
Mileage
65,000 mi
Visibility
Filed Aug 14, 2008

BOTH PASSENGER AND DRIVER'S SIDE WINDOW MOTOR FAILURE (WITH WINDOW IN UP POSITION). PROBLEM WAS INTERMEDIATE OVER THE PAST THREE OR FOUR YEARS WITH FAILURE TWO OR THREE TIMES A YEAR. CURRENTLY DRIVER'S SIDE WINDOW HAS NOT WORKED FOR WEEKS. *TR

NHTSA ID
10238105
Incident
Jul 18, 2008
Mileage
80,000 mi
EngineTransmissionVisibility
Filed Nov 15, 2007

2002 MINI COOPER WITH <55,000 MILES (SAME OWNER) THE SHIFT CABLE DETACHED FROM THE TRANSMISSION SHIFT LINKAGE WHILE I ATTEMPTED TO CHANGE GEARS. GEAR CHANGES ARE NO LONGER POSSIBLE AND THE TRANSMISSION REMAINS IN THE LAST GEAR SELECTED! PRIOR TO THIS -BUT WITHIN THE LAST 6 MONTHS, ALL THE WINDOW MOTORS DIED SIMULTANEOUSLY, THE FAN BELT WOULD NOT SHUT OFF, THE ENGINE CONTINUALLY OVERHEATED (DESPITE REPEATED SERVICE BY BMW), THE HORN FUSE WOULD NOT SHUT OFF (UNTIL IT BLEW), AND THE TRANSMITION IS SLOWLY DYING. 1) THE FAN BELT WOULD NOT TURN OFF -CONTINUOUSLY, DRAINING THE BATTERY. 2) TIMING BELT WAS REPLACED 3) THE TRANSMISSION IS GOING 4) THE POWER WINDOWS *TR

NHTSA ID
10209056
Incident
Nov 15, 2007
Visibility
Filed Oct 26, 2006

WINDSHIELD WIPERS FAILED WHILE DRIVING IN RAIN. THE DEALER DIAGNOSED PROBLEM AS WIPER MOTOR FAILURE. I NOTICED THAT THE WIPER MOTOR WAS EXPOSED DIRECTLY TO THE WEATHER AND MOISTURE BECAUSE IT IS LOCATED DIRECTLY UNDERNEATH THE COWL INTAKE AND I FELT THAT WAS THE CAUSE OF THE FAILURE. IT'S EXPOSED TO RAIN, SNOW, AND WINTER ROAD SALT SPRAY - EVEN WHEN THE VEHICLE IS NOT BEING DRIVEN. I OBTAINED THE REPLACEMENT PART AND NOTICED THAT IT HAD A PLASTIC SHIELD INSTALLED TO PROTECT THE MOTOR INDICATING THE MANUFACTURER DOES KNOW ABOUT THE PROBLEM AND HAS IMPLEMENTED CORRECTIVE ACTION. WHEN I CONTACTED BMW, THEY CLAIMED TO BE UNAWARE OF THE PROBLEM. BMW INSISTS ON CHARGING FOR THE REPAIR ($465.00) AND HAS NOT YET RECOGNIZED THE FACT THAT THERE IS A SAFETY DEFECT WITH THE VEHICLE. THERE IS ALSO A HIGH LIKELIHOOD THAT THERE ARE OTHER VEHICLES THAT COULD EXPERIENCE THE SAME FAILURE RESULTING IN LOSS OF LIFE. *NM

NHTSA ID
10171873
Incident
Oct 12, 2006
Mileage
56,800 mi
Visibility
Filed May 26, 2005

8" CRACK IN FRONT WINDSHIELD. CRACK IS LOCATED ON LOWER RIGHT HAND (PASSENGER) SIDE OF VEHICLE THAT STARTS BELOW THE WINDSHIELD SEAL. THE GOES UP 3" THEN CURVES LEFT AND TRAVELS FOR 5". CRACK APPEARED AFTER THE CAR WAS PARKED IN A SECURE GARAGE FOR 3 DAYS, AND HAS GROWN ABOUT 1" A WEEK.

