Owner-reported complaints naming the powertrain system, filed with NHTSA
Data refreshed
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials. Every record below is an owner-reported complaint about the 2015 MINI Cooper submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
Selector lever wrongly not locked in park. Put up a code for transmission (egs). I believe it falls under the transmission control unit recall on mini coopers 2 door hardtop.
When refueling, nozzle kept shutting off, a gallon was pumped after nine attempts, also fuel erupted as the fill tube was filled with gas. reluctant to drive this car not knowing how much gas is in the tank. The needle shows less than 1/4 and miles remaining fluctuates between 80 and 110 miles. We are told that this problem exists in many mini automobiles, dealer has replacement gas tanks, but same problem exists Parking our Mini, indication of "roll back" is possible when car is parked. Shifter unit was replaced due to torsion spring.
On display I am getting warning " secure vehicle with parking brake when stationary" whereas my car is in park position with hand brake applied. The warning still shows up. The gearbox works fine the car drives fine. Its the warning that doesn't seem to go away. On diagnostics is shows code "420106" . DEFECTIVE GEAR SHIFT LEVER SPRING
Warning light to secure vehicle against rolling when placed in park. Alert of a danger situation.
TL* THE CONTACT OWNS A 2015 MINI COOPER. THE CONTACT STATED THAT WHILE THE VEHICLE WAS IN PARK, THE GEAR SHIFTER FAILED TO ENGAGE PROPERLY. SECURE GEAR ROLL- A-WAY WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE GEAR BOX NEEDED TO BE REPLACED. MINI COOPER (8360 MIRAMAR PL STE A, SAN DIEGO, CA 92121, (858) 535-9999) WAS CONTACTED AND CONFIRMED THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 14V789000 (POWER TRAIN) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN NOTIFIED THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. THE VIN WAS NOT INCLUDED. ## VIN FAILED ## 2015 MINI COOPER ##
12/19/19 I BROUGHT MY VEHICLE TO HAVE 2 FRONT TIRES REPLACED HAD THEM MOUNT AND BALANCED AND A FRONT ALIGNMENT DONE. THE DEALER ALSO COMPLETED MULTI POINT VEHICLE CHECK. I GET HOME. THE CAR SITS STILL SATURDAY. I START IT SATURDAY AT 1:30PM AND GET READY TO PULL OUT OF DRIVE WAY. WARNING LIGHT COMES ON DASH STATING BATTERY IS NOT CHARGING. STOP CAREFULLY. CONSULT NEAREST SERVICE CENTER. I CONTACTED SERVICE ADVISOR. HE STATED TO DRIVE IT BACK AND THEY WILL GIVE A LOANER. I SAID NO! THE VEHICLE ISN'T DRIVE ABLE AND I DON'T FEEL SAFE. HE STATED THEY CLOSE IN 30 MINUTES. I WANTED TO SPEAK TO UPPER MANAGEMENT. NO ONE WAS AVAILABLE HE STATED. I SAID I WOULD CALL BACK MONDAY DECEMBER23 2019. I SPOKE TO RECEPTIONIST WHO MAKES APPOINTMENTS. SHE HAD AVAILABLE SPOT ON THURSDAY DECEMBER26,2019. I TOLD HER I WILL HAVE IT TOWED THAT THURSDAY. I GET THERE TOLD THEM ABOUT THE MESSAGE THAT CAME ON DASH. I WAS GOING TO HAVE TO REPLACE BATTERY AND NEEDED A BRAKE FLUSH AND OH BY THE WAY LOOKS LIKE YOUR PULLEY WENT OUT. THE VEHICLE ONLY HAD 37,502 MILES. I HAVE NEVER HEARD OF A PULLEY BEING REPLACE AT THIS MILEAGE. I CONTACTED CUSTOMER RELATIONS FOR BMW MINI THAT FRIDAY. THEY SAID THEY WILL CONTACT IN 1 BUSINESS DAY. THEY DID SAY THERE IS AN OPEN CASE. THEY WILL CONTACT JAN 7. I WAS IN A LOANER FOR 6 DAYS. I SPOKE TO SERVICE MANAGER TUES 31,2019 WHICH WAS NEW YEAR'S EVE. SHE STATED THE DEALERSHIP WILL GIVE 20% DISCOUNT AND BMW MINI WILL STILL CONTACT ME IF THEY ARE GOING TO ASSIST. I MENTIONED TO THEM ABOUT THE DEFECTED PULLEYS ON 2002 THRU 2006 MODELS. THEY WILL LOOK INTO IT.
