RoadVitals

2012 Mitsubishi Fuso FEC72

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jun 30, 2020
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
10
Latest Jan 11, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1
2 injuries, 0 deaths reported

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2012 Mitsubishi Fuso FEC72, most frequently naming the engine category. 10 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 51 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine2100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

10 campaigns cover this model year

View all 10

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
18V047000

EQUIPMENT

Jan 11, 2018
1,153 units potentially affected
The defect: Mitsubishi Fuso Truck of America, Inc. (MFTA) is recalling certain 2004-2017 FE84D, FE85D, FEC52, FEC72, FEC92, FGB72, FK61F and FM657 trucks. These trucks are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: MFTA will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 11, 2018. Owners may contact MFTA customer service at 1-877-711-0707, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. MFTA's number for this recall is MFV00001.
Mitsubishi Fuso Truck of America, Inc.Manufacturer number MFV00001View on NHTSA.gov
16V116000

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

Feb 29, 2016
853 units potentially affected
The defect: Mitsubishi Fuso Truck of America, Inc. (MFTA) is recalling certain model year 2012-2016 FEC52, FEC72, FEC92 trucks manufactured February 4, 2011, to March 31, 2015, and 2012-2015 FGB72 trucks manufactured June 22, 2011, to April 8, 2014. The affected vehicles are equipped with an optional cold weather PVC heater kit. In these vehicles, the PVC pipe heater wiring may chafe on a metal clamp possibly resulting in the wire short circuiting.
The risk: A short circuit increases the risk of a fire.
The remedy: MFTA will notify owners, and dealers will replace the PVC pipe heater, free of charge. The recall began on April 6, 2016. Owners may call MFTA customer service at 1-877-711-0707. MFTA's number for this recall is C1008310.
Mitsubishi Fuso Truck of America, Inc.Manufacturer number C1008310View on NHTSA.gov
15V850000

FUEL SYSTEM, DIESEL

Dec 18, 2015
9,456 units potentially affected
The defect: Mitsubishi Fuso Truck of America, Inc. (MFTA) is recalling certain model year 2012-2015 FEC52, FEC72, FEC92, and FGB72 trucks manufactured April 8, 2011, to July 22, 2014. The affected vehicles have a fuel return hose that may deteriorate due to being exposed to chemicals or lubricants, causing the hose to swell and detach.
The risk: If the fuel hose detaches a fuel leak may result, increasing the risk of a fire.
The remedy: MFTA will notify owners, and dealers will inspect the fuel return hose, replacing it with an improved hose, as necessary, free of charge. The recall began on February 15, 2016. Owners may call MFTA customer service at 1-877-711-0707. MFTA's number for this recall is C1008210.
Mitsubishi Fuso Truck of America, Inc.Manufacturer number C1008210View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE15009ClosedPreliminary Evaluation

Extended Stopping Distance

Opened Mar 23, 2015
Closed Sep 9, 2015

On March 23rd 2015 the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) PE15-009 based on Early Warning Report (EWR) data received from Mitsubishi describing brake failures on model year (MY) 2012 -2013 Mitsubishi FUSO FEC 52, FEC72 and FEC92 trucks.Following the receipt of recall 15V-504 that addresses the concerns raised in this investigation, ODI is closing this PE.In November 2013, Mitsubishi released a Technical Service Bulletin (TSB 13-004) where they describe replacing original equipment (OE) brake pad shims with stainless steel shims due to corrosion.This service bulletin was referenced as the remedy in many of the EWR/field reports received by ODI that described extended stopping distances.On July 9th Mitsubishi responded to ODI's Information Request (IR) letter and identified 9 field reports, 26 warranty claims and 1 consumer complaint that resulted in a crash and injuring two consumers.An ODI investigator conducted interviews and analyzed field reports that supported concerns of drivers alleging a spongy brake pedal and difficulty stopping the vehicle while driving.Some reports describe the brake pedal going to the floor when depressed.Mitsubishi indicated that on certain affected vehicles, the original equipped brake pad shims are comprised of a material that rusts/corrodes when subjected to snow/ice melting chemicals applied to roadways.Normal operation in this condition may cause the shims to swell, resulting in increased brake pedal stroke that could result in increased stopping distances, causing a crash without warning.In their IR response, Mitsubishi states that even with the increased pedal stroke, the brake performance still meets safety standards and so the corroding brake shims are not a safety issue.As a result of ODI analysis and further discussions with the manufacturer outlining the risk to safety extended stopping distance represents, Mistsubishi decided to conduct a safety recall.ODI is closing this PE with Mitsubishi's voluntary safety recall 15V-504.Mitsubishi expanded the scope to of the recall beyond the scope of this investigation to include MY 2014 FUSO FEC 52, FEC72 and FEC92 trucks.With the recall action taken by Mitsubishi, this investigation is closed as further use of agency resources does not appear to be warranted.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPERLed to recall 15V504000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Jun 30, 2020
Crash reported2 injuries reported