NHTSA ID
10122262
Incident
May 15, 2005
Mileage
1,090 mi
Visibility
Filed Oct 14, 2004

MINI COOPER 2002 SUFFERED A STRESS CRACK OF THE WINDSHIELD THAT HAD TO BE REPLACED. NO ROCKS OR CHIPS CAUSED THE CRACK. IT WAS NOT COVERED UNDER THE VEHICLE'S 36,000 MILE BUMPER TO BUMPER WARRANTY.*AK

NHTSA ID
10095777
Incident
Sep 25, 2004
Mileage
22,101 mi
Visibility
Filed Mar 12, 2004

WINDSHIELD ON MY 2002 MINI COOPER S HAS CRACKS IN 2 PLACES WHICH STARTED FROM THE EDGES OF THE WINDSHIELD. BOTH CRACKS APPEARED WHEN THE CAR WAS SITTING IN THE DRIVEWAY. THE DEALER SAYS THEY ARE "ROCK CHIPS" THOUGH THERE'S NO VISIBLE IMPACT. *AK

NHTSA ID
10061988
Incident
Mar 4, 2004
Mileage
18,000 mi
Visibility
Filed Mar 12, 2004

I HAVE A JULY 2002 BUILD, MINI COOPER S .TO DATE I HAVE HAD 6 WINDSHIELDS INSTALLED.MOST HAVE SUFFERED STRESS RELATED FAILURE,BUT 2 STARTED AS MINIMAL ROCK STRIKES ,WHICH LATER RESULTED IN LONG (10- 14 INCH) CRACKS.GLASS IS SUB-STANDARD,TOO THIN ,AND TOO SOFT.I DEFINATELY FEAR FOR MY SAFETY AS LONG AS THIS GLASS ISN'T REDESIGNED.*AK

NHTSA ID
10061985
Incident
Dec 20, 2003
Mileage
26,654 mi
Interior & seatsVisibility
Filed Feb 2, 2004

1. INTERIOR DOOR LATCH MECHANISM INOPERABLE IN FREEZING CONDITIONS - WILL NOT RELEASE (UNABLE TO EXIT CAR) - WAS ABLE TO ENTER CAR - CLOSED DOOR - COULD NOT EXIT. BAD SITUATION AS POWER WINDOWS WERE ALSO FROZEN SHUT. 2. WINDSHIELD CRACKS (2ND WINDSHIELD - SEE OTHER THREADS ON THIS KNOWN FAILURE) - OCCURRED WHILE BACKING OUT OF DRIVE ON PUBLIC STREET - STARTED AT BASE OF WINDSHIELD DRIVERS SIDE-UP 6"-THEN SHARPLY RIGHT-ACROSS WINDSHIELD TO PASSENGER A PILLAR. *JB

NHTSA ID
10056319
Incident
Feb 2, 2004
Mileage
35,000 mi
Visibility
Filed Jan 18, 2004

MY WINDSHIELD SUSTAINED AN 8 INCH LONG CRACK ON THE LOWER CORNER DRIVER SIDE JUST ABOVE THE VIN NUMBER. THIS HAPPENED ONE COLD MORNING WHILE WARMING UP THE ENGINE AT THE DRIVEWAY. BMW DENIED WARRANTY COVERAGE BECAUSE OF A STONE PIT A SIZE OF A PEN DOT ALONG THE CRACKED AREA. I FOUND OUT THAT THERE ARE MANY OTHERS THAT HAVE WINDSHIELD CRACKED ON THE SAME GENERAL LOCATION (ABOVE THE BIN NUMBER) AS A RESULT OF STRESS FROM THE FRAME. ATTACHED IS A SUPPORTING DOCUMENTATION REGARDING CRACKED WINDSHIELDS ON MINI. HTTP://WWW.NORTHAMERICANMOTORING.COM/MODULES.PHP?. *CB

NHTSA ID
10054402
Incident
Jan 6, 2004
Mileage
32,500 mi
Visibility
Filed Dec 20, 2003

WINDSHIELD CRACKED FROM THE LOWER DRIVER'S SIDE AFTER TURNING THE HEATER ON WHILE VEHICLE WAS WARMING UP PARKED ON THE DRIVEWAY. DEALER REFUSED TO REPLACE IT UNDER WARRANTY. *LA

