RoadVitals

2004 Mitsubishi Eclipse

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
Latest Sep 20, 2021
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Jun 2, 2015
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
7
4 injuries, 0 deaths reported

Overview

Our database contains 14 NHTSA owner-reported complaints for the 2004 Mitsubishi Eclipse, most frequently naming the body & structure, airbags and brakes categories. 5 safety recalls have been issued covering this model year; and 40 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Body & structure527.8%
  • Airbags316.7%
  • Brakes316.7%
  • Steering211.1%
  • Fuel system211.1%
  • Electrical15.6%
  • Other / unspecified15.6%
  • Engine15.6%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jun 2, 2015
443,442 units potentially affected
The defect: Mitsubishi Motors North America, Inc. (MMNA) is recalling certain model year 2000-2005 Eclipse vehicles manufactured April 5, 1999, to December 17, 2004, 2001-2005 Eclipse Spyder vehicles manufactured January 19, 2000, to March 18, 2005, 2001-2005 Chrysler Sebring vehicles manufactured April 17, 2000, to February 21, 2005, and 2001-2005 Dodge Stratus vehicles manufactured April 17, 2000, to February 22, 2005. In the affected vehicles, the passenger side sun visor may be folded down in such a position that, if the passenger frontal air bag deploys, the passenger side sun visor may detach.
The risk: If the passenger side sun visor detaches and is propelled rearward, there is an increased risk of occupant injury.
The remedy: MMNA will notify their owners, and Chrysler will notify the Chrysler and Dodge owners. Dealers will install a tether strap to retain the passenger sun visor, free of charge. The recall began on July 20, 2015. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-15-005. Chrysler and Dodge owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R30.
Mitsubishi Motors North America, Inc.Manufacturer number SR-15-005 (FCA R30)View on NHTSA.gov

EXTERIOR LIGHTING

Mar 23, 2006
61,944 units potentially affected
The defect: CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
The risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
The remedy: PRO-A MOTORS WILL NOTIFY OWNERS AND OFFER TO REPURCHASE THE LAMPS. THE RECALL BEGAN ON APRIL 3, 2006. OWNERS MAY CONTACT PRO-A MOTORS AT 323-838-2988.
PRO-A MOTORS, INC.View on NHTSA.gov

EQUIPMENT:OTHER:LABELS

Sep 1, 2004
100,432 units potentially affected
The defect: CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, 'OCCUPANT CRASH PROTECTION.' THE BILINGUAL ENGLISH/SPANISH REMOVABLE AIR BAG WARNING LABELS AFFIXED TO THE DASH AND TO THE SUNVISOR DO NOT MEET THE SIZE REQUIREMENTS OF THE STANDARD.
The risk: THIS DOES NOT MEET THE REQUIREMENTS OF THE STANDARD.
The remedy: MITSUBISHI CARIBBEAN WILL MAIL A CUSTOMER NOTIFICATION LETTER CONTAINING A WRITTEN DESCRIPTION AND A GRAPHIC OF THE BI-LINGUAL DASHBOARD AIR BAG WARNING LABEL. IN ADDITION, ALL CURRENT 2000-2004 NATIVA OWNERS WILL ALSO RECEIVE REPLACEMENT AIR BAG ALERT LABELS FOR THE SUN VISORS. THIS RECALL IS EXPECTED TO BEGIN DURING MARCH OR APRIL 2005. THE NOTIFICATION TO THE NATIVA OWNERS IS EXPECTED TO BEGIN DURING APRIL OR MAY 2005. OWNERS SHOULD CONTACT MITSUBISHI CARIBBEAN AT 1-787-251-8715.
MITSUBISHI CARIBBEANView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

ElectricalFuel system
Filed Sep 20, 2021
Fire reported

Electrical cable for Fuel Pump caught fire. My daughter was able to park and exit the car safely before it combusted but it took 8 minutes for the car to basically explode. I think this is very dangerous for a family with kids or someone that wouldn't be as fast as my kid to get out of the car. We found out the same car/year has a recall but this was not issued to my specific vehicle. https://www.kbb.com/mitsubishi/eclipse/2004/recall/ I requested Mitsubishi Motors to check the car and give me compensation and they denied. We have a case number with them. The car showed the check engine light but we changed spark plug cables and alternator. It seemed fine otherwise.

NHTSA ID
11433597
Incident
Sep 8, 2021
Brakes
Filed Sep 14, 2016
Crash reported

BRAKES WILL INTERMITTEDLY NOT RESPOND TO THE BRAKE PEDAL BEING DEPRESSED. CAR HAS NOW BEEN INVOLVED IN TWO REAR END COLLISIONS IN 3 MONTHS. REPAIR SHOP CANNOT DUPLICATE THE PROBLEM DESCRIBED. CAR WAS GOING 25 MPH BOTH TIMES IN TWO CITIES WHEN THE CAR FAILED TO BRAKE.