TL* THE CONTACT CALLING ON BEHALF OF ONE OF HIS DRIVERS, WHO WAS DRIVING A 2012 MITSUBISHI FUSO FEC72 AND STATED THAT WHILE HIS DRIVER WAS DRIVING, THE VEHICLE WHEN INTO A DEATH MODE AND SLOWDOWN AS A RESULT, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. THE CONTACT STATED THAT THE DRIVER SUSTAINED LOWER BACK AND NECK INJURIES THAT REQUIRED MEDICAL ATTENTION AND THE FRONT PASSENGER SUSTAINED BACK INJURIES ALSO REQUIRING MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT WAS NOT AWARE OF INJURIES FROM THE OTHER VEHICLE DRIVER. THE CONTACT MENTIONED THAT THE VEHICLE ALWAYS EXPERIENCED THE DEATH MODE FAILURE. THE VEHICLE WAS TOWED TO AN OFFICE BUILDING LOT AND LATER TOWED TO PEACH STATE TRUCK CENTER, 6535 CRESCENT DR, NORCROSS, GA 30071, WHERE A NEW PART WAS REPLACED OF AN UNKNOWN RECALL PART. THE ENTIRE DEF SYSTEM WAS REPLACED. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE FAILURE NUMEROUS TIMES AND WAS PROVIDED WITH A CASE NUMBER. THE APPROXIMATELY FAILURE MILEAGE WAS 123,000. *LN*DT*JB*JB

NHTSA ID
11331706
Incident
Jun 16, 2016
Mileage
123,000 mi
Engine
Filed Nov 24, 2014

AIR FLOW SENSOR PREMATURE FAILURE RATE. AT 68,590 MILES THE PART HAS BEEN REPLACED TWICE. I WAS TOLD BY THE DEALERSHIP THAT THEY HAVE ONE CUSTOMER THAT HAS REPLACED THE AIR FLOW SENSOR A TOTAL OF 10 TIMES ON A VEHICLE WITH 90,000 MILES. *TR

NHTSA ID
10660547
Incident
Nov 19, 2014
Mileage
68,590 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

DEALER LETTER

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This is a Dealer Letter sent to dealers informing that Mitsubishi Technical Training has launched the 3rd quarterly technician quiz for 2023.

TSB-23-00-001

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Technical Service Bulletin reviews the regulations that require a label showing the reduction in load carrying capacity be affixed to vehicles when the total net weight of accessories is more than 1.5 percent of the vehicle's gross vehicle weight rating (GVWR) or 100 lbs.

TSB-23-00-004

STRUCTURE

This Technical Service Bulletin provides instructions and material safety data sheets for removal of rap-film adhesive residue.

DEALER LETTER

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This is a Dealer Letter sent to dealers informing that Mitsubishi Technical Training has launched the 2nd quarterly technician quiz for 2023.

TSB-21-00-010

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Technical Service Bulletin was sent to dealers to provide instructions and Material Safety Data Sheets for Biosol 100 use.

TIN-21-00-003

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Technical Information Notice was sent to dealers reminding them of the importance of customer satisfaction.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mitsubishi Fuso FEC72 by model year
YearComplaintsRecallsInvestigationsIssue Index
2020010—
2019010—
2018010—
2017030—
2016030—
2015050—
2014080—
20130101—
2012Viewing2101—
2011010—
2010010—
2009010—
2008010—
2007010—
2006010—
2005010—
2004010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.