NHTSA ID
10050831
Incident
Dec 10, 2003
Visibility
Filed Aug 23, 2003

WINDSHIELDS ARE FAILING ALL OVER THE COUNTRY ON MINI COOPER AUTOMOBILES. I AM CURRENTLY ON MY 3RD WINDSHIELD IN AS MANY MONTHS - STRESS CRACKS APPEARED FROM THE ROOF PILLARS IN BOTH CASES. WE NEED A RESOLUTION TO THIS - EITHER BETTER GLASS OR STRUCTURAL IMPROVEMENTS.*AK

NHTSA ID
10033342
Incident
Aug 20, 2003
Mileage
10,100 mi
Visibility
Filed Jul 11, 2003

WINDSHIELD CREAKING, CRACKLING. REPLACED TWICE BY DEALER DUE TO WIND LEAKAGE. WINDSHIELD IS TOO THIN AND PITS WAY TOO EASILY. WIFE IS AFRAID OF SAFETY BECAUSE OF THE NOTORIOUSLY HIGH INCIDENCE OF SPONTANEOUS CRACKING WINDSHIELDS. MINI USA CONTINUES TO DENY ANY PROBLEMS, BUT INFORMAL SURVEYS OF DEALERS INDICATE THOUSANDS OF REPLACEMENTS ALREADY, AND THE CAR HAS ONLY BEEN ON SALE FOR 16 MONTHS. GLASS IS TOO THIN AND BRITTLE. GOVERNMENT NEEDS TO INTERCEDE AND FORCE MINI USA TO REPLACE WITH THICKER, SAFE WINDSHIELDS.*AK

NHTSA ID
10025885
Incident
Apr 15, 2003
Visibility
Filed Jul 7, 2003

WINSHIELD CRACK FROM BIRD SAP!*AK

NHTSA ID
10025539
Incident
May 1, 2003
Mileage
19,864 mi
Visibility
Filed Jul 6, 2003

STRESS CRACKED WINDSHIELD IN 2002 MINI COOPER S.*AK

NHTSA ID
10025496
Incident
Jan 2, 2002
Mileage
15,000 mi
Visibility
Filed Jul 5, 2003

CRACKED WINSHIELD IN TWO DIFFERENT PLACES. OCCURRED ABOUT 10 MINUTES APART WHILE DRIVING IN SLOW TRAFFIC AT ABOUT 100 DEGREES. *AK

NHTSA ID
10025446
Incident
Jul 3, 2003
Mileage
10,995 mi
Visibility
Filed Jul 3, 2003

WE OWN A MINI COOPER S. LIKE HUNDREDS OF OTHERS WHO HAVE NOT YET FILED A COMPLAINT, WE HAD A CRACKED WINDSHIELD FOR NO APPARANT REASON. THE WINDSHIELD SEEMS TO BE VERY THIN AND SOFT. AND VERY SUCCEPTABLE TO CRACKS AND ROCK CHIPS, PITTING FOR LACK OF ANOTHER WORD.

NHTSA ID
10025387
Incident
Apr 25, 2003
Mileage
23,000 mi
Visibility
Filed Jul 1, 2003

STOPPED AT LIGHT WHEN I HEARD A SMALL CRACK NO OTHER VEHICLES OR TRAFFIC AROUND UPON INVESTIGATION I FOUND A SMALL STAR LIKE CRACK IN THE WINDSHIELD. WITHIN THE NEXT MONTH BEFORE CRACK COULD BE FIXED WINDSHIELD WAS CHIPPED BY ROAD DEBRIS IN TWO SEPARATE PLACES AND ON TWO SEPARATE DAYS. WINDSHIELD GLASS SEEMS TO BE VERY WEAK.*AK

NHTSA ID
10025261
Incident
Dec 15, 2002
Mileage
4,500 mi
Visibility
Filed Jun 29, 2003