NHTSA ID
10906428
Incident
Sep 12, 2016
Mileage
146,000 mi
Airbags
Filed May 10, 2016
Crash reported1 injury reported

TL* THE CONTACT OWNS A 2004 MITSUBISHI ECLIPSE. THE CONTACT STATED WHILE DRIVING AT 65 MPH, THE VEHICLE CRASHED INTO ANOTHER VEHICLE ON THE DRIVER SIDE THAT LED TO THE VEHICLE ROLLING OVER THREE TIMES. THE AIR BAGS FAILED TO DEPLOY. THERE WAS ONE INJURY REPORTED THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT PROVIDED.

NHTSA ID
10864166
Incident
May 9, 2016
Brakes
Filed Oct 6, 2015

TL* THE CONTACT OWNS A 2004 MITSUBISHI ECLIPSE. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT THE VEHICLE HESITATED TO STOP. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 15V337000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.

NHTSA ID
10780005
Incident
Feb 10, 2015
Mileage
63,000 mi
AirbagsBody & structureEngine+1 more
Filed Jul 2, 2013
Crash reported

ROOMMATE DRIVING MY VEHICLE WITH MYSELF IN PASSENGER SEAT. STRUCK A DEAR MONDAY MORNING AT APPROXIMATELY 60MPH. VEHICLE WAS PUT INTO A DITCH AND ROLLED AT LEAST 1 TIME INTO A MARSH ON LEFT SIDE OF THE ROAD. VEHICLE RECEIVED MAJOR: FRONT, BOTH SIDE, REAR AND ROOF DAMAGE. NOT ONE AIR BAG WAS DEPLOYED. *TR

NHTSA ID
10522952
Incident
Jul 1, 2013
Mileage
83,000 mi
Fuel system
Filed Oct 12, 2012

MY MITSUBISHI ECLIPSE SPUTTERS AND DIES WHEN THERE IS LESS THAN 1/2 TANK FUEL. MITSUBISHI 2004 HAS A RECALL ON THE FUEL RETURN LINE HOSE FITTING ON THE FUEL PUMP, WHICH COULD CAUSE A FIRE. MITSUBISHI CLAIMS MY CAR WAS MANUFACTURED ON A DIFFERENT PRODUCTION LINE, THEREFORE, IT IS NOT THEIR PROBLEM. REALLY? *TR

NHTSA ID
10479881
Incident
Sep 28, 2012
Mileage
98,000 mi
Body & structure
Filed Oct 28, 2009

I HAVE A 2004 BLACK MITSUBISHI ECLIPSE THAT THE PAINT HAS BEEN FALLING OFF OF, JUST LIKE SEVERAL OTHER COMPLAINTS. THE PAINT STARTED DELAMINATING ABOUT 3YEARS AGO AND JUST PROGRESSED FROM THERE. THE CAR LOOKS HORRIBLE! MITSUBISHI HAS BEEN DOWNRIGHT RUDE RE: THIS MATTER. THEY WILL NOT FIX THE PAINT ISSUE DUE TO CAR BEING OUT OF WARRANTY. *TR

NHTSA ID
10290170
Incident
Jul 18, 2007
Mileage
36,000 mi
Body & structure
Filed Sep 7, 2009

CLEARCOAT PEELING OFF MITSUBISHI-DEFECTIVE PAINT. *TR

NHTSA ID
10283044
Incident
Jan 28, 2007
Mileage
40,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

DEALER LETTER

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This is a Dealer Letter sent to dealers informing that Mitsubishi Technical Training has launched the 3rd quarterly technician quiz for 2023.

TSB-23-00-001

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This Technical Service Bulletin reviews the regulations that require a label showing the reduction in load carrying capacity be affixed to vehicles when the total net weight of accessories is more than 1.5 percent of the vehicle's gross vehicle weight rating (GVWR) or 100 lbs.

TSB-23-00-004

STRUCTURE

This Technical Service Bulletin provides instructions and material safety data sheets for removal of rap-film adhesive residue.

DEALER LETTER

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This is a Dealer Letter sent to dealers informing that Mitsubishi Technical Training has launched the 2nd quarterly technician quiz for 2023.

TSB-22-54-003

EXTERIOR LIGHTING

This Technical Service Bulletin was sent to dealers to explain the difference between normal dew condensation, which is a natural phenomenon, and water penetration caused by improper sealing or a defective/broken part.

TT253

EQUIPMENT

This is a service newsletter (Tech Talk) that was sent out to dealers.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Mitsubishi Eclipse by model year
YearComplaintsRecallsInvestigationsIssue Index
2022000
2021000
2012800
2011100
2010100
2009421048.0
2008711051.4
20071074058.5
2006994052.5
2005640
2004Viewing145060.0
20031245053.5
2002734157.5
200120910464.0
200030810358.9
199912011053.0
199812913161.6
199713612162.1
199615911465.0
199530712465.3
1994344361.4
1993364357.0
1992493358.4
1991544461.9
1990467460.2
1989201
1988001
1987001
1986001
1971000

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.