PREMATURE CLUTCH FAILURE 34,500 MILES, WHILE THE DEALER REPAIRED THE PROBLEM UNDER WARRANTY THEY INFORMED ME ABOUT THE CLUTCH BEING TOO SMALL TO DOWNSHIFT THE CAR TO SLOW DOWN. I DIDN'T SPEND NORTHWARDS OF 40K ON A SPORTS CAR ONLY TO BE TOLD ALL SLOWING DOWN SHOULD BE DONE WITH THE BRAKING SYSTEM. YOU BUY A STICK SHIFT CAR TO BE ABLE TO DO THESE THINGS NORMALLY. TO BE TOLD BY THE DEALERS SERVICE REPRESENTATIVE THE CLUTCH IS INADEQUATE FOR THIS NORMAL DRIVING PRACTICE WAS QUITE A SURPRISE HAD THE SALESPERSON TOLD ME THIS I WOULD NOT HAVE PURCHASED THE VEHICLE. I GUESS THE REAL SURPRISE WILL BE WHEN IT GOES OUT AGAIN AND I HAVE TO PAY TO HAVE A DESIGN FLAW REPAIRED AT MY OWN EXPENSE. THIS CLUTCH PROBLEM SEEMS TO BE PREVALENT IN THE ALL WHEEL DRIVE VERSION WHERE APPARENTLY THE FRICTION COEFFICIENT OF 4 WHEELS TO THE PAVEMENT EXCEEDS THAT OF THE CLUTCH.
WHILE IN BUMPER TO BUMPER TRAFFIC CAR LUNGED WHILE ACCELERATING. WAS AT A COMPLETE STOP THEN LIFTED OFF BRAKE AND BEGAN TO FEED IN GAS WHEN THE TRANSMISSION SHIFTED FROM FIRST TO SECOND (AUTOMATIC TRANSMISSION) THE CAR LUNGED OR JUMPED FORWARD. THE ACTION WAS SO SEVERE MY FIRST ACTION AFTER HITTING BRAKES WAS TO CHECK REAR VIEW MIRROR THINKING I HAD BEEN REAR ENDED. CAR HAS 19700 MILES AND WENT INTO OTTOS MINI FOR EVALUATION AND REPAIR OF OTHER ISSUES AND WAS TOLD TRANSMISSION IS IN NORMAL WORKING ORDER. HOWEVER MY SERVICE ADVISER TOLD ME THAT SHE PERSONALLY HAD EXPERIENCED THE SAME ISSUES AND THAT ITS DUE TO TOO MUCH TECHNOLOGY IN THE CARS.
TL* THE CONTACT OWNS A 2015 MINI COOPER. WHILE ATTEMPTING TO UNLOCK THE TRUNK WITH KEY FOB, THE TRUNK FAILED TO UNLOCK. THE CONTACT STARTED THE VEHICLE IN THE HOPE THAT IT WOULD UNLOCK THE TRUNK. WHEN THE CONTACT BEGAN TO WALK TOWARDS THE REAR OF THE VEHICLE, IT BEGAN TO ROLL DESPITE THE EMERGENCY BRAKE BEING ACTIVATED. THE VEHICLE CONTINUED TO ROLL OVER A LARGE CURB AND LANDED INTO THE FOUNDATION OF A NEIGHBORING HOME. THE VEHICLE RECEIVED DAMAGE TO THE REAR BUMPER AND UNDERCARRIAGE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE BACK HOME. THE CONTACT STATED THAT THE BRAKE AND DRIVE TRAIN WARNING INDICATORS WERE ILLUMINATED. THE CONTACT NOTIFIED THE INSURANCE COMPANY AND DEALER. THE DEALER WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 14,000.
CPSC: MINI COOPER: CONSUMER STATED THE CRUISE CONTROL WOULD DISENGAGE. *SS THE CONSUMER STATED DISCOVERED WHEN USING THE CLUTCH AND DOWN SHIFTING THE CRUISE CONTROL DID NOT DISENGAGE. THE FIRST TIME HE TRIED THE CRUISE CONTROL, WHILE DOWN SHIFTING THE VEHICLE MAINTAINED SPEED AND SHOT FORWARD INSTEAD OF SLOWING DOWN. *JB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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