BROKEN WINDSHIELD 2002 MINI COOPER S. *NLM

NHTSA ID
10023977
Incident
Apr 27, 2003
Visibility
Filed Jun 28, 2003

I AM WRITING TO COMPLAIN ABOUT THIN/WEAK WINDSHIELDS IN MY MINI COOPER S. I AM ON MY THIRD WINDSHIELD IN LESS THAN A YEAR. THE GLASS IS INCREDIBLY THIN AND CRACKS WITH THE SLIGHTEST IMPACT. I CONSIDER THIS UNSAFE. IN ADDITION I KNOW OF MANY PEOPLE WHO ARE HAVING THE SAME PROBLEM. *NLM

NHTSA ID
10023959
Incident
Jun 26, 2003
Mileage
16,150 mi
Visibility
Filed Jun 16, 2003

WINDSHIELD PITS FROM SAND VERY EASILY. WINDSHIELD CRACKED FROM DRIVER'S SIDE TO MIDDLE OF WINDOW WHILE BACKING OUT OF FLAT DRIVEWAY. REPLACED UNDER WARRANTY BY DEALER. TWO MONTHS LATER, SMALL AMOUNT OF BLOWING SAND PITS WINDSHIELD AGAIN. 2002 MINI COOPER. *NLM

NHTSA ID
10023179
Incident
Jun 13, 2002
Mileage
8,458 mi
Visibility
Filed Jun 3, 2003

MY MINI COOPER HAS DEVELOPED A HUGE CRACK IN THE WINDSHIELD. THE DEALER SAID THE CRACK WAS STARTED BY A CHIP FROM ROAD DEBRIS, HOWEVER CRACKED WINDSHIELDS ARE A WELL KNOW PROBLEM WITH THE MINI. MANY MINI OWNERS HAVE REPLACED THEIR WINDSHIELDS 3 OR 4 TIMES. BEFORE I BUY A NEW WINDSHIELD I WOULD LIKE ASSURANCES FROM MINI USA THAT THE REPLACEMENT WON'T PROMPTLY CRACK, AS HAS HAPPENED WITH MANY OTHER OWNERS. *NLM

NHTSA ID
10020983
Incident
Jan 1, 2003
Visibility
Filed Jun 2, 2003

MINI COOPER S 2002 HAD A CRACK START AND GROW UNTIL IT SPANNED THE WINDSHIELD. HAD TWO SUBSEQUENT ROCK CHIPS THAT GREW INTO MASSIVE CRACKS. THE WINDOW SEEMS TO CRACK TOO EASILY. *AK

NHTSA ID
10020911
Incident
Apr 7, 2003
Visibility
Filed Jun 1, 2003

THE WINDSHIELD ON MY 2002 MINI COOPER S DEVELOPED TWO CRACKS IN IT'S WINDSHIELD. I PURCHASED THIS CAR IN SEPT OF 2002. THE FIRST CRACK DEVELOPED AFTER OWNING THE CAR ABOUT 4 MONTHS AND MINI USA WOULD NOT REPLACE THE WINDSHIELD. NOW A SECOND CRACK HAS DEVELOPED 3 MONTHS LATER. *TT

NHTSA ID
10020850
Incident
Jan 10, 2003
Mileage
8,000 mi
Visibility
Filed May 23, 2003

I NEED TO COMPLAIN ABOUT THE WINDSHIELD ON THE MINI COOPER 2002. ONE WEEK AFTER I GOT MY CAR, I WAS DRIVING ALONG AND ALL OF THE SUDDEN A CHIP APPEARED. I NEVER SAW OR HEARD ANYTHING HIT IT. I HAVE SINCE GOTTEN ABOUT 10 CHIPS IN MY WINDSHIELD. EVER SINCE I GOT THE CAR, MY WINDSHIELD HAS CREAKED AND MADE A LOT OF NOISE AS IF IT WERE SHIFTING AROUND. THIS SCARES ME SO MUCH! THEN, I HAD AN APPOINTMENT THE FOLLOWING AFTERNOON TO GET ONE CHIP FIXED WHEN THE WINDSHIELD CREAKED LOUDLY AND A CRACK WENT RIGHT DOWN THE MIDDLE. I HONESTLY AM AFRAID SOMETIMES THAT MY WINDSHIELD IS GOING TO FLY RIGHT OFF OF MY CAR!

NHTSA ID
10019159
Incident
Feb 8, 2003
Mileage
12,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .